This is my go to place for manis and pedis. The new location is beautiful inside! I have always…read morereceived good service and the nail technicians are very friendly. They always remember you and offer drinks and egg rolls. I also like that they have a reward system and you can earn points and get money taken off your next service.

Never had I ever cried inside a nail salon. But they wouldn't take no as an answer and made me…read moreawful for wanting to leave after I was unhappy with the tips they put on.. and after which a dramatic event of me being unhappy and forcing me to try other things instead of letting me leave, they still charged me for the cuticle care. I'd been a member for years before they moved locations and am beyond disappointed in how I was treated.

I came from another nail salon and had such a HORRIBLE Experience. But then I found this salon and…read moregosh I fell deeply in love with the customer service & quality work they put into my nail set Mr. Ben is such a sweetheart & very patient. He took his time to find my right color & the pedicure was 10/10 not rushed at all. Overall I highly recommend this nail salon

Service was horrible nail job was even Worse!I was charged 112$ dollars for a basic pedicure and…read morerefill this is horrible they did a horrible job I hated my birthday nails I will not be going back ever again #overpriced my 10 year old sister could do better also why does my younger sisters press on nails from Amazon look better?it smelled like a sewer and smelled like pennywise was grilling up some rotten fried chicken the vibe was off as well not only that they got the gel all over my skin after I very specifically said I was allergic this is so frustrating

My first visit to Sorella Nails on Atascocita Rd. I was in for a pedicure and Tina performed the…read moreservice. She was absolutely delightful and did a wonderful job. The atmosphere is very welcoming and I will be returning. Nancy Powell

First time coming in. Julia and Tony were very sweet and professional! The salon is very comfy and…read morerelaxing. They did not take long at all. Reasonably priced. Did not spend over $100. Came on Thursday evening. Would definitely come back!

HENRI SUCKS! He's the worst I've ever had when I come here. Do not get him as your nail technician…read more Everyone else is great and everything else is amazing. But Henri's customer service is awful! He has the worst mood and absolutely terrible patience. The new pedicure chairs are TOP TIER though! The chairs give an arm massage, thigh massage, butt massage, and even squeeze your shoulders for a light massage! The ladies at the front desk are super friendly and accomodating! They turned my terrible experience with Henri, into a lovely one. I appreciate them going above and beyond to make up for his lack of service.

I've had my nails done by many nail techs over the years, and K truly understands nail…read morearchitecture. He doesn't just make nails look pretty - he actually looks at your natural nail, how it grows, where the strength needs to be, and builds the nail accordingly. My natural nails tend to grow upward, and K knew exactly where to place the apex for strength while creating a beautiful slope toward the tip. He also refined the underside of the tip so my oval nails could stay full and feminine without looking thick or bulky. The shape and balance are beautiful from every angle. I'm very particular about my nails and I know exactly what I like, so I really appreciate a nail tech who can explain what he's doing and why. K clearly understands the technical side of his craft, and it shows in his work. He does an amazing job. The spa also provides great service. They have a good system in place that even when it's packed, they manage appointments and walk-ins seamlessly.

This was my 1st time at this nail salon, and let me tell you it was fantastic. I was able to book…read morean appointment with Amy , and she did not disappoint. Amy was quick and efficient . They also offer drinks alcoholic and non alcoholic!! The salon is clean, and has a relaxing atmosphere to it. Highly recommended!!

Kalin is the best! All the nail techs are super nice! The owners are always there making sure…read moreeveryone is being handled with care! Best nail salon ever!

Initially had an issue with this establishment, but when the manager took it upon herself to call…read moreme and personally apologize for the mixup, I was definitely pleased. I would definitely recommend this establishment being that they offers great customer service (which is everything)!. No one wants to spend their hard earned money in any establishment that does not appreciate them. This nail studio definitely values each and every client that walks through that door. Offering a discount doesn't always fix the issue, but taking the time out to acknowledge the clients experience weighs a lot more. I would 100% recommend this place.

this business is not in operation at this location. It appears that it's open but no one is here…read more It's vacant actually so before you drive over you should call and get the correct location address and this is at 9723 N. Sam Houston C Humble, Texas CELLAS nail art studio is closed permanently at this location. Might want to reach out to her the number on the door 281-603-0576 so again if you're trying to come to this location, don't it is vacant. No one is operating out of this building or storefront

