Linda is absolutely wonderful! I had a single letter to mail. Typically all my correspondence is online and so I don't have stamps. So I did a quick search online and came up with this store and its stellar reviews. I was not disappointed! Linda was super professional, got me stamp, volunteered to drop off my letter and sold me a book of stamps to hang on to as backup. Linda, thank you for being so wonderful, professional and resourceful. :) read more

Sunset Blvd Mailboxes is the best in Los Angeles! Mailing, envelopes, packaging, they do it all - efficiently, professionally and super fast!! Linda is the bomb! She keeps immaculate records, where I have sent things, she offers options for mailing, the costs. It is a pleasure!! Thank you, Linda! read more

My mail was regularly, damaged. The staff was friendly so I let it slide for years. When I showed a staff member some ruined letters, she was unapologetic. A disgraceful show of thoughtless irresponsibility. Stay away. read more

I've been a Sunset Blvd. Mailboxes customer for years and they are the best! I really appreciate them.

They are the best, been using for a few years now. Linda always takes care of everything..I get lots of packages and I can trust that Linda always holds them for me when I'm out of town and will forward my mail when needed. Can't go wrong with them!! read more

This place is great. Especially Linda. Stellar service and she's hilarious and on top of everything.

I just want to say this place is amazing very convenient Linda Linda is absolutely amazing and so sweet she handles the business very well and keep track anything I am looking she is sweet and kind I have had my mailbox three years and I really appreciate Linda for helping me also easy access to your box and well protected security for my mail . read more

Linda is wonderful. She is funny and gets to know you. John is a real help when you have a complicated package to send. I've been with them for years. read more

I literally love this place!!!! John and Linda are the BEST! They offer great customer services and are always very helpful!!!

The absolute worse experience I've ever had with a P.O. Box. Linda does not effectively know how to run a business. She doesn't care about her customers concern. She is very hostile & seems to be very distasteful when it comes to communication. Don't even waste your time or energy. I was dealing with a very important matter in which my mail sent to her place of business without me knowing. She is stealing my mail for her own personal gain do not trust her with your personal information!!!! She also disclosed my personal mailing information with someone other than myself very disappointing. A shame you can't trust your local services anymore. read more

Fantastic neighborhood shipping center. Great customer service friendly atmosphere good prices.

GREAT BEST FANTASTIC AMAZING service!!! Will never go anywhere else to ship/pack anything. My 10-star experience with Gerry started before I even got to the shipping store, when I called to see if he sold dry ice. He kindly told me that though he does not sell them, I can buy some from Smart & Final. Since he helped me out, I decided to go to him to ship out my perishable gift and boy am i glad i did! Gerry HELPED ME every step of the way, making sure I didn't overpack or overpay, with a great smile on his face. Even if you are a bit away from this location, I HIGHLY RECOMMEND you go out of your way to have Gerry help you with all your shipping/packing needs. read more

Today, I walked in to drop off a return package, which already had return shipping paid for. As soon as I walked in, I was warmly greeted by Linda, who immediately knew how it had to be shipped, and promptly took care of the package. On top of that, she exuded so much kindness and generosity. I highly recommend coming here for all your shipping needs. I've been in here on a few other occasions, and each time I'm reminded why this is the only place in I trust to handle my mail and packages in LA. read more

I just started a new business & knew nothing about shipping. John and Linda run this place and are amazing! They took care of all my packages & my shipping needs! They made shipping such an easy thing to do. Now all I have to do is package my items & drop them off. Quick service & great customer service! I highly recommend them read more

I moved away from West Hollywood 2 years ago but STILL come (and drive over from the east side) because this is the best place in town. The customer service is exceptional and they treat you like a friend/family member. I highly recommend them and am so grateful they are here in LA! read more

I've been a business customer here for almost a year. ($700 a year mind you) I just had a package arrive "damaged" and pried open on the end with the "checked in" sticker placed on top of the damage. Of course everything inside stolen. This was done to a USPS Small Flat rat box. Would not recommend Lynda or John to be trusted with anything of mine again. read more

I walked in here on a warm day and was nicely greeted by great air conditioning and two friendly faces. I came in without any supplies and they provided everything. He wrapped it up and sealed it all for me. It was exactly the type of service i wanted. As he was typing the label out, they have a second screen so i could watch and verify as he typed. This ensured no mistakes. I love it! Even emailed me my tracking info. Was super fast and professional and friendly. read more

John is an absolute example of kindness, professionalism and the kind of guy you wish was your best friend! I was stunned to meet him and be treated with such politeness and instant friendliness. I was in awe of how fast he worked, how helping he was to me and to other costumers and to the people who were dropping mail to him! I've been there twice and both times I was met with the same warmth and professionalism! Honestly I wish I was friends with him but I am moving out of the country and his expertise made it possible! Great prices, excellent packaging! Highly recommend this place! John cheers mate, keep doing what you're doing, you make peoples lives better! Martha - the greek trouble! read more

