Goiano from Express Auto Repair was able to solve a huge noise in my car that other mechanics and…read moreJeeps auto repair were not able to solve. I paid for multiple services in other places and the issue was never solved. I came to this place on the beginning of 2021 as a recommendation and it was the best thing I've done since 2017 when I bought the car. The price was fair and the problem is gone! Thank you guys, I was almost giving up from my car and you really solved the "helicopter" inside of it! I really appreciate it. I recommend this place to everyone looking for a really good mechanic.

This is my go to recommendation for auto repair. Not my first visit, but I took my son's car in to…read moreget the AC checked. It's super hot so we all know that's a necessity. It was easy to schedule online, this is super small in detail, but I scheduled online the weekend and included a note that if possible I needed a ride to work. On a Monday morning when the owners came in one of them greeted me and said I saw you needed a ride we will get you taken care of as soon as possible. They are always up fort on the scope of work, preform a detailed inspection and only point out items that Ned attention. They are professional and the level of detail is amazing. This is my go to recommendation in the Alpharetta/ Milton area to trust my car to.

Very nice, professional, prompt, and, above all, honest. These people treat you like family.read more

Another shop gave me a 3000.00 estimate, Howell's was 1300, with a better warranty. He'll get my…read morebusiness from now on.

HORRIBLE SERVICE!! Do not bring your car here or give them your business. I had gotten my oil…read morechanged here before, which was also slow took about an hour. I went in for an oil change today at 4:30 and they said those take 45 mins, which is incorrect. No one was there, so I thought he was going to be like sure we got you! Absolutely not. Went up the road to Take 5 Oil by human bean on McFarland and was out of there by 5pm and received three services, which is when the other place closes. Simply could have completed the service within 30 mins. The worker seemed like he did not want to be there nor was welcoming whatsoever. DO NOT RECOMMEND!! Jackson the manager is who I talked to. This place needs new management ASAP!!

I rarely leave negative reviews, but after my experience with Extra Mile, I feel other customers…read moreneed to know what happened before trusting them with their vehicle. I spent thousands of dollars at this shop trying to fix an ongoing problem with my car. I authorized repairs and services based on what I was told was wrong and on the understanding that certain testing had been performed. Despite spending thousands, the original problem was never fixed. What became even more concerning was when I later asked for the actual reports and results from the testing I was told had been performed. I was unable to get the documentation I expected, and I was told that some of the recommendations had been based on ChatGPT suggestions. This left me seriously questioning the basis for the work I had paid for. After having to bring my vehicle back three times, I learned that the shop had been relying on a report created by the original manager who diagnosed my car. I was later told that this manager had been fired. However, when I asked for documentation and proof of the testing, the story changed, and I was told that he had not been fired. Every conversation I had with the shop was recorded, so I have documentation of what I was told and when I was told it. After all of this, I called and asked to speak with management and the owner about some type of compensation. I was told by the manager that the owner wasn't around during the day, had a "different type of lifestyle," and that I wouldn't be able to get an answer until Monday morning. I was told I would receive a call back. That call never came. I had to call multiple times myself, only to eventually be told there was nothing they could do. At this point, I expected both the owner and manager to take responsibility for what happened, review the documentation, and make a genuine effort to address the situation. Instead, I felt that neither took meaningful ownership. I was left to pursue answers myself, despite the fact that I had spent thousands of dollars and had repeatedly brought my vehicle back for the same unresolved problem. I finally took my vehicle to Honda, where they addressed the actual problem. Since Honda completed the repair, I have not had the issue again. I was also told there that many of the things I had paid Extra Mile to do were services that a vehicle generally would not need. My biggest issue isn't simply that they didn't diagnose the problem correctly the first time. Cars can be complicated, and mistakes happen. My issue is that I spent thousands of dollars based on their diagnoses and recommendations, had to bring my vehicle back three times, and the original problem remained. When I questioned the testing, requested documentation, and asked management and ownership to take responsibility and make the situation right, I felt completely dismissed. Had I received honest communication, documentation supporting the testing and recommendations, and a genuine effort from the owner and manager to take ownership of what happened, I might feel differently. Instead, I paid thousands of dollars, still had a broken vehicle, had to take it somewhere else to actually get it fixed, and received no meaningful resolution from Extra Mile. Based on my experience, I would not recommend this shop. I strongly encourage anyone considering having major work done here to ask for diagnostic reports and test results in writing, confirm who performed the diagnosis, get a second opinion, and understand exactly why each recommended service is necessary before authorizing it.

