Technician was very professional. He was on time and very knowledgeable. I have used Mid-Cities Pest Control for over 25 years. Quality products. I recommend them to anyone who needs their house professionally sprayed on a quarterly basis as I do. read more

If I could give this negative stars I would! I am a small business owner so I FULLY understand how negative reviews can ruin a business; I have never written a negative review, until now. We have used this company for YEARS, the technicians that come out are always lovely! I've gotten to know our 'regular' technicians to the point where they know our kiddos and pets, and I love catching up w/my fave technician and hearing about his kiddos, dogs, etc. SO- here's why we're pulling our business after 10+ years of loyal service, it's all because of one person, yes, literally! Jane, the lady who calls to schedule each visit is a NIGHTMARE to deal with. If you need consistency in your life, you'll find it with Jane- you can bet it all on the fact that Jane's attitude will be as miserable yesterday as it is today and so on. Every 3 months Jane calls to schedule our service, if I don't answer when she calls, she hangs up and IMMEDIATELY calls again. I work and have a whole family with kids I'm looking after, so sometimes scheduling a quarterly service isn't top priority. Rather than just leaving a message, you get bombarded with calls, but don't worry, rather than PARTNERING WITH THEIR CUSTOMERS to work something out, Jane schedules ppl to show up unannounced. In 10+ years we have had this happen several times. Despite my husband calling and requesting they never show up in our backyard unannounced again bc I was napping with our two toddlers. I have had it! I have put up with Jane for YEARS, until about half an hour ago when I was scheduling our next treatment and to RENEW our annual contract- Jane went into a full on menthol light meltdown when I acknowledged I was reaching out to schedule our quarterly service (that we'd already paid for months ago) that was a little past due. She was chomping at the bit to pull out all her facts that she had someone come out here already bc that's what was scheduled, I explained no I didn't schedule that, they showed up unannounced, only did outside and left. She was ready to fight telling me it was my fault etc, then I lost my temper. It's been over 10 years building and I am having a day. Even when I blew up I STILL didn't put it on her I go "I AM HAVING AN EFFING DAY, I've got BOTH KIDS HOME SICK, work is blowing up, can you LAY OFF". THEN SHE DECIDES to pull the whole ma'am do not use profanity with me. LADY, WE HAVE BEEN HARASSED BY YOU FOR YEARS. I HAVE BEEN NICE FOR YEARS and turned the other cheek! So don't act surprised when this mom finally pops off right back at ya. DO NOT USE THIS COMPANY! YOU WILL BE SPOKEN TO AND TREATED LIKE A 100% POS EVERY 3 MONTHS. read more

Jordan showed up a little early (YAY). He was friendly & polite and did a thorough job spraying & checking around. He let us know exactly what he was doing. Great service! Highly recommend this company. read more

OMG!! Yesterday, I noticed a spider hanging on my side mirror. Today, something even larger was behind my side mirror. The folks at Mid-Cities Pest Control allowed me to bring my car over for inspection. They were more than happy to assist in the matter and get rid of the spiders. I cannot recommend them enough!! read more

Mid-Cities Pest Control - Spider while driving down the side of the highway - Pest Control Near Me - Hurst, Texas

I've been using Mid-Cities Pest Control for several years now. Their technicians always show up on time and provide excellent service. During the service, around the perimeter of the house, Joe, my technician, brought to my attention where mice might be getting into my attic, and recommended a fix read more

I have used The Bug Dude for over 30 years and have been very satisfied. Scott services my Homes and Business. The service if fast and efficient. Very polite and knowledgeable. Cares about animals but also removes or deters them to another location. Small pesky bugs and critters leave quickly and stay away. They care about the chemicals they use to protect us. I can highly recommend them. read more

Miguel was on time, efficient and customer focused. Completed the treatment in a thorough manner. Exceeded expectations! Thank you Miguel and I wish you and your family a very Merry Christmas and Happy New Year! read more

Melissa was a fantastic technician! So grateful for her professionalism and being so thorough!

Been using them for years. They have very well trained techs that are professional and knowledgeable.

Great bug prevention service. staff was Very polite, professional, and efficient. Takes care of potential problem areas. ............

We had a serious rat problem at our shop. It was so bad that my customers cars were being damaged at night! Mid Cities came and and took car of the problem almost immediately. No more rats or mice and its been over a year! Todd Swaney Eagle Transmission in Watauga. read more

Christina is excellent. Very personable yet professional. Love her! She promised my puppy to bring treats at the next appointment.

