Stuck in traffic and got here later than I wanted to, super close to closing...like within minutes. No grumpy eye rolls here! Instead, I was greeted with a friendly welcome and the utmost care. I brought an unpackaged return with a difficult shape and they didn't flinch. The employees at this location are top notch problem-solvers and experts in geometry. I've never had better customer service at a package store- I felt so comfortable and cared for, I will try to find reasons to be back! No complaints, other than Maybe could be in an easier location. read more

FedEx Ship Center - Careful packaging! - Shipping Centers Near Me - Murfreesboro, Tennessee

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Pitiable. Sitting by my front door watcing tv, waiting on a package that needs a signature. Two days in a row, I get the sticker on the door. No reinging of the bell, no knock, no anything. This loser must be sneaking up to the door and putting the sticker on. No idea why. Maybe they just think it's fun to challenge Comcast for worst customer support ever? read more

My package was delivered to the wrong house. My son has walked the neighborhood (within an hour of delivery) and can not even find the house in the picture. Calling Customer service is a freaking JOKE! Asked them to forward me to the local office and apparently they have not access to the local numbers. My address is clearly marked on my mailbox and nothing blocking it!. Hire some people that can follow simple instructions and read address, this is a valuable tool for this job! Why pay extra to have your order expedited and still not get it on time! You got to do better people! read more

I heard the unmistakable sound of a loud stereo thumping bass. Boom, boom,boom. Walked outside to see which rude neighbor was the culprit. It wasn't a neighbor, it was the Fed Ex delivery van. This is noise pollution people. Please reign in your drivers. read more

Quick! Mailed a couple of packages. Nice folks. Good customer service. Easy parking. will go back ....

It sad that i work as a contractor for this company, and this is the crap they send. The driver was an Ahole. Very unprofessional and rude. I guess this is the new america. Spend your hard earned money and get poor customer service. read more

FedEx Ship Center - A deep freezer. - Shipping Centers Near Me - Murfreesboro, Tennessee

FEDEX claims to have my complete order at every point of its tracking from 600+ miles away, but now that it is here in Murfreesboro one of the parcels has not come...my entire order sits in some facility here, but FEDEX customer support can not elaborate how I can get my order... Multiple texts messages said my delivery was made; now texts say it will be made today, but FEDEX Customer support say it will be tomorrow (Sunday!!!! Yeah, right!) All I got of proof of delivery was a pdf file with reference number saying it was delivered to Murfreesboro __ wtf is this kind of service? read more

Received notice 2 packages were delivered, but were not on porch. Went to mailbox (1/4 mile from house). Found both on ground by mailbox. It was 6:49 pm and raining. Not first time packages found in or near box. Terrible service. read more

I don't visit here often (I can count on one hand how many times I've been in the past ten years) but every time I do, the service is excellent. Whether shipping, dropping off or picking up, the folks are always quick and courteous. The location is easy to miss if you're not familiar with the area, but other than that, I have no complaints here! read more

Came here wanting to overnight ship an item. The rep was so helpful and personable! She helped us find the right packaging to save us money and went through all our shipping price options and extra notes...... after she did all that we realized it would be too expensive so we didn't end up shipping anything- and still the rep was so polite, wasn't bothered at all! We had a wonderful conversation with her about Mother's Day! Would definitely specifically return to this fedex location in hopes we would ship with her again! read more

I live in TN and received a large package for an AL address. Tried calling the customer service number but could not speak with a HUMAN because I was not the shipper. Three days later I received 2 more large packages belonging to the same AL address. I stopped the Fed Ex guy and showed him that FedEx is typing their sticker with the AL person's name and my address. Even though the package label is clearly showing the AL address. He was very nice and picked up all 3 boxes, and called his supervisor and explained the situation. His Supervisor told him to take off the FedEx stickers, and write on the boxes and bring them back to the distribution center and they would ship them to the correct AL address. The very next day another FedEx guy delivered all 3 boxes back to my house. I was LIVID. These 3 packages went back thru the distribution center and FedEx put new stickers on them with the AL person's name and my address. Fortunately I was actually going to AL the next day so I told him to put the boxes in the back of my car and I would DELIVER them myself...a 5 hour drive. I should NOT have to do this but I'm sure it would happen again and I would be out of town. He promised me he would not only show this to his supervisor, he would also talk with the owner about this. He took pictures of the boxes and also brought the FedEx stickers with him to show his supervisor. If FedEx does NOT correct this, it will mean that every time this person in AL orders something online and it's shipped by FedEx...I will get her merchandise. I was assured this would be taken care of but obviously it wasn't. The person that is typing the FedEx stickers should take an extra second and double check behind themselves. To me this is UNEXCUSABLE. read more