This is not directed toward any staff at our local UPS store because they are all great, however,…read morewe just went in to mail out a single hoodie. It was going to be $38 just to mail out a 12 inch soft package, less than 2 lb package!! Said heck no, went to USPS, cost us $13. How is that so?! Unreal! Won't ever be shipping anything with them if I can avoid it.

I went in there today Friday, August 28, 2026. I was greeted by Tina and I put my DVD player on the…read morescale to return and she says to me you can't return it like that. It needs its original packaging and I said that's how it came. It's got the sticker on it and she says to me well, you're gonna risk your refund if it's not on a mailing envelope so I said OK but then I showed her the sticker on the other side said OK you can do it your way I was like no I'll get a mailing so we get through the transaction. It cost me like almost 5 dollars which didn't make me happy. She goes to get a mailing envelope from the woman with the blonde short hair who makes a wise crack, like oh you gotta sell those mailing envelopes. The woman with the short blonde hair is rude all the time and it seems like these older ladies that work in there are bitter and unhappy, and just gotta pick on the customer. I love when the young people are in there. They're great.

Matt is so kind, I'm not sure what the review below is talking about- I've seen him be more than…read morepatient with customers and he always has a conversation with me.

Telephone listed for the Mount Juliet Office is no longer in service. Thus, the phone number…read moreprovided is useless.

The marker is located in front of the old Lebanon post office that has since been converted into…read morethe Wilson County Convention and Visitors Bureau. It provides some history of mail delivery here in Lebanon. It is marker number 3A-228 and was rrected by Tennessee Historical Commission. The marker has the same text on both sides, reading " In July 1908 Lebanon's growth and prominence qualified the town for free citywide mail delivery. Congressman Cordell Hull secured funding of $50,000 for this federal post office building. The cornerstone was laid on October 30, 1913. Chief Supervising Architect Oscar Wenderoth designed the Beaux Arts style building and contractor James Corse completed construction in 1915. Pink and gray East Tennessee Marble adorns the interior walls and floors. In 1999 the National Park Service placed the Lebanon Post Office in the National Register of Historic Places as a contributing structure in the Lebanon Commercial Historic District." There is street parking nearby. And please go in to learn about attractions and businesses in the area. [Review 20076 overall - 432 in Tennessee - 1052 of 2023.]

This is the worst place to get in contact with. I have a complaint on my mail carrier and can't get…read morethem to answer the phone. The USP service has gone to Hell. I hate using them anymore.

Probably the worst post office in the state…read more Constantly misdelivering, stopping tracking scans, and unreachable via phone or internet. Our entire community complains weekly how our packages aren't going to our post office. They leave Gallatin, and poof. Not sure if one of their drivers is a thief or they are taking it to Gallatin dump, but we aren't getting them and neither is our post office.

Not using the usps for package delivery. Your chances of getting it actually delivered are about…read more5%, getting help is non existent.

This location is my favorite of the two post offices in Murfreesboro. They are usually pretty quick…read moreto get you through the line and taken care of. Although I think that if you need to get a passport, it's only done at the other location.

Package was delivered on time. The Postal Worker was dressed very neatly in her Postal Uniform and…read moreshe was Jovial and gave the impression she was happy to serve us. When finished she asked agin if there was anything she could help with. Always with a very pleasant smile on her face.

Flag was up on my mailbox and the mailman just blew by it down the street and never hit the brake…read more Also why are the delivering mail at 8pm, no wonder we don't get our mail very often. I am on the mail notification that tells me when and what I am suppose to get via email and today it said 4 pieces was to be delivered but as I said he just blew on by it. Hendersonville post office is the worst and I guess most of them can't read very well as what mail I do get is delivered to wrong address.

I received the worst service at 250 Mayfield Dr., Smyrna, TN. I am completely disappointed that I…read moretrusted and used the postal service for legal documents--signed, sealed, and notarized--for which I paid nearly $36 for "Next Day Priority Mail" service. They didn't arrive the next day but five days later, completely soaked inside a plastic bag someone had placed them in. I recently filed an online claim and requested a refund, but it was denied. There is a saying: "The cheap option ends up being expensive." Lesson learned: next time, I will use UPS, even if I have to pay a little more, because my peace of mind and confidence in a delivery service are worth more than any amount of money.

Great staff! Easy to ship a package without a long line and staff is Knowles's about the various…read moreoptions.

Went in to make purchase on padded envelope to return an item for refund. I was able to complete…read morethe transaction with timely and professional one on one window results. I then wrapped up my item and paid postage in the self-service kiosk and send off my parcel. Both the staffed and self-service methods were efficient.

I wouldn't normally leave a review on the post office but I feel compelled to share a positive…read moreexperience I recently had. After a not great experience (for a few reasons part of which was both of my young child were having meltdowns) at the Smyrna location the day before I reluctantly tried and with the Church St Murfreesboro location the next day since I never actually completed sending the packages I had hoped to. Tuesday morning 4/16 around 9 am There was no line (instant relief since I had 2 kids under 2 with me). George waved me over to his register area. He provided excellent customer service. He was friendly and offered a very helpful solution. He was also quick and efficient too which was much appreciated.

Postal Annex Mount Juliet, TN is an outstanding business! Kristen, the graphic designer, is…read moretalented, professional and always available to tackle any project. They are a true partner in our business' success!

I have been going here for years to avoid the lines at the ups store but i've noticed the staff…read morehere has only gotten worse with their terrible attitudes m. Today was it for me. The older lady at the counter was beyond rude and shouldn't be in any position that involves customer interaction. Left and went to the UPS store. No line today. quick and out the door. I'm done going to this Postal Annex! Too rude for me to go back.