The service here was amazing! I requested something a little unordinary and had holes punched in a belt. They were available at a moments notice and performed the service within two minutes of calling. I greatly appreciated their customer service. read more

I had been seeing this tailor shop and needed to have some clothes altered. I popped in today to have them work on my clothes. There were 2 women being fitted. One was finishing up and heading into her dressing room. The other was in her dressing room about to go in from of the mirrors. During this transition, the young Asian man never acknowledged me walking in or taking a seat. The Second Lady went into her fitting room. The First Lady came out. The guy goes behind the counter. Still nothing... for the 3 minutes I sat there, no one said a word to me and there was another person in the back.... There is NO WAY I'd spend my money with people that won't even look at me or acknowledge my presence in the store. Maybe another black person should go in and see if they have the same experience. read more

came here to take in a suit and pants. my boyfriend is tall and slim and the tailor did a fantastic job taking in the suit and finished the task quickly. will come back again! read more

All my clothes that I have taken to be altered always turned out perfectly. Great service and reliable tailoring.

I went in to get a $35 Zara skirt taken in. I went in and he pinned it up for me, and then I went to pay and he said $65. I was BAMBOOZLED. I told him to take those pins out and I would be taking the skirt back with me. Went to a place down the street instead. Paid $30 and they did it in 2 days! read more

I'm sure they do good work for some people but I had a hilarious and horrible experience, that involved other customers at the store arguing with the tailor in my defense I had paid $100 to have some pants tailored around the rear, and hemmed. When I tried them on they seemed to fit fine, I was in a rush after a long day at work and the tailor said they looked perfect and I left. When I got home I tried on my new tailored pants to show my sexy Colombian girlfriend. (She's really hot) My girlfriend noticed how tight they were in the rear, when I looked in the mirror we both started to laugh, she said they looked like yoga pants in the back I called up the next day and the tailor told me to bring them in and they could fix them. When I got there the tailor told me she had never performed any alterations on the pants. I had already paid for the alterations they supposedly did and now was being told they didn't actually do the work. I considered asking for a refund but whatever, big deal. I'm not going to throw a Karen temper tantrum fit over $100 worth of work. (People video that shit and I'm not trying to go viral) After a few days the pants at the bottom started to unravel. I took them in and the tailor told me she had never seen my face, and it was impossible that they performed any work on them. She then started to ask other customers in the store if they agreed with her and they actually started to argue against her in my defense. I stayed cool and mellow the whole time, I hate "Karen attitude" and am always very intentional to be respectful and never escalate when dealing with poor customer service. After the tailor continued to argue with other customers in the shop, the tailor told me I should contact the lawyer. She pulled out her purse and out came 100 cards, after she looked through all her cards that had fallen on the floor she handed me the lawyers card and told me to take a photo of it. Originally she had told me she owned the shop but when I came in after the fact she said she wasn't the owner. She told me not to come back, at this point everyone in the store was laughing and rolling their eyes. Another customer even called out the tailor for clearly lying and changing stories the tailor then dismissed her and went to somebody else who had just walked in asking their opinion on the pants. Hopefully this saves somebody in West Village from a bad experience and humors your day a little bit read more

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Mrs.Cho is like the loving grandmother everyone wishes they had growing up. She was very kind, and walked me through the process of getting my suit to fit perfectly. Her turn around time was wonderful, she had my suit and another pair of pants I needed for a wedding this week done; two days before she told me it would be done! When I came in to pick it up, she told me to try it on and i agreed I felt like Tom cruise. Absolutely wonderful lady, Top Notch skills. She mention prior to this she worked for Neiman Marcus for 13 years and it shows, this is her 50th year doing this, so if you want the best she's the one you want. Her pricing was adequate for her skill set, and I've now found my go to tailor for all my suits and more. She has gained another loyal customer! Highly recommend! read more

Cho Tailor Shop - She is the best in dallas! - Sewing & Alterations Near Me - Dallas, Texas

I brought in a pair of hiking shorts with a broken zipper. I was told it would take about a week and prepaid for the service. Today, upon getting the repaired shorts back, I noticed two things: the new zipper was a bit misaligned and it would not lock. In other words, the zipper would simply unzip with movement. I took the shorts back to the tailor and was told that they do not carry locking zippers in this style/size. Naturally I was not pleased to say the least. After some back and forth, the implication was that the issue was mine, not theirs. I should have been more clear in my request. And, this was idiotic. If they could not replace the zipper to match, they should have informed me prior to the work. At this point, I demanded my money back. This was done but not without a snide comment that not only did I get my money back but I also got a new zipper. Over the years, we have brought many items to the shop for repair. They have always done amazing work, until now. We are wondering if this is a function of a change of management. Nonetheless, we will never use their services again. We also caution others to seek clarity and set expectations...which should not even be something you'd need to do. So, this experience was valueless and frustrating. read more

