Kathy was very helpful and kind hearted! Amazing customer service! Definitely will tell my family…read moreand friends about this place!

Always clean. Always responsive. Always helpful. Kathy was…read moresuperb in helping us solve our billing issues! Superb! Definitely recommend!!

My experience here has been perfect. It's clean, well run, and it seems perfectly safe. The guy…read morerunning it is great. Prices seem fair, and they gave me a good deal on my second unit. You need to look for it, though, because it's tucked away on a side street in Brentwood.

Not sure how to give a storage facility a review, but these guys definitely deserve 5 stars…read more Wonderful to work with, good rates, easy to access. Save yourself some time and call Herb, he'll get you sorted out.

This place is always clean and friendly. Phil is so helpful whenever I have questions or need help…read more The units are large and easy to get to! 24/7 access is a lifesaver.

DO NOT reserve here. You sign a CONTRACT, and they change the rate within 2 months. Then they…read moredon't respond. Oh yeah, they pay ONE DOLLAR for insurance that they ILLEGALY resell to you for 12. Cannot sell insurance without a license.

This has to be the absolute best storage facility I have ever used. I have been with them for years…read more& think the world of their staff. Specifically Heather, always have a smile on her face & ready to help you tackle any of your storage or rental truck needs. She absolutely goes above & beyond, as does the rest of the staff. I highly recommend this facility based on their staff, reasonable pricing, and security measures. Awesome service!

I've been storing at Lock Box for a few years now and I'm so pleased with the customer service I…read morereceive here with questions or concerns, and Heather is just a gem! They pay so much attention to the grounds and cleanliness of their buildings. I also truly appreciate the safety their facility provides for my items and for me when I have to go pick up at later hours.

I wondered up on this place today and had a conversation with Monica. We talked about storage…read moreoptions of course. Well, having a fairly short conversation with her I learned how much pride she takes in her position. She is very kind. She is also extremely knowledgeable. When I do need a storage unit, it will be wherever Monica is working. As I type that is at is this storage location. Monica will give you storage and throw in hospitality as an added bonus.

Tonya the manager was remarkable. She took the time out to help us solve discrepancies with…read morecustomer service.

Expensive units, aggressive late fees, and customer service that's nearly nonexistent…read more Getting someone on the phone is a challenge, and when you do, don't expect much help. The overall experience feels disorganized and unprofessional. Save yourself the frustration and look elsewhere.

I've had a storage spot with Bellevue's Best Self Storage since the spring of 2023. Robyn has…read morealways been friendly, helped when I need to update my credit card, etc. I think what really stands out is the time I went in, and I was exhausted. She asked if I wanted a coffee...then said..I'll make it for you. That's how this family owned business will treat you. Five stars!

We needed help moving a treadmill up a flight of stairs. I talked with Nate and he explained the…read morecost and that you pay by the hour. He was very clear about the cost, and small deposit reserved our time. The men who cane were respectful and careful. They knew we paid for a funk hour and offered to move anything else we might need. After a horrible experience with another company, it was refreshing to to get good customer service and a fair price. I wouldn't hesitate to recommend this company.

They were awesome, meticulous, exceptional. The price was reasonable. The communication was more…read morethan I would have expected. We were very happy and would definitely recommend them.

Kathy was amazing help. Beautiful facility with lots of security. Many options for sizesread more

Kathy was very knowledgeable, and friendly. Storage units are well kept. Clean facility. Looks like…read morevery good security. Prices are reasonable.