1. Way-Lyn Pools

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South Miami, FL

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Way-Lyn Pools

5.0 (4 reviews)
Open • Open 24 hours

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2 years ago

Wayne has been taking care of our pool system for about 6 years. Trustworthy and offers warranties. I highly recommend Way-Lyn Pools!

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2 years ago

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4 years ago

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8 years ago

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Rosmel Pools Inc. - FIRE PIT

Rosmel Pools Inc.

(15 reviews)

****UPDATE**** I felt the need to add this update because now that I have had the pool for a year…read moreand a half, I am still amazed at the level of customer service that Rosmel provides its customers - even long after the project has been completed. As novice pool owners,you tend to have a lot of questions that fist year and Rosmel, in their signature "We are there for you" customer service, was there for us every step of the way. As always, e-mails and telephone calls were answered in 24 hours or less and any problems were FIXED immediately. Just a few examples... 1. Our pool filter resulted to be a bit too small for our pool (we have a larger pump because of our waterfalls) and Rosmell replaced it right away. We weren't even home. One day I got home and BAM! There it was. It has been smooth sailing with a crystal clear pool every since. 2. Like I said, we are novice pool owners and a few weeks ago were a bit alarmed at how much water we were losing. We thought we might have a leak. Rosmel was at our place the NEXT DAY. No leak! Regular evaporation rates. Yeah! 3. Our pool timer went to meet it's maker last week - dead as a door nail. We sent them an email on Sunday morning. I clearly was not expecting to hear back from them on a Sunday but I wanted to give them a heads up. By 3 pm the next day, our timer had been replaced. Unbelievable. 4. Our pool lights for some reason were out of sync. I e-mailed them, within about 20 minutes the owner himself responded and walked me through a few steps to reset them. Bam! My pool no longer looks like a psychedelic acid trip. I knew Rosmel was a great company when I hired them because I had done my research, but they continue to astound me. It is rare to find a company that AFTER the fact, still seems so invested in their customers. They truly stand behind their work and they take a lot of pride in what they do. Again Yelpers, when you consider building a pool, please also consider life AFTER the pool has been built. Things will happen, it's inevitable, but with Rosmel you can rest assured that it will be ok. You can't put a price-tag on that.

I had my pool built with Rosmel Pools a little over three years ago, and in August the pool pump…read morebroke down. What frustrated me the most was finding out that the warranty had expired in June -- less than two months earlier. The company only works with Jandy pumps and did not provide me with any other option except replacing the entire pump, which I find unacceptable given the short lifespan. I expected higher-quality equipment and better customer support for a pool that is just over three years old. This experience gives the impression that there is little concern for the customer once the installation is completed.

Biscayne Pool & Spa Solutions

Biscayne Pool & Spa Solutions

(19 reviews)

I called Biscayne Pools to service my pool based on the good reviews and chose Eric based on his…read moredocumented communication skills. I was not disappointed, and he provided me excellent service. He is a young entrepreneur and his future is bright. I would highly recommend him and his company. I have to comment on Eric Z's review: I believe that reviews should be neutral and based on all the facts. I do not believe his was. All his reviews seem to be negative and not constructive. Based on my personal experience with Biscayne Pools, Eric the owner does not only have integrity but a desire to win. Call them with confidence and enjoy your well-serviced pool.

I was a former client of this company for many many years and during that time had only good things…read moreto say as they were reliable and communicative with me about my weekly services and needs. This was up until mid February when my weekly pool service suddenly stopped (NOT for lack of payment) and I was never given a reason why. I called, messaged, texted and NEVER once did I receive a response from their founder. I found that to be very unprofessional after so many years of service. I was very disappointed. My pool turned green after waiting three weeks before choosing another company to come out. They could have at least sent a letter out to customers notifying them of any recent changes or disruption of future service as noted here on Yelp (closed temporarily til Sept 2021).

Custom Pools - Final product

Custom Pools

(23 reviews)

Custom Pools Review - EDITED…read more If I could give Custom Pools 11 stars I would! Before beginning the process of pool building, my husband and I researched and inquired with close to 15 Miami pool companies. Once we narrowed it down to 4 South Florida companies, we met with them individually and asked everything from A-Z. While the questions continued via email and telephone, several people seemed too busy to be bothered. We are investing thousands and wanted to make sure we knew what we were getting ourselves into. With Custom Pools, every single thing was answered and explained by the owner himself. There aren't enough great things I can say about this company and about Dago, the owner. The quote was straightforward, options were amazing, and communication was spectacular. Dago made himself available 24-7 and we were so impressed by his professionalism and the skill of his building team. From start to finish, our pool build took less than 3 months. Not only was the work done well but the crew was kind, honest, cleaned up every day and overall so pleasant to have around. One of the most impressive events was when the crew was digging the hole and hit the sewer pipe which we had told them was somewhere else. Within 2 hours, Dago had a plumbing company replacing everything. If you are considering building a pool, I highly encourage you to do your research and hire Custom Pools; I guarantee you won't be disappointed! With our sincerest thanks to Dago for helping our family create amazing memories in our home. We can't thank you enough for everything!

This company helped us reach our dreams of having a beautiful pool in our Coconut Grove home. Dago…read morereally stuck by us as our pool was delayed due to the covid mess. We are very fortunate to have this in our lives. Thanks to all the Custom pool employees for making this happen. Had to recently reach out for a warranty issue, and they came through again.

Way-Lyn Pools - poolcleaners - Updated October 2026

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