Eric is first class and extremely thorough. He is capable of answering any and all questions regarding pest control.He absolutely goes above and beyond. I will request him every time and if he is not available, I will wait. Sometimes you gotta wait for the best read more

We have been customers of Mid-Cities Pest Control over 20 years and have NEVER been disappointed. The technicians are always pleasant and professional. If ever a problem arises between treatments Mid-Cities is beyond willing to revisit your property. We couldn't be happier Mid-Cities. read more

Eric is my tech and he is awesome. Nice, clean, and respectful of my pet and home. He calls out areas of need and makes a plan to address. The local office always calls to schedule visits abdican call if I need service between my quarterly appointments. Everyone is so very nice. read more

Every year we do a pest control and terminate control service. With Mid Cities pest control. "The Bug Dude." The office employees and services technicians are very friendly and knowledgeable in serving the customers home. I alway request for Scotty to services our house. He goes above and beyond when we have concerns in our house due to pest coming out during certain times of the season. I highly recommend this company. Their prices are very fare and reasonable. I always recommend this company when friends and neighbors are looking for a pest control company... read more

We have only been a customer for 1 year, but were referred by family who have been customers for decades. We received a mole treatment and signed up for a fire ant warranty, which is good for 1 year. This all began April 21 last year, so I have in my phone that our warranty for ants expires April 21. This morning, April 1, I received an invoice from them for another year of fire ant treatment and it says due today. I called and said I did not request a renewal yet but would like to schedule one more service before our warranty expires (3 more weeks). The lady who answers the phones put me on hold to speak with the manager for a few minutes. I was then told their system automatically bills on the 1st of each month and that is how it's done, so even though I have 3 weeks left on the warranty I paid for they will not schedule another service unless I renew today. So they are shorting me 3 weeks because this is how their software does it. This is stealing and extortion. they have been a staple of this community for decades and this is how they want to go out? What grumpy, greedy people. read more

Mid Cities Pest Control worked with me when I needed to postpone my scheduled time later the same day. The technician, Shawn, was fast, efficient and friendly. I've been using this company for years and they are great to work with. read more

Christina was great, very professional and friendly. she took her time and covered everything inside and out.

Christina was amazing! She helped quickly with a rodent issue (one was caught during the night) and was very polite. Would love to have her back as one of our regular technicians!!! read more

Great service! Office always offers heads-up for appointments, the services take care of pests, and the techs have been very friendly and knowledgeable. read more

Jason was very informative and very nice to deal with. We appreciate the same day service. We will definitely use you again! read more

I am a very satisfied customer with Mid Cities. I rarely need to have them come out to redo a service. Their technicians are always on top of what needs to be done in the shop. read more

Shawn is always very kind and courteous and makes recommendations based on what he sees at our home. It's always a pleasure working with him. Thank you! read more

We have used Mid-Cities Pest Control for well over 15 years and never had an issue. They stay on top of you to get your regular maintenance on the schedule which is what I need! We had a rodent issue outside and Eric arrived right on time, very professional and took care of it. read more

Marcus was an awesome technician.... he is knowledgeable and hard working. We have used Mid-Cities Pest Control for over 15 years. Would definitely recommend this company for your Pest control ne read more

I could not be more disappointed with the complete waste of money their services were. I work in the industry and have renovated several homes. I paid over $300 and they caught absolutely nothing. I was more than capable to do the job plus some for the service I received. Representatives were very nice and professional, but it was the fastest $300 I've ever lost with absolutely nothing to show for it. Not only that, but for who knows how many days I went in the attic to see the lazy reps went right up the ladder and put the cage directly to the left of it, when the hole to the house was no where near that. They extended it for me as a courtesy, but caught nothing. They tried absolutely nothing different other than moving the trap - did not add another trap or anything worth paying for - simply put food in a trap in a cage and left there and checked each day. I would be embarrassed to take someone's hard earned money with nothing to show, but they are happy to do that. I will never work with them and likely the industry again. Save the money, buy multiple traps and if you want the job done right, do it yourself. read more

Mid-Cities Pest Control - Pest Control Near Me - Hurst, Texas

Eric is outstanding. Always on time and very knowledgeable!! Totally took care of the problem we were having. We will definitely be requesting Eric should we have a need for pest control in the future!! Thanks Eric for all your help!!! read more

I have been a customer with Mid-Cities Pest Control since 2011. Jane in the office has always taken care of us. Everyone I've spoken with on the phone are helpful and nice. We have had great service with all of the technicians in the past. Joe, our recent technician, does an excellent job. He's friendly and professional. Thanks Mid-Cities Pest Control for keeping our home a pest free home. read more

