Post office has 10 cars in the parking lot and the post office is freaking closed they are doing…read morethis all over the city now they raise prices make us pay double for p.o. boxes and they even stay open as hours specific

Absolute garbage. I've lost track how many times my mail shows it came to Nashville and then sent…read moreto Birmingham and then back to Nashville to finally come my way. No accountability, no way of complaining and pointing it out. Just plain garbage

Made a appointment got called up pretty quick and the whole process only took a max of 15 to 20…read moreminutes workers there mad funny and pretty chill

There seems to be a staff attitude issue at this location that allows them to treat their customers…read morelike trash and have no recorse for their actions. Also, the staff does not want to work. I'll be avoiding this location and driving the extra 20 mins to go to another branch. Hopefully this improves soon as I don't want to guess when they might be open (because it's not always open during business hours) to drop off my mail without adding an hour on to my drop off.

Quick & easy used the kiosk waited in the line till the post office opened and moved smoothly.read more

This is an efficient postal facility in Donelson. It's small considering it's so close to an…read moreinternational airport. But that doesn't matter. What I want are short lines and efficient, knowledgeable employees. And that's exactly what you'll get here!

This is a nice, normal example of a US Post office. Nothing fancy, post boxes, the usual post…read moreoffice counter with a helpful employee doing their job, a selection of boxes and envelopes. I found it interesting that this location also has a selection of greeting cards for sale, so if you have waited until the last minute to send grandma a birthday card, no need to make an additional stop at the drug store, you can buy a card right here!

This is probably the best post office in the Nashville metro area. The employees are incredibly…read moreefficient. It's always busy, but the employees keep the line moving. The postal facility is also conveniently located just off I-65 in the Brentwood area, technically just inside Davidson County a mere 103 feet north of the Brentwood/Williamson County border. That makes it convenient for residents of both counties who live in the area. This is also one of the few post offices in Middle Tennessee that will process passports. We've used that service before!

Employees are not just too friendly even if you go there almost everyday. Need to improve customer…read moreservice.

This is the official 37214 post office that's not too far from the main post office over on Royal…read moreParkway. While I do prefer to go to the main office for some services, this location serves me well also...especially for after hours letter or package drop-offs that don't require a visit to the retail counter. It's much easier to get in and out of this location traffic-wise, and it's just not as busy here. There is ample parking and a ton of PO boxes that can be accessed 24/7 too.

Not delivering my package. Said it's too heavy and I would have to pick it up. Well then don't…read moreaccept it and let UPS do the job if you want to throw away more money that the post office is not making. Go ahead and send it back. I will find other ways to get it shipped to me.

This place is like the Judge Judy of the Post Offices. I was almost rolling on the ground from…read morelaughing so hard. Zontray was our service agent and oh boy did we all have a good laugh with people getting their passports that day!! Back to Zontray's customer service skills are phenomenal, had the best time sending out postcards of Nashville to family in Utah. Thank you again, you made our day so much fun!! FYI- everyone got the postcards and loved them. Even my Dad had a good laugh where I sent it just to say hello.

got screamed at by an aggressive and unprofessional female because we parked in a spot by the hotel…read morewith NO SIGN saying we couldnt. after insisting there was a sign and then being proved wrong she started screaming and threating me in my face. disgusting behavior.

I genuinely cannot say enough good things about the team at this location, especially Carl, Sedona,…read moreand Jeff. I stopped by after hours to drop off a small prepaid package in the self-service package drop, and somehow it became completely jammed inside the mechanism. The package was so stuck that the mailer and shipping label started ripping when we tried to remove it, and I was convinced the item inside, a delicate lace top, was going to be ruined. Carl, Sedona, and Jeff went completely above and beyond to help me. Even though it was after hours, all three of them spent probably 30 minutes carefully working to free the package without damaging the item inside. At one point I was literally telling them not to worry about saving it because I felt so bad about how much effort it was taking, but they were determined to help. Somehow, they managed to get the package out and the lace top was completely untouched! They then repackaged it for me, replaced the damaged shipping label, and made sure it was ready to continue on its way. I offered to bring them coffee or do something to thank them, and they simply told me they were doing their jobs and that a review would be appreciated. So, here is the very well-deserved review! Carl, Sedona, and Jeff turned what I was certain was going to be a ruined item and refunded customer into a completely resolved situation. They were patient, kind, helpful, and genuinely cared about getting my package safely on its way. I'm incredibly grateful for the time and effort they put into helping me, especially after hours. USPS is lucky to have employees like them, and I hope their management sees this because they absolutely deserve recognition!

This post office is AWFUL!!! Employees are lazy. They can care less about how to help their clients…read more(and employees). They lose packages repeatedly. I hate that I live in their zip code

Last Christmas, I wanted to mail a gift to a friend in Maryland -- a signed John Waters poster we…read morereceived when we saw his show at The Rio in December. It wasn't a large poster, only about 12 inches long, and I rolled it up in a small mailing tube and took it to my local post office to mail. To my surprise, I could not mail the poster to the US. The Canada Post employee told me that since a certain person was elected president, there are now tariffs on everything larger than a letter mailed from Canada to the US, and I would need to download an app on my phone and enter all my information to declare the item and pay the tariff. Of course I wasn't thrilled on paying tariffs on the poster, but that wasn't the issue -- the issue was having to download a fucking APP and entering all my information on my PHONE. It wouldn't have been as bad if I could enter my information on my computer, but nope, that was not an option -- I had to download an APP and enter all this information on a small phone with my fat fingers and bad eyesight. HELL NO. So I told my friend that he was not getting his gift in time for Christmas, and that I would mail it from the US when I went to Nashville at the end of February. But trying to find a post office in Nashville was actually not that easy. I assumed there would be a post office somewhere downtown, but the closest one was at least a 45 minute walk away from our hotel, and even though there was supposedly a UPS nearby, I couldn't find it. Thankfully I discovered there was a US post office in East Nashville, close to where we were going, so I was able to mail my gift. Once I got to the post office, mailing the poster was easy. The post office employee was helpful, and there were no issues mailing the poster to Maryland from Nashville. The cost of postage was $7.70, and I didn't have to download a fucking app, use my phone, scan a QR code, or pay any tariffs. Utterly ridiculous that I couldn't easily mail a small package to the US because I was in Canada. [Yelp collections: Nashville, TN 2026]

Okay, so went went to this post office to only get a postcard stamp, but we also got a show. This…read moreobnoxious man was rude as heck to the postal worker and the post master here. He was belligerent and prideful but the manager handled him with charm and kindness but also with a stern hand and put him in his place. We thanked her and praised her for her patience. That "Nastyville" bully made a short line into a long waiting line because of his attitude, he lost his keys and griped about the replacement fee and blamed the staff! Whew! Other than that, this post office was ok, slightly funky, but had a greeting card kiosk, sufficient supplies, East Nashville don't play! Hours M-F 8:30-5:00, Sat 9:00-12:00