My new favorite tailor. I'll never go to Anna's on NW Hwy again. She's gotten way too expensive and slow. I took 6 pairs of shorts in for waist and seat. All came out fast, great and the price was super reasonable at about $75 bucks. Anna's would've been double that and taken twice as long. read more

I have come here for many years. I have several pairs of jeans that they hemmed a decade ago, that I still wear. Generally, speaking in the past, the work, they did was accurate and held together. But recently, the hems have not held up, they fall out in a matter of weeks. This time, it was simple girls uniform skirts, that are $25 apiece to hem. We had two of our daughter's skirts hemmed. They get washed once a week, and neither made it through a month. The Tailor was not happy with fixing them and mentioned that the blame might be my washing machine. I assumed they would apologize and just fix it right away. I did not expect to have to beg for them to fix it while they wanted to be paid. They made it clear that they would not fix it again without getting paid again. I am very surprised that their answer to poor workmanship was to blame the washing machine and ask me to pay again. In the end, they took the skirt into the back room for two minutes and brought it back out and gave it back to me. It is fixed, with jagged seams and loose threads hanging out. At least for a week or two. I will be looking for another Tailor. read more

Have loved this place for 25 years. Affordable and fabulous work. It's so nice when the service provider knows what they are doing! Daisy comes from a couture background. Quality workmanship counts! They've helped me with home goods as well as clothing. Love! read more

Horrible service. I took a dress and 4 pairs of pants there to be hemmed. My dress was done completely wrong and 2 of the 4 pairs of pants had to be redone after 1 wash. When I took them back I was charged for the fix - and I was not told I would be charged until I picked them up. I will not be returning and I do not recommend. read more

A no nonsense tailor that has pretty affordable prices. I usually come here to get my jeans tailored because as a curvy girl, it's hard to find good jeans that fit correctly straight off the rack. The service is great and they offer a 1 hour jean service for an upcharge of $30. Otherwise I believe their turnaround time is within 1 week. The 1 hour jean service has been a life saver for me and I highly recommend Unique Tailor, especially for adjustments to a hem or waistline. read more

I have used unique tailor for years now and they have always been great. They can also complete rush requests if needed but as expected you will need to pay for this request if it is needed. They might be more expensive but their work is incredible. read more

Unique Tailor - Tailored dress - Sewing & Alterations Near Me - Dallas, Texas

Great quality and value. Got done way faster than I and they anticipated. Highly recommend!

They usually finish the garments ahead of time. Very pleased so far and I will keep with them

Did this place change ownership or something? Full disclosure - I used to LOVE Unique Tailor but I've heard from a lot of people it's gone way downhill. As a petite person, they used to be my go-to for a quick jeans hem within a week. My mom and I have gone to them for almost a decade. One star for that. We (my mom and I) went by Unique today because she got a text that her clothes were ready- yay! I waited in the car while she went inside. My mom walked out in tears. What?! Here's what happened: When she got inside, her clothes actually weren't ready. They told her to come back in a couple hours and it would be ready. Sure! She said. Okay, they said, we're going to charge you a rush fee. What?! Then she (whoever was helping her) proceeded to yell at my mom because she didn't want to pay the rush fee. My mom came out in tears and the customers waiting in line were saying how messed up they thought it was. This is where it gets weird - she called her to yell at her some more and accused her of lying about having to drive in traffic to pick up her alterations? Again...so weird. Anyways, I'd avoid this place like the plague tbh. read more

Unique Tailor does quality work and I have been a customer for many years. When I came in today to pick up some tailoring, the person at the front counter (not one of the owners) was sneezing and sniffling and had a tissue in her hand. That did not make for a pleasant customer service experience, especially with Covid on the rise again this summer. If she is sick, she could stay home, work in a role that is not public-facing, or, at the very least, wear a mask. read more

This place used to be great, but has gone downhill fast. They used to be reasonably priced, but not anymore and the customer service is horrendous. The lady to took my payment couldn't have been any ruder! read more

Unique Tailor is the best, full stop. Their team works miracles! With their care, I love how I fit into my clothes.

Unique Tailor does great work at a reasonable price. Can't recommend them highly enough.

I had a dress tailored for a wedding. I can't express it enough that it has been my favorite dress on me. It fitted like a glove and exactly how I imagined it. Amazing tailoring and craftsmanship! It was a very fair price for only 1 week! read more

I've been going to unique tailor for several years, and the past couple of times it seems like they can never get it right the first time so they have to alter it again which isn't a big deal. This last time I had several pants and shorts altered and when I tried them on the pants need to be altered some more. I had already payed 75 dollars and when I told him that the pants were wrong he wanted to charge me an extra 20 dollar because he said I wasn't charged correctly the first time. I told him I would not pay for their mistake and he started to yell at me. I told him to not raise his voice at me but he would not stop yelling, it was very embarrassing and just terrible customer service I will no longer be taking clothes here nor would I recommend this tailor to anyone! read more

Worst service I have ever experienced. The old lady wouldn't even let me try my suit on without making me agree to a rush fee when I needed 2 weeks out. DO NOT waste your time at this place. read more