Opens early on the weekend, very professional and friendly. I only had to spend about ten minutes…read moreof my weekend to get my emissions test done. Actually they charged less than where I went last year.

I got a coupon in the mail for them advertising a 49.99$ oil changed I made an appointment online…read moreand went in. The seating area was nice options to sit at a desk or couches. They had beverages available as well. The oil changed honestly took longer than I thought it would considering the apt in advance. So, I wouldn't return for this reason. But, overall good and affordable if you have extra time to spare.

Steve and his team at North Point Auto are professional, trustworthy, and time-conscious. I brought…read morethem a 2007 Mercury Montego that wouldn't start, and they did a thorough inspection complete with pictures and detailed notes. Steve made several personal calls to keep me updated on the status of my vehicle and what it needed. He was honest about pricing, the actual repairs required, and the timeline ahead. Couldn't recommend them more!

My car ran hot (3rd time - water pump had been replaced twice). Found North Point via reviews! I'm…read moreglad I did. Total car inspection - told me specifically what I did NOT need to do right now. They stayed in touch and made repairs quickly! Their pricing was quite fair. I'll take my VW back whenever it needs some TLC. Steve is great - Ed too! Honest and Fair. Thanks for getting me back on the road!! **And it feels like I'm driving a new car!

Mark absolutely places integrity, honesty and customer value above all other things. He and his…read morestaff will NEVER place profit over doing what is best for the customer.

Excellent service, quality work, fair prices and honest service. I highly recommend this company.read more

Contacted Poston my phone to schedule services. Went in for a brake check as front brakes original…read more My car had approximately 85 k in predominately highway mile so it was time. Front brakes were needed. opted for new rotors. Did a few other things that were due & coolant, differential, transaxle, they hedked my a/c too. clear communication, organized shop, fair pricing.

I am really glad I took the time to read up on local mechanics and found Poston. They gave me…read morestraightforward, honest answers about issues with my truck transmission after another local shop misdiagnosed the issue (and charged me for a lead frame for it when the trans was starting to go bad). Brad pulls no punches and spends time breaking down the options - and this is what I do in my line of work to my clients - here are your options, here are the risks with with one, you make the decision that fits with your risk tolerance. Ended up having the whole transmission replaced and very happy with the work, not to mention they did some extra stuff to the truck and made a few more suggestions on things to keep in mind down the line. Prices were very fair, and they communicated really well with me about all the things going on. So good work, fair prices, good communication - and no upselling at all. What is not to like? I will bring all my family vehicles here moving forward, they earned my business because they earned my trust.

Stellar service from A to Z! My Audi Q3 decided to act out at the worst possible time: right before…read moreChristmas. Called GCR as a new client to ask for advice and availability to have "the grinch" (aka my car) inspected and repaired. Chase answered my call and assured me that I would have the Audi inspected before the year end and that would cost under $100. The towing truck dropped off "the grinch" in GCR parking lot right before closing on December 23rd. Sometimes around noon on December 30th I received a very informative text message from Chase saying that the GCR tamed "the grinch" and the car is ready for pick up! Invoice was under $100, as promised and included complimentary service! Not only that I was not being taken advantage of (which most auto repair shops would do trying to upsell not needed services, unfortunately), but I was provided with meaningful insight that can save me a lot of grief in a long run! Ethics and service quality are a rare find nowadays, hence sharing my positive experience with GCR team. Kudos to everyone and special thanks to Chase for sharing not just his above average professional expertise and customer support skills, but also his incredible kindness towards a tired customer rambling in distress. Chase's understanding and patience made a world of difference to me. I'm grateful for your help and I'll confidently be a repeat customer (hopefully just for regular maintenance, rather than emergencies). Respectfully wishing GCR Team a prosperous new year 2025 in harmony and heath! Y'all rock! Cheers!

