I feel really bad to give one star, but this place is horrible. I blame it on buying restaurant.com certificates (NEVER AGAIN!) and taking me to these crap holes and still paying a lot.
came here for dinner as my friend was craving sushi and i realized i had a dozen certificates i had yet to use. I read reviews, and warned her they were mixed, and may not be good. So went in with neutral expectations. Walk in, and 3 people sitting at the bar. The waitress walks towards them and tells us to sit at any table, in a rude way. We had a choice of all 10 tables so sat down. She gave us menus. And no water until we had to ask.
Asked if we got miso soup, and she said no. This waitress had a beyond rude tone by the way, was not digging her at all. I asked if we could get one anyways, and she brought 2 when I didnt want one. I told her I didnt want any, and she huffed, well, I wont charge you. Fine.
Decided on a few rolls. Spicy Tuna, Rainbow, Blossom, Shrimp Tempura, and Macadamia as I had read they were good. Spicy tuna and rainbow came out first. My first bite, I almost gagged. The rice was sooo mushy, and they pack a lot on. The tuna...didnt taste like tuna. I dont eat sashimi, so for me to tell the raw fish is bad, or doesnt taste the way it should taste...is PRETTY darn bad. the rainbow roll, i couldnt even take another piece. The CA roll...like how can you even go wrong with CA roll? The cherry blossom was worse, with all that nasty old tuna around it. My friend was collecting a plate full of the mushy rice, and I started to take off the rice too.
The macadamia had a macadamia nut, smoked salmon and cream cheese. It was slightly okay because all those flavors kind of took away all the nastiness from the tuna, but still, that mushy rice!!! Disgusting! The tempura roll was the most decent out of all of em, but basically since we just ate the tempura shrimp.
So I hand her my restaurant.com certificate at the end. I feel service is horrible if you show it at the beginning and youre forced to pay 18% gratuity anyways. She takes awhile to do her calculations, and says the total came out to $43, do we want to order $2 more or just add it on? First of all, hell no, am I buying $2 worth more of stuff here, and second off, it was a $25 certificate and minimum order was $35. I tell her, no we ordered at least $35, and that's what it's for. Then she gets all exasperated with me, and says, no, its $45, you only ordered $43! And asked if I just wanted her to charge the extra $2. I tell her again, it's $35 minimum, and she goes back and checks. Doesnt apologize and says something to the sushi chef, and comes back with the bill. I still ended up paying $30. Ugh. For food I didn't enjoy and forced myself to eat as it was my idea to come.
To think, it was me telling my friend I did not want to go to Ariake, and instead wasted $30 plus cost of certificate for a horrific dinner. NEVER again. read more