Trevor is an excellent pest control person. He is patient and explains everything in Laymen's terms…read moreand shows the problem areas to the customer. Highly recommend.

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

I've relied on Chad's company over 15 years now. As always , exceptional experience from start to…read morefinish. Chad is professional, polished, and highly skilled. The quality of service and execution is on another level. If you're looking for reliability and expertise, this is the company to trust.

Zach is very knowledgeable of the products that he's using in and outside of our home. My husband…read moreand I are very comfortable with him. He has great customer Service and we would recommend Zach 10 out of 10.

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

No complaints about the service and promtness of response. My complain is we paid $2500 for a "full…read moreexclusion" and what turned out to be 2 squirrels. 1 year warranty only. We feel the amount should have been adjusted to the gravity of the situation in our the attic. We regret paying this much for just a couple of squirrels which, by the way, were not taken away as I had assumed, but only pushed out. They are still running around out backyard and we know it's only a matter of time before they will be back in the attic (or else they would not push for a warranty extension).

Andrew and the Soluthlake Pest Control team performed an excellent job of protecting our home. They…read moreworked tirelessly all day to secure all access points. I have faith in their procedure and that our rodent worries have been addressed. They were courteous and professional. This company and their services are highly recommended.

I recently employed these people to do our pest control after reading the positive evaluations…read more They answered the phone right away and I could tell they were really serious and professional. They arrived on time as promised after I arranged an appointment. Both Kyle and his coworker were kind and well-mannered. They investigated the issues we were encountering after taking a look around the house. They also dealt with the issues. I was quite impressed. They spent approximately an hour on my initial session and were extremely thorough. I'm very glad we made the transition to them. We previously used another firm, which I won't name, we paid more nut they did nothing. I discovered that the technician was not performing his job when we began to have an ant invasion. I'm happy I made the change. I'm confident that I'll be in capable hands. I appreciate the service provided by Southlake Pest Control. I will undoubtedly recommend their business to my friends and family. fantastic work

Very professional and service is better than other companies! They were able to service my…read moreresidence on a Saturday. Recommend for sure!

We have used them to get rid of rats, and ants and to seal up our house. They are realizable,…read morecourteous, punctual, and mostly, very effective. They are also very reasonable priced.

Joshua was very professional and he made sure all of my needs and requests were taken care of.read more

Missed appointments, terrible service, too much automation…read more I really believe the technician completed a service report without visiting our home. Terrible!

Safe Pro is very quick to respond to any my needs. Also, their employees are very friendly and…read moreknowledgeable. I have never had an issue with them being on time and the team is always respectable. We've been using them for about five to six years now.

Thanks Ryan from Safe apro for your thorough inspection and comprehensive proposal. All done in a…read moretimely and professional manner . Faced with a , Squirrel in the Attic problem,I was at the end of my patience and time to deal with it. One call to Safe Pro had me set up with a convenient appointment. Ryan gave me a 30 min heads up before he arrived and I was shocked when he spotted the source of my problem in about 2 minutes. Thanks Safe Pro for running such a great organization. It's refreshing in This day and age . I highly recommend Ryan and Safe Pro

The pest control worker left the gate open and let my dog out. I was not told about this until 30…read moreminutes or more after the incident and then had to spend over an hour searching for my dog. thankfully she was found unharmed but extremely dirty. I can NOT recommend this company. very upset.

I have been using HomeTeam for a 2 years now. Customer Service has been great and treatments went…read morewell. We have a big dog that occupies the back yard and they always make sure he is inside. Last week I was bitten by a brown recluse spider while weeding the flower bed. Then I saw a brown recluse crawling on the garage floor. I called them and explained what had happened.There reaction was OMG, we will be right there! And they were! They sprayed inside and out for spiders. Told me if I see any more to call, and NO charge since i am on a service plan.

Oooh I really should have written this immediately after my appointment so that I remembered my…read moreservice guy name. Anyway, I found the complete experience very professional, from my initial phone consultation to the service tech showing up on the day of. Both of the gentlemen explained to me the exact process, asked questions to make sure that I was getting the service that I need for my home, and explained step-by-step what was gonna happen once the service tech was here . Also the gave clear follow up Instructions. I am very happy with their service.

STC set me up on a quarterly plan when I bought my house in 2018. They send me text reminders…read morebefore my appt and give me notice when they are on the way. The guys are friendly, knowledgeable and proactively look to make sure there are no issues. They are so easy to do business with in Burleson!