Tom and his team were nothing but pure professionals when they performed a tile lift and laid new felt. A couple of small things came up following the job and Tom and his team were very prompt and attentive to finish the job to satisfaction. I am very happy we went with TWM Roofing. A couple neighbors have also hired them and have had the same results. Must hire if you need any roof work done! read more

We used TWM Roofing to replace our tile roof underlayment in preparation for getting solar panels installed and were very happy with the entire process. They are responsive and professional. I was particularly impressed that I have not found a single nail on the ground below the work. I would definitely use them again. read more

Our 25 year old roof was due for full replacement of the tar paper underlayment. TWM was the most reasonable of 3 bids we considered. The crew showed up on time, avoided bad weather while my tiles and paper were removed for a few days and coordinated well with removal/replacement of solar panels and installation of new skylights and a Solatube by different contractors. I intentionally waited to post my review until after a heavy rain storm a week ago: no leaks! Very pleased with TWM roofing. read more

The other day I noticed several vent pipe flashings had popped up. I called TWM Roofing and they were quick to set up an appointment to check my roof. Lee, their Lead Estimator, came by today and I couldn't be more happy. He was on time, professional and just a really nice guy. He found the flashings had just lifted up in the wind and was able to bend them down. He said the rest of the roof looked fine. He said there was no charge and even told me to let him know if they blow up again so he could put some sealant to kept them down. Just from my brief encounter with Lee, I can tell TMW Roofing is a quality company that can be trusted!!! read more

We just completed a roofing work by TWM. 5 stars for their professional roofing work, and availability for the questions.

I had a schedule for an estimate and the guy (I believe his name was Tom) showed up early. That should be a good sign. We spoke quickly about my project then he was going to inspect and take some measurements. Before he went up to the roof, I asked him if he was going to talk to me and let me know next steps. He said yes and if I had questions, we could discuss. So he went up to the roof. Fifteen minutes later, I haven't heard from him so I went outside to check on him. He was nowhere to be found. He had taken off without saying a word to me. A few days later, I received an estimate via email. It was very expensive compared to other companies' estimates. I do not recommend this company. read more

They returned my call promptly but said based on looking at the roof of my little house on Google earth, the roof is to steep for them. This is a single story standard track house built in 1990 in a regular track community, like 90% of all houses... WTF!!! To steep??? read more

We are repeat customers!! We have a very large, Spanish Tile roof that is 30 years old. Over time, the tiles have shifted and the paper underneath gets worn out and leaks have occurred. TWM has worked with us to section out the needed repairs so it is more affordable for us and less of a financial hit. Everyone has been so friendly and professional both times; from the job estimator, to the actual work being completed, to the follow up, and final billing. We will definitely continue to work with them. read more

Right off the bat, we asked for the world! For various reasons, we needed our roofing job completed prior to the end of the year and it was two-weeks before Thanksgiving. Lee came out to assess and bid the job, Lynette, in the office respectfully followed-up and then set me up with Rob, Project Manager to speak realistically about the time frame, (giving consideration to pulling permits and things out of his control). Rob said he believed they could get it done, and the owner, Tom, called to assure me he would back up the entire team and the commitment to meet our deadline. They said they would do it and they did what they said. The permit was signed-off today! It is so refreshing to work with professionals with integrity. Excellent work to everyone at TWM. Oh, and, our roof looks awesome! read more

We had a number of small leaks in our roof and decided to totally replace it. Interviewed several companies and decided upon TWM. Tom was very knowledgeable and made the process easy. We were able to choose from many samples they brought to our home. They even installed mounts for my solar which eliminated the panels and structure from having to sit directly in the tiles. The team worked hard, and quickly removed and reinstalled the roof and tiles.The results came out great. After all the rains we've had over the past 6 months, nota drop of water intrusion. I would have no reservation in hiring this company to do work for me again. read more

I called because I had a tile damaged on my roof and I was not sure if there was damage and if it was time to replace the roof. TWM roof responded quickly, came out the next day and fixed the roof. They were honest about the condition of the roof and I plan on using them when it is time to replace the roof. I would recommend this company to anyone. read more

