The uhaul service if fantastic here . Few times when renting a uhaul van does everything go seamlessly and smooth . The staff was ready for me when I arrived . They were efficient , curteous, friendly , and very professional. The 9 ' van was clean ready to go and easy to drive . The staff was really on their game and even noticed that I forgot my handicap card in the window . I was very appreciative that they saw it and alerted me to it before I left . I saw them help a late comer customer wanting to mail a couple packages. Even though they were officially closed , they helped this customer, and told them they didn't want to turn them away , and I saw them take the customer into the office . What outstanding service . I highly recommend this location and their staff . read more

Absolute worst customer service. Don't come here for a Uhaul. Go to an actual Uhaul store. I came back to return the truck and he was counting the drawer and instead of stopping what he was doing to help the paying customer in front of him he just said, "it'll be about 15 minutes if you want sit over there and wait." Absolute garbage. read more

Very helpful And answered all my questions. Very nice and pleasant people. Have all supplies necessary to mail packages.

I don't usually post negative reviews, but this time I've got to. 1 star will not describe how rude and incompetent people are at that place . Every time I attempted to send a Western Union transaction they weren't able to execute it. Today's excuse was I could not send money abroad to be collected in US dollars. Sure enough I was able to do so at 7/11. Why did I even bother with this place lol? On top of lack of competency you will also get the worst attitude. Avoid at any cost read more

The owner of this place is a fake and only replies to customers that complain on here. I just called to get my money back as I just prepaid for the next 6 months and I can no longer use the box as my friend does not want to continue with us sharing and he said I needed to talk to her. I am not sure why he wouldn't refund my money when the service hasn't even started yet. When I told him I would call the fraud department for my bank he said go ahead. Just so you know most banks will let you dispute charges up to 90 days. Bad customer service! read more

Had a wonderful experience. Renting the Uhaul was so simple and Med the manager was an absolute pleasure. He convinced us that a selfi stick was an absolute necessity. After we bought the stick we took a selfi with Med and ended up laughing and talking with him for a little bit. If you need a truck to move definitely stop by this spot. Quick, relaxed and fun! read more

They were very nice and it was very easy to come get the car and return. Great prices and the 9' van was pretty easy to drive and held a couch, kitchen table and coffee table. Definitely recommend this location! read more

I absolutely love the service of UMB Med is very personable & kind. His & workers give great friendly service.The same for 15yrs. Very trustworthy ! GDL read more

Quick service and very friendly. Only used for U-Haul rental but I imagine they are great for all services!

I came in to inquire about a Mailbox rental, all my questions were answered, and different options were given to me. As an incentive to signing up, I get discounts to their design/print services, their packaging & shipping services. I rely on their call ahead mail check, but mostly that they can sign and hold my packages, (I had a bad experience with packages being stolen from my property). This place saves me time because they have several services under one roof! I recommend this place to any business, especially since I don't get a p.o. box like other private mailbox centers, I GET A REAL ADDRESS!! read more

All there postive reviews are probably from there employees and employees friends i would never trust them with any information and for sure not my mail, they stole my eBay mail , they didn't even return it to Ebay so i can get a refund, got delivered and they straight up stole my mail. That's fruad stay away Good luck ! read more

Great crew of people. I especially liked Ruby who made the UHaul rental process easy and no-nonsense. Convenient location is a plus!

I liked the service, efficient, fast and kind. Thanks Susely! She was very patient answering all my questions, since it was the first time I rented a van for moving I had so many. The van was clean and in good conditions. read more

Came here to rent a u-haul van. Susely took care of us in a really nice and efficient way. She rolled through the check in process while smiling and making sure that all our questions were properly answered. She knows how to take care of business! read more

Great customer service I called as my package was supposed to be arriving on a Saturday and they work shorter days on Saturdays they called me the second my package arrived and waited for me to come get it! Truly appreciated since I was going out of town the next day. read more

Excellent. Have been using their services ( eg: printing, mailbox, shipping etc) for over 6 years. I have a small business and the hands on support they provide has helped me alot. read more

Very friendly and helping owner and staff. They will always go out of their way to help. Very clean, nice and professional place. Best mailbox place in BH Highly recommended! read more

Joanna and Alice these two girls are super nice and super helpful!!!!! Always make me smile when l get there!!! Love these two girls sooooo much!!!! They did an excellent job!!! Keep it up Joanna and Alice!!! read more

Very friendly service!!! I love going here. Everyone is so nice and helpful. I refer all my friends here.

They offer luggage storage through the Bounce app. Great service, friendly people and very safe. Would highly recommend. Was very handy when we needed to store our luggage for the day before our late flight. read more

Med, and the staff at B HUMB are Excellent!!! been with them for more than ten years, I travel, so this is a must in my life... I feel more secure about my mail being sent here, as I have all my most important documents directed here, the location is in Beverly Hills if you are looking for a great business address. The staff has always been prompt, and courteous, and if i cannot make it in during business hours, i have access 24 hours to my mail, Med, has made this business feel like a family, and I am happy that my faith in their security of my mail is justified. So many other things going on here besides mail, but, alas mail is my most important option here as i am traveling much, and I know my mail isn't piling up in my home residence for all passer by"ers to be aware of ... privacy is Very Important to me!!! I get that here. In all my years here they have gone beyond the call to deliver to me what ever my needs are regarding mail and package correspondence ,,, whether I am out of the country on extended work.... or just don't want to drive into the city..... B HUMB is there for me... I guess you could say they are almost a concierge service..... and for those who have fabulous lives .... or aspire to have fabulous lives..... rest ur mail options here you wont regret!!! peace Siri Dyal read more