This place is great! they are always so nice, and always do a great job, they know what they are doing, always on time. And also the price is fair. I 100% recommend them. read more

Horrible customer experience! I received a text stating that my white leather pants had a stain, which clearly happened after I had left my pants with them. I dropped off 13 pairs of pants in total and when I came in 2 days after the original pick up date to discuss the stain and pick up my pants, the did not alter any of my other 6 leather pants nor did they offer any solution for my stained pants other than "talk to the manufacturer." The woman working there was beyond rude and spoke over me every time I asked for a resolution on my stained pants. NEVER GOING BACK!!! read more

Unique Tailor - Bleeding on white leather pants - Sewing & Alterations Near Me - Dallas, Texas

ZERO STARS IF I COULD. I would definitely not recommend this place. The staff is very unprofessional, will scream at you in front of other clients. They simply do not care. I brought in a brand new blazer and vest to them and paid an extra rush fee. I had to call them to check up on my items. When I called they were like "oh yeah your things are ready you can come pick them up." When I get home I notice that they had damaged the blazer so I messaged them about it since by that time they were closed. I waited for a response and nothing so I drove there again the following day. When i arrive the man up front starts telling me it a manufacturer defect which is not true because that damage was not on there when I purchased it or dropped it off to them. He starts yelling at me that I'm just there to cause trouble. Eventually all 3 of the staff start screaming at me to get out. I paid over $100 and I feel like I shouldn't be getting my clothes back damaged, especially not screamed at. If you're looking for quality work and a professional environment this is NOT THE PLACE. read more

I was certain this business changed ownership. - The staff in front was not kind or customer service oriented. I will not return.

The rudest, most unprofessional place I've ever encountered. They completely ruined an item I took in for alterations, and when I brought it back to ask that they repair it and make it right, she argued with me, saying it was not their fault because they didn't measure it on me, but the day I dropped it off, they did not offer to get the measurements of the item on my body. Therefore, they said it was not their fault and that it was mine. I could not believe the awful Service and the rudeness of the employee (or maybe the owner for all I know.....she is a Hispanic woman). I would not recommend this place to anyone!! There are many great tailors I have been to in the past in many different cities I have lived in, and this was absolutely my worst one I've ever been to! Stay clear of this place, bad business practices and terrible work! read more

Unique Tailor's workmanship and services are the worst ever. My daughter took 4 dresses to Unique to get them hemmed. When she got them back, they messed up on 2 of the dresses. In the first dress, the right side was shorter than the left side. The second dress the back was shorter than the front. When she brought them back to Unique Tailor they would not own up to their mistakes instead blamed my daughter for the errors and body-shamed her. Maybe they have plenty of customers and they don't need any new ones. Maybe there is no such thing as customer service. Either way, they should not treat people like dirt. Most importantly they should not body shame anyone no matter what. read more

I've had two bad experiences at this tailor. (The first one I thought was a fluke but then it happened again a second time, so I thought I'd share.) The first time, I brought a dress in to be taken in because the bodice was a bit too big. Following the alteration, I noticed that the bust darts were not evenly placed (by approximately an inch) and the extra lining where the dress was taken had not been removed in (so it bulged underneath). Here's the good news, they fixed it and the dress was fine. But....I had to return to Unique Tailor 2 additional times to get it right. It looked great when they were done, so I thought, ok, maybe it won't happen again. Friends, it happened again with another dress. First, the lining was hanging down beneath the seam, then I noticed that the hemline itself wasn't even. It took two additional visits to fix the problem, but they got it done. The dress is fine now, but I plan to find a new tailor. This place is TOTALLY fine for simple fixes like a single hem without a lining. But I wouldn't trust them to take anything in or do any work on higher-end garments (luckily what I was having fixed this time was a Poshmark cheapie). They also are not super nice in there. In the past, at least they were nice. I try to be really friendly and courteous to customer service folk. (Even when they screw up.) I know it's a hard job, but there is one lady in there who is straight-up mean, y'all. read more

Sometimes the ladies can be slightly rude, but I understand they're incredibly busy and their attitudes remind me of all the seamstresses I used when I lived in NY so actually makes me slightly nostalgic. Great hours and almost anything can be rushed. They tailor jeans, formal dresses, suits - you name it. They have a $10 credit card minimum and DO NOT forget your pink ticket when you come back to pick up your order. read more

Terrible customer service and they waited until getting my measurements to tell me that it costs $5. The attending lady only got 4 measurements but was mad at me for suggesting that the price was too much. They have clearly been impacted by receiving a high rating from D magazine and customer service has suffered. They operate like you should be happy that you're even their customer. read more

These people ruined my dress and refuse to fix it unless I paid extra. Why would I have to pay more for them to fix what they did wrong!? The chicana woman in the front was rude and was shouting at me that it was "more money" "more money"! Yeah, I will never be back!! That woman looked like she wanted to fight! read more

