Great service!! Everyone there is super helpful. I've been there a number of times and I've always had a great experience. This time I went in to get some information about shipping something UPS and explained that it was table that was still in the box, and heavy. I asked if it can be shipped there, and if so, would someonebe able to help me bring it in and the young man said yes. Upon returning, I was helped by Alejandro, I asked if he would get the item out of my car and he was happy to do so. The staff make it easy to ship something, they are helpful, and quick. Alejandro also asked if there's anything else he could help me with and if there was anything else I needed. read more

We've recently started using Box City for our business, and it's been a great experience. Their customer service has been outstanding everyone is friendly, knowledgeable, and always willing to help us find the right shipping supplies. Their pricing is very competitive, and they have a huge selection of products in stock, including bubble mailers, bubble wrap, packing tape, thermal labels, shipping boxes, and much more. It's nice to have a reliable local supplier instead of waiting for online orders. Everything we've needed has been available, and the quality has been excellent. If you're looking for a one-stop shop for shipping and packaging supplies, I highly recommend Box City. We'll definitely be continuing to do business with them. read more

They have done a great job every time, no complaints here, always friendly service. Keep up the great work!

Best place for boxes and shipping services !! Jesus was professional and knew exactly what I needed !! They gave several employees so no wait time ! They want to get you in and out ! The selection is awesome you can ship anything any size!! They give you options on shipping cost which makes you feel confident they know what they are doing !! Hurry get down there it's almost Christmas time !! Ship you gifts from here you won't be disappointed!! Better than the Post Office !! Value is there concern and safety for your packages!! read more

They have boxes to fit all your needs for all shapes and sizes in the same parking lot as the post office. They will take your fedex packages, the people working there are angels. I appreciate them and how clean the store is! Worth every penny read more

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Great Service, great people! Made it nice and easy to find what I needed and get my items shipped off. Couldn't be more grateful for the service I received! read more

I went yesterday to buy moving boxes. They have many different sized boxes. Customer service was great. The boxes are great quality, although they are pricey. read more

This place is GREAT. Been coming here for years now. Always clean and well-organized, fantastic selection of packing and shipping supplies at the best prices, the staff is always helpful and friendly, they accept FedEx and UPS drop offs and they ship. They are super patient, nice, and they accept wholesale accounts. Yay Box City! read more

The employees here are so nice and helpful. I walked in with a shoebox, and they got me a box to ship it in, taped it up for me, and printed my label out for me and I didn't even need to drop it off at USPS. One-stop shop! All of that for under three dollars. I emailed them my label and they printed it out for me too. Thank you Box City! read more

Box City - USPS shipment - Packing Supplies Near Me - Santa Clarita, California

I've been coming to this Box City for a few years now and the employees are more careless each time. I went in to buy 1 box and some poly mailers - I got charged for 4 boxes, the poly mailers, and a tape charge?? The employee helping me offered to tape my box up to ship, but they didn't mention that they charge $2 to tape the box. I was in a rush to leave so I didn't realize these extra charges until I got home. This is not the first time this happens. Crazy. read more

Box City - Packing Supplies Near Me - Santa Clarita, California

I've been shopping here for years and the employees are so nice and always helpful with any questions I've had. It's always been a great place to grab small quantity packaging for my small business, but recently they've changed their sales practices to only sell in bulk. It's so disheartening to not be able to get what I need anymore. Especially if I'm unsure of the size I need, I could buy one each of multiple sizes to bring home and test out. I've held off on ordering my supplies online because their stock and quality are top tier, and were flexible with quantities. However, if I'm gonna be forced into bulk, I'm sure I can find better prices from online retailers. If you switch back to your a la cart purchasing, let me know! read more

Great experience. The guy who works there very attentive and helpful.. all sorts of box sizes and reasonable prices...

