There is an associate at the Salt Lake store named Steve who did a wonderful job helping me…read moreunderstand what I needed for my situation. He was very knowledgeable and friendly took the time to get to know me that's a rare situation these days. He knows the products in the store really well. Took the extra time to explain a lot of things that I didn't know took the extra time to explain things I didn't know. Great employee hopefully someone will read this and give him a raise. Sincerely Millard Hincy 206-334-4975

My husband went in to purchase a shotgun. The staff are very helpful and knowledgeable. Jaxon was…read morevery professional and got us in and out very fast. Great customer service

Parking area is clean and spacey. Walking into the store, we weren't greeted. Two girls at the…read moreregister helping one customer. We walked back to the shoe area and needed a size. My husband had to call multiple times for one of the girls up at the register to come and help us with shoe sizes. Both girls on their phones, up front. Finally, one of the girls notice and starts to walk back towards us. Then a guy comes walking out of who knows where, approaching the girl and telling her she needed to stay at the back end and watch the area. Perhaps the store manager? He handled the situation very professionally and the girl stayed at the back end. I mean come on, if you have customers in your store you should NOT be on your phone unless you're on your own time, like on lunch. What a crazy generation we live in now. We finally got assisted, tried on sizes and we were ready to check out. At the register, another customer walks in and THAT person is greeted with a "welcome in". Uumm, yeah, I wasn't expecting that because we weren't greeted when both girls were taking care of a previous customer. Strange. They had sales going on and while walking around looking at the sales, they weren't too bad. I haven't shopped at a BIG 5 in over 9 years. So I'm not too sure what their prices would be like. They seemed pretty cheap compared to DICKS sporting goods and Scheels. The store is clean and organized and well maintained. They have an average amount of inventory, not a whole bunch. We needed navy blue leggings. All we saw were black, dark grey and multi-colored ones. Not a whole lot of color options to choose from. The sizes range from S-XXL and you'll be able to find the sizes needed because they're stocked up with each size between that range. Overall store quality is nice. Customer service, could be MUCH better. For me, the service is always my first impression as soon as I step into the doors. There's no time to be an unhappy or distracted retail worker. You're on the clock. It doesn't take a lot of energy to throw on a smile and greet everyone walking through the doors.

I was in search of a trampoline, like a lot of others right now, BIG 5 placed me on a waiting list…read moreand not only did they call me when it was my turn but they also kept me updated with other calls ensuring I still wanted one and letting me know they were doing everything they could. I was very impressed with the manager who I interacted with several times as well as the other employees encountered. The manager even helped load it in my van. I will definitely be back to this location! Excellent customer service!!!

Super nice people. We're from out of state and came here to rent some guns and shoot at their…read moreindoor range. Awesome time. Very thorough with instructions and information. Will definitely come back while visiting here .

I called in to check store inventory before driving 45 minutes to make a purchase. The lady who…read morehelped me on the phone was very unprofessional and ended up hanging up on me. I was simply asking if they had a specific model of Ruger in stock. After leaving me on hold for a couple minutes, she got back on the line and asked again what I was looking for, while I was explaining that I was looking for a special edition ruger (RG is listed as a retailer), she hung up on me. I will be taking my business somewhere that they don't mind helping their customers!

A little barebones. Could have more. Only a little apparel, I would've liked to have bought a…read morerunning tank. Only hokas, new balance, mizuno, asics, and brooks. Nice service that checked in on us.

Great selection and service. They had the shoes I was looking for in stock. The sales staff were…read moreinformative about HOKA shoes and a larger toe box.

Service is exceptionally good. Even if you have to wait they make you feel very important to them…read more Care about their customers & it appears to be the way they're treat by bosses. Large selection of clothing for both kids, ladies, guys. Very affordable too. Lots of items for camping trips plus snacks that are yummy. Must visit! Museum of animals & fish is spectacular.

My wife and I like to stop by Bass Pro / Cabela's while traveling to walk around and check out…read moretheir exhibits. This place not only had an aquarium but a museum with plenty of animals on display. They did not have the Glock Accessories I needed at the time but this place was worth the trip.

He does great work and an excellent price. Very friendly and helpful. I'll definitely go to him…read moreagain in the future.

Jerry is awesome ! If you are looking for any type of gun he will sit down with you and explain the…read moredifferent types and give you his honest opinions. I think this is better than cabelas or one of the bigger stores because I feel like they do not try to help you as much. We also did our concealed carry course with him and it was thorough and fun ! definitely recommend to my friends :)

One hundred percent, 10/10 will NOT recommend Soccer Post. Their follow through and customer…read moreservice is atrocious, to say the least. Unfortunately Soccer Post is the store that my child's soccer club chose to fulfill their uniform orders and I have had nothing but either radio silence or bull crap answers since I placed my order. Quick timeline of events: 6.9.23 Placed an order for the kit that I was told we have to have. 8.14.23 Sent email asking for status of the order, no response. 8.19.23 Sent email asking for status of the order, no response. 8.21.23 Called store and asked status and received some BS answer that someone from my club was at the warehouse today and they'd have them grab it and blah blah blah. 9.9.23 Sent email asking for status of the order, no response. 9.13.23 Received some blanket BS email from Soccer Post that another company went out of business and they're swamped with orders and they're going to get orders shipped out within the next week. Today is 10.23.23 and I have yet to see nor hear anything about my order that was placed almost 5 months ago. The fall season is also over, so what purpose to I "need" this uniform??

We ordered jerseys in July, it is now almost October. They don't answer their phone, they takes…read moreweeks to return emails. When I was told my jerseys were in house they had not printed them and when I told them I will wait he told me I would be waiting at least 2 hours. Terrible customer service, I certainly hope our club never uses this company again. I will also add that when I told him I was unhappy he said that our club should have never signed with them to begin with and they have no expectation of them using them again, this shows they do not value their customers at all.

Love this place. Everyone is always very helpful and knowledgeable. Also the best selection I've…read moreever seen of fly tying materials. They're not overly expensive while still carrying high quality materials and flys.

I purchased a fishing rod from them online. When I inspected the item, the reel seat was not…read morealigned with the guides and the rod was defective. I have tried multiple times to contact the supplier by email and phone to return the item but no one will respond. They said that they stand behind their products.... awful customer service. So infuriating. This is the last time I will purchase from this retailer.