John and Linda are amazing! They go above and beyond to provide the best and fastest service. Never long lines. Quick in and out. I always leave with a smile on my face. Very convenient location, very friendly service, reasonable prices. Why go anywhere else? Thank you guys!!! read more

This is the only place you need to go to for all your mailing needs! My fiancee has been coming here for quite some time now. He mails out a lot of packages for work via UPS and USPS and it's so convenient to be able to drop all the packages off at one location instead of going to each store. John is amazing! He always goes above and beyond when it comes to service. The minute he sees us pull up, he's already out the door helping us to bring in boxes. He always offers us a drink and his prices can't be beat! On more than one occasion, we've had to ship awkwardly sized items, and John helped us out by custom cutting a box to fit the size exactly so we wouldn't have to pay more in shipping. My fiancee has a UPS account he uses for business shipping, and somehow John is still able to beat the price my fiancee is given (sometimes saving us an extra $10!). They also sell all your mailing needs here (boxes, tape, etc) and have PO boxes. read more

Employees sit behind counter with feet on table watching tv. Seem to be annoyed when you ask for help. The final straw, was when my mail started disappearing. LAPD has been contacted and an investigation is ongoing BEWARE!!! read more

So... it's taken me about 3.5 years to write this review. I was referred by my previous postal center upon his retirement. Selfishly, I haven't wanted to brag about my best kept secret. This place is superb in every aspect imaginable. There's a community vibe here and most people look out for each other as needed. Everyone who works here is kind, professional and extremely hard working. Doesn't hurt to bring em breakfast once in a while. They deserve much more than that!!! I feel safe at night just as during days. And I don't ever worry about missing packages or the horrors other places impose. I trust these guys and confident to know I'm taken care of. I see them bend over backwards for all their clients. They've rejuvenated the meaning of customer service. Thank you team for all you've done for me and my family. read more

This is the BEST place to go for all of your postal needs. Both the manager, Gerry, and Yeisie are amazing. They are both so friendly, so hospitable, and really care about your experience in the store. They walk you through your shipping options and make sure you're completely satisfied before you leave...something the USPS cannot offer! I even see them give cold water bottles to the UPS/FedEx delivery people on the hot summer days...THAT is service! They recently stayed for half an hour past business hours to allow me to ship nine packages during this upcoming holiday season. I am so grateful for them for their impeccable customer service tonight and every time I've ever been here. I will always go here, even if it's out of the way. Anyone who has anything negative to say about this place must not have paid the extra dollar for delivery confirmation... read more

The nicest most professional and caring shipping center ever!!! They take the time to properly pack your items so they make it to their destination in one place. You do not know how rare this is! They have all the info stored on their computer and will email you tracking info. It's a pleasure to go there and I will drive out of my way just to make sure my packages are shipped here and no where else! read more

Love John and crew. I come in here whenever I visit LA and need to ship my various purchases home to Canada. This usually includes books, a couple bottles of Seabreeze astringent (so no airmail), and plenty of books and other interesting finds I dig up during my visit. I've now used them 3 times over the course of 4 years, and absolutely love coming in because I know I don't have to worry about my stuff. John even remembers me, even though I don't come in super regularly. He always hands me an ice cold water and proceeds to wrap everything super securely so nothing will break during transit. This last visit. I was also shipping a scrap metal "ant" yard sculpture that was a little strangely-shaped and unwieldy, but he came through, no problem! Only six days from Sunset to here. Excellent job as usual, and I'll be back, hopefully in another year or so! read more

They're the best, seriously. Super friendly staff, great pricing, tons of parking, and more. Love this local spot.

THIS PLACE IS AWESOME!!! Needed to ship out a sewing machine and was going to attempt packing it myself and taking it to UPS / Fed Ex , but I am so glad I found SUNSET BLVD MAILBOXES!!! Thank you to all you Yelpers, would not have found this great place without your comments. John helped me out and I have to say that I have never received such GREAT customer service!!! He took care of EVERYTHING, and even worked with me on finding a reasonable shipping price. You can't get better than this place. SUNSET BLV MAILBOXES you have won me over as a customer for life, there is no need to go anywhere else for my shipping / packaging needs. read more

Actually handed my parcel to someone else and let them go off with it. Told that they have asked the person to return it and are hopeful it will be back in 1- 2 weeks. So if you want to make sure you get your parcels go elsewhere. read more

Very nice and clean place. Great customer service. Have used this place for years. You always get an option of the different rates and Gerry will help you pack and secure your package. You also get an email when your package is picked up and delivered which makes it very simple to do the tracking. Highly recommend read more

