Great service - reasonable prices and completed on time. This is my go to place for hems and…read morealternations of any kind.

I recently brought in a soft suede lambskin shirt for repair. There was a small hole that I was…read morehoping could be fixed as invisibly as possible. Before the repair, the hole naturally sat closed and was only visible if I pushed my finger underneath to show it in photos. Unfortunately, the finished patchwork did not meet my expectations. The repair was not blended well, and the patched area is clearly visible on the outside. On the inside of the shirt, there is excess glue around the patch, which is disappointing--especially given how thin and delicate the lambskin is. To be fair, the stitching repair along the seams near the collar turned out very nicely, and I do appreciate that work. However, overall I'm disappointed with the quality of the patch repair. I had hoped for a much more seamless result, particularly since the original hole lay flat and discreet on its own. Now the repaired area is permanently noticeable, and because the leather is so thin, it's not something that can easily be removed and redone. The repair cost $30. While I understand pricing can vary, I would have expected a more refined and blended finish for this type of delicate garment. I was also disappointed to learn that they do not offer leather cleaning services, which would have been helpful when caring for a delicate suede piece like this.

Service/Quality/Value! You get Everything at Queen!!…read moreShe takes time to ensure you are Tailored to your liking and it will be completed when she says it will be complete!

Had called prior to going to check and see if they're open and available to check on a dress I…read moreneeded altered. Was told to come in and that they can do it. Arrived and tried showing them my dress taking it out of its bag and before i was able to fully reveal it, was told immediately that they were too busy and unable to do it. I had said I don't need it right away but in about two weeks. She said that she's busy the whole month. Not complaining about her being busy, but wish I was told a bit more professionally and ahead of time.

I needed some pants hemmed quickly and they took care of me as requested. The quality of work was…read moregreat and the cost was just as good. All the required hems were perfect and completed before the time I requested. Great work and I highly recommend...

Great work! They did a pants hem for me and it was ready the next day!…read more Friendly and a good value.

These people do great alterations and are always on time. Highly recommended! We had a two 2…read morepiece suit, slacks, jeans and multiple occasion dresses altered to fit perfectly here!

They did a great job on my son's uniform pants. Very nice, friendly service. I would recommend for…read moreeveryone.

Took a pair of uniform pants to them to have hemmed. It turned out really nice. I recommend this…read moreseamstress if you need a good hem in your pants. I will use them again.

Best of all! Alter Pro is the most professional alteration service in Arlington, TX…read more Alter Pro can make dresses, skirts, pants, suits and shirts look better on you.

Great turn around time. I dropped a pair of shoes off for new heels on a Wednesday and was told…read morethey'd be ready on Friday. The only thing I don't like is you have to prepay for the service. What happens if the word doesn't meet your expectations? My shoes were repaired as promised so I guess that's all that mattered.

Do not take your shoes here! They are terrible customer service quality of work and value. It like…read moremy shoes just got shined with one of those you buy at Walmart. just a good shine. I took four pair shoes in. A there could've cared less boo. Shame on you.

I have used Mom's for years. Everything they have done has been perfect. From jeans being hemmed or…read moreresizing to formal dresses being hemmed and resized. I highly recommend them.

Bought a suit, the shop recommended this location, told me they can alter the pants while I wait…read more Went to the shop, they told me it'll be a week. Asked to see if they can get it done in a few days, they said ok. Picked up the pants, and looks like my child can do a better job.

A friend recommended this place to me. Although she hadn't been here before, I still chose to give…read moreit a try. I dropped off two pairs of jeans on a Friday and the lady told me it would be ready by Tuesday. That is a quick turnaround to me because most places say at least a week. Tuesday rolls around and I asked my sister to pick up the jeans. When she gets there the lady told her the jeans weren't ready, that she should come back later, this was at 10ish. I arrive later around 3ish, and she tells me the jeans still aren't ready that I should wait about 30 mins. I was a little annoyed but I decided to wait. My jeans are finally ready and I decide to try them on before I leave just in case it needs a little bit more alterations. One out of the two pair of jeans I felt I wanted to send them in at the waist a little bit more. I bring that to her attention and she immediately starts to raise her voice and tell me no that this is the way that I wanted it. I was kind of shocked because I'm at an alterations place isn't the point of coming here is to get alterations. I explained this to her and her response was you're gonna have to pay extra. Why am I paying extra when I already paid for this service and it wasn't right. Why can't you just make the alterations? I wouldn't have mind paying more, but it's the way that she said it was kind of rude. I had already waited 30 minutes, I had to come back again because my clothes weren't ready. She didn't have no concessions for me. I already thought to myself that I probably wouldn't be back just for the fact that I had to come back twice, but I for sure will not be back. This is just my experience from the customers that have came in, they seem to love her.

I had a suit altered here and the outcome was good , but more expensive than I usually payread more

Had five pairs of pants hemmed here (including one with some more complicated work) with Shenouda…read more The turnaround was quick, communication was clear, and the craftsmanship was excellent. They were able to keep the original stitching after the hem, which matters on higher-quality pants--and it came out perfect. Met the deadline exactly as promised. Easy to work with, fair pricing, and just an all-around solid guy. Hustles, takes pride in the work, and delivers. Will definitely be coming

We were scrambling to alter a shirt and jacket for an upcoming event after my husband lost some…read moreweight! Shanouda responded quickly to my inquiry and in less than 48 hours completed two dress shirts and the jacket. In my husband's words, his shirt has never fit better! Responsive and highly skilled, we can't recommend him highly enough.