I give Box City a lot of business. I frequent the location on Topanga more but go to the Valencia location a bit as well. Usually the service in the Valencia location is good. But, in the past 6-months it's gone down hill. I visited the Valencia location a few months back and ordered well over 150 boxes. I told the team member there my order. He did not want to grab the boxes for me. He wanted me to haul 150 boxes to the counter. Wow. Unprofessional! I went in today and same poor service. Even the manager there today displayed poor client service. I was astonished how you can give such poor service in today's competitive business market. Do these guys know of that big on-line company that sells boxes and shipping supplies cheaper than them? I will not be giving this store my business anymore. I will go to the Topanga store and buy from other retailers from now on. read more

Box City - Box City Valencia - Packing Supplies Near Me - Santa Clarita, California

Looking for odd size boxes for packing or shipping, this place has them. Good price when buying bulk! I have been here for a year. Most of the time, I came here for boxes, tapes & packing paper. I already had things in mind before coming here, so it was easy for me to grab stuff and go. If I couldn't find some thing I want, I would ask and got help from the employees. Nicely asking for help, for sure they couldn't deny helping you! I came here with my hubby most of the time, he carried all heavy stuff for me. But some times, I came by myself and bought a lot of boxes and paper , employees helped me carrying to my car. Employees here were ok.. they would help you if you ask for. They just do their exactly duty they been assigned for.. no extra .. They were not smiling that much...who know ..may be they were all shy or not that happy... I saw many people reviewed about shipping with this place. I have never shipped with this place, so I can't say anything about their shipping service yet. I will update my review if I get to use their shipping service. Plenty of parking space, take credit card (& Amex) read more

today, box city delivered me life changing customer service on my search for a precisely sized envelope

Box City is my place for boxes. They have a great selection and the staff are helpful. You can browse the clearly marked aisles for the exact size you are looking for. Way more sizes than any moving or moving truck store. The prices are good and if buy more like in a bundle you save more. If you need help the guys are there to help. Oh and plenty of bubble wrap and styrofoam peanuts. They even have small jewelry boxes and fancy ring boxes. PRO TIP - use your AAA card for a discount. read more

Box City - Packing Supplies Near Me - Santa Clarita, California

I had a very unfortunate situation, where I had to ship a entire couch back to Amazon, and I could not find the box to fit everything. I found box city, and the customer service. there was amazing! I don't know what I would've done if I didn't find them, they made everything so easy for me to ship back! I highly recommend them for any of your shipping needs. Amazing customer service. Thanks Box City! You guys are the best!!!! read more

Every single I come to this Box City, it is always a great experience. Jose is always, friendly, helpful and professional. I never have to struggle to figure out what I need, he is always patient, even when I don't know what I want or need. read more

Levon and Andrea were awesome, great customer service!! Best packagers in town!! I would recommend them to anybody looking to get things boxed!! read more

Just a box store maybe - but when you need to pack and ship (anything!) you need them and these guys are there for you. Helpful, friendly staff who find exactly what you need and even Cary it out for you! Prices and service both good. Important to note that is the opposite side of the street to where the Yelp directions bring you. Thanks guys..... read more

Usually have whatever odd sized boxes or packing materials I'm looking for. They're my go to for shipping supplies!

I've gone to this place 30+ times and I've always had a good experience! Everyone wants to help, shelves are stocked, prices are good and store is clean! I'll go here as long as I live in the area! read more

Very good selection of boxes and accessories for moving. Salesman very helpful. Was told I could return unused boxes. Unfortunately my mom never moved. She passed away before we could move her. We were a little busy with funeral arrangements and family. Tried to return unused boxes today and found out the boxes need the original receipt and within 30 days. Just a FYI for anyone else with unused boxes. read more

I'm severely disappointed in the end result that my family got. First of all, the shop asks for a lot of personal information that I don't think is necessary at all. Between a copy of your ID and a copy of your credit card, that seems too sketchy. No one just flat out trusts anyone with that kind of information unless they're store regulars or there's no other choice. You really should avoid ever doing that if you can. The manager was not willing to give us an alternative. Second of all, I pre-packed everything before they took it into the back. Everything was neat, tidy, and organized. I spent a few hours at least making sure everything would be perfectly fine by the time it got across the country. They told us that sending it in fewer boxes would cost less and they would pack it for us with no problems. Unfortunately, my family opened the boxes on the other end and clothes were stuffed into the boxes as padding for very fragile items. We now have to spend more money on clothes being washed or dry-cleaned because they did not take proper care of them. One of my sister's fragile items (a bonsai tree that lights up) is now broken because they did not pack it correctly. Getting boxes here is no problem, but I would not ship from here unless you've packed everything yourself and you're willing to spend the money to ship every box individually. Otherwise, you're asking for trouble. read more

Box City - Broken fragile item. - Packing Supplies Near Me - Santa Clarita, California

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This is the best place to purchase boxes for shipping and wrapping. They have every size imaginable at reasonable prices.