TRUST ME! Cho Tailor Shop IS! THE! MOVE! HIGHLY HIGHLY RECOMMEND!!!! Fairly new to Dallas and trying to find a great tailor is stressful... to say the least. A friend recommended me to Cho. I brought in 2 suits that were literally 4 sizes to big and a couple of jeans that needed to be tapered/hemmed. This lady basically rebuilt both my suits making them a 1/1 custom and nailed the jeans at a PHENOMENAL price AND in only 4 days!!!!!! She is very energetic and truly has a passion for this! I'm now a LIFETIME customer! read more

RUN AWAY!!!! I am still in shock by how rude, mean, and vile this lady was. I took something in to get hemmed and she laughed in my face, called her co-worker up to come laugh with her at the dress I needed hemmed. I left this place in tears after having to pry my dress out of her hands (that she didn't even work on!!) I should've known to leave after the customer in front of me found a brown stain upon coming to pick up their trousers that looked and smelled like feces. I pray she does not do work in the bathroom. I am awestruck how this place is still in business. Truly the worst customer service of my entire life. The fact she called her co-worker up to come laugh with her at me and joke in their native language is vile. read more

Been going there 18 years and all was well until I had a complaint. I paid $70 for an alteration and for buttons to be threaded on my sport coat with stronger thread. I lost 3 buttons the very first day I wore it and was about to lose a 4th.The older lady (Cho I am guessing) was rude and used the following excuses: It wasn't her work, they don't use that type of thread, the brand of sport coat was not good (Ralph Lauren), I took too long to bring it in after the issue. She told me she would do the buttons, but I would have to go find them and bring them back for her and that she would no longer take any more of my clothes. Really sorry I gave them my business all those years now. Never again. Caveat emptor... Update: She called back and sincerely apologized explaining she had a bad day, which we all can. I will try again and see.. read more

If you value customer service then Cho's should be at the top of the list. I came to her on a Tuesday with a suit that needed alterations both for the jacket and the pants for my wedding on 3 days later on Friday. Not only did she have it done, when I made a repeat request on Thursday she was still able to get it all done the day before the wedding. She also didn't charge me the rush fee. The work was great and the service was excellent. read more

I brought a pair of pants for tapering. The tailor wouldn't give me much advice or recommendation on how much to taper. Look at the picture of the tailoring job, a lot of loose threads and the job isn't finished! They didn't close until the top on one leg. $20 and one week for an half assed tailoring job is a joke. I'm not going back there. read more

Cho Tailor Shop - Sewing & Alterations Near Me - Dallas, Texas

Poor customer service. My roommate(dental student) walked in wearing scrubs asking the price to get a bridesmaid dress hemmed. The women in the store scoffed at her and questioned why somebody in healthcare would care the price for hemming. She then quoted $300 to get the dressed hemmed - which is more than the dress itself. She continued to laugh and question my roommate and treat her with ignorance. Needless to say, they were not welcoming and offered little grace. I recommend taking your business to somebody kind. Kindness goes a long way. :) read more

RUN I have never left a review for a business until now. Completely unprofessional. I felt harassed from the first second of my encounter with Cho. It was to the point that I left in tears. If I could leave zero stars for this place I would. My husband had to call after I left to cancel the service and pick the dress up because I felt that uncomfortable to speak up myself. I brought in a velvet bridesmaid dress for alterations. It needed the shoulder straps taken in and hemmed. Cho began to explain the material would make it pricey. She quoted me $180. When I didn't immediately agree to the price she started telling me I was dumb and that my friend picked a terrible dress. I was in no way disrespectful of her craft as I'm not a seamstress and don't claim to be but I wasn't expecting to pay that much and was slightly hesitant. I did nothing to warrant her behavior. Then the cherry on top, she literally asked "why I was even going to the wedding if I had a baby" (I brought my 7 month old son in with me) and that I have a husband who's a lawyer he'll pay for it. (1. I do have a husband but she just assumed this 2. No, he is not a lawyer???) Eventually she went down to $130 which is still ridiculously expensive considering a tailor in Oak Lawn charged me $40 TOTAL. Even so, the price isn't biggest problem here, the customer service is. I will never ever go back here or recommend them to anyone. Complete and utter disrespect as a consumer. read more

