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    Troncalli Subaru

    2.8 (68 reviews)
    Closed 8:30 am - 8:00 pm

    Services - Troncalli Subaru

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Troncalli Subaru Photos

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    Recommended Reviews - Troncalli Subaru

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    5 months ago

    Service was spot on, James Kessler was great. Schedule appointment had me in and out hour and a half.

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    11 days ago

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    11 months ago

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    10 months ago

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    3 years ago

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    2 years ago

    Apparently it takes over 7 hours to do a recall I scheduled an appointment for a month in advance. Do not use this service department

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    5 years ago

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    2 years ago

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    2 years ago

    This place has the WORST service department. very rude, never helpful, and overpriced even for a dealership.

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    2 years ago

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    3 years ago

    excellent service and kindest sales staff. thanks to Judson, Randy and Dustin for all of their help!

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    5 years ago

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    8 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Troncalli Subaru

    Review Highlights - Troncalli Subaru

    Charlie found the exact car that I wanted at slightly less than my budget.

    Mentioned in 7 reviews

    Read more highlights

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    Cumming Collision Center

    Cumming Collision Center

    (34 reviews)

    I selected this business based on reviews online recently. The other drivers insurance paid for…read moremy repair and the process to schedule the work was very simple. I worked with Sabrina over the phone and brought my Subaru in on a Tuesday. The insurance company also paid for a rental car which was right across the street! I also learned I could just drop off and leave the rental car here when the work was completed on my car and was picked up. I had a call from Justin in the shop the next day with a progress update. All going well and additional work was already approved by the insurance claim Adjuster. My concern was with the 'EyeSight' feature as the front end boo-boo may have effected the stereo cameras on the Subaru and disabled the cruise control, lane adjustment, etc. Justin was aware and confident a system refresh would get them working again (which he was 100% correct about) Saturday morning I received my second call from Justin that my vehicle was ready. I confirmed I would be over in the afternoon to retrieve it. All went perfect! Very efficient operation they are running here.

    Last week I was on I-85, headed north to NC for work meetings when the car ahead of me ran over…read morewhat I assumed to be a block of wood. There was nowhere for me to go, no maneuvers to avoid getting hit- and it was a massive thud. I thought to myself, this is going to be super painful and costly. I got out of the car at a safe spot and noted the damage. It wasn't the end of the world, but as I kept looking closer more items became clearer. The coup was when I noticed one of the cameras was pushed in and possibly broken. We have had some bad luck with insurance and accidents so I called to get an estimate and they had me walk in today. I met up with Noah Chapman immediately, and we walked through what happened. As we were talking, Noah started fiddling around with the bumper, and I wasn't paying attention but he basically put the camera sensor pieces back together! Then the bumper was put back into place with a slight adjustment. Without testing the camera on the spot- he basically turned what I assumed was going to be a self-pay accident claim into cosmetic damage that I can live with. I asked him to still write up an estimate for replacing the grill, and also if we wanted to get the bumper worked on, replaced, or painted up. The estimate came back reasonably, and if I was in a better spot I'd probably pay to fix the cosmetic damage. But- as we know things are tight with the market and inflation so I opted to wait. If the time comes and I need to get work done on any of the vehicles in my family- I am ABSOLUTELY coming here to this location and working with Noah. Professional, friendly, humble- made me feel much better about this situation than I did last week. I cannot recommend Noah enough. I went home and weighed the cost of fixing the car (with the assumption it will likely happen again sometime in the future) versus living with minor cosmetic damage. Support independently owned businesses! They had a number of partner plaques showing the insurance companies and brands of cars they service- which there was barely enough wall space to do so. Thanks again to Noah and the team here. You never hope you're in an accident, but if it happens I'll be sure to come here and work with this team.

    Caliber Collision

    Caliber Collision

    (19 reviews)

    Caliber Collision Cumming Georgia Center -- Our Trusted First Choice for Auto Body Repairs!…read more Yesterday morning, the four of us--seniors in our 70s--were out for a drive when we unexpectedly hit the carcass of a large deer lying across the road. With no time to swerve, our vehicle sustained damage to the front lip spoiler and engine shield. Though we managed a temporary fix using rope, it was clear the car needed urgent repairs. We contacted several collision repair shops, only to be met with long wait times, high cost estimates ranging from $1,300 to over $1,900, and recommendations for full part replacements. Frustrated, we searched online and came across Caliber Collision in Cumming, praised for their excellent service. We decided to head there immediately. Despite a full schedule, Mr. Knapp welcomed us warmly. After inspecting the damage and considering the car's age (a 2017 model), he offered an alternative to full part replacements. Instead, he proposed reshaping and reinforcing the existing parts--a solution that was practical, affordable, environmentally conscious, and, best of all, could be completed in just 20 minutes. True to his word, the team completed the repair swiftly and safely, saving us time, money, and stress. Mr. Knapp treated us with genuine kindness and professionalism--and only later did we discover he is the center's general manager. While waiting, we also witnessed a heartwarming moment: a staff member kindly helping an elderly customer who had difficulty walking. That thoughtful gesture reflected the caring spirit and customer-first ethos that clearly defines this team. Caliber Collision's mission is "Restoring the Rhythm of Your Life." Thanks to Mr. Knapp and his exceptional team, we experienced that mission firsthand. We're sincerely grateful to them for transforming a stressful experience into a reassuring one. If we ever need auto body work again, we'll return to Caliber Collision without hesitation--and we wholeheartedly recommend them to anyone seeking honest, compassionate, and reliable auto body service.

    If I could do negative stars, I would!! I got into an accident on June 28, my car has been at…read morecaliber collision since July 1-2. I have been getting constant texts saying that it will be ready on July 31st. Today is July 28th and I received a text at 9am stating my car is "nearing completion". Then I get a text at 11am saying the completion date has changed from 7/31 to 8/18. There has been no communication from the shop so I called and they stated the date changed cause my frame is bent. I asked why I'm being notified just now about this and it was because they are "slammed with cars and my vehicle slipped through the cracks". They also stated they had talked with my insurance and when I talked with my insurance they had NO communication from the repair shop since July 10th. Awful service. Awful communication. Text attached from repair shop.

    Classic Collision

    Classic Collision

    (17 reviews)

    Jason has been so wonderful to work with at this location! I was recently rear-ended on 85 by a AAA…read moreTruck and after receiving the claim ID through the insurance adjuster, I was able to make an appointment with Classic Collision for the initial quote on damage to my Hyundai Touscon. Jason has been so communicative every step of the way with both me and the adjuster. It has been such an easy and seamless process of getting my car fixed, and he also made sure that I was able to get a rental car covered by the driver's insurance the same day as dropping my car off. The Enterprise is located right next door to the shop (so it was super convenient and I didn't have to worry about getting a ride somewhere else to get the rental). I cannot recommend this business enough if you ever need to get a quote and labor done on your car due to damage from a car accident!

    I scheduled an appointment for an estimate at the Cumming location. Not only did they get me in…read morequickly, but my estimate was done thoroughly and efficiently. They had me in and out on a Monday morning. The staff was polite and professional. The gentlemen that assisted me (Ryan) was kind, honest and very helpful. I had a slight issue with my door, and he not only treated me fairly and honestly but fixed it right there, as it wasn't as serious of an issue as I thought it was - he had the right tool for the job. It's very hard to find auto body shops with integrity. If I ever need an auto body service again - I will not hesitate to go back! Thank you, Ryan, for being so helpful!

    Troncalli Subaru - bodyshops - Updated May 2026

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