Crank Waterproofing was amazing. Everything you want in a company. Communication was excellent. They let us know exactly what was needed and they were doing. They were honest, prompt, thorough, and made sure we were satisfied before they left. We will always go to Crank Waterproofing. read more

After seeing we had issues with our balcony posts, we were lucky to get an honest framing contractor who told us we needed a waterproofing company, not a framing contractor. We called Crank Waterproofing and, while their bid was higher than expected, we realized the scope of work was significant. Crank did an excellent job, showing us their work along the way so we could understand all that went into waterproofing done right. They kept us informed so we knew when and who to expect, as well as what work would be done. We've had enough experience with contractors through other remodeling work to realize Crank was the most professional and trustworthy company we have encountered! Our balcony looks great and feels solid. Highly recommend Crank Waterproofing. read more

I have used Crank Waterproofing on a few different rental properties in O.C. and they exceed my expectations each and every time. Couldn't be happier with the results. Shout out to Rocky and his crew. Couldn't be happier! Thank you read more

Was recommended this company to waterproof my home, they came out and took one look at the property, said he would get me an estimate but that he might not be able to do it and that he would refer me to someone else. I've tried for a week now to get a hold of them with zero response. Meanwhile my home had water coming in. He knew this when he came out and I told him I needed this done asap because the damage is going to get worse with all the rain. Take your money elsewhere! read more

Crank Waterproofing - Decks & Railing Near Me - Costa Mesa, California

Very pleased with our experience. From communication to execution, we felt at ease. Several months later zero complaints. Highly recommend based upon price, professionalism, communication, craftsmanship. I will be sharing my positive experiences with my neighbors in Newport Beach. read more

Crank Waterproofing - Very pleased with our experience. From communication to execution, we felt at ease. Several months later zero complaints. Newport Beach - Decks & Railing Near Me - Costa Mesa, California

Crank Waterproofing spec'd and completed our project in extraordinary time and went above and beyond. Not only were they able to advise us on a cost effective plan, but they identified other areas that needed improvement and folded them into the original spec and still came in on time and within budget. Truly refreshing and remarkable experience with this team. read more

I very rarely review anyone, but Crank redid my entire rooftop deck waterproofing last spring and did an incredible job. First class workmanship from start to finish. They also came by on short notice to locate and then fix an entirely different leak coming from a duct running against my side exterior wall in the past few weeks. Very highly recommend. read more

My experience with Crank Waterproofing was truly a 5 Star experience! Rocky, Carrie, and Jose did a great job making me feel like an important customer. I have a semi-outside staircase leading to a small outdoor deck. The deck is directly over our master bedroom and a leak would be a big problem. When I shared a little concern they jumped right on it and addressed the problem to my complete satisfaction. A very professional outfit who I would not hesitate to recommend. read more

Crank Waterproofing - Decks & Railing Near Me - Costa Mesa, California

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I've done a fair number of house project over the years and working with Adam was by far the very best experience I've ever had. Adam completely overdelivered with incredible value, efficiency and style. The process could not have been more easy or seamless. Costs were a fraction of the quotes we received from others. The project moved very quickly and I had the pleasure of only hearing about the project completion, with no problems at all along the way. Finally, Adam has a really great aesthetic and it was such a relief to immediately like his choices; I didn't have to spend any time or energy researching or suggesting alternatives. Thanks again for such a successful project! read more

I highly recommend this company to anyone looking for a new roof. Adam and his crew were timely and worked quickly. they tore my roof off and had a new one on in less then 2 weeks. There was damage to my facia and a couple of the pieces of plywood. They recommend a great contractor,Schaffer construction to replace the wood. All in all, it was an incredible experience, my roof looks amazing and I highly recommend this company! read more

Crank Waterproofing - We went with a black roof! - Decks & Railing Near Me - Costa Mesa, California