If I could give this nail shop zero stars I would. I literally drove half an hour to this business…read morethat I saw on TikTok . They looked like a nice,cute, professionally run nail shop, but boy was I wrong. I booked my appointment two days in advance online for a builder gel manicure. It allowed me to book the reservation at 2:45 pm with Kendra Smith. When I get there right on time, I was informed that Kendra is not even a manicurist. I was told she was a pedicurist. Why in the world would they allow people to book with a pedicurist for a manicure? The young lady that greeted me looked at me almost like I was supposed to know this, it was my first time patronizing this business!! How was I to know that their website will allow you to book with the wrong person. That is their error, not mine. There was no apology made and I was told that I can wait until 3:45 PM ( a full hour for another manicurist to be available). I told the young lady that was completely unacceptable and unprofessional. She agreed it was unprofessional and that Kendra should have made her aware of my appointment , but she just left for the day, not even mentioning it. I was sitting there dumbfounded. Also, no concessions were made. Again, not even an apology or an alternative. I just left in frustration. I unfortunately wasted an hour of my day driving there for no reason. Do not go to this place of business as they are inconsiderate and horribly run.

Had an approved appointment at this salon with Shannon through her booking app and she stood me up…read morewith no notification. I wouldn't bother is this is how the business is run.

Best shop in town it's on west lake Houston in a strip center close to Kingwood/atascocita/ humbleread more

Super friendly and fast. I got the deluxe pedicure and an acrylic refill. Both look super nice. The…read morepedicure felt great. I'm super picky about my nails. I like them short, a little narrow/almond shape and thin. They did a great job. Nice hidden gem.

Amazing ! I love my nails and love this Spa!…read more Friendly, and great service! Love the coffee too!

The service was great from beginning to end. It's very fancy nail salon, they had several people…read moreworking the floor, we didn't have to wait that long so that was nice. My daughter love her nails and they were super quick about it. We both got pedicures and we were both satisfied with the end results. My only negative was that after I had already expressed what I wanted they were trying to up sale me another package. But I kindly declined and they left it alone.

Love my nails!!!!! come check my girl Heather out she keeps my nails looking fire. Every picture I…read morebring to her she gets it. And my nails last for almost a month!

This is the first time I patronized this nail shop. After one of the staff yelled at my 13 year old…read moredaughter, I will NEVER give another dime to this business. I stopped by the shop to ask if they were able to do a specific nail design which included different patterns and 3D art. I provided a picture this design and was told they would be able to replicate the look at a cost of $85. Initially, I left the shop to check pricing at a couple of other nail shops but I was told they would not be able to replicate the design. I went back to elite nails where we were given great service until my daughter said she felt the nail art was not up to par. Mind you, I was getting a pedicure while the male nail tech was doing my daughter's nails. Once I finished I walked over to look at her nails. I told the male nail tech the nails were a bit long and wide. He told me the nails had to be that way in order to complete the design. I don't do nails, so I thought the design would come together as he got closer to finishing. My daughter whispered to me asking if I thought the design looked like the example provided. I didn't think it looked the same so I told my daughter to tell the male nail tech what she thought should be fixed. Apparently, he was not able to make adjustments because he began grinding the design off. This is when the female nail tech came over to stand beside the male nail tech. I told both of them I realized they were closed and asked if we could come back to finish the redo the next day. It was at this moment when the female nail tech looked at my daughter and yelled, "why did you wait til the last minute to tell him you didn't like the nails." I was shocked!! My initiate reaction was to tell her, "Do not yell at my daughter. She's 13 years old and was apprehensive in telling a grown man she didn't like the nails." The female nail tech looked directly at my daughter again and yelled, "well this is your 13 years old lesson to say you don't like the nails." I was literally sitting right next to my daughter as this nasty, vile woman speaks to my daughter in such a terrible manner!! I told the nasty woman, "You don't speak to my child that way. If you have something to say you say it to me!!! I'm her mother and she is a CHILD!!" That woman's behavior was deplorable!!! I have worked in customer service since I had my first job at 15 years old. I take customer service very seriously. I would NEVER treat a customer that way, especially a CHILD!! I wouldn't allow my daughter to speak to a service person in such a vile manner, and I expect the same respect from a grown woman. It's obvious that woman lacks customer service skills and self control. DISGUSTING BEHAVIOR, MAAM!!