I used it to store some stuff after I moved out of my apartment. However, the employee who had set…read moreeverything up, sent my mail about the unit to an address IN CHICAGO! I don't live in Chicago and I may never! Supposedly, said employee was terminated but I was not liking the jacking of the rent every 6 months. All of my friends and coworkers were even confused about it. Please be aware before you use this place.

this is the worst self storage place. the cus service is terrible. some how their problems are your…read moreproblems and they are NEVER in the office or answer the phone. I'd explore other option! also this company seems money hungry just like every other company. my payment went from $50 to almost $80 in less than a year!! please find better employees or sell the company to someone who cares more! very dirty elevator for them to do walk-throughs not really sure what they're looking at but they're not seeing the disgusting mess.

Reasonably priced and convenient to two boat ramps just down the road. Uncommonly reasonable and…read moreaccommodating of your storage needs.

From the owner: Specializing in: - Self Storage…read more- Automobile Storage - Storage Household & Commercial - Boat Storage - Recreational Vehicles & Campers-Storage

On the upside the storage is clean. The down side is a big one though. I relocated out of town…read more Stored my stuff there while I got on my feet. I'm a disabled vet and I mail all my bills out on the on or before the first. I get a letter from best Self Storage storage with my check returned to me. They stated that my bill was 1 day late and they don't accept partial payments. ( the only reason it was not the full amount was they attached late fees) the check should have arrived days before the bill was do. I was told they could not accept my checks anymore. I asked if there was a way to pay online which they denied there was. So I sent the amount they asked me to in a money order. They send it back saying now I owed more because of additional fees they added on and could not accept a partial payment. This happened again and again. They cut my lock off and videoed the contents advertising it for action. I ended up paying over 600$ because they claimed my payment was late and kept sending be back my money after sending what they said to the same day. Then when I owe nothing on the storage and I'm letting it go they give me a hard time because I could not grab everything and I told them I was willing to relinquish ownership so they could auction it off without going through all the legal crap. I didn't owe any money and I was payed up for another week. I could have been a jerk and just left it there. Another thing after the incident with them claiming I was one day late and it ended up costing me 600$ I paid extra to have money on my account just in case. They kept getting after me for having extra on my account to prevent them from screwing me again. I would avoid these guys especially if your moving out of town and won't be able to pay in person. If you do go with them and your local keep your receipt. The storage unit itself I had no issue with.

If you are going to charge more than other storage facilities you can at least offer online payment…read moreoptions, especially since you refuse to let anyone in your building! Very difficult to deal with!

The Staff here is really great, I have not had one single issue. The grounds are protected by 2…read moregates and a fence around the entire property. The units are standard but they do have climate controlled units as well. This place is very clean and well maintained. I am glad I choose this place over some of the others that I have seen in the area!

Made a call today and spoke with John who was most knowledgeable and helpful regarding my storage…read moreneeds. Very nice and polite and even offered a resolution to my unit size. It helps to relieve your mind for a 2,200 mile move!

Fantastic hospitality. I ran out of GAS on site. Had driven around all day on multiple tasks and…read morenever met the gauge. Went into office and Monroe with his "everybody helps their neighbor" attitude said they'd help me out. A super cool guy and others inside offered to take me to the gas station and refused tip. I bought a red gas container, filled it, the guy from Mini Storage drove me back. Filled my tank and I was up and running in no time. Many, many thanks for your help above and beyond the usual business at hand. It feels like old America at your business!!

I must say how pleased I am with the service, and professionalism of the new Manager, Stephanie at…read morethe Lavergne office on 12/29/24. She was so patient, and kind, and answered all my questions. She also was able to address my initial concern which was to cancel the storage unit. She offered me several other options. It was awesome tat she went go over and above job. By her taking the time to probe further, i did not close my account with them. One of the things that I was most impressed with is that she went over all the paperwork, rules and regulations. Which was not done initially when i opened the account. Her customer service was exceptional. Happy New Year Stephanie, and Thanks agaiin!