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    Tulip Dry Cleaning

    3.3 (27 reviews)
    Closed 7:30 am - 6:00 pm

    Services - Tulip Dry Cleaning

    Dry cleaning

    Stain treatment

    Tulip Dry Cleaning Photos

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    Tam N.

    This business irreparably damaged my wife's dress. They refused to compensate us for the dress unless we could "Provide a purchase receipt". Sorry, I don't keep my receipts of the clothes I buy just in case my dry cleaner messes up. You can clearly google the dress to see current retail value. They really leaned in on that and refused to compensate us. Never again, and I suggest others in this community think twice before trusting them with your belongings.

    Look for them between Sherwin williams and subway
    Brian P.

    This was my first experience with Tulip Cleaners and I am simply blown away by their customer first mindset. I pulled up at 6:04 and needed to pick up my cleaning as we are heading out of town tomorrow, And the wonderful young lady called her manager and they let me in to grab my cleaning. I love small businesses. This is an example of a business that makes America Great. Thank You for staying open for me.

    Zoom in on cardboard.. it's saturated in cleaner

    AVOID THEM AT ALL COST! Y'all if I could give this place a negative star review I would 1000x over. My husband dropped off my silk dress that was brand new THREE MONTHS ago at this dry cleaner. Their regular cleaner wasn't in when he first dropped it off so I was told the owner's daughter cleaned it. Upon receiving it I noticed it had white streaks, oil stains and just felt heavy with cleaner. I did not accept it and allowed them a month to fix it. Second time it was WORSE. I asked for the owner to call me because she offered me $20 for a brand new $400 dress of which she had the receipt and date of purchase sent to her. All I asked for was a phone call to discuss a solution because $20 would not cut it & a little time to be heard by the person who is not taking any responsibility in the situation. They asked for another month instead of taking that call. I gave that to them with the agreement that they will give me $200 to replace the dress if it's not fixed.. which I have now been told I will NOT receive. Zoom in on the photo and look at the cardboard in the picture.. it is so saturated with cleaners it was soaking through. Not only did you destroy my dress but this is a PATHETIC way of handling customers when you have failed them. The other picture is the text I received saying that they would pay $200 for the dress. I am calling you out Jeanine. Horrible horrible horrible way to run a business.

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    6 months ago

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    23 days ago

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    1 month ago

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    5 months ago

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    1 year ago

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    6 months ago

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    4 months ago

    The young ladies here are always polite and helpful. My clothes always come back looking great and the turnaround is super quick.

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    9 months ago

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    10 months ago

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    2 years ago

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    1 year ago

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    9 months ago

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    2 years ago

    Wow, dry cleaning has gotten expensive. Happy with the service but will take my chances next time.

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    1 year ago

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    2 years ago

    Solid dry cleaner but turnaround timing could be improved. Good choice for the Celina area.

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    2 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    8 years ago

    Great job on dry cleaning. No black spots on collars unlike other cleaners used in past. On time as promised.

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    Lapels Dry Cleaning

    Lapels Dry Cleaning

    2.1
    (27 reviews)

    Awesome quality on their dry cleaning! They offer pickup at your house & drop off! And to top it…read moreoff, their communication & customer service is amazing! Hats off to John! If you haven't given them a try, you should!

    I had a very disappointing experience with Lapel Dry Cleaners, and it raised serious concerns about…read moretheir professionalism, customer service, and how they handle customers' personal belongings. I dropped off several clothing items in the night drop on Tuesday evening after business hours, which was convenient and not an issue. The problems started the next day when I called to confirm they had received my items. Their phone appears to be a cell phone, and no one answered. I called twice on Wednesday and again on Thursday, with no answer and no return call. By Thursday afternoon, I went to the store in person because one of the items was my wife's dress for a wedding on Saturday. The employee could not find my clothing and had no record that my items had even been received. She explained that the dry cleaning is done offsite and told me she would call me around 4:30 p.m. after checking with the cleaning facility. That call never came. At 5:15 p.m., I returned to the store. When I asked why I had not received a callback, the employee said her manager was supposed to contact me. No one ever did. I again asked where my clothing was, and she said she still didn't know. I then asked to speak with a manager. The employee called the manager on her personal phone and put the call on speaker. The manager's response was surprisingly casual, simply saying they would "check again tomorrow." That was unacceptable. Tomorrow would be Friday, and if my wife's dress could not be located, we needed time to make other arrangements for the wedding. At that point, I was also preparing to file a claim for my missing clothing. As we discussed their intake process, I questioned how clothing dropped off overnight is tracked. Only after we walked through the process did the employee begin searching another area of the store. Eventually, she found my bag of clothing sitting in the back. None of the items had been processed or sent out for dry cleaning. They had apparently been sitting there untouched the entire time. What concerns me most is not just the mistake, but the complete lack of urgency, communication, and accountability. My calls went unanswered for two days. I never received the promised callback. No one seemed to know where my clothing was, and the manager showed little concern about the situation. Customers trust a dry cleaner with valuable and often irreplaceable personal items. That trust requires organized processes, clear communication, and respect for customers' property. Unfortunately, I experienced none of those things here. Because of the lack of professionalism, poor operational management, and disregard for my time and belongings, I will not be returning. I cannot recommend this business to others and would encourage anyone considering using this cleaner to think carefully before trusting them with their clothing.

    Tulip Dry Cleaning - dryclean - Updated August 2026

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