Excellent job fixing my BMW. Very easy to work with and great work. Reasonable prices, and they were recommended to us by the BMW dealership. read more

Not the level of service I would expect when charging premiums to work on Porsches. Very disappointing

Brought my 2019 Infiniti q60 in for an auto accident where someone backed into me. They exceeded my expectations and went above And beyond in not only the repair but the handing of the insurance negotiation's. Hunter was phenomenal in communication and the guys in the shop truly know what they are doing. You will not be disappointed in their service I guarantee you that. So give them a shot. And It even came Out Lower than the expected cost read more

i've had half a dozen cars work here, but if you want the best you found it... You could find less expensive but there's a reason why Hennessey Porsched trust read more

Performance Auto Collision did a perfect job on my 2017 Pearl White GT-R. The workmanship and quality control was amazing. They have a five star operation with many very high ended cars in their facility all at one time. I made an impromptu visit during the repair, and from observation they really took the time to ensure the car was clean with no obstruction to add more damage while they were working on the car . As many of the other reviewers has mentioned, their customer service reps were all very courteous and Jeff Thomas, my rep was extremely helpful from start to finish. He also made a point of communicating at each of the key stages with the insurance company as well as the progress of the repair. Overall, the car looks as good as it did before my accident. Great Job Men! read more

Performance Auto Collision - Before - Body Shops Near Me - Alpharetta, Georgia

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Jeff has to be the most rude employee I've come across in a minute. Save the attitude for your wife dude! His customer service is horrible! He's disrespectful & arrogant! Definitely shouldn't be working at the front desk! I would NEVER recommend taking your vehicle here! Car wasn't fixed properly but somehow he found that to be my fault...took over a month for a minor repair..vehicle wasn't even in a collision!!! Absolutely unacceptable behavior! Should be reprimanded or better yet terminated!!!!!!!! Meanwhile I'm sitting here waiting for them to fix my vehicle correctly read more

PAC did a great job bringing my baby back. You wouldn't know it from looking at the picture but a tree fell on this truck. Roof, right pillar windshield and new hood. Biggest concern I had was could they match the paint- it was a perfect match- looks brand new again. I would highly recommend these guys- they work on all high end cars- I walked the faculty met the team before I made the decision to come here. If I ever have a need I won't go anywher read more

Performance Auto Collision - Body Shops Near Me - Alpharetta, Georgia

I had the unfortunate experience of my car getting hit by a pickup truck and then the driver fled the scene. I was dreading having to deal with the insurance company and getting the mess fixed. RBM of Alpharetta enthusiastically recommended Performance Auto, so that's who I contacted. Brian at Performance Auto worked directly with the insurance company, kept me updated as to the progress of the repair every couple of days and let me know when it was ready. My Benz looks brand new. They didn't just repair the damage, they worked miracles. I'm impressed with their customer service and attention to detail. THIS is where you go for car repairs. read more

Great service .. awesome repair with porsche factory paint ... it was easy to turn the car in and they finished ahead of schedule

We had our vehicle taken care of by Performance Auto collision. Adam Theroux handled everything with his team. Thanks to Justin and chase all that dealt with the insurance to insure that our repair ran seamless as possible. We received service at the highest quality and would highly recommend performance auto collision for all repair work. read more

Performance Auto Collision - Body Shops Near Me - Alpharetta, Georgia

Had the bumper replaced & painted on my wife's car 12 years ago. Workmanship was excellent and still looks great today! I've had work done at other shops over the years and have been very disappointed...should've just gone back to Performance! Will not make that mistake again. Keep up the good work! read more

I have worked in the automotive business for over 30 years. My experience at Performance was one of the best body shop experiences I have had. Professional, courteous and their work was excellent. Bravo guys! You have definitely earned my ling term business. read more

My brand new Porsche had 300 miles on it when a shopping cart in the grocery store parking lot slammed into it leaving 2 dents. The dealership recommended this company and I'm so glad they did. I got my car back same day looking perfect. Adam totally took care of me! Highly recommend. read more

I brought my car here to repair the following: - Some scratches on my side panel - My side-view mirror, which popped off (and needed a new part to fix) - My window, which was damaged from an attempted break-in. I called to make an appointment (after reading the great reviews here) and they said I could just walk-in for an estimate. They gave me an estimate in less than 15 minutes, and I decided to leave my car with them to get fixed. Justin kept me updated every step of the way, and responded quickly when I asked him for an update. They did a great job and I'll definitely recommend them, and be a repeat customer myself. read more

Jeff was amazing at keeping me updated and getting the insurance company to cover the right parts for my Audi. Hope I won't have to be back, but if so, I'll definitely bring it right back here! read more

Performance Auto Collision did an excellent job repairing my Audi Q5 after I had an accident. Jeff Thomas was knowledgeable and extremely responsive. Despite supply chain issues, they were able to repair my vehicle quickly. Best of all, my car looked brand new when I picked it up. I highly recommend Jeff and Performance Auto Collision!! read more

My cars have been into Performance Auto Collision at least eight times for shopping cart dings, bicycle collisions, fender benders, bumper resprays, keyed panels, it never ends. None of the damage was ever too serious. They have always done outstanding work and returned the car looking like new every time. It's not the fastest shop and definitely not the cheapest shop but they do outstanding work. I really wouldn't take my car anywhere else. Justin Graves has always been great to deal with as well. read more

My Infiniti g37s was rear ended and it's the first time I've been in an accident so I was a little nervous about the entire process; especially dealing with a different insurance company. Let me be clear that Performance made a frustrating and negative experience as good as it could be. Matt Reece was the gentleman who handled my car and was excellent. He was very knowledgeable and kept me in the loop every step of the way. The main thing is that Performance fixes your car properly and doesn't cut any corners. If I ever find myself in the unfortunate event of being in an accident I will be sure to visit them again (knocks on wood)! Best, Jace read more