I have been using TWM Roofing since 2018 and recently engaged them to replace the majority of my 35 year old roof. Their quote was very fair and they were also able to accommodate my quick time frame. The entire crew were very professional and accomplished an amazing amount of work each day. I highly recommend the entire team for anyone looking for roofing repair or replacement. read more

Rob and Jerry did a great job with our partial re-roof to get ready to install solar panels as well as repair some termite damage to our fascia boards. Rob was the point person who managed the overall project, and Jerry showed up on time day after day and did the hard work to finish the job in a little over a week. With their efforts, they finished the roof just in time for the solar installation the following day. Overall communication was good; work quality was high; and the price was competitive. Would recommend. read more

We hired TWM for some routine maintenance on our roof, and they did a great job. They are responsive and easy to work with. I discovered a minor issue on the roof after their maintenance, which may have been caused by a chimney contractor who was on the roof after them. I had no way to know when or how exactly it happened. Regardless, TWM came out promptly and fixed it at no cost, even though it probably wasn't their fault. I appreciate that very much. I look forward to hiring TWM for future roof projects. read more

Deibys with TWM Roofing did a great job on installing our new tile roof. He explained everything very clearly, worked quickly and was clever in minimizing the new tiles we needed to replace broken ones and hide any slight color mis-matches. They have done several roofs in our neighborhood and everyone was very pleased. Highly recommend this company. read more

Tom and his team are great and we've been blessed at our Carlsbad based property management company to have found them for our roofing needs. Lynette and Qing have been great in communicating to me on the admin side, Art is quick to get jobs estimated and sent to me and Rob (the fairly new hire) their production manager has done a great job this year in accelerating repair and replacement lead times. Pricing is competitive too, thank you! read more

Company was professional & responsive to scheduling an appointment. I dealt with Lynette & she answered all my questions promptly.

Maybe if all you need is roof repair, or a simple roof job, you could use these guys but, very expressive. We had a lot of structural roof repair that needed to be done but wasn't done right. They had to come out multiple times and still there are problems, that I guess I'm stuck with. Plus they're not cheap. The picture shows the owner but you'll only see him twice, once to write the quote, and again to pickup the check. The rest of the time you'll have to deal with his crew that don't speak English very well. Beware. This is a sponsored ad so I'm sure many bad reviews have been removed. read more

I like to recognize Felipe Dominguez. I was desperate need of a roofer since my original roofer quit on me. Mr. Felipe was very knowledgeable, helpful and efficient. He installed all my Presidential Roofing Shingles (21sq) in 10hrs. He was very polite and knew exactly what I was looking for. Thanks you and Mr. Felipe for providing the excellent experience, I'm definitely going to request Mr. Felipe assistance for any roofing services. Highly recommended him to anyone looking to get there roof done in a professional timely manner at the highest quality workmanship.. read more

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Where do I start, WOW! So I researched on Yelp and google to see who the best roofers were in my area. There are a lot, however I did narrow it down to 3 and TWM made the cut. After selecting my 3, I went on to look at contractor licenses and discovered that TWM has been doing this for a really long time (1978) and could not find any negative judgements, complaints, or BBB complaints. In fact, I found a review where the owner Tom reached out to an unhappy customer and resolved the issue. I thought to myself, how extraordinary it was to find someone who owned up to his company's mistake and then fix it. So by this point I had a good vibe about TWM. Rob came out to inspect my roof, work up an estimate, and stayed about 45 minutes to answer questions I had. At this point I was impressed and thought to myself, I'm willing to pay a little more for real experience. To my surprise, TWM came in about $1500 less than the next roofer. My mind was blown, not only can I get a seasoned roofing company but I get it cheaper than the competition( Am I dreaming? Please wake me up). I felt like I could have my cake and eat it too, wow. As you figured out, I chose TWM to do my roof. The tear off crew was amazing! They came in and had my roof off in about 3 hours. The crew put tarps all around my house and even covered up my Jeep. When the tear off crew was complete, there was no trace they had ever been up there. Everything was clean. Next was the installation crew, over 10 years this crew had been together ( at this point your head should be blown). The installation crew did everything and did it correctly. The crew not only replaced the flashing around the edges, new flashing over all my vents, around the chimney, where the two roofs meet, then color matched and painted them. Trust is everything in the world. If you want experience, good prices, excellent craft,a ship, and a roofer that cares and treats your roof like it was theirs, call TWM. read more

