So this spot--Mail Room & More inside La Reina Plaza in Sherman Oaks--has been around forever…read more(about 30 years!). The building used to be an old neighborhood cinema, but now it's home to this mailbox center that's finally having its glow-up moment. And let me tell you: the new team is a massive upgrade. The two guys running it now? Friendly, accommodating, and actually happy to help. A total 180 from the previous workers, who... well, let's just say customer service was not their strong suit. I honestly avoided this place before, but now it feels completely different--in a good way. I drop off all my FedEx and UPS packages here, and I pick up my boxes from Amazon, UPS, and FedEx at this location too. Super convenient, no stress. I also got my passport photos taken here, and they did an excellent job with those as well. They offer PO boxes, mailboxes, notary services, passport photos, fingerprinting, and just an overall smooth experience. If you need mailing or document services in Sherman Oaks, this is officially a yes from me.

As long as you don't need to pick something up on a Saturday it's ok. The Saturday hours need to be…read morelonger.

I stopped at the UPS store first, notary was on a lunch break. Went to the postal shop across the…read morestreet from UPS, notary doesn't start work until 2 PM, finally drove to the postal annex, which is right next-door to Jinky's, and this father son Team took care of everything instantly. Printed a color copy of my document, notarized all, and it was fast and easy! It felt very good to support this small family owned business as opposed to waiting on the long line at the UPS store. Find these guys! They're warm and wonderful and a local business!

I love supporting small businesses in my neighborhood, and this family-owned postal store is a true…read moregem. They are always efficient, friendly and welcoming. It's wonderful to have a local business that provides such great service with a personal touch.

Fabulous place! Great new owner! All the shipping choices…read moreyou need ! Mailboxes and EASY PARKING! What more do you need? Check them out!

I just started coming here to drop off my SpeedX packages. It is a full service center located on…read moreVan Nuys Blvd, on the west side of the street just north of Burbank Blvd. *You must enter from the FRONT if you are a customer. My GPS sent me to the back:( Plenty of free street parking in the front. Both Shirley and the young man who work here greeted me as I stepped inside and helped me get my packages off in a timely manner. I am happy to know that they are in my hood and have already been back several times. ~ and that's all I have to say about that...

Great service! Friendly staff. Lots of options to get what I need done. Parking can be a little…read moretricky.

Great customer service, great location, and they get the job done with a smile. I've been coming…read morefor years! Five stars!

I was directed here by another big name shipper, since as they said Mail Hub can get you the best…read morerates on a package of documents that needed to be shipped across the pacific. ( lower then what they we're offering- 280$+) I went strait over and had the joy of meeting with Kayla, who was kind, professional and knowledgeable on every shipper available. We were able to get the same carrier I was originally quoted, for about 130$! And it would arrive sooner. I was never rushed and thanks to following specific instructions in labeling my package, it made it to the receiver just perfect. This will be my only destination and future recommendation for all shipping and mail needs. Thank you Kayla and Emily!​

Went here to have some documents shipped to the Philippines through DHL. The staff was very helpful…read moreand efficient which made the process very smooth.

No good. No satisfied with the service at all. I had a PO…read morebox for 6 months and my packages arrived in bad condition, Cero Stars.

Very good I have a P.O. Box there and get packages there frequently and box always great condition…read moreand never a problem and love having a key to get access to my po box during close hours but love it definetLy

This UPS Store is amazing! Everyone who works here is always so kind, friendly, and helpful. They…read moreare usually very busy, but they always have a great attitude and take care of every customer politely and professionally. A special thank you to Cam, who has helped me several times and is always super nice and helpful. Andy helped me today while Cam was off, and he was wonderful as well. Great customer service and a great team! If you have returns or anything you need to ship, I highly recommend this location. They make everything so easy and stress-free. Great job!

awesome and helpful people I had been going here for years,…read more And staff are very friendly and helpful

dude in this place knows what's up, boom boom boom, whatever you need: he got it done yesterday god…read moredamn. wish I got his name but he wears glasses and got a flat top. usps looks at you and acts like mail is a space age concept. the guy at mail america looks at you and can read your damn mind, I can't believe it.

Always so fast and friendly and fair with prices! I go to them for all my shipping needs!read more

Great customer service, very friendly, helpful with Amazon returns n they greet u wen u walk in the…read moredoor.The lady who works there walks u thur with ur returns. She is very knowledgeable in her job n not rude or condescending toward. This is above the other UPS stores. Especially the one on Roscommon n laurel can blvd. N also the one on sepulveda blvd n san fernando mission.

This was the worst customer service I have ever experienced at a UPS store. The gentleman behind…read morethe counter "couldn't" help me carry a box in. What a gentleman. Also, I have never been charged for using tape to secure a box to be closed. He said I would have to buy one since he repeatedly said he couldn't use their tape. Then he mentioned there would be a fee for using their tape. Didn't make sense to me at all.

I've been working with Gary for many years now and couldn't be happier!! Gary is the most honest…read moreand reliable guy I've had the pleasure of working with, he's always willing to help with anything I need and his pricing is super reasonable... Totally recommend mail box international for all your shipping needs or mail deliveries

Excellent service! The staff at Mailing Counter is always friendly, professional, and very helpful…read more Everything is handled quickly and efficiently. Thank you for the wonderful customer service. Highly recommend!