I've been living in A Designation manage property for 6 years now and recently had a few things…read morebreak down and each time they have fixed or replaced them immediately. This team don't mess around, they just get things done without delay.

One of the best management companies I've ever come across. You typically hear about horror stories…read moreabout the lack of care from a management company when you're a tenant but not here. From Ben, Neena, Olivia and the rest of the team each person I've dealt with listen to the requests made and immediately act upon it to ensure tenants are comfortable and secure within their living quarters. I've had experiences with other management companies that won't care to follow up with requests or issues but rather blame individuals or make them live with the inconvenience and just collect their monthly rent. Great to work but even better people!!

Professional representatives Knowledgeable employees…read moreVery easy process Good communication

Amazing and professional experience with their services. They managed to fill a vacancy at my condo…read morein one week.

A & J Property management provides a wonderful service. My tenants liked them as well. Very honest…read moreefficient and always easy to reach. Everything is documented and very above board. They even helped me work out with an issue with my lease. Highly recommend. Thank you Andy!

Called asking about properties in the area. Man I spoke to was very rude and dismissive - told me…read moreto check Zillow. Don't waste your time.

I am updating my review after receiving a public response from Beven & Brock that does not…read moreaccurately reflect my experience or their documented role in managing the Toluca Lake on Rose HOA. Beven & Brock claims they "have no business relationship" with individual owners and that they "did not hire F&M Plumbing." However, the written instructions that homeowners receive tell a very different story. On January 30, 2025, Beven & Brock sent an association-wide notice (attached) stating: "This is a reminder that all maintenance requests/issues must go through me, NOT the board." -- Beven & Brock Association Consultant for Toluca Lake on Rose HOA This email makes it clear that Beven & Brock is the sole point of contact for all repairs, maintenance, and vendor coordination, and that homeowners are prohibited from contacting their own board of directors directly. This directly contradicts the company's public claim that they "do not work with owners." My concerns stem from several serious incidents: 1. Delayed Response to Property Damage On June 25, 2025, the community pool overflowed and flooded my living room. Despite reporting it immediately, Beven & Brock delayed scheduling inspection and mitigation for weeks. During that time, I was forced to hire a licensed emergency mitigation company to prevent mold due to my daughter's and my asthma. 2. Multiple Plumbing Failures F&M Plumbing, the vendor Beven & Brock repeatedly directed the HOA to use, caused or contributed to multiple leaks in my unit (documented on 7/20, 7/22, 7/29, 9/19, and 10/12/25). These leaks caused additional property damage and a $175 improper bill. 3. Conflicting and Inconsistent Information Throughout these incidents, Beven & Brock communicated inconsistent directions, delayed repairs, and provided unclear or contradictory explanations. Their public response here states they "did not hire" any vendor, yet their internal emails identify F&M as the HOA's approved plumbing vendor and instruct homeowners to work only through them. 4. Lack of Transparency and Accountability When I tried to resolve issues, I was repeatedly told that only Beven & Brock could communicate with vendors or the board, and that owners must go through them for every maintenance-related matter. Yet publicly they state the opposite. These problems are fully documented in emails, invoices, photos, and correspondence with the HOA and vendors. My intention in posting this review is not to attack the company, but to provide clarity to other homeowners and boards. My experience with Beven & Brock shows significant challenges in timely response, communication accuracy, and consistent handling of maintenance issues. I hope this review prompts improvements in transparency, accountability, and respectful communication with homeowners. I stand by the accuracy of the information provided above.

This review is not about property management -- it is about Jack, our on-site manager, and Angela…read more When my kid accidentally locked the bathroom door late at night, Jack was actually out for the evening but still drove back to help us. He and Angela resolved the problem by 11:20 PM. We were so grateful. But the story doesn't end there. Two days later, Angela visited our home and brought gifts for our kids -- coloring books, reading books, and small toys. Our kids were so happy. Jack and Angela went far beyond what anyone could expect. Their kindness and warmth made our family feel truly welcomed in our new home. We will not forget this.

Avoid this place at all costs. When the renter doesn't pay Scott will not let you know and then let…read morethe rent lapse for several months. I'm starting to wonder how many of the reviews are fake here.

Every time I need service and when I call there always very helpful we love there place we're…read morerenting there a awesome team

We just had the blinds replaced in our Santa Monica rental, and the customer service overall was…read morefantastic. While there were a few minor delays along the way, Daniel Glaser from Glaser Property Management was ultimately very helpful in getting everything taken care of. He is always quick to respond whenever we have an issue at our place, which we really appreciate. His handyman, Dave, helped coordinate the next steps with Fred Mokhtari at Blinds R Us, who measured our windows. Fred went above and beyond, even coming out a second time just to re-verify two windows we were unsure about. Today, Francisco from Blinds R Us installed the blinds. He is a true professional--meticulous, experienced, and focused on perfection. He took extra care adjusting every piece until it was flawless. A great team effort, wonderful communication, and a fantastic final product. Thank you to everyone involved!

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I've had a great experience with this property management team. They have been responsive and…read moreattentive to our needs as tenants. They quickly responded to our request to view a property, and were easy to work with throughout the lease-signing and move-in process.

