This company helped us reach our dreams of having a beautiful pool in our Coconut Grove home. Dago…read morereally stuck by us as our pool was delayed due to the covid mess. We are very fortunate to have this in our lives. Thanks to all the Custom pool employees for making this happen. Had to recently reach out for a warranty issue, and they came through again.

We got our beautiful pool- Great company- great results! We…read moredecided to build our pool after extensive research and quoting with multiple companies. It is probably one of our home projects that required a lot of involvement, patience and constant follow up. Custom Pools stood out as the one with fair pricing, clear process and honestly, great reviews like the one I am making. Those were the reasons we selected them. I give them 5 stars because they delivered a beautiful pool and took care of all issues that came up. So let me tell you about the process. Their sales guys- Hugo- was personable and accommodating, he was the one that basically dealt with us throughout, and probably got tired of us because we called him a lot, and I mean a lot! Once we signed the contract and paid the deposit, it took several weeks for permitting, some delays were due to the company not filing right away because their guy was out and the City took their sweet time. Once they got permits, they moved very expeditiously. Only delays worth mentioning were more towards the end with decking and final inspections but once these were overcome, the project was on its way to completion. We had a punch list of issues that came up during the project but they took care of those and by the end all was to satisfaction. We started in February signing the contract, the actual construction of the pool started in June and we finished in September. So I would say it was a fair timeframe. We never met the owner during construction, however, at the end, we wanted to have a pool party to celebrate our Daughter's 12th b'day and it had to be postponed one week due to weather and a few remaining items. I called the company and got Dago- the owner-, who took care of business and did his best to ensure the pool was ready, clean and fantastic to have the party on the rescheduled day. So in other words, they came through and we wrapped it up with a bow! I would certainly recommend them. I would just advise that you must be on top of the project and act as a project manager to ensure things get moving at a good pace. These guys are great, just keep in mind, they have other projects running simultaneously and work with teams of subs as any other pool builder. Everyone was nice and did a great job!

my pool was renovated by National Pool Design amazing work…read more I love my new outdoor area Thank you!!

I know there are more than a few bad reviews- but my experience was completely different - yes it…read moretook some time not their fault but because of my full house remodeled. The team at National Pool had a lot of patience and finished a great new pool for my family. love the finish, color,...everything. They also did a friend's pool which also came out beautiful. Thanks National Pool for creating my beautiful zen place......

Been using this company well over 25 years -- for pool maintenance and a re-surfacing job a few…read moreyears back. They are THE standard in Miami for professionalism, courtesy, and service. Our pool is a tough one -- lots of trees around -- no screen enclosure. They keep it looking terrific week to week. They are simply the best.

Best pool service company in Miami! Have used them for years. Trustworthy, knowledgeable and very…read morereliable.

It's incredible the unprofessionalism of this so called pool builders.At the end it was better this…read moreway cause if a company is unable to take measurements and relays 100% in a survey done 5 years ago then i definitely will not make any bussines with them.This guy doesn't know or not have tools to take elevations or yard size in order to built a design and budget.Please go to someone that treats you as a customer that will invest a large sum of money and not bossing you without even starting the project.What will follow for sure is break of contract/price increase and all the related nightmare.For your own sake stay away!! You had been warned!! Proceed at your own risk and note this is a fresh review and not from 2/3 years ago or more as you can see here as time was freeze till now!!! Hmmmm..

Robert and Murial helped me build a pool two years ago, we love it and they were a pure pleasure to…read morework with. the advice they gave us was spot on . Robert and Murial helped us every step of the way. the Quality of work and Value was amazing. I have recommended them to dozens of people and I am confident of recommendation to Dream Pools... Thank you Robert and Murial . footnote the display on my chlorinatort went out I called Murial and the next day it was fixed by 9 am by Aqua mechanic.. thanks again for standing by me...5 stars!!!

Ok I'm not the kind of person that would recommend a pool service or any other service, unless It…read moreTotally Wows me, for the first time in over 30 years of having my own pool I can Honestly say... That I am extremely happy with Isla & Sun Pool Service. My last guy every 3 months was telling me that I had to change my filter. And in 5 years since my pool renovation, I have gone through 2 Pool Pumps and a Salt Water pump. And my pool always had algae, and was serviced once a week, and I also have a M8 vacuum. I decided to have I & S come out to give me a quote and to tell me what I needed to make my pool sparkling. All it took was some adjustments and chemicals and I can't tell you how beautiful it looks, my M8 goes up my wall which it hasn't done in years and best of all NO Algae!!! I Love I&SPS. They are great and I highly recommend them. And the value is better than what I was paying for.

we use Isla & Sun for maintenance. They're service is excellent trustworthy and reliable. We are…read morevery glad we heard about them.

These are the worst pool suppliers I have ever dealt with! The owner Manny will rip you off by…read moreselling you products that you don't need that will later cost you twice as much to fix!!

Great customer service. Very knowledgeable....Would highly recommend.....Full service pool store...read more

HIGHLY RECOMMENDED…read more When my pool turned green and looked like a swamp for the fifth time this year, I knew I needed professional help. I called Malibu Pools to see if they could help me quickly because I was worried the pool could get a lot worse. They came out and added the necessary chemicals; upon closer inspection, they recommended an acid wash to mitigate more damage and problems in the future. I'm SO glad I took their advice! WOW! The pool has never looked better, and I now have them maintaining the pool! Now all I have to do is enjoy and relax!!!

This is an awful pool company. Do not hire them to service your pool. On April 23rd our pool was…read moregreen and they did nothing. Over ten days later it is still green. I have called many times with no reply. This place is a joke - RUN!!!!

Excellent customer Services and pool system repair process .. My pool timer and my water pump was…read morenot functioning and their home services technician came onsite repaired my timer and replaced the pump effectively and efficiently ... Awesome customer service

My husband and I were excited on purchasing a home with a pool, however, we realized the pool pump…read moredid not function properly. At that point, we called Pool Max and Mike (owner) responded to my call in fairly quickly. Within a day, Mike gave me an estimate, which was very fair and he started the work. In less than 2 hours our pool pump was running perfect! He also diagnosed items that needed repair in the future and told me how to be more cost effective. Mike is professional, and reasonably priced. We are very happy to have him for our pool services!