If you want to be overcharged, gaslighted / emotionally abused when you give any critique of Ms. Cho's work and threatened to be put on a list that can never come back for a sloppy job done by them, then this is your place. She will argue, become defensive, speak over you and verbally beat you into submission until you agree to pay just so you can leave with your belongings and then she will want to hug you and act like it is okay you just had a breakdown like a child. She will also raise the price if you don't pay cash. No wonder she is retiring soon, probably doesn't claim all of her income for taxes. Terrible, will never go back. read more

Needed a dress altered and quickly! She was maybe to remake my entire dress in two days at a reasonable price. Best tailor around! read more

Cho Tailor Shop - Sewing & Alterations Near Me - Dallas, Texas

Horribly rude staff. Couldn't believe the level of inappropriate and unprofessional behavior., The elderly lady who is the owner was arguing with other customers when I walked in. She told one girl to walk into a changing room. Then within a minute she told a gentleman to walk into the same changing room. Super awkward. BUT then she started to blame the girl who was in there and said she was "sneaking into the dressing room and it wasn't her fault" I watched her tell the girl to go and change and then blame her for being in the dressing room. She refused to work on my dress and said it was cheap in front of other customers.. it was from Nordstrom.. Never going back again. read more

I wasn't going to write a review, but Cho really did a number on me and I haven't been able to stop thinking about my experience with how baffling it was. Cho not only yelled at me and made me cry (I was already having a bad day), but she threatened to call the police on me and call her lawyer/take me to court -- all because I found a minor flaw in her work -- a stain. I'm sure most people do this, but when I get work done on my car or clothes, I inspect before driving off/picking it up. It's nothing personal or against the business, I just want to make sure it's to my liking before I leave. God forbid you do this at Cho's. After trying on the dress, I took it off and inspected it and found a couple fresh stains. Annoying, but not big deal. I kindly asked Cho to remove the stains because I had brought a brand new dress for her to work on. She immediately got defensive and started blaming the dress factory and COVID-19 telling me that my dress was not new and going on about how it must've gotten stained through UPS/transportation. I didn't think it was that serious. I just wanted the stain out. I wouldn't have written a review at all. However, after her yelling at me, overcharging me (close to $200 to cut off a few inches from the bottom of the dress) and not giving me my dress back after I basically begged her in tears so I could go home, I decided to write one. She yelled and kept me for at least 30 minutes at her shop -- I had already paid her and just wanted to go home but she wouldn't let me go. Prior to finally leaving, she wanted me to sign a receipt saying I wouldn't write a bad review. I refused. If she didn't want a bad review, she shouldn't have behaved the way that she did. It was a terrifying experience for me as someone who hates conflict. Never going back. read more

Just flew into town and needed a button on a pair of Neiman Marcus leather pants sewn. I called and asked if I could get same day turn around. The woman who answered the phone was so nice and said if I came now they could do it on the spot. When I arrived they charged me $10 (amazing deal!) and had it back to me in less than 5 minutes. 10/10 would recommend read more

I had a few good experiences here, but my most recent experience was terrible. I brought in a gown for a gala that i just needed to have shortened a few inches. It was a brand new, un-touched dress from Saks. When I picked my dress up, the hem was completely uneven and was not what I asked for. When she asked how I liked it and pointed out that i wanted the hem to be completely even and not wavy, she got extremely defensive. She yelled at me in front of everyone else for about 30 minutes - telling me that it is my fault with the dress I bought, etc. After 30 minutes, she told me that she would fix the dress, on the condition that I 1) find a new tailor and 2) do not write a bad review. Reading through her reviews, it looks like she has threatened this on other people. I'd recommend to not risk getting bad reviews to not yell at your clients and tell them that you have a lawyer. read more

I was very impressed with the quality of tailoring. After my weight changed by about 25 pounds from when I purchased my tuxedo. I thought at best a tailor could make it look passible. I was wrong because Cho tailor shop made it look PHENOMENAL. I was so pleased with the fit of the alterations. Amazing work! read more

I've come here a lot and have never had any issues! Highly recommend Cho- they tell you upfront how much it will be just remember to have cash. read more

Cho is AMAZING! Highly recommend this place. I dropped off 3 pairs of pants on a Friday - she expected them to be done Tuesday and got a call the next day on Sat that they were ready. Incredibly reasonable prices - spent around $40 for the three pants hemmed - and quality is wonderful. Cho is the kindest and truly cares about making sure the customer is happy. Go support this incredible small business! read more

