I'm so glad we went with West Coast Carpentry. Very prompt response time, both for initial quote…read moreand any questions along the way. He provided updates throughout the stages of the product. I had a budget and he was able to be transparent with pricing and design to meet my financial expectations. I replaced a large walk-out deck. The work was done quickly and with excellent quality. I couldn't find anything wrong or any missed spots on paint or flooring. We were so impressed with how they cleaned up the backyard between workdays. Would definitely recommend!

Great experience with West Coast Carpentry! We had damage to our pergola and Tobias and the team…read moreprovided a quick estimate and did great work. They rebuilt the posts and it looks like new!

Update 3: Now I'm some secretly disrespectful person (first I'm hearing of my alleged bad behavior)…read morewho plotted all along to take screenshots of our communications (that live in text threads) for deceitful purposes. Please stop updating your responses to change the story and accuse me of some new bad behavior. The texts are our communications, I didn't call you and "press you". There are no other communications. They also speak for themselves. Adding a screenshot of your prior edited comment. Update 2: Last update and lowered my rating from a 2 to a 1 star to reflect the now edited response that no longer says I "haggled" for a faster time and suggests for the first time that the glass didn't break "on its own". So I'm adding a picture of the glass, and another text screenshot where Mike refers to spontaneous breakage and asking the glass company if it's under warranty. Not sure why he's ask them if it was under warranty if it didn't break on its own. Update: I am not surprised that Mike responded. I never "haggled" to get it done sooner. If I had, I'd be pretty bad at haggling for it to take 3.5 months for it to not get done. But as I said, I have receipts. I would not recommend working with Hicks. I have had a series of issues, but held off on a critical review since he would previously try to resolve the issues. I hired Hicks to install a patio railing. The work was done fairly quickly, but after less than a year, one of the cables had fallen off. Hicks came back and repaired it without additional cost, which I appreciated. Next I had Hicks install a glass and wood balcony. I wasn't happy with the quality of the work or the state of the job site, and again Hicks apologized and came back to make it better and clean up the mess. He was at times defensive, but again, I appreciated him fixing the errors. Less than a year after the balcony was installed, a glass panel shattered. There was no impact or area of impact, suggesting it was from a glass manufacturing defect. He told me the warranty on the glass he used was only for 6 months from installation (even for defective glass), so I'd need to pay for a new sheet of glass, but he would install it without additional charge. The glass shattered in mid October. It's now February. Hicks' communication has been really challenging. I pushed and pushed to get it installed and it took months to even get scheduled. On January 9th, the day he was supposed to arrive to install, he didn't show at the agreed upon time, and only later responded after I had reached out about him being a no-show to let me know that strong wind had blown over the replacement glass and it broke. I was very frustrated because this was January and he had initially told me it would be a few weeks to get the glass replaced (which would have been November). Had it been installed in an even remotely timely manner, it wouldn't have blown over and broken. So I asked when the new glass would arrive, he said about a week. I asked him if he could please schedule me for a couple weeks out so we have something scheduled and I wouldn't have to wait months again. He said yes, but didn't actually schedule me. I started messaging a couple times a week with no response - again, said the new glass should be arrive in about a week on January 9th. Yesterday I messaged saying I needed an update, and he told me the whole thing was too stressful and he's not doing it anymore. So I waited 3.5 months for him to replace defective glass that he had offered to replace (with me paying the cost of the glass), and then he just decided he's not going to do it. I was patient and incredibly reasonable through all of these issues, but the defensiveness and failure to communicate and follow through isn't professional. I have receipts for all of these communications.

I haven't had a good experience with Hicks Exterior Accents. I accepted their offer to build a…read morebalcony and patio cover in January 2024 and as of Dec 2024, 11 months later, the job still hasn't been completed. Mike Hicks and his crew built the small balcony and poles for the patio cover, but left without adding a cover to my patio. I've paid all of the milestones agreed upon, and even advanced part of the material payment, per his request, to get the order placed. Mike said he received the material but it had the wrong color, that he orders directly from China and that he is having issues with the supplier. Every time I ask for an ETA to complete the work, he says he'll get back to me, but he never commits to a timeframe. It's been almost a year of issues and headaches without line of sight as to when or if he will ever complete the work.

Unfortunately I couldn't use this company for what I needed. Connor did arrive for the estimate on…read moretime( early in fact). I appreciated his honesty explaining what needed to be done. Connor is very knowledgeable and a really nice guy!! He was willing to go to Home Depot to get a 4 x4 to shore up my patio for a temporary fix!! I wish we could have had him rebuild our patio(s) but we decided but we decided to use different materials Connor doesn't offer.