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We have a lovely new roof - thanks to the expert crew from TWM Roofing. From our initial inquiry to the estimate to the actual job, every contact was timely, polite and professional. Although our job had to be rescheduled several times (due to the spring rains), TWM Roofing kept us informed and clearly had our interests at heart. When the job was scheduled, their crew showed up right on time every day and got the job done quickly. The tear-off crew covered all of our many plants with tarps and handled all the mess without damaging a single plant. The roofing crew was prepared for every contingency (like a piece of fascia that had to be replaced) and took each one in stride. Thorough clean-up was done each day, as well as at the end of the job. We recommend them unreservedly! Pro tip: It's worth mentioning that roofing, especially with a tear-off, is messy business. Even the neatest roofers (like TWM Roofing) are going to leave some small debris and dust - particularly if you have a garage with an open ceiling. Taking the time to cover *everything* in the garage (workbenches, tools, storage, etc.) with plastic is a good idea and something the roofers don't tell you about. If you have stuff stored in your attic, it's probably a similar situation. read more

Our rental property in Carlsbad had some liquid flowing from top of the roof onto the concrete in front of the garage. Lead estimator Lee Cox showed up promptly and solved our problem in no time. Thumbs up! read more

TWM Roofing has carried out two projects at our San Diego homer. Both were performed efficiently, on time and with little hassle at all. Their team arrived promptly and finished without any fuss. TWM finished a fairly major repair before the heavy rains of 2022/2023 and we didn't have a single leak during those downpours. I recommend them! read more

I'm a real estate agent that deals with contractors on a daily basis. Tom came out to give us his opinion of the condition of the roof on an older home. He did the inspection, came in afterwards, and delivered his estimate with so much professionalism and expertise that I knew he knows what he is talking about. He explained the pros and the cons with respect and empathy(such a rare quality). He stayed and answered questions from me and my nervous buyer to make sure she understood everything about what the future might hold. I received his quote with even more details and he didn't try to nickel and dime my buyer. He didn't try to upsell. He didn't peer-pressure her. He simply delivered the information we asked for. I deal with many, many, many contractors and Tom with TWM Roofing impressed me. He even called me two days after the estimate just to make sure I didn't have any more questions and I had everything I need. That, my friends, is Top-Notch customer service! read more

Tom and his wife Qing came out to do a water test at our house. They were so nice and very knowledgeable. They thoroughly inspected the area and immediately found the culprit of our leak, which was not the roof. They were professional and went through where the water was coming from. I would not hesitate to call them again! read more

After my neighbor noticed a leak coming the fireplace and a leak in the porch area, I went to Yelp to search for roof repairers. I called Tom for an estimate and his crew showed up to my house in 2 days. They said the paper on my fireplace dried out and needed to be repaired along with other parts on the roof. After a bit of miscommunication, they accidentally ended up doing part of the roof that was perfectly fine, but still came by to fix everything that needed to be done! These guys are super professional, efficient, friendly, and not costly!! I've recommended them to all my neighbors because just like me they didn't know about getting your roof inspected every 10 years! read more

Estimate was reasonable, roofing crew was professional and responsive and job was completed in a timely manner. Leftover construction debris was probably on par with any roofing job. There was some minor cosmetic damage to a paver pathway, again probably on par with any job. I did have a few post-job issues that are probably not dissimilar from what would be experienced with any roofing company, but still rather disappointing. (1) An additional line item for 6 vents I had asked to be replaced showed up at $95 each for a total of $570 - the quote I had received for those was $50-$75 each and no communication about the $20 increase above the max estimate had been attempted. When I challenged this item they were willing to honor the $75 price, but still concerning that they were willing to bill without first confirming. HOWEVER as I was inspecting the work, I noticed that these vents hadn't been worked on at all, when I brought up that fact to the project manager he acknowledged there had been a miscommunication between him and the crew about what work had been done and the item was removed from the bill. (2) Some rafter tails that had previous termite repair completed on them were damaged by the demo crew. I sent a picture to the project manager of a sample of these damages explicitly saying they were caused by the demo crew and he said it would be taken care of with no indication that there would be a charge for those repairs. These repairs later showed up as line item additional charge. Admittedly I could have been explicit at that time in requiring him to state that the repairs to the damage done by his crew would or would not be at cost to me. I challenged this item and his response was that his repair crew had said the items in question would have required repair anyway even if not damaged by the demo crew - this is a highly subjective consideration and is of course what your crew is going to say (there are 3 other very similar rafter tails with previous repair work on them BUT were not damaged as extensively by the demo crew were not deemed needing replacement by the repair crew), but it was the final point he made before his final invoice with no offer for reconsidering those charges. (3) For each of the repaired rafter tails, at least one if not two noticeable paint spots we left on the main wall below the repairs. None of the issues noted above were very severe, just disappointing. read more