When I first moved to Texas, I had a run in with a wild beast. A six legged land creature with the body of a Chevy and an evil eye to boot. I said "ROACH!!!" at the top of my lungs and my husband said, "Oh, that's a water bug!" I grew up in NY. I know what a roach looks like. Call it what you will. Maybe "Water Bug" is easier than "Roach" when it's 4 inches long. And flies. So, since living here I have paid good money to have these creatures out of my home. We pay to have our home sprayed about every 3 months. Orkin had been doing the job for awhile, but they didn't call when they were coming and our fence was locked...anyway. We decided to go with Mid-Cities since they were a smaller company and came on the recommendation of a friend and Angies List. After our first treatment we were told there's a period of time, about 2 weeks, where the barrier needs to do it's job so we may see some bugs still. Ok. After 3 weeks we called and said we were still seeing a lot of "activity". They said it's still building a barrier. 4 weeks. They said they'd come back and spray again. And knock down the wasp nests that had formed since they sprayed. And the mud-dobber nests. Three times they came out after the first treatment to spray. It never got better. After our second treatment we decided we had to do something. In between caring for our newborn we found a few minutes to call the company and my husband told them we weren't happy with the service, that it hadn't worked and we wanted a refund and to cancel our service. They said fine, someone would call us back. No one did. Two weeks later we called again and they apologized for the lack of response. They said they were sending a refund. Nice! When we got the refund, it was for $129. We had paid over $400. They only refunded us the amount for the services they HADN'T done yet! I told them that we were looking to be refunded for the service we paid for already but didn't see any results from. They told us they were being more than fair by letting us out of our contract. I would like to disagree. They may as well have sprayed our home with water. That's how well it worked. They had always been so nice when we called, but apparently that's the extent of the customer service. The customer is NOT always right. I get that. But to charge for something we didn't ever really see? I don't get it. read more

I called Mid-Cities pest control because I was looking for someone to come out to determine if I needed pest control. I spoke with Jane who was very rude and clearly wasn't interested in new business. I can't imagine this company treats their existing customers well if they aren't even friendly to potential new customers. read more

My family and I have been using Mid Cities Pest Control for 20+ years. we have never received any problems from them, not sure why they are receiving bad reviews. Just had them come out again the other day, this time their tech Jason showed up. He was on time, if not early. Carried on a nice conversation with me, even offered some helpful hints to help around the house. We will continue to use them as much as possible, or needed. However, I think we would just ask for Jason to show up from now on, i'm sure all of their reps are just as nice, but I will prefer him from now on. . read more

Have been a customer of Mid-cities for 3 years. The greatest team. If I see a bug inside...which is rare, I can call and they will send Marcus our favorite bug dude out for a spot check no problem. I have a small garden in the backyard and request the organic bug spray...both for our peace of mind and the lizards, frogs and butterflies peace of mind . I shopped around for pricing and services. Huge difference in service and pricing...much less and worth the quarterly service...I never hesitate...I renew each year for same price. Just call them they are great! read more

Marku Harkness did a terrific job. He is very professional as well as a great individual. His service call was outstanding going beyond the service. Hope you keep personnel like Marcus. Mid Cities Pest Control has serviced my house for many years past and hope they will for many years in the future read more

I have been a customer of Mid Cities Pest Control for well over 20 years. I only used Scott, the exterminator in this company, as the other techs were not nearly as good or knowledgeable as Scott. I had the most unprofessional experience today with the office staff and owner of this company. We were set for a 10am outside spray with this company, however, the office did not call with a reminder yesterday, as has been normal. I called this morning, to confirm the 10am appointment today. Jane, who answered the phone, said I was not on the calendar today and asked that I hold. She was gone for awhile. Then, Gary, from the office came on the line. He said "a couple of months ago, we refunded you a $5 trip charge and you wanted it refunded to your credit card and the owner decided you were too picky, and does not want to do business with you anymore". I could not believe what I was hearing. They had a billing issue. My bill was $5 lower than what my credit card was charged, as they added a trip charge, the bill did not match the credit card charge. They added the trip charge without notifying the customers in the first place. They wanted to bring me $5 cash on the next visit. I said no, just please refund my CC. They did, even though it took awhile. I let them know the mischarge was their issue, not mine, and I just caught them at it. Apparently the owner held some sort of grudge that I wanted a CC credit and not depend on them to remember to send $5 with the tech. They cancelled my appointment, did not inform me, cancelled my service, did not inform me. That was the excuse. I asked for the owner name and they would not give it to me. They said if he wanted to speak to me, he would call me. What kind of company is this? Who treats customers like this? What kind of owner "throws" customers away because the customer caught them in a billing error? What kind of company does not give you the owner's name. I called the tech, he knew nothing about this. I am moving on and honestly, the office staff is horrible. I will be happy not to deal with them. I will making this as vocal on social media as possible and with the BBB. They should never be allowed to run a company or treat customers this way! Steer clear of this company. My tech is the only reason that I have been around so long. read more

