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    Rutherford County Courthouse

    3.0 (2 reviews)

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    Social Security - Two large rooms for joyous waiting. Bring earbuds or a book. No tv monitors.

    Social Security

    2.7(25 reviews)
    3.1 mi

    This office provides 3 different types of services. Replacements/ income verification/ Issuing a…read morebrand new card(for names changes or newborns). Bring your passport and completed application. Replacements are free. Your immediate welcoming party of two officers will ask you to remove your watch and all contents of your pocket into a plastic bin. Escort you through the metal detector and wave their wand over you for the entire office to watch as there are no display monitors that show your ticket number/service window. You will step immediately to the left after your pat down to the kiosk and choose one of the three options, enter your or kins social security number and receive your printout ticket number. Everyone seems to continuously crowd the far left waiting room so turn back around and wait in the right room for some extra personal space. I've read reviews about how it can get a bit noisy and distracting with chatter around you so I brought earbuds. I also recommend a book or a magazine of your own. I didn't have the volume too high and I sat right under the speaker to hear my number be called. When I sat down at 9:50am I was already 5th in line for a replacement but i still had to wait an hour as the gentlemen handling replacements took a mini break of 15-20 minutes. My number was finally called and having my PASSPORT really sped things up. I sat for a minute with the agent and provided my printed and complete application. He gave me a letter as a receipt and told me my card will be MAILED to me. This is a new regulation as of August 2014. Bummer. You can have the card mailed to your local address. No proof of address needed. Would I recommend this location? I don't think there are any other options. Definitely bring reading materials and/or earbuds.

    Drove 30 minutes to the Social Security office on Friday after Christmas based on posted online…read morehours showing the office open at 9:00 a.m. There were multiple cars in the parking lot, and one by one people discovered a paper notice taped to the door stating the office was closed. In 2025, relying on a handwritten sign instead of updating official online hours is unacceptable. Multiple members of the public wasted time because accurate information was not posted where the public is directed to look. I will return next week. If this is a recurring issue, it should be reviewed at the management level to ensure accurate public communications going forward.

    Photos
    Social Security - Women's bathroom.

    Women's bathroom.

    Social Security - Security check! Better safe than sorry!

    Security check! Better safe than sorry!

    Social Security - Check in kiosks

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    Check in kiosks

    Rutherford County Courthouse - courthouses - Updated May 2026

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