I had high hopes that this company would be able to work on my flat roofs at a few of my rental properties from all the positive reviews. Charlie came out to do an estimate on a Thursday April 6th, he was on time, friendly, appeared knowledgeable, and said he would send me an estimate in a few days. I figured since the weekend was close it may be longer. After a week, I texted on April 14th to make sure that I didn't miss the estimate or that maybe that they had lost my contact info/email, and left my info again and gave it a few more days. After I still had not heard back, I called the main number on April 20th and left another message. NEVER HEARD BACK by text or by phone from anyone after my estimate appointment, completely ghosted. That's fine if you don't want the job, just take a second to text or call to communicate the decline. I can't speak for their workmanship, but their customer service follow up and communication is awful. Therefore, I would be reluctant to contract this company because should an issue arises I doubt you will be able to reach them or that they will call you back. I would NOT RECOMMEND Crank Waterproofing in Costa Mesa and would pass and keep looking. read more

BUYER BEWARE!! Update to my 2017 review - Pennington Construction (the contractor I chose to fix the issues that Crank left me with) did fantastic work, but I was worried after a really hot summer and cold winter whether there could be issues with the balconies, as there were each time with Crank Brothers. Happy to report - Pennington Construction came through! They did fantastic work that has held up through the seasons and still looks great! read more

After getting 5 estimates to replace my deck I decided to go with Rocky at Crank Waterproofing. I was not disappointed. They showed up on time, the work crews were very professional and left my premises clean at the end of every day. The job was completed as promised. I would definitely use them again. read more

Excellent company to work with; highly recommend Crank Waterproofing if you are in the OC area. We had a leak on our deck. Repair was quick, thorough and fairly priced. Was a pleasure to work with the team who was highly professional and communicative along the way. Very happy to have found these guys. I own a few rental properties in the area and will use them for repairs moving forward. read more

Adam and his team are awesome. Adam communicates well, is on time and extremely detailed. His team was efficient and skilled. They thoroughly cleaned up each day and were done quicker than we expected. Our roof is gorgeous and we would HIGHLY recommend Crank to anyone in the market for a new roof. read more

Further update - the work that Pennington did to correct what Crank did has continued to hold up. Couldn't be happier.

Adam Jones was the only contractor who would take on the repair of my deck that included the installation of the new glass deck railing The repair of my deck also included the removal and reinstallation of the my sliding door that is used to access the deck to make the deck weather tight. I would like to point out that other deck contractors were not interested in estimating the cost of the new Glass railing and the removal and reinstallation of the existing sliding door, this would have to be arranged and scheduled by myself When Adam came to the house he new exactly what had to be done to complete the installation. I highly recommend California Deck Company read more

Crank Waterproofing - The old deck with the wood post and glass panels - Decks & Railing Near Me - Costa Mesa, California

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We had a leak coming through the deck of our upstairs rental unit into a bedroom below. Rocky came out and gave us two bids..replacement or repair. The scope of water damage called for just a repair. The job was done thoroughly in a weeks time by Rafael and his brother. They were polite and attentive to details. The job came out great, and we are looking forward to years of a leak proof deck! read more

We had a very bad leak during the heavy rains. These guys came out and patched our roof. One we decide to get a new roof we will be going through them. Amazing work and very efficient. Thank you! read more

The initial quote and installation went fine, but when it came to repairing a crack (still under warranty), we have only gotten through 1x. I've emailed, messaged on Facebook, texted, voicemails... A gentleman came out once to repair, a full week after the scheduled visit (no longer a surprise as they seem to have trouble keeping their schedules correct); he did the first stage of the repair and said "I'll be back tomorrow to complete the repair and put the epoxy cover on." I should have had him say it on camera or write it down. We've been trying to get this done since around May 10, 2017. It is now September 20, and still not completed. If you want a company who maintains customer relations, find another one. read more

Guy came out and proceeded to tell me he has no idea how to fix the problem. Hmmmm why you here then? He was going to have the "expert" come. He did start the foreplay of ripping me off (explaining "all the work" "it's a huge job" bs) but then was too lazy to even send a quote or get the expert to contact me. I was getting a quote on a rooftop deck grading issue in HB. Eventually used erik Pennington my God he delivered at a reasonable price read more