I spent 2025 remediating my house in Altadena after the fires and decided to rent it. Proactive has…read morebeen great at walking me through all of the various processes and also helping me prepare my house for rental. They have experience not just with residential rentals, but also understand the nuances and challenges of post-fire Pasadena and Altadena.

I've worked with Allstate HOA Management since 2020, and after dealing with other management…read morecompanies, the difference is night and day. They are extremely responsive--emails are often answered within minutes, with clear, detailed communication and zero loose ends. If something needs to get done, it gets handled quickly and correctly. Early in our relationship, we had a major leak that led to mold remediation. Our insurance company initially denied the claim, but Allstate HOA Management pushed back hard, handled the process strategically, and got it fully approved--saving our HOA more than $18,000. They also identified and renegotiated a vendor contract we didn't even realize could be improved, cutting $1,700 per year in unnecessary expenses. That level of proactive cost control is rare. On top of that, they've modernized everything--online payments, instant access to financials, clean reporting, and consistent support across their entire team. Whether it's emergencies, vendor management, budgeting, or complex HOA issues, they handle it efficiently and professionally. Bottom line: if you want a management company that actually protects your HOA's finances, communicates clearly, and executes at a high level, Allstate HOA Management delivers.

I want to highlight the level of care and attention our community has received since switching to…read moreAllstate HOA Management. The difference has been noticeable, and a lot of that comes down to the quality of their team. Samantha in accounting has been incredibly helpful and responsive, and David Bar, the owner, is clearly hands-on and takes pride in running a professional operation. You can tell they genuinely care about the communities they manage. Things are more organized, communication is better, and issues actually get resolved in a timely way. It's made a real impact on how smoothly everything runs day to day. If Allstate HOA Management continues building their team like this, their reputation will only keep getting stronger. Based on our experience, the switch has been a very positive one.

I am extremely pleased with the services this company provides both on-site and in office. Our…read moreon-site manager Dominique is excellent, well knowledgeable, understanding and easy to work with; she is always willing to go above and beyond dealing with all of our issues or concerns in a timely respectful manner. Kevin is superb! He is responsive and always makes sure to follow up. All of our questions, property concerns and even neighborhood challenges he faces head on and contacts us continually to ensure the problem is resolved. I can't say enough great things about Kevin and the entire company! Thank you, our experience living here has far exceeded our expectations. We have lived under several management groups and this one by far has been one of the best experiences. Thank you!

I rented for about two years, my point of contact was Siurabe. She was kind and responsive and…read morealways happy to assist. I had no renter history prior and she took a chance with me and I am grateful. The handyman was also very helpful and responded quickly to service needs. Overall I had a great experience leasing.

I am elated that GPM no longer manages my complex. They were rude over the phone, would close…read moremaintenance requests without addressing them, sent out unfriendly and messy vendors and overall were not pleasant to interact with. Some of the vendors they hired drank while working leaving their empty bottles in my trash can which is unprofessional and rude. I would not rent a unit from GPM in the future and most of these reviews (if you actually read them) are fake.

This is a property management company in name only. They never visit the property to inspect its…read morecondition and too often, notices for the tenants are sent to the wrong tenant or contain inaccurate information. Recently the city inspected the units determining amongst items requiring repairs is the tenant parking lot which has extensive repairs due to damage caused by tree roots. We received a notice from GPM referencing the dates when work will be performed. The notice stated work will begin on 2/24/2026 and afterwards take 6 days to dry before we could park on the property again. On 2/24/2026, we received texts from Seda, a representative at GPM, advising us that work was being postponed for a few days due to recent rains. Under county law, GPM is required to issue an updated notice, not a text. About 30 minutes later, at about 8 pm, I went outside and saw two men standing at the driveway entrance and one was holding a flashlight. I walked over to where they stood and asked if I could help them. One said they were going to inspect the property where work was to be performed. He added the work would be started ths following day. I advised him that I had just read a text stating the work was being postponed for a few days. I asked if GPM had been contacted. He said he did not know because he was speaking to the owner on his cell phone at that moment. I then heard the owner who did not realize she was in loudspeaker, tell him that she wanted the work to begin the following day, I told the owner I could hear her and suggested she advise GPM so they can advise the other tenants. The owner stated the work would be completed in a day and take 6 days for the cement to dry. The following day another tenant advised me she was in communication with Seda at GPM because the workers had opened the driveway and left chunks of cement scattered on the grpund which posed a hazard for her 86 year old mother. Seda had replied with an email stating that the company contracted by the owner are not contracted by GPM. In the past, Seda has said that the owner doesn't like spending money and contracts her own, less expensive vendors. Irrelevant of who contracts the work, GPM is required by law to issue notices referencing accurate information to all tenants. I composed a letter and emailed it to GPM asking for an updated notice with correct information. I also spoke to a worker who said the work requires days to complete and afterwards, 4 not 6 days to dry. Today I received the reply from Edwin Savadian which I posted below. The disparity in communication between GPM and the owner doesn't absolve GPM from its responsibilities stipulated under both local city and state laws. It's also interesting that at the end of the reviews on this page is a statement by Yelp that states there are an additional 35 reviews that though still appearing, were removed for violation of Yelp policy. If you read those reviews, almost all praise GPM and one praises Edwin Savadian. The reason these were removed is likely, because Yelp confirmed they were posted from the same IP address. Poor optics for any legitimate business.