Boxes and packing materials of all sizes Discount on quantity of boxes Boxes are not cheap but when you need a size that is available at the Lowe's and Home Depot you need a specialty store read more

Normally I would give them 3 stars because this store does come in handy and the staff is helpful if you ask for help. I typically know what I want - I had to delete a star because I'm still trying to figure out WHY they have a tip jar on the counter.....Are you kidding me? TACKY.! read more

This place has boxes and supplies at a cheaper cost than other places. It was simple to go in and get out quickly. Well organized store.

Always a pleasure to come in to get our shipping supplies the staff is helpful and super friendly. They are always stocked have never walked in and been disappointed. They have many packing and shipping supplies, almost every size box possible. The best part is that they are next to The new usps. To the owner: you have outstanding employees and are a very valuable asset to your company. read more

There are a lot of places where a person can buy boxes. But a place where people are motivated to help with various sized boxes, resizing and packing/sealing/weighing boxes? Jose, Juan, and Simon have all been a great help the many times I have started to frequent their Box City Store as of late. You don't know how helpful people are until you have something to compare them with. Now, after visiting other places that sell boxes and packing equipment, they are a true Blessing. When I walk through the door I'm greeted profesionally and they are eager to help me with everything I need. They even give me expert suggestions related to the items I'm packing and sending. They are a true tribute to Box City and I'm honored to be a frequent visitor to their store. read more

Box City has most everything I needed to pack up my house and move to Texas. Very helpful and supportive, ask any question about packing and they can likely provide a suggestion. read more

I would give 0 star if possible. Fraud people. Horrible place. Bad customer service. Too expensive.

This is an amazing little find. My son was moving. I came in for boxes, unsure of what I needed and the staff couldn't have been friendlier . They reminded me I could return all unused boxes w receipt. I got All my supplies there as well. And to top it off, with out asking they helped me to my car!! Fantastic service. Went there 3 times . All perfection. read more

What boxing container merchant and UPS shipper charges $17 to pack a small wireless router into a box and then has the gall to charge you $12 UPS shipping to Riverside? Box City Santa Clarita, that's who. Now let me step back: I've been using Box City Valencia for at least 7 years to ship items I sell on eBay. The staff has always been courteous, quick, helpful, and I've never had an item damaged once the buyer received it. Just months ago, it only cost about $5-7 to have an item packed in a new box with standard protective shipping material. So what's changed? They're still friendly etc, they just want your wallet. All of it. $17 to box up a device that's about the size of a large paperback book? Are you kidding me? When the clerk told me the price, the look of shock on my face must have made an impression on him because he immediately dropped the boxing price to $12. But that only made the pricing feel all the more arbitrary and unreasonable, so I walked out. I'm afraid I'm going to have to find a new box vendor and shipper. This place has become a total rip-off. They have a sign that says "Under New Management" so perhaps that explains the change. Anyway, avoid if you can. read more

Don't bother coming here!! Horrible customer service. Came in for a box, kid worker said he would help me out in a min. Another non- ethnic customer waltzes in and gets prompt service. Unbelievable!! What a disappointment. I am forced to give this 1 star in order to post, otherwise it would have been a zero! read more

This place has every box size you could image! There is also packing tape, bubble wrap, cardboard that folds into a cubby and packing peanuts. There is even a box you could get to transport wine bottles or glasses. If you're preparing for a move, make it easier with being organized with the right box! read more

I found what I needed for shipping products at good prices. Thank you for your great customer service too!!! Thank you

I have been coming here for many years, way back when they were at the old location too.These guys are always super helpful with any shipping issue I have. They have everything you need or they can do it for you. read more

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I went in 2 minutes after closing and the employee was helping someone out and I told him I just needed one box and he knows it always takes less then a couple minutes because I always come in for things like this. As I am writing this review it is 4:13, 13 minutes after closing and the customer I saw in there first is still inside. The taller guy is the best, he always helps me find exactly what I need and never disappoints to help me find exactly what I'm looking for! read more

They have so many useful things for shipping and packaging. The employees are helpful too. From now on I'd check here before buying poly bags and bubble mailers from Walmart and eBay. The item prices are great for a brick and mortar store. read more