Not using the usps for package delivery. Your chances of getting it actually delivered are about…read more5%, getting help is non existent.

This location is my favorite of the two post offices in Murfreesboro. They are usually pretty quick…read moreto get you through the line and taken care of. Although I think that if you need to get a passport, it's only done at the other location.

Went in to make purchase on padded envelope to return an item for refund. I was able to complete…read morethe transaction with timely and professional one on one window results. I then wrapped up my item and paid postage in the self-service kiosk and send off my parcel. Both the staffed and self-service methods were efficient.

These people are thieves!!! At Christmas time I wrote my Pastor a letter and I put a gift card in…read morewith his Christmas card. Big mistake on my part because someone could feel there is a gift card in it. So, after sending it to him I received an email from USPS maybe 2 weeks after I sent it out showing the card was going to be returned to MY mail box because the Church I sent it to does NOT accept any physical mail. Well I was not aware the Church did not receive mail so that is my fault. However, I should of received the card back at my mail box that day. To this day I have not received it. I keep getting the run around saying that the return address was covered by a label showing it was supposed to be returned to me. A woman named Michelle Dobbs called me stating she seen it then said she would track it down and return it to me. The crooked manager named Richard Vantiegham claims the machine covered the return address with its label. I asked this manager then how did I receive an email showing it was supposed to be in my inbox that day. Obviously they could of just peeled that sticker back to see my address like Michelle Dobbs told me on the phone. Please stay far away from the USPS on church street. If possible pay your bills online and use the Fed Ex Or the UPS. I believe one of these people opened it and used the gift card. Stupid me should of saved the recite and canceled it

I walked in with what I thought would be a nightmare situation, and before I could finish my story…read morethe young lady behind the counter knew what I needed, printed everything and just took care of business with a smile on her face. Phenomenal customer service. This is now the store I'll always use.

The folks at this location are always so nice and helpful! Even with a huge line during Christmas…read moretime, they are friendly and efficient. Nicely run store!

6/29/2026 I had a small package with the pre-paid return label I needed to drop at UPS desk. I…read morechecked their hours....closing at 7pm. I popped in quickly around 6pm and I still had a grocery run next door down and needed to arrive at a meeting by 630pm...yes, I know, cutting it close. Both sales representatives were young men and they stood quickly to their feet as soon as I touched the door. I was delighted at their level of commitment to service--and manners as I am a lady of a certain age (but you didn't hear that from me!) I said it has a prepaid label and thanked them. The one fella commented that he liked the message on my t-shirt which is a social commentary that I knew would draw controversial attention. But....there you go! Polite, courteous, professional and prompt. Great service!!

I am usually happy this this store. I use it mostly for returns of Amazon products. I have used it…read morefor notary twice. I main complaint is about the management. If you want people to keep coming here you need to have adequate open and closed on your answering service. How much time does it take to tell people you are closed due to the weather. I was there today, big lite up OPEN sign. I called first and only got the leave a message voice mail. You weren't open.

Located in its own strip mall next to Buffalo Wild Wings, which is near (in front of)…read moreBooks-A-Million. We were from out-of-town and needed to print, sign and scan some papers. This FedEx location stays extremely busy. We were here on Saturday afternoon around 1 and people kept coming and going... Pretty convenient. Plenty of parking.

Service was awful and some tall lady with short grey hair (awfully rude) denied my package for…read morepostal services. I had to wait 20 min just for a shipping label to be printed. She managed to even call me a racial slur bec I was the one frustrated. I'm African American and Asian and I am highly offended.NEVER GO HERE

I needed to quickly ship an item to a friend, and decided to try UPS instead of the postal service…read morefor the first time. This location was super convenient with plenty of parking. I visited around 5pm and was immediately served. I just had to provide my driver's license, and the name and address of the receiver. For about 5 minutes of my time, and $15 I was able to get next day arrival!

Service timely and friendly and professional. I had to return AT&T equipment. It went very smoothly.read more

! I had 2 Amazon returns and had zero clue how to change from a location in Lebanon to this one on…read moreMedical Center. Tony was happy how to show me how on my phone. He was friendly, efficient, knowledgeable, and kind. I was in and out quickly with receipt in hand. This location is always a good one and every employee I have encountered in the past has been helpful but TONY went way beyond for me. Huge shout-out to him. On my next trip there, I hope to see him again! A+

The staff is great. I didn't need anything as I self-packaged and had the pre-paid labels. I was…read moreoffered the provision of a receipt but once they scan the codes...it automatically is added to my account. Very thoughtful and nice. I could also pop in a USPS card for the mail. Very helpful and convenient.

I have been using Lockstep for a few years now for two different businesses, and it has been a huge…read morerelief and time saver. The attention to detail and white glove service I receive is EXCELLENT!

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