Renter for many years! Never a problem. Building and grounds maintenance always first class

Great Management and very helpful and kind I am a disabled veteran of the United States Air Force they went above and beyond to help me Highly recommend this place safe Clean and treated me so kind means a lot read more

Luz was AWESOME!!! I'm so happy I found this place!! Way cheaper then any storage place I called. Very clean, will maintained and friendly staff. If your looking for a wonderful place to store your belongings call pack Rat mini storage. I lucked out and got a great deal because of a promotion they were having plus a free month!!! I highly recommend this place¡! read more

I came in to get information about their units the day before the 4th of July. the young lady in the office was very polite and friendly. I am very pleased with my experience here so far. I highly recommend them to anyone needing storage needs. read more

I will give one star because the owner, Sam was very nice to me over the phone and in person. I got a small unit for a decent price. The problem was when I returned the following day to organize my things to find cockroaches crawling all over my belongings and scurrying back into the walls when I approached my things. I am absolutely disgusted with the conditions of these units. I was offered a different unit, but if there are roaches all over my things In one, what good is moving to another unit? I was told, "well that happens from time to time. We don't see it often but it has happened before." He proceeded to tell me that it wasn't my fault, so that tells me I'm not the only one who has dealt with this and it is a reoccurring problem.. I got a full refund but didn't get comped for bug bombs or for having to take all of my things to a laundry mat, in fear of transporting the bugs back to my home. Buyer beware! The cockroach the cockroach La cucaracha, la cucaracha Can no longer walk Ya no puede caminar Because it does not have, because it lacks Porque no tiene, porque le falta A leg to walk Una pata para andar A large cockroach Una cucaracha grande Strolls in the kitchen Se pasea en la cocina And my mother's flip flop Y la chancla de mi madre He has removed a leg Le ha quitado una patita The cockroach the cockroach La cucaracha, la cucaracha Can no longer walk Ya no puede caminar Because it does not have, because it lacks Porque no tiene, porque le falta A leg to walk Una pata para andar This lame cockroach Esta coja cucaracha Never give up Nunca se da por vencida And even if one leg is missing Y aunque le falte una pata Always dance in the kitchen Baila siempre en la cocina He has such a bad leg Tiene tanta mala pata This poor miss Esta pobre señorita That my father with his flip flop Que mi padre con su chancla He has removed another leg Le ha quitado otra patita The cockroach the cockroach La cucaracha, la cucaracha Can no longer walk Ya no puede caminar Because it does not have, because it lacks Porque no tiene, porque le falta The two back legs Las dos patitas de atrás Angry and very upset Enfadada y muy molesta She called all her friends Llamó a todas sus amigas "Oh, soon we will have a party "Ay, pronto haremos una fiesta In the middle of the kitchen " (or storage unit) En medio de la cocina" The cockroach the cockroach La cucaracha, la cucaracha Can no longer walk Ya no puede caminar Because it does not have, because it lacks Porque no tiene, porque le falta The two back legs Las dos patitas de atrás Cockroaches, cockroaches Las cucarachas, las cucarachas They never stop dancing Nunca paran de bailar Although they do not have, although they lack Aunque no tengan, aunque les falten The two back legs Las dos patitas de atrás It's over Se acabó read more

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I have been with the company for 5 years as a customer. I haven't had any problems until the last two years. They have auto drafted my account for the past 4 years and I have had no problems. The last two years every time at the end of the year somehow my account gets skipped in the batch to be autudrafred. Not by my doing. I called my bank who said that there should have been no problem with them auto drafting. I have the same last name as someone else and it happens when the person that does the billing is on vacation, they double charge me at the end of the year every time. One for the skipped month that was missed (not on my part) and one for the month that I owed. So close two payments came out at once for a total of an unexpected $500 during Christmas. I have tried to resolve this via email and even came in to talk to someone who said he would have the manager respond. She never did. This is incredibly frustrating as I am now BROKE BROKE during the holidays. I even asked last year, "how do we ensure this doesn't happen again?" And it STILL happened for the second year in a row. I am disappointed with this whole situation and am asking the manager to resolve this. Nobody has gotten back to me. I will update accordingly with how they resolve this issue. read more

I have had two storage units here for the last few months while we were selling our house. I have had nothing but great customer service from them the whole time. This morning I got all of the stuff out of both my units to move into my new house. When I stopped in there to drop off the locks for the unit I talked to the owner and told him that I was vacating my units and that I had paid for both units for the entire month of June. He got my address and phone ect. And said that they pro-rate moving out so I should be receiving a check in the next week or so minus the time I had stuff story for this month. Needless to say I have worked in storage and have stored at other places and I have never seen a storage place pro-rate a move out. This place is awesome and I would greatly recommend! read more

Very friendly staff and very affordable !! This storage place has 2 types of lock systems on your unit which made me feel very comfortable leaving my stuff there!!!! read more

This storage facility is GREAT! Customer Service was awesome and facility was clean. I would definitely recommend this place to anyone.