So much for thinking I found a great tailor. 1st round of repairs went great...so we decided to take more pieces in. My husband took 2 pr of dress slacks in to be hemmed and to take the crotch in. They lost the pins and measurements and asked him to come back a week later and remeasure. Then called days later to make sure the measurements were correct. We paid upfront as requested, then when the pants were finally ready they said it was double. That they only charged us initially for 1pr pants but our receipt at quote shows 2 and the price was definitely average for 2, not 1. If the work was more than anticipated they should've called and let us know and asked if we wanted to proceed with corrected price. So now you have to pay ro get your clothes. Now my husband has paid double the cost of the actual pants. The manager ended up taking 50% off the additional charge for their mistake but we still left with distrust and they lost 2 customers. There are PLENTY of tailors in the area. ...so we'll ease on down...ease on down..the roooaad!! read more

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Brought my bridesmaid dress in to get hemmed and was told it would take a week but it was actually done the next day! The alteration was great and a good price. Lots of people coming and going so that shows people trust their work here! read more

I continue to use them for convenience but need to watch them closely for anything other than a hem. Don't look for smiles or courtesy here. Very abrupt. read more

Great, fast service. Dropped off suits on Monday and they were remarkably tailored by Friday. Cost was cheaper than other places we were quoted. read more

I've been going to Unique for over 15 years. Sadly, I think I will have to take my business elsewhere. I was quoted a three week turnaround time unless I wanted to pay more for rush. I declined. I took in two casual cotton dresses (no crazy buttons, stitching, etc) for two inch hemming and one pair of pants for hemming as well. Should have been $40 TOPS. For three items, the total was $81 plus tax. I couldn't believe the cost. Between the long turnaround time and the outrageous price, I need to find another shop. read more

Great job, great price. Hemmed my jeans for $6. I'll be back with more items for them. Very nice owners.

Been coming here since 2007 or so and Unique Tailor in my opinion is one of the best tailors in Dallas. They do great work and and reasonable prices. They have altered suit, jeans, pants, shirts and a coat for me this last week. The work is fast, turnaround times are quick and everyone I met has been friendly. If you have a pair of jeans they will even turn them around in an hour. An HOUR. I waited for my table for brunch this last week for longer than that. Lol. But seriously, if you need a great tailor give them a try. I have not been disappointed yet in the quality of their work on any item. Even though we moved to North Dallas I still wait till i'm down here and go to them. Keep up the great work Unique. I'll be back. Cheers, Justin read more

Apparently one of the best places to get your alternations done and it's very busy after work on weekdays. The parking is horrendous, but it's worth it for a $5 hem job per pant. They prefer cash for charges under $10. read more

I truly love this place. They're fast, customer friendly and produce great quality/ service. I've been coming for years and they never disappoint. They are small and when it's busy can get tight that's my only complaint, but overall I'm a happy camper. I will continue to be a customer for years to come . read more

This used to be by go-to tailor but they have gone downhill. They have no pricing structure, they just make up prices. I brought in a jumpsuit to get hemmed and they charged me a $10 rush fee because I specified a date I needed it by even though it was far out. Not to mention I overheard them charge the person behind me in line $20 for the same thing. No consistency! When I called to complain the manager, Peter, told me "just not to come back then" and hung up on me. Very unprofessional and rude. Will not be coming back and highly recommend people look elsewhere for alterations. This place is a waste of time and money. read more

I rarely (if ever) leave reviews, but my ongoing issue with UT warrants one. I've gone to UT for several years now, but unfortunately the quality of their work, and customer service has been on the decline. Not sure if they've gotten a new seamstress, but the work hasn't been right for awhile. Their lack of communication, and extended turn around time for ONE item (with minimal work) has also been a problem. Taking my business elsewhere. read more

This place used to be my go to for probably 15 years. I've watched the service go down as well as the quality... while the prices go up. The lady running the front- is extremely rude. I will not be back. None of my friends in the area use this place anymore for the same reason. Said to see a great place really go down hill. They clearly don't care to keep customers and just want to turn as many alterations as possible. read more

Before coming by I called asked if they could squeeze me in for the day and they were great and accommodating over the phone. Once I arrived they told me there was a rush fee which was fine and the lady continuously asked "are you sure" "it's 30 you sure" severel times. I went ahead and paid and was estimated it would be ready by 3pm. 4pm comes around so I call and I was asked for my last name, the time I came in, the number on the ticket, and they could not find it. Also, asked "did you not receive text" and I said no that's why I'm calling to see the status on my order. After a few minutes they said it's ready to go ahead and come. Came in for a zipper repair, inspected the entire outfit incase it needed any other repairs/alterations before even bringing it in. Zipper was fixed then came out with this tear can't just dismiss it when it's right next to the zipper. They were willing to fix it for an additional $5 which wasn't the issue, the issue was I did not bring it in that way or would of asked for them to fix that too. Do not recommend this place. read more

Unique Tailor - Solely came for zipper and come out with this - Sewing & Alterations Near Me - Dallas, Texas

I used to love Unique Tailor... and now it is terrible! What happened? The employees are so rude and seem annoyed to help you. I also was quoted a turnaround time of over a month, unless I wanted to pay an outrageous "rush" fee. It's sadly not the same anymore. read more