I don't usually write reviews but i felt like I needed to bring this up for people to know about…read morethe people working at the front desk. there was two ladies at the front desk and one of them had went into the bathroom without taking the key, when my mom came out from the appointment she asked the other lady to use the restroom and she gave her the key. My mom had no idea that the lady was still in there so she walked in on her on accident and apologized immediately. The front desk lady came out and started talking bad about my mother as she walks back to the front desk saying things like "can she not hear?" , "im clearly in the restroom saying someone is in here" with the most nastiest attitude and tone. my mom spoke up and said "excuse me? you didn't take the key I didn't know." the lady ignored my mom and right when my mother went into the restroom the lady turned to her coworker and started talking bad about my mom and rolling her eyes. I didn't catch her name but she was very unprofessional and rude even after my mom apologized and spoke to her nicely. my mom is hard if hearing so she wasn't able to hear the lady if she did say someone was in there!.

My dad accidentally broke his glasses the day before he left on a trip out of the country. Carlos…read morewas able to fit us into his schedule and helped us find the best solution. While there my mom mentioned that her glasses felt loose and Carlos fixed those as well. Great service every time. He makes the experience quick and enjoyable.

Great service and the best prices around. They had lots of lens options available and service was…read moreprofessional and on time. I had a pair of Jacques Marie Mage sun glasses that I wanted to get transition lenses put in. Their quote was the most competitive and they had all the latest lenses and lens technology available. I would recommend them for anyone with luxury eye wear looking for lens options.

The people here are amazing! I came in with a very thick pair of sunglasses that were too tight and…read moreafter a couple of tweaks they got them fitting great! They are such kind people and do excellent work. Definitely going here for all my eyeglasses and sunglasses needs

Brought in a top to get altered for an event and was ready within 2 days. Reasonably priced, would…read moredefinitely go back.

So impressed with Sew True. I needed some pants hem and cuffed. I can't tell you how many places I…read morecalled and no one called me back or they didn't understand what I was asking for. I found Sew True on accident . I was at Main Place and popped in and explained what I needed done and very, short notice as well. So friendly , helpful and great service ! Cute shop as well, with all your accessories and more needed for your special Wedding day ! Thank you for the great painless experience .

The customer service was great and she really helped me find a great pair. Great selectionread more

What amazing service!!!! Andrew was so helpful! He was able to find me lenses that I could not…read morefind anywhere else. I will always shop here for glasses! I highly recommend this place!!!

Best Taylor in OC. The guy does really good work. I've taken several suits to him and he's done an…read moreexcellent job. Highly recommended

Reasonable pricing and fiancé's tuxedo was altered perfectly. He can do things same day too if…read moreneeded.

High quality merchandise for a great price! I bought…read moreglasses from their cart, specifically the polarized wayfarers, and absolutely loved it! It was relatively cheap compared to other brand name glasses but work just as well and look absolutely stunning! The employee were very nice and made sure the glasses fit their high standards for quality. I will definitely be a returning customer!

ATTENTION CONSUMERS!!! WARNING!!!…read more If I was able to submit this review with a zero star, I would have. Please don't buy from this company or any of their booths at the malls! Both of their employees whom I encountered are unethical and unprofessional. If you'd like further details, please see my formal complaint below that was submitted to the BBB: December 17, 2013 To Whom It May Concern: I would like to file a complaint for iSunscape.com. This past Sunday, 12/17/13, I purchased two pairs of sunglasses (2 for $20) from one of their booths. Ten minutes later, I changed my mind and decided to return them since I found a better deal at a different store. I looked at my receipt with the credit card purchase and there was nothing printed on the receipt that states "no refunds and/or exchanges". Furthermore, there were no signs posted anywhere on their booth that would state otherwise. When I told her I wanted to return the glasses, she informed me of there "no refunds and/ or exchanges" policy. I showed her the receipt which did not state their return policy. She said that it was on the other receipt that she failed to give me, and she then proceeded to grab it from the register and tried to casually hand it over to me. As a consumer, I was not informed nor was it on the receipt that I was given. Right after that incident, I tried calling the number on the receipt, but given that it's Sunday, no one answered. On Tuesday, 12/17/13, I called the number I found on www.isunscape.com (949-553-0590). I immediately asked for a manager, which I believed her name to be Gina. When she asked which location, she stated the booth was sold to a "Don Kim". When I asked her for his contact information, she merely stated of not having it. To my surprise, I simply stated that there must be a record of it, and she proceeded to tell me it would "take days to look through their records." I told her I didn't mind waiting and that it was imperative I get a hold of the owner due to their employee's malpractice. She advised me to call my bank and request to cancel my transaction due to acquiring a "defective merchandise." I communicated to her that I would not lie to my bank because the product was not defective; I just simply wanted to return it. I expressed to her my preference in contacting the owner of the booth, however she sternly stated that would not be a possibility due to it being the end of the year. When I asked for her name, she declined and hung up. I called her several times requesting her name or her manager's name, however she hung up numerous of times. She simply kept stating "I am the controller; there is no one higher than me." I tried the toll-free number (800-959-6001) found on the same website thinking it's their corporate office, but the same lady answered and recognizing my number said "same number" and hung up. I have never encountered this type of situation, and I'm truly appalled by her rudeness. At this point it is not about returning the sunglasses, but the treatment I received with iSunscape.com. I am a consumer that was mistreated and disrespected. I will never buy from this company or any booths that are similar to this type of business because of their unprofessional behavior. Furthermore, for a representative to advise me to lie to my bank in order to get my money back is not only unethical but I consider it to be stealing. A representative that continuously hung up on me, was ill-mannered, unprofessional, and unethical. It is not only appalling but definitely does not deserve the right to represent iSunscape.com.

Visited the shop after getting a brand new prescription. Jun provided such great customer service…read moreand made our shopping experience very enjoyable. The glasses selection varies in prices and have great designs across the board, will visit again!

This place is a hidden gem. I had already spent weeks looking for sunglasses and even purchased 2…read morepairs from other companies, which were okay. Being Asian, the typical American brands aren't optimal for a majority of us who have little to no nose bridge. I stumbled upon this little shop tucked away at an H-Mart and decided to have a look. I found the perfect pair of sunglasses which fit my face perfectly and were super light and stylish. Price was reasonable and Jun (sales person) was extraordinarily nice. He was patient and thorough. So glad I discovered this place. Will be purchasing all future glasses at Eleven. I also returned my glasses that I had purchased before finding this place. Eleven has a wide selection of quality frames, even comparable to high end frames for a fraction of the price.

Amazing service, they were very kind and attentive in fixing my sunglasses for summer. They were…read moredamaged and in less than 5 minutes they were repaired. Definitely recommend their service was exceptional!

As a retired combat veteran , the extraordinary service I received before during and after the…read moresale from the fine folks at Orange Optical is unparalleled in the industry . Nowhere have I ever had the experience such as that I had with jill, David and the entire team at Orange Optical while filling my very difficult prescription given my specific form of retinal disorder. I would highly recommend and refer anyone seeking the highest degree of professionalism and quality in both product and service to speak to Jill and the fine folks at Orange Optical ..