I have had 2 storage units and after the first month , I asked the boy how come it was climate…read morecontrolled after it was advertised as and he said he would check in on it. Well its climate controlled but now its infested will mice with their piss and poop everywhere with terrible odor throughout the building. This place needs exterminating and fast but catching that so called manager boy in the office is a one in a million. When I call him he says he isn't there, he is at lunch or running errands. His lunches run about 2 hours so If my expensives furniture is ruined, they will hear about it!

No one answers the phone They rented me a storage unit that…read morealready had a lock on it

These guys are great! Greg and William are wonderful. They were always very quick to help and…read moreaccommodate. I'm sure if you were super paranoid like some folks then they would gladly keep your information secret. Just ask instead of expecting and then writing a stupid review and putting that "secret information" in the review... I had a great experience and highly highly recommend these guys.

Stored here for just under a year. The owners were very accommodating for my storage needs and I…read morewould highly recommend this place. A+ Service always! I only left because I live farther away now and needed to find a closer unit to my home.

The business was very responsive to the inquiry into cost and availability. Luna was very friendly,…read moreknowledgeable, efficient, and a proper businessperson. She efficiently assisted me in completing the forms, answered questions and had my access set up before I left the lobby. If you want or need to rent a storage unit this is one place you should have on your list. Thank you Luna for all the help.

Great place! Very convenient and easy to get set up. Very helpful and friendly staff!read more

They responded pretty quickly but I could not afford their flat rate and negotiated with another…read morecompany. So yeah, I would recommend them if your budget allows it.

If I could leave no stars I would!! Why offer insurance for moving if you're not gonna cover the…read morecost of the damage!! Giving 1/3 of what the TV cost is not good!!! I would never recommend this moving company!!

I have had a great experience with this storage company. Alma was awesome walking me through the…read moreprocess and explaining how the unit works. Definitely made my day easier. The unit was very clean and kept. Thank you gostoreit and Alma.

I park my bus at this facility, very good security. Customer service is excellent and very…read moreprofessional.

Just left there looking at storage units and Mr. Monroe was excellent. Great customer service and…read moreknowledgeable. We could not have asked for better customer service.

August the property manager is a lovely human being. She has a great personality and wonderful…read moreenergy. I would recommend this storage facility to people needing storage.

DO NOT!!! Not worth the absolute disaster of an experience you will have with this company. moved…read morein with the expectation of paying $223/mo for a 10x20. Then they bait and switched. 3 months in now I just got a notice in the mail they are raising it to $392/mo.. for a freaking storage unit. Absolutely insane. Tried to call the customer service line it answers then hangs up after 5 seconds every time you call. They better count their days. I will cause a scene if I have to. You have messed with the wrong person public storage. As a reference I have never spoken to anyone onsite only via their online portal which is crap.

Mandy was so kind and helpful with finding the right sized storage unit. She has amazing customer…read moreservice!

On the upside the storage is clean. The down side is a big one though. I relocated out of town…read more Stored my stuff there while I got on my feet. I'm a disabled vet and I mail all my bills out on the on or before the first. I get a letter from best Self Storage storage with my check returned to me. They stated that my bill was 1 day late and they don't accept partial payments. ( the only reason it was not the full amount was they attached late fees) the check should have arrived days before the bill was do. I was told they could not accept my checks anymore. I asked if there was a way to pay online which they denied there was. So I sent the amount they asked me to in a money order. They send it back saying now I owed more because of additional fees they added on and could not accept a partial payment. This happened again and again. They cut my lock off and videoed the contents advertising it for action. I ended up paying over 600$ because they claimed my payment was late and kept sending be back my money after sending what they said to the same day. Then when I owe nothing on the storage and I'm letting it go they give me a hard time because I could not grab everything and I told them I was willing to relinquish ownership so they could auction it off without going through all the legal crap. I didn't owe any money and I was payed up for another week. I could have been a jerk and just left it there. Another thing after the incident with them claiming I was one day late and it ended up costing me 600$ I paid extra to have money on my account just in case. They kept getting after me for having extra on my account to prevent them from screwing me again. I would avoid these guys especially if your moving out of town and won't be able to pay in person. If you do go with them and your local keep your receipt. The storage unit itself I had no issue with.

If you are going to charge more than other storage facilities you can at least offer online payment…read moreoptions, especially since you refuse to let anyone in your building! Very difficult to deal with!