Update. And not a good one. Unfortunately I have not been happy with this place the past few times I stop in alone or with a group of frIends. We actually all have the same feeling.... "Why do we come here" Review of the food; decent. Depends on what you order though. Brussel sprouts are usually a safe order and always good. Fish tacos, still tasty. BUT something as easy as a grilled chicken Caesar salad. I was beyond disappointed and couldn't even eat it. Set aside the well done chicken breast (and not much of it either) but the dressing. I didn't know Caesar's tasted of too much garlic, I mean so chunky and thick (and I love garlic too. But this way TOO much) and LEMON!!! Why lemon!??? The dressing ruined it. Now let's get to the real reason why this place has gone down hill. THE SERVICE! I mean the bar is right there so why does it take 20 min to even come over and greet us and another 20 min to pour an glass of wine and a beer?!?!?!? All to come over and say "we are out of that" come on! Even when we have a table and a server several of us have to order from the bartender because the waitress is no where in site for days and days. There is one waitress there that has such a pissy attitude too. I mean, know who's paying the bill is all i have to say and don't insult that person and throw them attitude the entire time. Jus sayin'! All in all. If you're in NO HURRY. Stop in. See if they have that you want and sit there and be Ignored and if you don't want a good Caesar order this one. Work on the service! It's not like pouring a glass of wine or a beer takes a lot of time. Cheers people. Cheers! read more

I have to admit that I wrote this restaurant off 2-3 times over the last 5 years of living in a nearby town. They could never seem to get their act together. The food and service were always either subpar or "good enough" but it was never a place that you craved coming back to. This weekend the appropriate circumstance arose where we were in the area and needed a quick bite to eat. I remembered seeing they had a new chef so we gave it a shot. I'm glad we made that the decision. The food easily we from a 4 to a 9. I grew up eating steak tips and these tip were simply incredible, perfectly trimmed and marinated. Kudos to the new chef. Also, kudos to our server Kevin. He was clearly in the weeds all afternoon and new to the role but he did his best to make it all work out and keep us happy. Hang in there Kevin, good times will prevail. The bottom line is this area lacks good restaurants and for the first time in 5 years I can honestly say that we'll be back for more at this one. Good work turning it around. read more

I have been here many times dating back to their opening and I think this is my first review. I'll keep it simple Beer is just ok, never had anything here I would go out of my way to get. They try a lot of styles I'll give credit there. If they have a dark on tap (porter or stout) that will be your best bet. I have had guest beers here or cocktails a lot food is OK dry rub wings are great - there is some connection with Buffalo NY and you can get beef on weck a true gem from that region. TW's take is meh. setting, location and staff are great and always polite despite constant badgering from the Karen's of Acton and there are many. read more

Was not impressed. Came for lunch on a Saturday. And the food was awful. Fish and chips - the fries were over cooked - brown all the way through. The fish was placed on top of the fries. So the burnt fries became soggy. The coleslaw on the side was overly sweet. Fish had absolutely no flavor. The portobello panini. Was also overlooked. The bread was so well done it was like a cracker. The bread snapped when you took a bite. I had wanted the side salad with my sandwich but I was never asked and it came with fries. Just as overdone and burnt as with the fish. No bottled sparkling water available. Maybe if I start drinking again I will come and try the beer. But forget coming here to eat. read more

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Terrible service and management Consistently Closes down much earlier than they say their open. read more

Good was very good. Beer was above average. Service was outstanding. Would definitely return here.

This brewery has everything a good restaurant should have, good ambiance, outside patio, great beer, unfortunately service and food are sub-par. Waited 40 minutes for a burger and a fish&chips. Burger was tasteless, cold and soggy, fries were limp and barely warm, fish was over cooked and coleslaw was like eating straw... All that for $62. Some of that maybe attributable to COVID? read more

Beer selection was phenomenal! The cocktails were so good and made very well. The meals were a bit small but the steak frites were heavenly! The potato wedges that came with it were so good, we ordering another side! Friendly staff and great environment! read more

First time here. Was passing through Acton and stopped in for a flight and a quick bite. Service was great and so was the food and beers. Definitely a great find! read more

So stopped in on a whim...SOOO many folks waiting to serve...Im not sure if it gets busy here, but for the prices, I would have to live in Acton. Under 21 servers so only one guy to make drinks (Kyle) and he was gone most of the time. Chick working there must be 16 if younger and all you could see were boobs when doing anything ( which most of the 8 or 9 were doing nothing) Will not be back read more

The first time I came here it was a year ago, this spot was hustling and bustling! We sat at the bar and ordered the dry rub wings and tater tots. The wings were moist and delicious. The tots are house made and have cheese mixed into them, so GOOD! We had a couple locally made ciders, it was a blast! Visited again last week and I was super happy we could sit inside (its super socially distanced) because it was a chilly night. They were out of the ciders so we went for some fall themed mixed drinks, they were all very good! Got the wings and tots again, they were both delicious just like last time however I swear the wings had a sweet glaze and the dry rub on top of it, they were still great even tho they weren't how I remembered. Our server was awesome, very personable and knowledgeable about the beers on tap! read more

New brewer and new chef! I love this place. Great local spot. Mug club for a bigger pour.