I called Connor for an inspection on a home I am buying. He came within an hour, inspected…read morethoroughly, and spent time with me explaining and educating. Turned out no repairs were needed. He could have recommended work and I would have believed, but Connor said the deck had plenty of life left in it. Better service than I could have asked for.

Shower Door Masters -- True Professionals from Start to Finish…read more From the moment I stepped into their warehouse showroom, I knew I was in capable hands. The space was well-organized, with a wide range of high-quality shower door options that made the selection process both enjoyable and efficient. The team was incredibly knowledgeable, guiding me through styles, finishes, and functionality with patience and clarity. What truly set Shower Door Masters apart was their professionalism during installation. The crew arrived on time, worked with precision, and treated my home with respect. The final result was flawless -- a beautifully installed shower door that elevates the entire bathroom. If you're looking for excellence in product, service, and craftsmanship, make Shower Door Masters your first and only stop. I wholeheartedly recommend them to anyone seeking top-tier shower door solution

We needed shower doors replaced and a mirror wall in the master bedroom. Their estimating team…read morecame in and a few weeks later they were installing. Their installer noticed two minor flaws, so they had those parts recreated. When done that Lady was thrilled. The mirrored wall had to be replaced because the heat from the Palisades Fire caused the old adhesive to soften, losing its bind, allowing the mirrors to pull away from the wall (breaking, cracking and causing the mirror to discolor(mirror rot). Both areas look great. Fast and reasonable.

We are so happy with the new stair railing Brian and his team made for us! From start to finish,…read morethey were professional, on time, and delivered excellent quality work. The whole process was smooth, and we were really impressed with the final result. Highly recommend!

What an amazing contractor. I'm blown away. Brian came over to the house several times to assist us…read morein the design since we were, admittedly, all over the map. His experience and know-how contributed to the success. He's a really good designer so if you hire him, don't be afraid to tap this skill. On the installation day, his guys arrived on time and ready to work. I was expecting a full week and they got it all done in about 2.5 days. They cleaned up at the end of each day and we never lost the use of the staircase which was a total bonus given: kids, dogs etc... Just a great experience and well within our budget. I can't say enough good things about Brian and his crew. True Craftsmen and very nice guys. If you need stairs or a refresh, he's your guy!

Ricardo did a great job sanding and restaining our gate. They were on time and left the job site…read moreclean. Price was fair. Thanks!

I have two teak lounge chairs and a teak Lutens bench all close to 15 years old. Teak Masters has…read morerejuvenated them probably 4 times, each time they come out great. Here are a couple of before and after photos. They are professional and very nice owner and crew.

Dealt with Luis from Country fence. One of the most professional and responsive agents I dealt…read morewith. Very knowledgeable from start to finish. We discussed several color options to go with our backyard and height lengths not just for looks but also privacy. Throughout the process he is easily reachable, will do his best to accommodate situational changes and did their best to move me up the install since we were also dealing with the city inspector's schedule. He even suggestedI consider a shorter side wall between the neighbors to save on cost compared to the 6 foot ones we had them install that is rowed up the hill. I already had to call Luis for a warranty fix and he came within 2 weeks to replace the part. They will get the job done for your fencing needs.

Terry Akins from Country Fence is very nice and easy to work with. I was looking for a fence that…read morehas embossing on it and I searched the internet high and low, and Country Estate Fence is the only company that offers this option. Terry worked with me tireless when my neighbor kept on changing their demands. Terry also showed up everyday during the installation and the crew always cleaned up before they leave. A great company to work with.

Andrew and his team are the BEST! I got 4 bids, and Andrew not only came in at the lowest price but…read morealso offered the best service. His communication and response times were top-notch, which to me is extremely important! I cannot recommend them enough and will be using them for any needs I have in the future. He did our master bath but we were so happy with the work we ended up doing our kitchen countertops/sink as well!

When my wife and I moved into our new house, we were in desperate need of renovations and upgrades…read more I interviewed multiple general contractors in the area but Andrew was by far the best one. We did everything from full kitchen remodel, new floors, bathroom remodels, hardware finishes, etc. He and his team had great communication with me throughout the project and kept me informed at every step of the way. The quality of their work speaks for itself and my family couldn't be happier with the results. I would 10/10 recommend working with Andrew for your contractor needs!

Sharks. Sent a Salesman. Not roofer. Overpriced. Simply robbing. Won't stop calling me to ask for…read moreworks even after 2 years.

veryr bad experience with refined Roofers. Cost me a new $6,000.00 roof. Also they are not endorsed…read moreby the BBB. Just be aware...J