Consider using a different company. They showed up the first day not prepared to do the job. I had…read moreto drive 30 minutes to purchase supplies for them and then, after the first day, they never came back until I threatened to cancel them and hire another company (as I hadn't paid yet I was in a better position). They finally showed up several days later just hours before the deadline I gave them. No call no communication at all. There was another company on their way to give another estimate for the remaining work when they finally showed. But after the work was completed the owner would call/text several times a day looking for payment. So he clearly knew how to call and text just not when I was calling and texting trying to figure out why they were not showing up to finish the job.

Messaged multiple times with no response, they came out to the property and never followed up with…read morean estimate or any information about our project. Not a great way to treat potential customers. This process is already enough of a pain without having to track down someone to accept your business.

You're probably reading this because you're trying to decide if you should go with Pure Roofing…read morecompany - do it! Pure Roofing is a unicorn! I'm usually skeptical when a company has a perfect 5-star rating (check the Google ratings, too), but if the job they did for me is any indication, they've worked hard to earn every star. My rental property in Alexandria got hit with back-to-back storms, and my tenant texted that a man named Jesse knocked on the door to offer free roof inspection services. Yes, someone knocking on the door usually raises a flag for me, but I checked out their website and thought, "Why not?" Within a week, Jesse met with an inspector from my insurance company (USAA), and Jennifer from the office sent the proposal to them. Billy (company owner) and I met online to get all the contract details in order, Melissa coordinated a date with my tenant, and when the day came, the Pure Roofing Team replaced the roof in one day. The tenant reported that the roof looks fantastic and that the clean-up was impeccable. The team made everything so seamless and easy; the hardest thing I had to do was pick out the tile color. Their quality work just upped the value of my property, and the best part: I only had to pay the deductible! You'll see a lot of the other reviews state how customer-oriented this company is and how happy they are with the work they did - I definitely am, and I think you will be, too!

I live on the top of a hill outside of The Plains, and my barn has been hammered by wind storms…read morerecently, and I have been dreading having to replace the roof -- it's big roof (about 5,000 sqf) and a complicated roofline, with tricky cupolas. The crew at Pure did an incredible job. Excellent assessment, great help with the insurance company, terrific customer service at each step. Multiple visits and consultations to work out the tricky parts. And when it came to the day of the work, they showed up with 15 guys at 5:30am and had it done by 1:00pm -- it was amazing to watch. Absolute hustle. Everything was immaculate after, including dragging all of the nearby turf and access points with magnets to collect any loose nails. Great service throughout. I am not in the habit of writing glowing reviews but I gotta say, these folks did an amazing job. I'll hire them again when my house needs a new roof.

I requested about ten quotes and estimates from various contractors. Jon came in and knew exactly…read morewhat to do and gave me one of the best quotes. Additionally, I was comfortable with the reviews and photos I saw from other work his team completed. So far, so good! Jon and the team started working to remove the Popcorn ceiling on Monday. They were on time and started immediately. On day two, I came back to check the progress, and it looks great. I cant wait to see the final results; I'm happy with my experience so far, and I will update my review once the job is complete. If this continues to go well, I will undoubtedly work with his team again on other projects down the line.

Came to my home on 8/2 to review specs for the requested project. I haven't heard back and an…read moreestimate was never provided.

When I called this company, I had spoken to several large companies already that had 4/5 stars. I…read morehad a leak at home in September, all the large companies kept giving me a ridiculous quote that was unaffordable, especially given the climate. A friend referred this company to me, I was hesitant because they were not a "well known" company. Well... well... well let's just say the photos speak for themselves. Julio and his team, went above and beyond. When they finished the work, I literally wanted to cry, it took them three weeks, from start to finish. He was friendly, affordable and thorough. He completed the job how is requested him to do it!

BBC Contractors installed gutters for me on 2 occasions…read more The quotes were reasonable and the workmanship was very good. The installers were polite , courteous and experienced. Bairon Zambrano was also courteous and is easy to communicate with. I believe him to be an honorable representative for BBC. I would definitely use them again.

Bairon came to do a roof inspection. He was right on time and knew what he was doing. He explained…read morewhat I thought was a problem was just how the house was built and it was supposed to look that way. He could have told me there was a problem and charged me, he was not only very honest he didn't charge me for the visit. Real honesty like that is hard to find. I highly recommend this business.

Sam at AZA was great at managing our new bathroom installation project front start…read moreto completion. They made our vision become a reality and added real value to our new home!

Great work done! Replaced our carpet upstairs with hardwood…read morefloors. Matched the color well & did the work quickly. I'd recommend them!

DMV and I agreed on a time to meet at my house on 9/6. Unfortunately, they were a no show and did…read morenot let me know they were not going to be coming by. We rescheduled for 9/11, after I reached out, at 8:30 am and the same thing happened again - no show with no forewarning. I was looking forward to meeting with them based on the reviews. But, my experience was not quite the same unfortunately.

Thomas was wonderful to work with for our trash pick up job. He reached out promptly, communicated…read moreclearly, arrived promptly, and is the nicest guy. We look forward to working with him and his team in the future if we should need any assistance.

As a first time homeowner it is so important to feel comfortable and confident in the contractors…read morethat work on your home. I got several quotes from other gutter replacement groups in the area, and when I first met Charlie I instantly knew he is who I wanted to hire to replace our very cool (but old and failing) front gutter. He was always prompt, got us on the books quickly, explained everything throughly, his crew (AND him) were at my house 30 mins early for the job, and everyone was very respectful and cleaned up after the job was completed. Charlie even helped me better understand my home beyond the gutters (and gutter guards). On top of all of that, the quote was just slightly higher than the cheapest quote I got--absolutely worth it. Definitely recommend!

We needed a single decorative window shutter replaced, and most companies either wouldn't take on…read moresuch a small job or required a high minimum cost. This company was the only one willing to waive their minimum to help us out and I'm so glad we found them! They were incredibly patient throughout the process, helping us locate the exact replacement and making sure the color perfectly matched the existing shutters. They even went the extra mile by replacing the neighboring shutter as well, just in case there was any fade difference between new and old. A special shoutout to Charlie, who helped us and also did the work -- he was amazing! Extremely communicative, kind, and respectful. He kept us informed every step of the way and truly cared about getting everything perfect. This may have been a small project, but they treated it with first-class service. If you're looking for a siding or exterior company that values its customers and does quality work, look no further.