Postal Annex is my go to for printing and shipping. Staff is courteous and friendly. I'm always in…read moreand out quickly although some times of day can be a little busier, but that's how any business is. Highly recommended for efficient service!

I had a very good experience here today. I had an odd request to wrap a rolled carpet so I could…read moreship it. The guy working was very helpful and wrapped it. He even cut his hand in the process and never complained. Although he had other customers, I didn't feel like he was rushing me or impatient. The service was also a good price.

I am usually happy this this store. I use it mostly for returns of Amazon products. I have used it…read morefor notary twice. I main complaint is about the management. If you want people to keep coming here you need to have adequate open and closed on your answering service. How much time does it take to tell people you are closed due to the weather. I was there today, big lite up OPEN sign. I called first and only got the leave a message voice mail. You weren't open.

I had a package delivered to this store. My husband went to pick it up and they wouldn't give it to…read morehim per " corporate policy". He has picked up a box for me previously but the Assistant Manager refused to give it to him. I asked him if UPS would let my husband receive the package at my home if I wasn't there. He said they are a franchise and can't speak for what a UPS driver would do. I will not be dealing with this store in the future and I recommend everyone else find another store as well.

Amazing customer service!!! I stopped in this store for the first time since relocating to the…read morearea and discovered a hidden gem. My apologies for not acquiring the names of the two employees working, but they were so friendly, helpful & courteous in helping me print a small document. Besides the helpful environment, the location is also great and I will def be visiting this store again for future needs. Thank you for being real and being there for your customers!

I stopped in for color printing while they were having a busy day and they were very quick in…read moreserving everyone and had superior customer service! I highly recommend them to everyone!

I go here since Ginger is absolutely incredible. They can be super busy, but she makes you feel as…read moreif you're the only one there. It's nice to know that the customer is in fact very important.

Pay extra and just don't come here, so rude disrespectful…read more I will actually pay extra for good service. I will pay extra to have you package the item. I'll pay extra if you just aren't a fool or have dumb outdated practices. Ignorant store police's just to jack you on making $3 extra dollars? What on earth, use your brain and realize what kind of business your leaving on the table The "we've done it this way for 8 years" isn't an excuse it's a pitiful way to do business I don't know how a small business like this stays open with pitiful attitudes and service. I've been here before but on June 10th 1:45 PM 2025 It became the last time.

This store used to have good customer service with employees who were as kind as they were…read moreknowledgeable and efficient at their services, but in recent months it's nosedived. I feel like whenever I come in, mostly for print jobs and the occasional mailer, they are always struggling because there's never enough employees to help me, employees that are there are on their phones (trying to be sneaky but it's just rude), and don't look happy to be there. I'd say management should fix this, but I couldn't tell you the last time I saw someone who could be in charge there. If you can go somewhere else, that'd be your best bet.

Used to be great to drop off Amazon returns here but last two times they charge for label or an…read moreenvelope. Our box it was delivered in was too small for a label. My daughter has had the same issue. She's found somewhere else to go and we'll go there too

I work here in the flex space. Always a good time. I love being able to walk to domenicos for…read morelunch. Amazing view!

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Postal Annex Mt Juliet consistently impresses me. I am so thankful for their team over the past…read morefew years. I was having a bad day today and called to see if they could assist me. I literally called right before they closed and felt surprised by the warm greeting and support. There was no rushing me but instead cheerfulness. I will continue to vote them the best in Mt Juliet. It is not because they could fulfill the request I give them kudos, but because of their choice to consistently choose kindness and warmth. You see, they made my day turn from bad to a great one. Thanks Friends!

I have been going here for years to avoid the lines at the ups store but i've noticed the staff…read morehere has only gotten worse with their terrible attitudes m. Today was it for me. The older lady at the counter was beyond rude and shouldn't be in any position that involves customer interaction. Left and went to the UPS store. No line today. quick and out the door. I'm done going to this Postal Annex! Too rude for me to go back.

Service timely and friendly and professional. I had to return AT&T equipment. It went very smoothly.read more

I drop off 6 items at this store yesterdaY, August 5, 2025 For Amazon. The most expensive item, a…read morepair of Clark sandals is missing. I contact ups customer service and she was unable to assist. This means one of the female in the store STOLE MY SANDALS. I can't go today, however, I am going tomorrow and she is going to cough up my money. I hate THIEVES