Stopped by on a spontaneous Friday afternoon outing. Beer & ales were fresh and awesome. Bit noisy inside but the hostess moved us outside after we ordered and sat by the bar for a few minutes. Absolutely worth a visit if you're in the neighborhood and like quality craft brews. read more

True West - Awesome beer & ale! - Breweries Near Me - Acton, Massachusetts

We had our baby shower here and I cannot say enough good things about our experience. Julia and her team were wonderful! She worked with us on a custom mocktail menu and the bar staff were amazing; especially Brendan who was super personable and made both a mean cocktail/mocktail and beer recommendation. Chef Jon and his food are both amazing, I had people coming up to me days afterwards raving about our menu and how delicious everything was. He also accommodated my last-minute request to note all the options that were gluten-free so our guests with dietary restrictions could be comfortable too. They fully rearranged the event space to suit our needs and left a time buffer to make sure our breakdown was as chill as possible. They also had a table in back room/speakeasy event space to have a Bluey break room for the younger kiddos when they needed it. We will definitely be back and bring our kiddo with us when we do! read more

I am so sad to have to provide such a poor review. We want to like this place. The first time we came over a year ago we loved it actually. But it's beyond bad now. This isn't based on one visit-- We have now had four bad experiences in a row and will never go back. To start with the positive, the space is beautiful. The service is friendly. Sadly it is friendly but incompetent. As many other reviewers have said, this isn't a staffing shortage issue it's a management issue. But without a doubt the biggest issue is that the food is truly poor. Beyond poor. I just had a chicken sandwich that was totally burnt. Salads are always soggy. The kids menu came with "crudités" -- I assumed carrot sticks and is was sliced tomatoes that were not even ripe!! I could go on but suffice it say that over four visits and eight entrees nothing was good at all. The menu changes every time we go but nothing improves. If I could speak to the management please, please raise your standards and start serving decent food. So much potential and such disappointing results. We'd love to come back if the management and approach changes but until then I can only urge people to stay away. Maybe they will still get it together... read more

My husband and I went here for lunch last weekend to meet some of our family. My mom was really excited for the beef on Weck because she grew up visiting, upstate New York a lot so it is nostalgic for her. There were seven of us, and four of us ordered the beef on Weck. Not ONE of them actually ate it because the sandwich was so gross. The buns looked amazing, but the inside of the sandwich looked like chopped up roast beef mixed with some sort of cheesy horseradish mayo . The ratio looked like it was one part meat : four parts cheesy mayo. Just a slimey sloppy mess. Our waitress poured 2 of us cold watery coffee. I did have an excellent bloody Mary and my husband really enjoyed the New England style IPA. I had a garden salad with salmon, and the salmon did not taste old, but it did taste Cheap... It had a weird tangy fishy taste to it, if that makes sense. We loved the pretzel appetizer but the buffalo cauliflower got mixed reviews. We did like the beer and decor of the place, so we will probably be back, but I recommend avoiding the beef on Weck sandwich read more

Didn't want to wait 50 minutes at a larger chain restaurant a few miles away and gave True West a try. Very happy we did. Beer flight was 6 beers! Had some unique apps, dishes and specials on the menu. We got the steak tips, burger, hot honey chicken sandwich and the Bangkok Street Noodles. All were tasty! Service was excellent. This is a halfway point on the way to my daughter's college. We will be making this a regular stop for us. read more

We held our holiday party here and from start to finish, it was a wonderful experience. Julia was responsive and easy to work with in securing the menu and details. Hannah was attentive and thoughtful behind the bar and managing the food. We were in the Speakeasy section which was perfect for our party of 12. Highly recommend True West for your next event - we hope to be back next year! read more

What a shame, great interior & nice deck. Beer was good, but the food would make Wendy's embarrassed. It's been 2 years since the last visit, and I had hoped things had improved. Nope! We each had the chicken sandwich for $17. Mediocre at best. As another reviewer said, how hard can it be! read more