I retired in 2011 after owning one of the top 10 roofing and waterproofing consulting firms in the nation for over 25 years so you can imagine I'm a pretty picky guy when it comes to quality waterproofing applications. I was extremely impressed with every facet of this company from the sales people, to the technicians, the quality workmanship, and keeping the job site clean and detailed. They show up when they say they will, they do what they say they'll do, and they are professional from beginning to end. I have to say that Crank Bros are the guys to call if you have any type of deck waterproofing needs. When the project was completed I decided to go into their office to pay because I had to shake the hand of the Owner "Rocky" and thank him personally for a great job and overall stress free experience! read more

I recently had a leek that turned out to be total deck remodel, Adam, with Crank Waterproofing, was recommended from my Painter, Chris Miller. Adam and his team where such a pleasure to work with. Not only were they professional, but they also picked up after themselves, never left me with a mess (other than the demo, which they did in record time) my house had been recently listed on the MLS and needed to be showable at a moments notice. What a pleasant surprise to deal with professional GC's and the guys who do the work day in and out, every single one was courteous, professional and diligent!! Adam didn't over-promise and under-deliver, instead, he was under budget and right on time. The rains continued for weeks of our construction and Adam would go and check on my home to make sure other areas had not leaked as a courtesy. Wonderful person. I would recommend Crank Waterproofing to anyone. Donna Baldwin read more

From start to finish, Crank Waterproofing did an excellent job. Rocky was really responsive and answered all my questions regarding sealing and coating our deck and provided a quote quickly. Carrie in the office did a great job on coordinating the scheduling and phases of the work. Oscar and his crew did an absolute amazing job on our deck. It looks incredible!! I would highly recommend Crank Waterproofing and would definitely use them in the future! read more

We were very lucky in finding Crank to seal our balcony deck. Rocky and crew were extremely patient and informative. They helped us with design. The work was done promptly and precise. The crew took the time to ensure all areas were protected and cleaned at end of work day. Highly recommend Crank to anyone looking to seal a deck or decorative outdoor floor covering. read more

HORRIBLE! I found this company on the internet. I called, texted as instructed on the voicemail, and called again. No reply, call back, anything. Finally I tried one more time and got in touch with this guy. I sent pictures of our pool area as requested and the guy never got back to me at all - even after a follow up email and phone call. Very similar experience as Eric G. in July 2015. If this guy can't even muster the energy to be professional and follow up with a courtesy call, how can one expect him to be diligent and deliver a quality work product? AVOID!!! read more

They arrived, Rocky & Charlie, to quote on resurfacing my pool deck and patio. I waited about a week and had to call back to the office and ask for the quote. They sent one without any detail. Someone just put in a ridiculously high price. I would never use them. read more

Excellent Company to do business with. Professional, trained and use the best quality materials. read more

I contacted Rocky at Crank Waterproofing to get an estimate to repair and replace decking on a balcony and outdoor 2nd story walkway. I couldn't be happier with the job they did. They found more damage after removing the old decking and were very fair with the price increase to fix it right. From the carpenters who did the woodwork, to the stucco guy to the painters, they were all very professional and personable. I will certainly use them again on another project. Thanks Rocky!! read more

This review is for the customer support and on-site estimate service. The girl who made my appointment was very friendly and efficient. Kevin from Crank Brothers came out to provide an estimate. I quickly realized that I had inappropriately called them out (sorry!) but he remained very helpful and actually went above and beyond in offering advice and suggestions on how to address our problem. In the end they would have been able to do a very small portion of the work so agreed to send a quote, which arrived promptly from his office staff. We didn't end up using Crank Brothers because we really needed a different service and the high cost of bringing them in for a very small portion didn't work for us. However, I was so impressed with the way they treated me that I really wanted to share this info. read more

I hired California Deck to replace my deck and I could not be happier with my choice! These guys really came through for me. They not only replaced my deck, but they did extra work as well, like replacing some windows and some additional water proofing. It was a pleasure to work with their crew, from start to finish. I would recommend them to anyone looking for a company that gets the job done. read more