TWM Roofing - Rafter tail with preexisting damage NOT repaired, other rafter tails with similar prior damage but more demo damage were repaired - Roofing Near Me

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My roof leaked after one big rain last spring and caused water damage inside my home. My neighbors highly recommended TWM Roofing, Inc. in Bonsall, who had put a new roof on their home. I was glad I contacted TWM as I learned that they use a rubberized material that is superior to the 30 weight paper that was put on my rental property by another company. Tom and Qing Marshall, the owner's, take great pride in making sure that the customer is satisfied with every aspect of the job. They educated me on the vents, the color of tile match, and went the extra mile with their professional manner. Lino's crew did an excellent job and clean-up. TWM Roofing, Inc. is reasonably priced and dedicated to making sure the job is well done. They are going to be working on my other neighbor's house in a couple of weeks as word has gotten out how great their work is!! Thank you, Tom and Qing!! read more

I highly HIGHLY recommend TWM Roofing! I contacted 12 roofers about a leak in my roof, 3 showed up. Lee at TWM provided a very clear, very good quote with the full contract terms, pictures of my roof, and costs for material that might turn out to be needed once the tiles were pulled up. Rob answered my questions and warned about the one material he anticipated my roof would need. Rob scheduled my job ahead of an upcoming downpour. The three-man team showed up on time (a few minutes early actually :-) and knocked the job out in less than a day. They were polite, unobtrusive, and when they left, the grounds were spotless. That afternoon I received pictures of the repairs they made and the completed roof, which was beautiful. Then follow-up emails from Rob and from Tom, the owner. Qing sent my final invoice (Rob nailed it, exactly!) and later an email saying he had received my check. Amazing work and communication from these guys!!! The roof held up perfectly during the weekend downpour. And no funny business at all during the whole process, which was a huge relief. read more

Management did an exceptional job of communicating regularly throughout the course of the project. The tradesmen were courteous, efficient, and respectful of our property. They also maintained a clean work site through out the course of our roof replacement - crucial to us as our toddler most certainly would find stray nails. Would definitely hire them again. read more

I highly recommend this roofing company! First they were the only one who did a free roof of inspection. Other companies quoted $295-$395 just for an inspection. Once they came out it was quick and simple. They recommend I need just a standard roof maintenance package. Which was fairly priced! Once I agreed to the price. They were very quick in getting me on the books! The day they showed up they were courteous and professional! The job was done within 2 hours and they left no mess behind. Payment was also easy. I will be calling them again when I need more roof work done!! read more

We recently had TWM come for a second time to maintain our 15 year old flat roof. As a comparison we had two other roofers bid on the work. One came out with a maintenance quote and never was heard from again after I placed multiple follow up calls. The third said we needed a brand new roof! Art looked at the roof and said overall it was in good shape and suggested a detailed plan to address what was really needed. The quote came with a few days. They got the business, came to do the work in a timely and professional manner. I trust them implicitly and will have them back again in a few years to evaluate our roof. They are the best! read more

Wow! We interviewed about 6 roofing companies before hiring TWM - they have outstanding reviews + they came highly recommended on Nextdoor and they did not disappoint! Absolutely outstanding service from day one - Rob & Tom (the owner) were professional and more than accommodating with our rushed timeline. Felipe, their roofer was amazing!! We can't say enough good things about him. Outstanding quality at a very fair and reasonable price! We have to replace other portions of our roof and we will definitely be using TWM for all future repairs and referring them to friends and family! Great work and thanks so much to the entire team! Who knew a roof repair could be such a pleasurable experience! read more