True West has risen to the occasion! We couldn't have felt safer or had a better experience outdoor dining. In case you didn't know there is a "secret" back deck. The back deck has 4-5 tables with generous spacing. More importantly there are newly installed heaters in the ceiling over every table. The night we ate the temperature was 39 degrees and we were more than comfortable in jeans and jackets. If you've driven by you know that there are more than enough heaters in the front as well. In terms of the food - it is top notch. The burger is expertly cooked and TW is one of the few places around that still makes the crinkle fries (although tots are also a great option.) The pretzel with beer cheese makes an amazing starter, just leave room for your main course. We saw the schnitzel come out while we were dining - looked fantastic! Without a doubt there is a beer to pair with anything you order. Highly recommend as a local business who is making it safe for all of their patrons! read more

Chuck M. A few years back I used to visit the Acton area and loved my visits to True West ! Traveling through the Acton area again I was reunited with one of my all time favorite IPAs at True West ! Nothing beats a burger and a Ruckus IPA !! Love the back porch...very cozy !!! read more

Way too loud and crowded. Bar staff was friendly but the JV cheerleaders working the door were way out of their league. Could have used adult supervision. I was quoted 45-1hr wait on Friday,. 2.5 hours later still no table. Beer was ok. Love to see life in West Acton. Stopped in today for a quick bite. Rude Hostess, long wait, poor management. Walked out. read more

Waste of a babysitter. Service was slow. No - this wasn't a staffing shortage. There were about 7-8 employees standing inside laughing and talking. It took 20-25 minutes for a beer to arrive after ordering. Another half hour for the food to hit the table. Fish tacos were cold, seasoningless fish with blobs of mayo on an old tortilla and limp lettuce. I ate one, abandoned the other two. Beer was alright - but there was nothing on tap they actually brewed there themself...hardly a brewery. We would have ordered more drinks, but too much time passed between visits to our table. This wasn't a post-covid issue, it's a poor management issue. read more

The last review should have posted a week ago, but I'm now a regular. Tonight's meal was just as delicious, but so much more sophisticated: My son had the Steak Frites. He said mmm good but he couldn't say more with his mouth full, devouring every last bite. My daughter, a burger fan, opted for the Veggie Burger. She said it taste like a burger only better. "And not like a you know....veggie burger". I had the Risotto on the gluten free menu and it was by far the best Risotto I've ever had, even before my gluten free days. The portion was large enough for two meals if you have the willpower to put it down. I did not! The perfect balance of taste and texture. The creaminess to eat with a spoon, the firmness of the perfectly cooked squash and the spices that I won't even try guessing were a perfect meal. Yummmm! See ya next week read more

We stopped in midday for a savory bite when it wasn't busy. It was nice to enjoy the place and atmosphere - we had the wings (dry rub) and the pretzel. The wings I loved!! Staff was very friendly. Also peeked in their private space in the back which looked super cool -- great place to have a private adult party or work function. Eager to return to try more of their menu. Parked in their parking area in the back - took an elevator up to street level. read more

Good, fun atmosphere in the bar area with high tops, we sat in the dining room which was a bit less vibrant but still good. Home brewed beer menu was more than solid and options for every taste bud. Good Buffalo Wings and the Fried Cauliflower had some heat but was good. The dinner salads we had came with extremely small portions and was underwhelming on the listed ingredients. The Fall Waldorf Salad ($14) was less filling than the house salad at the Outback. A disappointment for sure but the grilled salmon that was added was cooked great and tasty. Would come back again, would just avoid the salads and go with a burger or the fish sandwich which both looked good. We were sat right away based on our Open Table reservation and service was good. Rating: 3.5 read more

I love this place! We accidentally found this place after a Google search for a place for lunch after apple picking down the road. The brewery/restaurant is very kids friendly! Each child is presented with an activity that keeps them busy and there's also a section with books etc. The beer selection was pretty good and a few of us took part in the flights. My raspberry mule was delicious and I couldn't resist but order another one. Our server was super friendly and patient as we looked through the menu and drink specials. For appetizer, we shared the bacon wrapped dates, buffalo wings and pretzels. For lunch, the burgers and fish tacos were delicious. The margarita pizza was not what I expected. I thought of something with less cheese and topped with fresh basil basil that was not the case. Tip: try the tator tots. are amazing! they are robust and full of flavor. I would get them to share as an appetizer to as a side dish,. Parking is plentiful on the road and underneath the building. I will definitely be back to try out dinner. read more

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Nice place, lovely ambience with nice decor. We had the burger and it was delicious. Would go back if we're ever in the area. read more

True West - Breweries Near Me - Acton, Massachusetts

Didn't get to sample the food, but the space (inside a barn) was charming and inviting. The staff was very friendly and helpful. The beers were delicious, and the value was fair for craft beer. It was a great space to spend the afternoon. Especially as there aren't many options around. read more