Get a tracking # and stay on top of them. I gave 2 stars cuz the owner Jerry & his wife are sweet but the new employee John....? This is 2nd time I've handed him my mail with problems. Lost part of the 1st one and now it's been 6 days (small envelope going to S.F) - Lost. I paid $6 for simple sticker with price & tracking no. to be put on - he failed to do so now - I'm left hoping it turns up. All I can recommend Is get copies of everything besides just your recipt of payment make sure he's given you the No#! I will respond on here when or if it ever shows. Update: Envelope did arrive the 9th day. All I recommend is to make sure tracking no.# is placed on envelope and recipt. read more

All the reviews are correct! their customer service is fantastic and they take their time to personalized and customize your shipping items check them out if you need anything shipped. Y tambien hablan español! :) read more

The best place in town for any mailing related things. I have been their customer for last 3 amazing years and could not be more happier with their customer service. Gerry is a pleasant guy and type of person I enjoy working with. It is so convenient to go to this place as oppose to going to your local post office. They have a great location and provide mailbox services. There is never a line, but only an honest, professional service. I continue to go to this place, even though I moved to North Hollywood recently. I would recommend this place to anyone in a heartbeat! Thumbs up for Sunset blvd Mailbox! read more

These guys are so nice!! Has the ma and pop feel in the big city. When I was short on a dollar they said pay next time. It's those little things that make your day. I will definitely be back! Thank you for a wonderful short visit! read more

ZERO STARS!!! This place is awful and very unprofessional. I was having some mail sent to me while I was out of town in Northern California. It has now been 34 days AND THE PACKAGE STILL HAS NOT ARRIVED. Apparently they also use DHL Global, who in conjunction with this mailbox location and the USPS can't seem to deliver a small package within the state of California. No one is able to give me an answer, not can they locate my package. (The clerk told me in order to get a tracking number they use DHL).... Next time, I will just put a regular postage stamp and mail things that way!!! DONT ISE THIS MAILBOX/shipping location!!! I am still waiting for my package as I type this review. read more

I saw another person comment this place gives you the mom & pop feel in the middle of the big city and it couldn't be more true! I've had my mailbox here for years and I don't want to go anywhere else. I love Sunset Blvd Mail they really are the nicest people ever! read more

Extraordinarily bad experience here. I was treated very rudely the moment I walked in the door. Based on everyone else's reviews, I must have spoken to the one person who does not have customer service on lock. He was extremely rude and dismissive. I was so confused by his behavior toward me that I asked if something was wrong, and he continued to be highly irritated with me, based on what became semi-apparent was my misunderstanding of what kind of services the store provides. Very strange behavior. I left perplexed, and I wont go here again. read more

I'm using my sister's Yelp to make this review since I don't have an account & rarely ever have time to. First, arrived on 3/1/17 around 10AM to drop off a package for my husband (UPS). The asian man behind the counter had his feet on a table while watching what looked like tv shows. I asked if my package could be left there for UPS to pick up and he seemed bothered that I even asked. Then, I asked him if he had tape to secure my envelope. He seemed bothered again and lazily pointed in my direction. There was tape against the wall and two different ones on the table in front of me. I asked which one and he was irritated and sarcastically pointed at the one on a table. I used the tape and then asked him whether I needed a receipt. He mumbled something and continued watching his tv programs. As I was walking out, I asked him what his name was. He blurted something out then stood up. He then asked what my name was and began walking towards me with aggression. Seconds before, he grabbed my package to look at my return address (I'm assuming) and said I needed to take my shit elsewhere. At this point, he was in my personal space, standing directly in front of me (confrontational). I gave him my name and also informed him that I was an LAPD officer. He then changed his demeanor. My husband has an account there as does my brother. I will be informing them and the owner about what occurred. This was absolutely unnecessary and it was clear that this man is lazy and a bully. The owners must be made aware of how their worker is treating their customers. To be continued. Follow up. I called hours later and spoke with a woman who said her nane was Lydia. I asked to speak with the owner and she went on very aggressively about how she wanted me to discuss what my concern was first. Again, I asked to speak with the owners and she became extremely irate with me. Honestly, the workers there from this experience are unprofessional, belligerent and hostile. BE WARNED! Take your business elsewhere. I ended up taking my package to a UPS in Beverly Hills. What a difference! Will be posting my review once I open my own Yelp account. read more

I have a small business in Hollywood around the corner from this store. I love it not only for the convenience of being able to walk from the office, but because of the customer service I receive each visit. Gerry is the greatest help and he always has a warm smile! It's a pleasure to do business with Him! read more

Since becoming a new grandma in October 2017, I have used John and Linda, a lot, to send some very precious items. Always professional. Forever kind. More like friends. I will never use another location, ever. Period. Thank you for making me feel like your most important customer. read more

Hard to believe that I find myself writing a review on a Mailbox center, but the staff here are really so good, that they warrant the 5 stars! From my initial visit a year or so ago (based on yelp reviews) I have been back maybe 4 times, and each time, regardless of who serves me, I get a level of customer service and friendliness that is near impossible to find anymore. I live beside a post office, but choose to drive here instead knowing that I will be well taken care of. Cannot recommend them highly enough. read more