What a horrible and awful experience I just had!!! It was an absolute waste of my time! After spending almost an hour having a dress pinned and 10/15 minutes in a second dress, lady said she wouldn't do the work. She said she "knows me", which she doesn't, and that I wouldn't like it. Now this is after she had written up the ticket with pricing for the first dress. I seriously can not believe I even just that experience. I've gone there for five years and the lady that is normally at the counter is so nice, but she's on vacation. I really really hope that that's not the owner, because if it is, I will never ever bring anything back there. And if it's not the owner, the owner desperately needs to find someone else to fill in. read more

I didn't realize my brother and co- worker gets their suits tailored here, I realize now why they come. I had my suit hemmed and blazer tailored. It was done the next day. She is very funny and knows what she is talking about, I thought I wanted it hemmed a little higher, however after listening to her, it worked out great! Definitely will be coming back, the price and quickness are better than any tailor I've found in Dallas. read more

Cho Tailor Shop - Suit jacket and pants - Sewing & Alterations Near Me - Dallas, Texas

Pricey, but well worth it in my opinion. The turn around time is not to my liking but they will accommodate if you asks for it sooner. I would give them 5 stars but I'm hesitant to due to the prices. I will say that I usually pay more for my clothes to be tailored in Birmingham Michigan and there was one piece of clothing my Michigan tailor said he could do but Cho took on the challenge and tailored it for me which was a plus. I now pile up my clothes and bring it with me to Dallas to have her tailor it since it's great quality and cheaper than my Birmingham tailor. read more

I brought in 3 pair of golf pants that were way to big and baggy and needed to be taken in at the seat, the leg, and even the sides, basically needed them to remake the pants. The did a great job! The pants are now slim fit and tapered look great and the price was very reasonable considering what had to be done! Only took a week as well ! Thanks Cho's !! read more

I brought 8 items to Cho on Tuesday afternoon and she had all 8 items ready for me by Thursday morning and the quality was impeccable!! She truly customizes each item of clothing for you and does it very efficiently for a good price. She will definitely be my go-to for any future alterations. Best tailor in the area! read more

Extremely helpful, friendly and skilled staff. They will take the time to help with anything you ask and for a very great price too. Best customer service I've ever received at a tailor shop. Can't beat these prices anywhere in the uptown area. read more

Could not have had a worse experience here... I went in to have a bridesmaid dress tailored. I needed about 3 inches off the front and back flaps, so only a length issue. The older woman hardly spoke English and was abrasive to begin with. She explained that the lining of the dress was attached and not separate, and it would be very difficult to sew the dress back the original way after taking off the inches. I tried to understand what she meant. She then explained that there was no way she could have it done in a week because it was difficult. She quoted me a price after initially asking me how much I wanted to pay. Once she discovered my profession, she seemed to want more money for the work, and began yelling, challenging me to get a "better price" from any other Tailor (I did, actually, in a more timely manner, and they mentioned nothing about the "difficult hem"). Then, the most bizarre thing happened!...she came to me and began acting sick. She had just received her COVID vaccine (she showed me her arm and started coughing) and then actually slid down against the wall, clutching her head and began sobbing saying that she wanted to help me but couldn't and felt bad, and then this somehow these theatrics were intermixed with being yelled at for being a difficult customer. FINALLY (after checking out three people who had walked in to pay in the meanwhile after me), she attempted to put the needles into the hem and at least try to begin. She placed one, got chalk to mark the new hem line, and then explained to me that if I wanted this finished in one week, she would have to take the exact same amount off the front flap and the back flap and then said that they be UNEVEN. I asked if she said she could make them even. She said NO, there was no way! (what?!) BUT, there were no refunds and I would have to pay in cash and there was no way to get them even but that I shouldn't complain or write a bad review. She then fell to the ground again, took the needle out and said she was not going to help me. She tried to iron out the chalk mark (which actually permanently marked the dress now), and then gave me back the dress and semi-yelled at me and wouldn't release the dress as I told her now I HAD TO leave. BIZARRE, UNPROFESSIONAL, SKETCHY, AND ENTIRELY UNHELPFUL. Definitely not a good spot. It's a big city, I recommend going down the st read more

I used to come here for all of my alterations. Until one really bad experience. I brought a pair of jeans and asked for hemming. I specified that I did not want "original hemming." But upon picking up my jeans and inspecting them at home, I saw that they had used original hemming. I took the jeans back to the shop, wondering if there had been miscommunication. It turns out they had properly received my instruction, but had made a mistake. But instead of telling me about their mistake, they had just let me take my jeans home, apparently hoping I wouldn't mind. In fact, the lady at the counter told me that original hems are more expensive, but that they only charged me for regular hemming. She made it seem like I should be thankful for their mistake. I asked her to fix their mistake. Their effort to undo the hem resulted in a weird, thick hem. They ruined my jeans. I get it. Mistakes happen. But the way a business deals with their mistakes speaks volumes about them. Here, the proper way to handle the mistake would have been to honestly tell me about it when I picked up the pants and talk to me about how they could address it. But the way this situation was handled gave me enough of a bad taste in my mouth to discontinue using them for future alteration needs. (I'm being generous with the 3 stars because I've never been dissatisfied with their work or service in the past) read more