Great experience working with TWM. They were recommended by the solar company to do a lift and lay on the complete roof. The estimate was fair, Carl stopped by initially to confirm the the initial estimate and when a question arose on some cracked tile, Tom, the owner was out with the hour to check things. Scheduling was done by Rob and he placed a call to me each day or so, to keep me in the loop during the rainy days. Leno and his men were great and he made it a point to keep me informed on a daily basis, as to their progress and schedule. The crew made sure that the roof was dried in at the end of each day as well a cleaning up on a daily basis. At the end of the job he made it a point to tell me to contact them if there should be any issues or questions. I would not hesitate to recommend TWM. read more

Wow!!! The best roofing company in San Diego!!! I had my roof evaluated for solar panel installation and Carl Stroud showed up within 24 hours of my call for evaluation. My decision to go to Stellar Sunpower was greatly influenced after my meeting with Carl. He inspected our roof and showed us photos of my roof bad condition. The roof is over 36 years old and a lot of the tiles were broken and the underlayments were exposed and some wood rotten. Carl was very honest with me and told me that the tiles does not have to be replaced, only the broken ones, it can be lifted and relayed but will need to replace underlayments and it will save me thousands of dollars to recycle old tiles and replace the broken ones. So I signed the contract for lift and lay. But after serious considerations, I decided to replace the entire roof with new tiles as I hated the thought of brand new underlayments with old recycled tiles so I called Carl and told him I wanted to replace the tiles entirely. He connected me with Eagle Tiles to pick my new tiles and he suggested the right tiles and thickness to order. The installation took longer than expected but I understood as the crew were working on over 100 degrees temperature. Qing Marshall was wonderful to work with. She kept me informed of the process. Tom Marshall was also very honest with me with what it would take labor wise if I switch to a type of tile not compatible with my old tiles. The demolition crew was unbelievable, all 8 crew members worked so fast. It was loud but that was to be expected with the amount of tiles they had to remove. The installation crew were so patient and funny. I enjoyed working with Felipe the managing installer and his other guys Deibys and Alexis. I felt so sorry for the crew as they worked daily in very hot temperature so I made sure there's plenty of snacks, cold water, cold sodas and lunch for them . This is the least i can do for them as they worked so hard in making my home safe and beautiful. Thank you TMW Roofing!!!!! read more

I can't say enough about how responsive and professional the team was at TWM Roofing . From Art who handled the on site, proposal and all follow-up to Francisco who handled the project work, among others there, wonderfully conscientious! So happy I went with them! read more

Gave a very lucrative quote...for a roof replace, all off a inspection request. .felt the need to compare things to a basic handyman skills. Felt the need to point out everything that was wrong, not so sure that would make me want to use this company, or at least give a better price for the work. Pointing out what the solar company and the direct tv companies did supposed wrong..kinda inflates this companies alter ego making them sound like their GOD, and they are the only ones that can do the job right. NO thanks found another company and they actually would repair... read more

Great Roofing company! Very professional and on time. These guys had my roof completed in 3 days! And did a great cleanup as well. The only thing I wish they could include was removing and re installing solar so it could all be done through one company. But either way they did a fine job and I now have a roofing company here in Fallbrook that I'll use for a lifetime! Thank you TWM! read more

We had read great reviews on TWM here and on Reddit and I'm glad we used them to replace our roof. The crew was extremely efficient and professional, completing the lift and lay in 3 days! They cleaned up every evening before going home. Really happy with the work! read more

I can't say enough good things about TWM. Getting reroofed is not a lot of fun and there's not much to show outwardly for the big expense! But I got five quotes and from the initial estimator, Lee, through the office staff and operations manager, Rob, it was a very professional, organized experience with about the best communications I've experienced from a contractor. But the biggest shout out goes to the roofer they assigned, Felipe. Felipe was obviously very, very experienced, took the time to explain exactly what he was doing and was generally very considerate and patient with my questions. And the cost was very competitive compared to the other bids. read more