Mid-Cities Pest Control stands behind their promise to make things right. Both technicians Eric and Mark did their best to address the problem. Mark identified an undiagnosed problem with acrobat ants and treated them. In the end it was Eric who solved the problem of unwanted bugs completely when a recluse spider appeared in my home, retreated my home and put my mind at rest. Office staff great too. read more

We've used Mid Cities for quarterly treatments for five years and haven't had any issues. One of our bedrooms had bed bugs and we called them-they quoted us over the phone and we had an inspector come out. The inspector told us he couldn't see anything but in the one bedroom, and even that was a very light case (like a few). He said before he left, to not worry this wasn't a big deal. My wife and I were comforted by what he said. He did tell us that the quote was wrong and that it would be several hundred more. My wife said she would call the office on Monday. On Monday the front office said the inspector said there was a horrible infestation of bugs. When the inspector pulled back something he found hundreds of bugs. Funny thing- the inspector didn't even pull anything back. And only saw 4 dead bugs on a picture frame. He was deceptive. We called another company out and cancelled our quarterly treatments. read more

Our family has used Mid-cities Pest Control for over 15 years and referred several customers to them over the years. They performed our initial treatment for termites on our residence several years ago and we have paid annually for an inspection warranty since then. Over the years we have used them for additional services several times. A few weeks ago I was emailed an invoice for services that were not even scheduled to be performed yet! I called the office to get more info and told them that it was off putting that I would be billed for services not even scheduled yet. The manager I spoke with was exceptionally rude! I was given conflicting reasons as to why this occurred but confirmed that it would continue as that is how their software operated. The manager said if I didn't like it to go elsewhere! Asked to speak to the owner. Next day the owner, Randy, called and offered no apologies for the rude behavior or any solutions to resolve the matter. Additionally told me they will not be honoring the warranty that we have had with them for over 15 years. Very disappointed in how unprofessionally this was handled. Obviously, they do not value their long time customers. read more

Mid-Cities Pest Control is a poor service provider with poor customer service and clearly dishonest. My property management company contracts with Mid-Cities Pest Control to service my complex. Jane gave me a call on a Wednesday and we scheduled the service for the following day - Thursday, at noon. The following Thursday, a technician gave us a call at noon and stated that he was running behind and would give us a call when he arrived. That follow up call never came and neither did a knock on the door. I then called Mid-Cities at 3pm, 4pm, and 5pm respectfully that day to report that the technician never arrived. No one answered the phone. As a result, I emailed my property management company early Friday morning explaining that the unit was never serviced and we'd waited all day the day prior and I expected the issue to be rectified. I didn't hear back from anyone until Monday in which Mid-Cities called and stated their technician and a manager arrived to service the unit on Thursday at 12:15pm and no one answered the door. Jane, the Mid-Cities receptionist, then asked if I would be willing to speak to the manager directly because she didn't want to be the go between. I said yes, she placed me on hold to give him a call. After waiting a couple of minutes, she clicked back over and stated that the manager was not with the technician when they arrived, he was on the phone however and was sure he came to the unit. I then stated that it seemed someone was being dishonest. The report sent to my property management company was written by the manager and stated he was present at the time they arrived to the unit. Now he is saying he was not present, well why did you write the report? These pest control companies contract with properties and receive fees when the resident doesn't allow entry into a unit for a scheduled appointment so they lied to cover up the fact that the technician was likely overbooked and never came. When I stated these things to Jane, she became hostile and accused me of being a liar. WTF DO I HAVE TO LIE ABOUT? I'm the one who needs the service. I then stated I did not want to reschedule as Mid-Cities was not welcome in my unit due to Jane's behavior. Jane's response was simply to hang up in my face. Don't use this company. read more

Best Service all around. Scott is a perfectionist beginning to end. Scott Henry gets FIVE stars in every category!