1. Truly Nolen Pest & Termite Control

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Keller, TX

Truly Nolen Pest & Termite Control

4.0 (8 reviews)
Closed • 6:00 am - 8:00 pm

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9 years ago

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9 years ago

Wes is an asset to Truly Nolen, he is always ready to listen and address any problem asked of him.

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Ask the Community - Truly Nolen Pest & Termite Control

Orkin

Orkin

(9 reviews)

Update: our technician Billy is super nice, however if you're dealing with mice don't expect much…read morefrom Orkin products. After getting rid of the first two mice(caught in my own personally bought TomCat traps) another one decided to move in after I brought in a box from the attic (dang it, should have learned my lesson!) Just so happened Orkin was coming by for their bi monthly visit the next day. I let Billy know I had been seeing droppings and pretty sure I saw a mouse run under the dishwasher. He gave me 2 traps. I ended up needing way more as the mouse moved in literally all my cabinets, droppings everywhere. I bought some TomCat traps at Walmart laid one in every cabinet and drawer and a few in the pantry. It took me about a month to catch him! Ugh!! Is this the only way to get rid of mice?! The bait box did nothing, whatever "pellets" Orkin put around the house didn't do anything either. Obviously they seem to be coming from the attic, as each time we saw mice in the house it was directly after something was brought down and put in the house but Orkin did not put or offer to put any traps or pellets up there. As for bugs, don't catch many in the house alive but outside still getting bit by bugs even if you're just standing on our deck for a few minutes. I understand they can't or don't spray for every bug, but it's still irritating. Original review: Let me first start off by saying, we've been through a slew of pest control companies. I don't know why we didn't just go with a company we recognized (from commercials of course, who hasn't heard of the Orkin man?!) We've never really been impressed with any of the companies..(though Aptive was quite courteous, they didn't include rodents) until I met Billy from Orkin. After living in our house for about 5 years, some mice moved in during the holiday season! We called Orkin to see if they could come take care of it and Billy showed up only a day or two before Christmas, set up a bunch of sticky traps, a bait box and put granulated all around the outside of the house that were dog and child safe (we had both) plus it was raining a bit so that was a better choice as well. He also looked in the attic and gave a lot of suggestions for if we ever fix/repair/replace stuff in the house, how we can make it pest proof. All that and he was super friendly and personable and made sure we were happy and our questions we answered. We caught one of the mice in the traps and spotted another, working on getting that little guy. Billy also came today to spray the outside of the house for pests and since his initial visit, The random few ants in the kitchen have disappeared. I like that they keep the same person who comes to your house, the lady who called to welcome us and set up appointments is also very nice and friendly.

I will never use this company again. ( orkin) Waited 2 hours for the tech to come NO…read moreSHOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! He calls me at 7pm to let me know we was running late and was not coming. Should have called earlier to let me know. That messed up my whole day. Never contact myself or my husband again. Terrible way to do business. My appointment was between 4pm to 6pm. Mary H.

Truly Nolen Pest & Termite Control - pest_control - Updated October 2026

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