BEWARE!!! These people are crooks with a smile and a soft spoken voice!!!…read more I took my BMW M760i to them because BMW had my appointment way too many days out and I couldn't wait that long because my coolant leak started getting worse. I called and GCR had me scheduled the next day to drop it off in the morning at 10am. Right before closing they called me to inform me of what they found and I couldn't believe it so I drove up there immediately in my other car to get this paperwork in hand. Mind you, I just bought this car in August 2025 and had it thoroughly inspected before purchase by another company and all was immaculate, literally had to get new tires and we all know dealers will do a lot before sale of a vehicle so he went half on them with me and I was fine with that. It is now January 8, 2026 and German Car Repair(GCR) is telling me and I quote "You have 2 cracked radiators and multiple leaks, 3 of them". They even supplied pictures with diagrams and markings showing the leak spots. The cost to fix this (according to these GCR crooks) would be $5025.06 to "REMOVE AND REPLACE MAIN COOLANT SYSTEM RADIATOR AND HOSES"(literally copied and pasted from their invoice and it lists all kinds of things) This is right before closing so I step out to see if my mechanic Shawn( BMW certified guy that's been working on my other bmw for years at his shop in kennesaw) can clarify some things for me. Since my car was still drive able and not running hot or anything I simply paid them for their diagnosis fee and left my vehicle in their parking lot in which another employee kindly backed it in a spot for me until later when I can pick it up or get it towed if I decide. I picked up my car that night and scheduled a tow (I live in Alpharetta and my mechanic is in kennesaw so I didn't wanna drive) for the next day to my mechanic. This was on a Friday so I knew he wouldn't get to me until Monday because he doesn't do weekends. Shawn told me I DO NOT HAVE A CRACKED RADIATOR!! The main hose that runs on top of it was leaking real bad so if you just looked at it you would think it was leaking but that's why you do a pressure test to make sure. A PRESSURE TEST GCR WAS PAID TO DO!!! I was so relieved but then became pissed because these folks really just tried to rob me with a soft tone and a freaking smile!!! Shawn does my repairs, the old faulty hoses and control arms because they were worn out bad and my total less my extended warranty of $750, $1466.74 and that was because it cost me $245 to tow it to him( I got charged an extra $100 by the tow company because I was sleep when they first came out and I like them and it's just business). That price is significantly lower than GCR price of $5025 just to fix the coolant leak!!!! They wanted more than I paid to fix both issues to just fix the control arm bushings!!! After picking my beautiful M760 I from the mechanic and driving that long drive home, I decided to call GCR to ask them why would they try to rob me like this because I thought you guys were a reputable company? This guy had the nerve to tell me they never said I had 2 cracked radiators. They only suggested that I replace them probably due to age or something the technician saw but he can't be certain unless he speaks with the technician. What a F&$&@ng joke!! I stated that clearly a pressure test was not done because why would I need to replace 2 radiators( main radiator and low pressure radiator) if they're not leaking? Again he states he doesn't know but he knows that is what's required to fix my issue. The diag fee is only $88 so it's not gonna break the bank at all. I suggested that in good faith they should at least refund that and he stated that they checked 3 different areas and the fee would stand. Mind you I really don't care about the fee and just wanted to hear his response. I say "if you didn't do a pressure test which is what is required for any kind of leak then the job was not done properly and I should be refunded". He stood firm and offered to check my car again for "free" and of course I immediately decline!! Why would I want you scam artists touching my car again so you can actually break something worth 5 grand this time? No I will hard pass. I know this was long but BEWARE OF THE TYPE OF PEOPLE AND ALWAYS GET A SECOND OPINION! Mechanics are shady people so it's imperative you find one you can trust!!!

Jason is a top notch mechanic and I couldn't be happier with the work done and the more than fair…read moreprices. I started by having a car I was interested in taken there for an inspection. His inspection was extremely thorough and covered more than I expected. He spent an hour going over it and then called me for a 30-40 minute conversation to detail everything. From the beginning it was very obvious he's extremely knowledgeable about Aston Martins and knows them inside out. If I'm not mistaken he used to be the head mechanic at Aston Martin of Atlanta which should say something. I ended up purchasing the car and had him fix/service a few things on the car before my drive back to Los Angeles. The prices were significantly less than out here in LA and the quality better since he can work on these cars with his eyes closed. I'm fairly jealous we don't have any independent AM mechanic in Southern California like Jason.

Jason installed a supercharger on my Lotus Elise a few months back. It was by far the best…read moreexperience I've ever had with an auto shop. He's an excellent mechanic that has very fair prices and is transparent with his work.