Similar to the last review. The wait times, disorganization and disorientation are all real and…read moreinescapable. No restroom for public use. My first and only visit I waited an hour to pick up a certified letter. I arrived at 4pm on 9/1 and left at 5pm without the letter. I needed my time back. Better things to do...

Absolutely horrible. Long lines, zero organization, no staff. Don't waste your time! Spend more…read moretime arguing than working

Absolute garbage. I've lost track how many times my mail shows it came to Nashville and then sent…read moreto Birmingham and then back to Nashville to finally come my way. No accountability, no way of complaining and pointing it out. Just plain garbage

Made a appointment got called up pretty quick and the whole process only took a max of 15 to 20…read moreminutes workers there mad funny and pretty chill

Love when places close before the posted time. What's the opposite of efficiency government…read more Services that are provided to the public should follow their hours of operation, what a disappointment. Every time I come here it's a disappointment. Loved during my last visit where I walk in and stand at the counter for over 15 minutes before someone even acknowledged that I was there. Such a wonderful place.

This post office was just like the green hills post office until I called and complained their is…read moreno Reason for these offices to be closed they have Plenty of people to rotate around so it really doesn't make to inconvenience the public

There seems to be a staff attitude issue at this location that allows them to treat their customers…read morelike trash and have no recorse for their actions. Also, the staff does not want to work. I'll be avoiding this location and driving the extra 20 mins to go to another branch. Hopefully this improves soon as I don't want to guess when they might be open (because it's not always open during business hours) to drop off my mail without adding an hour on to my drop off.

Quick & easy used the kiosk waited in the line till the post office opened and moved smoothly.read more

I received the worst service at 250 Mayfield Dr., Smyrna, TN. I am completely disappointed that I…read moretrusted and used the postal service for legal documents--signed, sealed, and notarized--for which I paid nearly $36 for "Next Day Priority Mail" service. They didn't arrive the next day but five days later, completely soaked inside a plastic bag someone had placed them in. I recently filed an online claim and requested a refund, but it was denied. There is a saying: "The cheap option ends up being expensive." Lesson learned: next time, I will use UPS, even if I have to pay a little more, because my peace of mind and confidence in a delivery service are worth more than any amount of money.

Great staff! Easy to ship a package without a long line and staff is Knowles's about the various…read moreoptions.

This post office has the most friendly staff with fantastic customer service! Thank you for this…read morepleasant experience!

Great friendly service. No long line. Nice small size post office. A pleasure to use them.read more

This is probably the best post office in the Nashville metro area. The employees are incredibly…read moreefficient. It's always busy, but the employees keep the line moving. The postal facility is also conveniently located just off I-65 in the Brentwood area, technically just inside Davidson County a mere 103 feet north of the Brentwood/Williamson County border. That makes it convenient for residents of both counties who live in the area. This is also one of the few post offices in Middle Tennessee that will process passports. We've used that service before!

Employees are not just too friendly even if you go there almost everyday. Need to improve customer…read moreservice.

This is an efficient postal facility in Donelson. It's small considering it's so close to an…read moreinternational airport. But that doesn't matter. What I want are short lines and efficient, knowledgeable employees. And that's exactly what you'll get here!

This is a nice, normal example of a US Post office. Nothing fancy, post boxes, the usual post…read moreoffice counter with a helpful employee doing their job, a selection of boxes and envelopes. I found it interesting that this location also has a selection of greeting cards for sale, so if you have waited until the last minute to send grandma a birthday card, no need to make an additional stop at the drug store, you can buy a card right here!

This is my least favorite post office in the Nashville area. While I've given most postal…read morefacilities four to five stars, the Hermitage location just isn't efficient. There is a perpetual line here, and the store invariably has just one worker. And that isn't the fault of the worker! They're going as fast as they can. Even quiet locations have a minimum of two employees working the windows. But never at the Hermitage locale, and that really slows things down!

If you have to go in, it's wonderful. The staff is always nice, the line moves quickly, etc. 10/10…read more However, I do not see the point of having the self service kiosk if the services it offers are never available. Incredibly inconvenient location for professionals that need USPS services outside of business hours.