Jennine was amazing she handeld my shipment with ease and made sure i understood the rules. They can also do live-scan I highly recommend. read more

Oh my gosh - this place is SO busy but the gals who work here are awesome, Kay helped me with my livescan and she is efficient, professional and calm & friendly despite this place being so packed. They also had regulars coming in and everyone seems so happy and it's a great place to be! Thank goodness. read more

Date of Experience: May 20, 2026 I contacted Mail Boxes Times as a courtesy to inform them that my security system blocked their website due to a malicious site warning. Regrettably, my attempt to help was met with extreme hostility. The employee on duty hung up on me twice, with the final instance occurring at 2:29 PM. As a business that handles secure client packages, this lack of professionalism and basic courtesy is highly concerning. I hope management or the business owner reviews this incident and addresses this severe customer service failure. Based on this experience, they do not seem to value customer relationships or new business. "After posting this, at 4:30 PM , the business contacted me privately to insult and harass me." by words such as Little B. and go F yourself. read more

Mail Boxes Times - this is what it shows when visiting their website. - Notaries Near Me - Beverly Hills, California

I had a great experience doing a live scan today for a medical agency request. Jenny was incredibly helpful and efficient, making the process smooth and pleasant. I warmly recommend this place for any livescan and shipping needs! read more

Mail Boxes Times - Notaries Near Me - Beverly Hills, California

Kay was awesome! Very helpful with my shipping. She made it so easy. It's a one stop shop, which I love!!

Kay was so helpful! She helped me send a package safely to my family in Indiana. The service was super prompt and efficient and for a great price. Will definitely be coming here more often! read more

Jenny is the best live scanner ever! Second time at this location. Super fast and easy.

I had a great experience with this location. A special thank you to Kay, who was incredibly helpful throughout the process of getting my Live Scan completed. She was knowledgeable, patient, and made everything quick and easy. Excellent customer service and a smooth experience overall. Highly recommend! read more

Wonderful service, best staff! Good value for money. I did a live scan, very efficient!

Really friendly staff and productive service! They are our go to for everything shipping and printing related

I love getting my mail at this location. All of my Amazon packages are delivered here securely. I've used their live scan fingerprint services as well. They can also notarize documents. I highly recommend Mailbox Times. They are the best! read more

Mail Boxes Times - Mailbox Times store front @ Charleville and Beverly in 90212 - Notaries Near Me - Beverly Hills, California

I contacted your organization to inquire about the services Mailbox Times offers. During my call, I spoke with an individual, whom I believe was named Jenny or Janine. I found her demeanor to be aggressive and rude from the outset, which I found perplexing. Despite this, I continued to ask my questions. Her responses were abrupt, condescending, and she appeared to be rushing the conversation. I was simply seeking information for the first time, and I was not even present in person. She conveyed a distinct unwillingness to assist me with my inquiries. At one point, she suggested that I could find all the answers to my questions on your website. I reiterated my request for assistance, as I was already on the phone with her. Her reluctance to help was evident. I then stated, "Thank you for your help, but it appears you are unwilling to assist me and sound quite bothered." Before I could complete my sentence, she terminated the call. This interaction reflects poorly on your business. While I cannot speak for all employees, this particular individual presented as highly disengaged and unhappy. I am unsure of her position within the company, whether manager, supervisor, or owner, but such an attitude is detrimental to customer relations. She has effectively alienated a potential client who was considering opening an account for an entire business. Thank you, Jenny or Janine, for revealing your true colors; this experience has saved me considerable time and potential issues. I wish you a good day. read more

Wow! Just had an amazing experience with Kay at Mail Boxes Times. She was super helpful and friendly. And most importantly, FAST. So excited to have found this new shipping spot. read more

Kay was very helpful. The DHL shipping process can be complicated and she has a very calm and helpful mannerism. I would definitely come back to this location. It's not often that shipping services are so helpful and calm. read more

Jennings is the best . They accept it all ups FedEx and she. The staff here is very nice and attentive. They have post office services. Very convenient service read more

Kay was soo helpful!! Made everything seamless with the drop off. I highly recommend!

great customer service! She was extremely friendly and helpful! I would definitely recommend coming here!