Crank Waterproofing - California Decks replaced our deck and rail. - Decks & Railing Near Me - Costa Mesa, California

I called Adam and he returned my call within 10 minutes and was able to meet me at a home where I needed the deck inspected -----that afternoon! And, there was NO CHARGE! He was honest and efficient and provided great follow up! I would and will, highly recommend him. Adrienne Brandes Realtor, Surterre Properties read more

Great response. Buying a house and needed professional planning/remodeling advice during the contingency time period. Called Adam and he sent out Rocky the very next day. Rocky even went to the city planning department prior to the appointment. They knew I would not be doing the deck work immediately and they still came out very quickly. Rocky was very informative and professional and honest. I highly recommend California Deck Co. read more

Excellent experience from start to finish. We chose them because of their great reputation and we weren't disappointed. We had a few things that needed taken care at the end of the project and they were on top of it right away with no hassle. Great job guys. read more

We couldn't be happier with how much nicer our pool deck looks after Crank Bros' work. From the beginning they were responsive and professional, and never engaged in high-pressure sales. They were here when they said they'd be, did what they promised, and delivered 100%. The old 1950s concrete deck looks like a resort now. We enthusiastically recommend Crank Bros. read more

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I'm really happy with the way our deck came out. Adam and his crew were very quick and completed the installation at a price that was right in line with other quotes we received. I'm so glad I went with these guys. They are really good at what they do. read more

I would like to thank the entire Crank Bros team for doing an excellent job repairing and resurfacing our deck. It all started with Carrie's professional and kind attitude accommodating us to get scheduled. We had some work to do to get our deck ready before they could start the repair and she went way beyond to accommodate us. Thank you Carrie! Kevin did an amazing job with the deck repairs. Our deck leaked and we had suffered water damage because of it. Kevin's crew had to pull back our deck almost two feet, replacing plywood, and blocking. He tied the new decking into the old perfectly, He even went the extra mile and took out some rusted bolts. He installed new scuppers, crickets for proper drainage and a beautiful stainless steel curb to accommodate our next railing. They even ended up having to demo some of our stucco to make sure the flashing (water proofing) was done correctly and matched the color using fog coat. Thank you Kevin! The end product here is that we now have a deck that's completely water proofed, a curb that will accommodate our new railing and a color coat on the deck that looks even better than before. These guys are a top notch crew that I highly recommend to anyone that wants their deck done right the first time. Whether it's a repair or a completely new deck their number is the one I would call. Thank you Crank Bros for giving us a deck we no longer have to worry about. All the best, Corrinne and Pete Reese read more

Adam did finally get back to me. He said I sent to his old email. He only tried to reach me on Yelp although I was referred by a contractor currently working on the house next to me and I do have email, text and phone trails back and forth. Including an invoice. Giving him the benefit of the doubt. He has offered to correct the problem. I will update later. read more

Fast, friendly and professional. These guys do exactly what you want and do it well. I just had them coat a 600 sq. ft. patio and huge stairway for me. Only took them a few days from start to finish and I am very satisfied. The product is non-slip, looks great and 100% waterproof. read more

We bought our home from an investor who unbeknownst to us cut corners on repairing our deck leading off of our master bedroom. With all of the recent rain storms we became aware of the deck problems with leaking into our garage that resembled Niagara Falls. We were desperate to get the deck repaired but found out that due to the rainy season all decking companies were backlogged with emergency repairs and thought we were going to have endure and manage the leak on our own. We called Adam and he came that same day we called to assess our situation. He quickly assessed the despairing situation and noted all the improper repairs that had been done previously and that were the cause of the leak. He scheduled our repair immediately after our initial meeting and by the time the next rainstorm rolled in we were LEAK PROOF! This company's expertise was evident throughout the entire process of repairs. I watched as they removed the old deck and installed the new deck and the level of expertise, quality of materials and care was evident throughout the entire process. There is a high level of craftsmanship that Adam brings to each job and I confidently recommend California Deck Company. This is a premiere company offering the highest level of excellence, professionalism and expertise. read more