Went in to make purchase on padded envelope to return an item for refund. I was able to complete…read morethe transaction with timely and professional one on one window results. I then wrapped up my item and paid postage in the self-service kiosk and send off my parcel. Both the staffed and self-service methods were efficient.

I wouldn't normally leave a review on the post office but I feel compelled to share a positive…read moreexperience I recently had. After a not great experience (for a few reasons part of which was both of my young child were having meltdowns) at the Smyrna location the day before I reluctantly tried and with the Church St Murfreesboro location the next day since I never actually completed sending the packages I had hoped to. Tuesday morning 4/16 around 9 am There was no line (instant relief since I had 2 kids under 2 with me). George waved me over to his register area. He provided excellent customer service. He was friendly and offered a very helpful solution. He was also quick and efficient too which was much appreciated.

I come by here quite often and this location is usually pretty quick. It didn't use to be, but I…read morethink they have hired a few more people to work the front counter and now even with a long line I usually get out pretty quickly. The only thing is if you need anything to do with a passport, you have to go to the Church street office, not this one

These folks are great. Always willing to help, efficient, and steady. I have had to wait here and…read morethere, but it's not because they aren't working hard! Love this post office.

I walked in with what I thought would be a nightmare situation, and before I could finish my story…read morethe young lady behind the counter knew what I needed, printed everything and just took care of business with a smile on her face. Phenomenal customer service. This is now the store I'll always use.

The folks at this location are always so nice and helpful! Even with a huge line during Christmas…read moretime, they are friendly and efficient. Nicely run store!

6/29/2026 I had a small package with the pre-paid return label I needed to drop at UPS desk. I…read morechecked their hours....closing at 7pm. I popped in quickly around 6pm and I still had a grocery run next door down and needed to arrive at a meeting by 630pm...yes, I know, cutting it close. Both sales representatives were young men and they stood quickly to their feet as soon as I touched the door. I was delighted at their level of commitment to service--and manners as I am a lady of a certain age (but you didn't hear that from me!) I said it has a prepaid label and thanked them. The one fella commented that he liked the message on my t-shirt which is a social commentary that I knew would draw controversial attention. But....there you go! Polite, courteous, professional and prompt. Great service!!

I am usually happy this this store. I use it mostly for returns of Amazon products. I have used it…read morefor notary twice. I main complaint is about the management. If you want people to keep coming here you need to have adequate open and closed on your answering service. How much time does it take to tell people you are closed due to the weather. I was there today, big lite up OPEN sign. I called first and only got the leave a message voice mail. You weren't open.

Service was awful and some tall lady with short grey hair (awfully rude) denied my package for…read morepostal services. I had to wait 20 min just for a shipping label to be printed. She managed to even call me a racial slur bec I was the one frustrated. I'm African American and Asian and I am highly offended.NEVER GO HERE

I had ordered some prints here and came and picked them up. They were suppose to be glossy but came…read moreout matte. They were able to reprint and recut for me but it did take awhile. The quality of the print is very poor in my option. It would have been nice if they gave me the misprinted copies just because they made me wait another hour but they didn't.

I needed to quickly ship an item to a friend, and decided to try UPS instead of the postal service…read morefor the first time. This location was super convenient with plenty of parking. I visited around 5pm and was immediately served. I just had to provide my driver's license, and the name and address of the receiver. For about 5 minutes of my time, and $15 I was able to get next day arrival!

Service timely and friendly and professional. I had to return AT&T equipment. It went very smoothly.read more

The staff is great. I didn't need anything as I self-packaged and had the pre-paid labels. I was…read moreoffered the provision of a receipt but once they scan the codes...it automatically is added to my account. Very thoughtful and nice. I could also pop in a USPS card for the mail. Very helpful and convenient.

! I had 2 Amazon returns and had zero clue how to change from a location in Lebanon to this one on…read moreMedical Center. Tony was happy how to show me how on my phone. He was friendly, efficient, knowledgeable, and kind. I was in and out quickly with receipt in hand. This location is always a good one and every employee I have encountered in the past has been helpful but TONY went way beyond for me. Huge shout-out to him. On my next trip there, I hope to see him again! A+

I have been using Lockstep for a few years now for two different businesses, and it has been a huge…read morerelief and time saver. The attention to detail and white glove service I receive is EXCELLENT!

From the owner: Accurate and affordable I’ll help your…read morefreelance/entrepreneur/small business venture manage tasks for you to thrive. ♦ Small Business Solutions ♦ Bookkeeping ♦ Mobile Notary ♦ Financial Reporting ♦ Invoice Processing ♦ Payroll Services ♦ Contractual Agreements