Terrible customer service. The young female employee was rude, sloppy, and completely inattentive. When you're trusting a business with sensitive mail and documents, professionalism matters. This place did not inspire confidence at all. read more

I have been a frequent customer at Mail Boxes Times for the greater part of a year now. Every time I stop in, Kay and Jeanine brighten my day with their warm energy and helpful suggestions for getting my packages out quickly and affordably. It's rare to find a place where you feel genuinely taken care of, especially in Beverly Hills, but that's exactly what they provide. read more

Jenny was great! Quick and reliable. They also do UPS, fedex and sell boxes. Easy parking in the free city lot.

Amazing service doing livescan. it was very quick and easy. Jenny was super helpful and speedy!

Jenny was so nice! The best place in Beverly Hills, dry friendly ) really enjoyed . They do many dropp offs with USPS FedEx and some USPS QR codes read more

Jenny was very knowledgeable with my live scan! Everything was very smooth and easy. Definitely recommend! Also great location with the free parking structure and the best food read more

Stopped in here to get my fingerprints done for a thing. Kay was the one who helped me and she was absolutely lovely. I had no wait time, and the process was quick and easy. read more

Amazing customer service by Jenny! I've used their mailing, key copies, and notary services. All great!

Always very efficient service. They know how to get you in and out. Kay in particular was super helpful and handled all my paper work.

Just came in to do my Live Scan for the first time. Jenny was super helpful and friendly. Love to have such an awesome neighborhood gem!

Heard this place is known for missing packages. Lived in BH for 10 years and dealt with them often and it was not a good experience. Poor customer service! Hope their Staff someday get it together. read more

I was there the other day and the girl in the front seemed annoyed to help me out since I seemed to have interrupted here during her phone scrolling. If you want great service definitely don't come here they will make you feel like an inconvenience(specifically the girl with the curly puffy hair). read more

Came in for a LiveScan and it was easy and efficient! Jenny was a great help to make the process seamless.

They were super helpful and accommodating. Kay was the person that helped me with my shipping and packages and I highly recommend their services. She was super sweet helpful . read more

Kay was so helpful helping me out with shipping and returning packages. Always come here for any shipping needs!

Workers are the nicest ever it was pleasant to be there even though it wasn't needed I was given a quick start. It's small but perfect for what I needed . Clean Well lit read more

Kay was absolutely awesome!! She packed up my packages and helped me with printing labels. She was so nice and made my day so much easier! Will be back for sure! Great service! read more

They even have puppy treats! Super excellent service! They make keys also and they do notary read more

Mail Boxes Times - They even have healthy treats for your fur babies - Notaries Near Me - Beverly Hills, California

Lost my LiveScan and parroted answers back, out 100 bucks and have to retake it again. Also, put on "hold" multiple times and told to read the website when I pointed out that it failed. Go elsewhere. edit: they never called back to help. Getting my money back. read more

The gal there is so friendly and knowledgeable. She was able to help three customers at once. Even if she couldn't actually help ring up three different transactions, she made sure everyone was greeted and that she would be with them. She was able to do my fingerprinting very fast and efficiently. I really appreciate this sort of customer service within walking distance. read more

the main thing to share is that they have very poor customer service, it has gone down from stellar to rude in the last year. You know like when you go somewhere and they make you feel like they're doing YOU a favor instead of serving the customer. read more

Gregory is exceptionally excellent he is pleasant and professional And detailed oriented read more

A Hidden Gem for Secure Mail & More! I absolutely love this private mailbox store! The service is consistently top-notch--friendly, professional, and efficient. Whether I'm picking up packages, sending mail, or just need a secure place for important deliveries, they always go above and beyond. read more