1. Tuttle's Pool Company

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Miami, FL

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Tuttle's Pool Company

3.1 (18 reviews)
Closed • 8:00 am - 5:00 pm

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Ask the Community - Tuttle's Pool Company

Review Highlights - Tuttle's Pool Company

“So if you need pool service, repairs and pool issues call Tuttle's first they stand behind their product.”

Mentioned in 2 reviews

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Pinch A Penny

Pinch A Penny

(30 reviews)

$$

I made an appointment with a technician who said he would come on Saturday around 4 PM. I wrote it…read moredown on my calendar as he gave me the specific date. When I called at 4 PM on Saturday asking if the guy was still showing up I was informed by the manager, Robert, that they don't have service technicians on Saturdays. Well, this became a major problem because I was off all week and apparently the guy was supposed to come on Friday but no one did and I was home all day. No one bothered to call or inform me that they were not showing up. I can't take time off of work and was really hoping to get this done on my week off. This is caused a major problem for me as I am going to be stuck with this issue for some time. I didn't feel the manager was very professional when he said that I made a typo. That made me absolutely livid and I had to remind him. That customers are always right and that maybe his employee made a mistake. The whole experience felt very unprofessional for me.

I feel the customer service is one of the things that pinch a penny is lagging They are very…read morehelpful when it comes to helping you make a decision to make a purchase but when something goes wrong with that item And you go to the store to get a solution they send you to the manufacture because they do not replace anything after 30 days and the manufacture sends you back to them because it's out of their hands We are talking about a 30 something dollar leaf net that I feel should have lasted more than 2 and a 1/2 month Fortunately for me and unfortunately for pinch a penny there's 3 other pool store nearby that I can take my business to.

Tuttle's Pool Company - poolcleaners - Updated October 2026

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