True West - Czech Pills - Breweries Near Me - Acton, Massachusetts

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2nd visit... Beer good!! People nice. Front staff: young and not well trained except for great waitress! Outstanding Portabelllo Burger and fries!! Salmon w/ Mashed and Asparagus also good. No substitute veggie in a scratch kitchen. Really? Kale salad pricey, as were appetizers. ------------------ Nice atmosphere, if a bit loud. Good beer, will try more later. I don't love the menu. Too many carbs. Where are the beans and cooked veggies? Nice salad, but too many peanuts and the cooked apple made no sense. Great flatbread!!!! Service is fair. Will visit again. Veggie burger looked good but was NOT. Needs work on flavor and texture. Fish tacos were quite good. Next time I will also try the desserts. Worth a try!! read more

Anrana S. is a moron and should not be listened to in her review. Talk about petty. You've clearly never had fish and chips. Fish is supposed to go on the fries! Upset because they don't have bottled sparkling water? I hate you... sorry...this isn't the city. We drink normal water elsewhere. We aren't prissy. You are a self proclaimed professional Yelp reviewer... you are a sad person trying to ruin business'. This is a great restaurant for this small town. My wife and I love it here. I had the fish and chips and thought it was great! I haven't had that good since NY. The beer selection is delicious as well. Have been back, and will continue to go back. read more

How hard is it to make a hamburger and fries? Sadly too hard for this kitchen -an over cooked burger (requested medium rare) and fries that have been under a heat lamp for hours. The redo was only slighty better Such a shame as this could be a good local The local brews have also changed and not as good read more

Acton Awesomeness Service: 5/5 Food: 4/5 Atmosphere: 5/5 GF Options: 5/5 This place is worth betting on if you're looking for a local place to eat & drink. Started with a TW beer and cider complimented with GF tots which were lights out. We had the True Bleu burger (fantastic) and GF Beef on Weck (pretty darn good) which we would easily order again next time. Bar service was good and atmosphere seems like a cool hangout including cornhole outside. If you're around, stop in and you won't be disappointed. read more

I was super excited to try this place. I love supporting small local restaurants, and their menu looked great! I met my friend on a Tuesday night and we made a reservation for 6 PM. We walked in, and the hostess was okay. Not overly friendly but it's Covid, I get it. It's a pain to wear a mask all shift. Totally understand. They sat us within 5 minutes. It took about 10 minutes for anyone to come over. Out waitress was so quiet we could barely hear her. We ordered 2 drinks, and it came out 30 minutes later. We didn't get our food (salad and tacos) until 7:40! We just could not believe how long everything took. It wasn't busy, and no one ever came over to check in or apologize for the delay. I understand it's Covid and I'm sure everything isn't up to par, but it's going to be hard to want to go back because of the service. The space and atmosphere is great- but the service is enough to turn people away! read more

Delicious food & beer. Very friendly, prompt service and kid friendly! Clean atmosphere!

Would have emailed them instead of Yelp but the option was not available. decided to treat myself to an actual restaurant for the first time in a long time. I feel like I should apologize to the staff for bothering them by entering the place. bartender was nice and made a good drink. ordered a pretzel appetizer and a steak. both came at once and there were only 2 tables with customers. my medium rare steak was raw. Did my best with the end pieces but had to send it back. took a bite of my cold pretzel and gelatinous cheese sauce and that was enough. pieces of steak came back after being thrown on the grill .too bad the fries got cold while they did it if one person had asked how I was doing it may not have been such a disappointing early dinner. I did allot of takeaways during covid and was always satisfied. I don't think I'll be going back anytime soon. can go elsewhere and drop $50 for disappointment. bartender was good. the rest of the annoyed that they have to work staff will not be missed. too bad. It used to be a great place. read more

As I continue to frequent this restaurant, I had a very good margarita pizza with a close friend that was exceptional - photo included. read more

True West - Breweries Near Me - Acton, Massachusetts

Wow - what a great little gem! We were looking for outside seating and you could request this during the reservation. Excellent service by Amber ensured that we all had cold water, and some amazing draft beers you could view via your phone and a timely food order. FYI - The Brown Bess was excellent! Meals were ribs, chicken sandwich, watermelon salad and chicken Caesar salad - we all liked our meals and would order them when we come again. Parking behind the restaurant on either side was plentiful and the ice cream place near by ended off the evening on a high note! read more

Worst dining experience ever! The service is a catastrophe the food isn't much better. I was seated and was sitting there for more than 10 minutes and was not approached. In the end my dinner partner and I got up and left as the whole experience was abysmal. However, one thing in their defence is that the Speakeasy is a much better experience. One friend acted they should just close the restaurant and keep the bar or better yet hire a more qualified crew. read more

Great location and the food is not bad as long as you don't order anything too exciting. We've had their ribs when they were on the menu, fish and chips, tater tots, Mac and cheese, fried pickles and their salads. All pretty solid. We've become regulars here because the quality is always consistent and the back patio is very nice. Strong local spot. read more