Most definitely recommend. The staff are extremely nice & will help with most all issues I've had &…read moreif they can't help they will refer me to another place that definitely can help! I recommend without a second thought!

Von was amazing! He helped make a stressful project very easy, he made sure the quality, timeline…read moreand checked details! I am so grateful

Employees are not just too friendly even if you go there almost everyday. Need to improve customer…read moreservice.

I went to the Brentwood office to renew my passport. The staff was courteous and helpful. The…read morepatrons that seemed to frequent that branch were friendly and amicable. It was a good experience to be treated so well. Shelley

This review is for the 810 Oak Meadow Dr Franklin, TN location.3…read moreMy mail carrier hit my mailbox on 1-16-26. I was out of town and spoke with him over my ring doorbell. He said they would be back to repair it. Well, the repair was a silver screw to hold the wood piece that was broken off the post and mailbox door doesn't close tight. When there is a heavy wind or rain door falls open and mail is wet. I have contacted this location a dozen times. I have spoken with Cory once and left multiple messages that were not returned. Went into the office and spoke with Eden which I thought was going to help but after multiple attempts, that did not pan out either. As of today 4-9-26, my mailbox is still not fixed. The USPS system is awful!!!!

Mark was his name, a legend…read more. I came in to grab my keys for a new po box a few months back, and just happened to walk in as half of Nashville decided to also stop by.. The lobby got super crowded really quickly, and the only worker there at the moment named Mark handled it all super professionally. He was helping 2 &/or 3 customers at a time, dealing with people's mistakes and helping people correct issues with their orders all with a super positive and friendly attitude. I was blown away by how good he was at his job, but also just how great his attitude was during a highly stressful and annoying situation. This man deserves a promotion/raise, he's a crusher

I stopped here just to pop something in the mail to MI real quick…read more It's a small Office and I saw only one person working the front. It was within the hour to closing. She did her best in helping the 2 if us that were there while working on some other tasks. All things considered, I was in and out fairly quickly. It wasn't a poor experience, but going to the USPS isn't really an experience to "write home about", or is it? My mission was accomplished.

This is my local usps but I literally would drive out of my way to it if it wasn't. I've never had…read moreto wait more than a couple of minutes. Once I went to the post office in franklin, after waiting for 45 minutes, I got in my car and drove to Arrington and got it taken care of immediately. I'm getting the people that were in franklin were still in line. Can't beat Arrington post office

Great staff! Easy to ship a package without a long line and staff is Knowles's about the various…read moreoptions.

I ship about 150 packages a day with USPS out of Las Vegas. In the last two weeks, I've seen at…read moreleast 20 packages that have been lost in USPS' hands with their last intended scan being in Smyrna, TN. I don't know what the people here are doing but it doesn't seem they're doing their job in the slightest.

Not using the usps for package delivery. Your chances of getting it actually delivered are about…read more5%, getting help is non existent.

This location is my favorite of the two post offices in Murfreesboro. They are usually pretty quick…read moreto get you through the line and taken care of. Although I think that if you need to get a passport, it's only done at the other location.

Absolute garbage. I've lost track how many times my mail shows it came to Nashville and then sent…read moreto Birmingham and then back to Nashville to finally come my way. No accountability, no way of complaining and pointing it out. Just plain garbage

Made a appointment got called up pretty quick and the whole process only took a max of 15 to 20…read moreminutes workers there mad funny and pretty chill

Employees are overwhelmed due to being under staffed. There has yet to be a visit where I have…read morearrived & there has not been one worker only.

The workers do an exceptional job helping people non stop no matter what time of day. Thank you!read more

Quick & easy used the kiosk waited in the line till the post office opened and moved smoothly.read more

I have subscribed to USPS Informed Delivery which provides seamless tracking for packages and mail…read more In theory this is good - but what it reveals is the inefficiencies of the post office. It shows how poorly they route packages and their inability to track packages consistently from point of shipment through delivery.