Brought in a few pairs of pants to be taken in. Very professional, explained the necessary alterations to the seat of the garment to get the correct fit and pricing. Both garments were finished on time and a final adjustment to the waist of one garment was done at no extra cost to get the order done to satisfaction. Will definitely be back. read more

Madame Cho is a kick who tells it like it is. If you are about to make a fashion faux pas or think you've lost more lbs than you have, trust her. She's been in the business for years and does beautiful work. My husband had and significant weight loss. She tailored multiple Brooks Brothers suits to perfection. I had a J. McLaughlin blouse that almost came to my knees. While I waited she took it up, matching the hem line. While some of her charges seem high, think of replacement cost. She produces a brand new garment. I enthusiastically recommend Cho's!!! read more

What a horrible experience. I took two pairs of pants to be altered. She quoted me $61 and $36 to alter them. Then, she told me I had to pay with cash because she didn't make any money if I paid by credit card. I picked up my pants and told her "no thank you" and explained that they are older and not worth that amount of money to me. She then grabbed one pair out of my hands and wanted to start negotiating the price. At this point, I was over it (and her) and asked her to give me my pants back. She refused. I literally had to pull them from her hands. I WILL NEVER return here and highly discourage ANYONE from ever going to this place. read more

Cho has good prices and great service. She's straightforward and will give you her honest opinion. I've always had a great experience here and will continue to be a loyal customer. read more

Ruined 3 brand new pairs of pants making them far too short, where you can see the socks, and didn't leave enough material in the hem to fix them. 3 pairs one prada, one Jon varvatos and one hugo boss, each were around 250 a pair, so she ruined 750.00 worth of clothing and wouldnt pay for any of it. She wants to do a redo, but there isnt enough material to fix it. She was also unfriendly and accusatory, as if I asked for my pants to be too short. Also, the right leg was even shorter than the left leg on one pair, and they only marked one leg, not both, so they must guess on the other leg. , i wish I would have read these other horrible reviews before coming here and having my clothes ruined. I wouldnt suggest taking anything here ever. read more

Unprofessional, rude and I will never go back. Extremely overpriced and the work was terrible. I recommend avoiding this place.

I have been using Cho's Tailor for the last 5-6 years. Previously, I thought that this shop did great work and were friendly. However, recently, I had Cho's tailor a suit for me. Everything was fine with the work except for the fact that they took in the legs a little too much, which made the suit fit uncomfortably. I took the suit in so that they could fix the problem not thinking that it would be a big problem (I'd previously taken things back to get fixed without issue). This time, when I went in, the lady behind the register immediately says, "I remember you...you really wanted us to make the legs and the butt tiiiight." I said, "I never said that, and I doubt you remember me because it's been a little while." She was adamant that she remembered me, which I find to be implausible to say the least as I had the work done before the New Year. I paid for the other suit I was picking up, and she started looking over the stitch work saying, "this isn't our work...you must have brought the wrong pants." I reply, "there is no way that this is the wrong pair of pants. And, I only come here for tailoring." She remained steadfast and insisted that they did not do the work and would not fix it. I politely let them know that I would not return if they would not stand by their work and make things right. She responded by saying that they would fix the pants for an additional $15.00 (on top of the $60+- I originally paid to have this suit altered). I rarely post negative reviews and try to be conscientious of small business owners as the son of a small business owner. But, the fact that this lady essentially accused me of lying based on the fact that she can eye-ball stitching on a pair of pants and 100% determine that this work was not done at this shop, is beyond poor customer service. I have also seen them treat other people in a similar fashion but had just assumed that the customer may have been out of line. After my experience, I will be looking for a more professional tailor, and I would recommend others to do the same. read more

Ms. Cho (the owner of this shop) is the kindest and most caring woman. I called after they were closed because my birthday was the next day and I had an outfit emergency. She told me to come in that night even though they were closed, and that she could get it done by the next day. My outfit required 5 hours of tailor work to make the sleeves wider, but Ms. Cho still offered to wake up early the next morning to have it done. My shirt was done perfectly, and I will absolutely be coming back! Much love to Ms. Cho. read more