I've been using their service for years and every year their services get better and better. The owner is a very nice man and super accommodating to his clients. I definitely suggest you use them if you need a PO Box, shipping, Western Union, or full-service printing, they pretty much do it all! :) read more

Great service. Nice people. Had to pick up a package UPS totally fucked up in multiple ways and both of the people who helped on both days were terrific. read more

Super helpful especially Alex. Great customer service - printed out the correct Amazon return label for me - would highly recommend this facility. read more

Rarely write reviews, but had such a great experience renting a uhaul here! The manager was super nice and funny. Will definitely be back here. read more

I have been with United Mailboxes for 18 yrs and it continues to be a wonderful and dependable experience! I've moved several times since moving to California but one thing is for certain, my mail & packages are safe. In addition, they've expanded their services that include: copies, faxing, business cards, U-haul rental and supplies etc. - which I have also used and it's nice to have a one stop shop! And the owner, Med, is fantastic and always provides exquisite customer service with a great team! read more

Friendly staff, access anytime mailboxes, and it even has U-Haul rentals. And a parking lot! Convenient and reasonable yearly rates, plus a Beverly Hills mailing address. Look into it... read more

I have been using BH united mailbox for over a year and their customer service is phenomenal! My checks come a few days late and they put up with my annoying calls to check my mailbox for me before I come in. They are the sweetest! Plus there is free parking! read more

Great great service. For one the box service is phenomenal and second the customer service is next level. Also received business cards which turned out great. Thank you! read more

Used to have a mailbox here years ago, now I purchased rental again. They offered good deal for yearly rental. They have 24hr access and parking. read more

We rented a truck from here. Great experience. Everyone was friendly. Quick service. We were in and out with the truck in minutes. Would highly recommend. read more

Found them by searching for Uhaul so that I could return the extra boxes that I purchased (literally every box says "100% buyback guarantee). Picked this place because it was somewhat on my way to work and opened fairly early (only had to be an hour late to work). Due to the various sizes, it took me 3 trips to get everything into the store. During the second trip in, the man behind the counter commented on the products (asking where I got them, as he hadn't seen them before). Goes so far as to say I can pass the rest to him through the window so I don't have to walk around each time. So I finally finish bringing everything in, and he's on the phone with a customer; whom he gets the number for to (presumably) call back. He comes back to me and says he has to call the manager because he doesn't know how to take back the items they don't regularly carry in stock. In the end, I am told that they cannot take ANY of the items back, even the boxes they sell. Their reasoning is "we charge a different rate and are not a Uhaul store." I am trying to find how to comment on Uhaul's site as well, but since I was only returning not renting I don't hav a reservation number or confirmation number since they didn't take anything back. Wish I could give ZERO stars. read more

I needed to make 400 photocopies of a flyer and was somewhat surprised by the high rates that Office Depot and Staples were charging: 10 cents/page, even for that reasonably large quantity. Then, I stumbled upon the United Mailboxes & Office Solutions storefront at Wilshire and La Cienega. As advertised in its window, United Mailboxes charges only 3 1/2 cents a page! As to the color copies I needed, United Mailboxes had the big retail stores beat as well. The proprietor at United Mailboxes & Office Solutions could not have been nicer or more helpful. I'm very pleased to have discovered a great local business to have my copies made (and other stationery needs fulfilled) from here on out, and at unbeatable prices. Thanks very much! read more

Excellent customer service. Very personable. These guys go out of their way to make you feel at home, like it's your own personal office. Fast, efficient, convenient, and best of all, they have parking. read more

I needed a short-term mailbox ASAP. I called United and the guy set it up over the phone quickly, easily and professionally. The service was awesome from start to finish. The facility is in a great location and the staff are terrific (totally committed to their work). I'd recommend United without hesitation. read more

So first things first, I honestly believe this place is great due to its location. My girlfriend and I come here often to pick up our UPS packages that always seem to wind up here. The reason for the 1 star is because of the owner. He is a complete asshole to his employees and does not deserve them. The young lady who helped me last week, I think was Alex or Alice was absolutely patient with me and helped me understand the UPS system and to why they end up here. The owner seemed be in a bad mood that day and was just plain out rude to the girl. Someone like that shouldn't be running a business if he's going to be a complete ass to his employee, especially as nice as she was. Other than that, her customer service was amazing. I thank you! read more

This is my first time ever writing a review on yelp. But anytime I need to rent a U-Haul truck or van this place always takes care of me. Friendly, professional and helpful staff, ESPECIALLY Jasmine who went out of her way to help me this last time. 5 stars from me always. Thank you Jasmine. read more

These guys are the best. They will go above and beyond to make sure everything is perfect. They do everything from mailbox rental with the physical Beverly Hills address still full service printing great prices great service. read more

Best customer service!! First review ever and they totally deserve more than 5 stars. The staff would go above and beyond to help you even if it is the smallest thing. read more

I purchased a bunch of mattress bags and had to return them the following day. The man who was helping me, perhaps the owner or manager, said they had changed their system and they were still sorting out how to make the returns to the new system as he didn't know how to do it yet. Fine. I gave him the benefit of the doubt. He took down my number and and said he would call me as soon as it was sorted out. That was 5 days ago and still nothing was credited back to my card so I called to follow up, yet again and he promised to have a solution this afternoon. Clearly customer service is not a priority and I will not be returning or recommending this business to anyone. read more