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    Box City

    4.1 (55 reviews)
    Open 9:00 am - 6:00 pm

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    Reviews With Photos

    USPS shipment
    Kristi G.

    The employees here are so nice and helpful. I walked in with a shoebox, and they got me a box to ship it in, taped it up for me, and printed my label out for me and I didn't even need to drop it off at USPS. One-stop shop! All of that for under three dollars. I emailed them my label and they printed it out for me too. Thank you Box City!

    I've been coming to this Box City for a few years now and the employees are more careless each time. I went in to buy 1 box and some poly mailers - I got charged for 4 boxes, the poly mailers, and a tape charge?? The employee helping me offered to tape my box up to ship, but they didn't mention that they charge $2 to tape the box. I was in a rush to leave so I didn't realize these extra charges until I got home. This is not the first time this happens. Crazy.

    Box City Valencia
    Jerry S.

    I give Box City a lot of business. I frequent the location on Topanga more but go to the Valencia location a bit as well. Usually the service in the Valencia location is good. But, in the past 6-months it's gone down hill. I visited the Valencia location a few months back and ordered well over 150 boxes. I told the team member there my order. He did not want to grab the boxes for me. He wanted me to haul 150 boxes to the counter. Wow. Unprofessional! I went in today and same poor service. Even the manager there today displayed poor client service. I was astonished how you can give such poor service in today's competitive business market. Do these guys know of that big on-line company that sells boxes and shipping supplies cheaper than them? I will not be giving this store my business anymore. I will go to the Topanga store and buy from other retailers from now on.

    John E.

    Box City is my place for boxes. They have a great selection and the staff are helpful. You can browse the clearly marked aisles for the exact size you are looking for. Way more sizes than any moving or moving truck store. The prices are good and if buy more like in a bundle you save more. If you need help the guys are there to help. Oh and plenty of bubble wrap and styrofoam peanuts. They even have small jewelry boxes and fancy ring boxes. PRO TIP - use your AAA card for a discount.

    Broken fragile item.

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    7 months ago

    Business owner information

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    Box C.

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    2 months ago

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    Photo of Lexi S.
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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Great experience. The guy who works there very attentive and helpful.. all sorts of box sizes and reasonable prices...

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    2 years ago

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    Box C.

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    1 year ago

    today, box city delivered me life changing customer service on my search for a precisely sized envelope

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    7 years ago

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    4 years ago

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    3 years ago

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    Box C.

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    2 years ago

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    11 years ago

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    2 years ago

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    8 years ago

    Helpful 5
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    4 years ago

    Usually have whatever odd sized boxes or packing materials I'm looking for. They're my go to for shipping supplies!

    Business owner information

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    Box C.

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    5 years ago

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    5 years ago

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    3 years ago

    This is the best place to purchase boxes for shipping and wrapping. They have every size imaginable at reasonable prices.

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    Box C.

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    9 years ago

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    8 years ago

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    8 years ago

    This place has boxes and supplies at a cheaper cost than other places. It was simple to go in and get out quickly. Well organized store.

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    15 years ago

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    8 years ago

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    7 years ago

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    4 years ago

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    5 years ago

    I would give 0 star if possible. Fraud people. Horrible place. Bad customer service. Too expensive.

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    9 years ago

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    5 years ago

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    17 years ago

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    6 years ago

    I found what I needed for shipping products at good prices. Thank you for your great customer service too!!! Thank you

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    10 years ago

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    10 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    8 years ago

    I recommend this place if you need a close to perfect fit for shipping an item. Great customer service.

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    Page 1 of 2

    Ask the Community - Box City

    Review Highlights - Box City

    They have many packing and shipping supplies, almost every size box possible.

    Mentioned in 3 reviews

    Read more highlights

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    I can't say enough good things about Grant and his crew. My…read moremove was a two household into one move. There was so much stuff and they got us in. Friendly, professional and just amazing. I was on a severe time crunch and they really saved my family. When I first reached out for bids, through Yelp, I received 15 canned/automated responses and Grant's personal message. That personal message and further communication was important and why I initially chose them. Best of wishes to the entire Moving SCV Team!

    I do not know where to begin with this review. If I could sum it up in 2 words, it would be -…read moreunprofessional and unethical. I made a reservation for a move from Torrance to SCV with Grant but never received a confirmation- 1st red flag!! Grant and another guy showed up on moving day in a U haul, 1 roll of tape and a few raggedy blankets - 2nd red flag!! They took 6.5 hours to load a 2 bedroom and needed constant supervision. One of them also took a 20 min restroom break in the middle of the move in addition to the normal allocated break. Upon reaching SCV, we found our glass dining table top damaged along with a couple of other items. Grant came over a couple of days later and took measurements to replace the glass table top. Since that day (6 weeks since the move) it's been a game of evade and lies. He says he has the table top on order but no idea of when it is due. Now he won't return calls or messages. Extremely unprofessional and unethical. I have to resort to calling him from unknown numbers to get him to answer his phone. I have reported them to the BBB. The good reviews on here are people who just got lucky dealing with this joke of a company!! Please do yourself a favor and pick an honest, reliable and professional company other than these clowns!

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    We recently used Sinatra Movers for a short move within Santa Monica (about 3 blocks). The move…read moreconsisted of about 1.5 bedrooms' worth of furniture and boxes. The 3-man crew worked hard, was professional, and completed the move in about 4.5 hours. I would have given the experience 5 stars, but we did run into a misunderstanding at the end that resulted in additional charges we were not expecting. That said, after following up with the company, they reviewed the situation and resolved it to our satisfaction. To help avoid any surprises, in addition to using a "Yelp Guaranteed" mover like Sinatra, I'd recommend confirming a couple of things ahead of time: 1. What materials (especially shrink wrap and tape) are included versus charged separately--and what those costs are. It's also worth asking for an estimate of how much may be used, as those charges can add up quickly. Our move, for example, used six rolls of shrink wrap. Tip: If you want to manage costs, you might consider sourcing your own materials in advance as it can save you quite a bit. 2. Whether any of your items may be considered heavy or bulky and subject to additional charges. That all being said, we appreciated the Sinatra team's hard work and their willingness to work with us to reach a resolution. We would definitely consider using them again.

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    Box City - packingsupplies - Updated May 2026

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