Performance Auto Collision - Rear end repaired. - Body Shops Near Me - Alpharetta, Georgia

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They repaired a dent on my BMW i3. They fixed it faster than they said and for less then the quote. Super nice people and great service! They also detailed my car - no charge! Highly recommend! read more

Best body shop in Atlanta! I have had the need to take my Titan to Performance twice. To me my truck is not just a truck. I keep it in excellent shape, keep it washed waxed and looking great. Both times when someone hit me I took my Titan to Performance Todd B was my service manager and everything went super smooth. This last time in the insurance company for the guy that hit me gave me an estimate that was obviously low for the damage to the truck. Todd told me not to worry and they would make sure the truck was done right. In the end they had to do double the amount of work that was originally said to be done by the insurance company to repair my car the right way. Todd kept me in the loop every stage of the way. My truck looks perfect. The attention to detail at Performance really shows. If they take this much care with my Titan they will certainly take care of you Porsche. You cannot go wrong with Performance. Ask for Todd! read more

Worked with Jeff Thomas who was incredibly professional and helpful through the whole process. They did a fantastic job with our car and we wouldn't hesitate to go back to performance auto collision for any future needs. read more

Very happy with the quality of work, the customer service, attention to detail and speed with which the team worked. I hope you don't need their services, but if you vehicle requires repairs you can trust this team. read more

Less than impressed by their lack of customer no service. Took my M37 to this shop Tuesday morning to have a repair quote for damage due to a deer jumping in front of my car. Todd told me he would not even look at the car, 'go get an estimate from your insurance adjuster then email it to me' Friday called him then emailed the estimate. He wrote back saying they don't like my insurance company and to take it somewhere else. Wow really? I emailed him back asking that he speak to the adjuster. He said 'don't waste my time unless you bring me the car and I tear it apart, then I'll call him' Sounds less then professional to me. Can you say being held at their mercy? Yeah no thanks. read more

Since nobody patronizes an auto collision shop on purpose, it's natural that experiences vary with expectations. The short version is that Performance is a high-end auto body shop that does a great job fixing high-end cars which have been physically damaged in collisions. The long version is that - in my experience - insurance companies don't like dealing with Performance because their prices seem to be higher than every other body shop in town. And since most auto collision repairs go through insurance, that can be a pita for a third-party claimant (that means the guy who hit your car was at fault so you're claiming through his insurance company). Four times in the past few years I've had to use Performance to fix relatively minor collision incidents on cars, and every time I've had to fight with the other guy's insurance company (Geico, USAA, Safe Auto) to have them authorize Performance to fix my car. I've always insisted on this shop because I think they do super high quality work that's recognized as such in the area, and a guy there named Justin is probably the world's best auto collision shop front office employee. At 8am on a Monday I received this e-mail from Justin: "We received your Cayenne out of the drop box [over the weekend]. I did not not want to bother you with a phone call too early..." and it goes on to explain the start of the repair process. This was on a car that had never been to Performance, and I hadn't communicated with the place AT ALL about dropping off the car. Needless to say, the repair was completed on time and at highest quality. read more

I truly believe you get what you pay for and typically will go out of my way or pay a bit more for world class service and products. I hadn't been in an accident in over 15 years but 2 weeks ago some silly gal hit my car. My baby. My 2001 BMW M3 that is in ridiculously good condition and that I plan to drive for another 5-10 years. So I started research what body shop I should use. 2 different people, including my mechanic who's the best BMW mechanic in town, mentioned Performance Auto Collision. I researched all I could online and then called them up to discuss. They are not on the insurance company's preferred list and I was hesitant to go off that list. Every interaction from the first phone call has been truly world class. I use that term very sparingly but thus far, these guys deserve it. The follow up call, a few questions on the phone. Then after getting the estimate, I dropped my car off. Michael helped me and was swift, professional, answered every question and concerns, and explained how the whole process would happen. Then, a few hours later, I get a VM and an email from Chris who will be my main contact for the repair. He explained more and just wanted to make sure I was comfortable and didn't have any more questions. He made sure I had his work and cell # and to call anytime. The shop was clean, organized, and amazingly well run for so many people and things going on. And I only dropped off my car today. I'll return as it unfolds and/or when my car is done (will take 2-4 weeks, possibly more - which they explained to me and I am perfectly happy with. I'm fine taking time to get it right. Plus they made sure I had a great rental and all was taken care of smoothly). UPDATE 8/18: Great contact and customer service. Still waiting for all the parts and still looks like a good month to go, but they have been very communicative and very helpful with many details, updating the estimate due to differences, dealing with my insurance adjuster, being extra helpful with a rental and more. Still 5 stars. I expected GREAT work and service.... I did not expect FAST turnaround. Communication makes it all ok (so far). read more

Excellent work on my Porsche 911. PAC was a great choice! Dwight provided updates every step of the way and handled everything with the insurance including a supplemental claim for additional damage not identified in the original inspection. The car was smashed in the front and the rear. Trying to decide where to go, I started with Porsche.com. PAC was one of only a few "approved Porsche" collision repair shops in North Atlanta. I read the reviews and called PAC and one of the local Porsche dealers. PAC was professional, informative, and extremely helpful. The Porsche dealer was, well, um, the Porsche dealer. I am so happy I decided to take my car to PAC. The car is back to new, they used OEM Porsche parts (including some mechanical work), and everything was covered by insurance. Thank you Dwight and the team that worked on my car. If I need collision repair again, I'll be back. read more

Dwight Young provided outstanding service. My vehicle looks amazing. He kept me up to date every step of the way and went out of his way to ensure my happiness. I am glad I chose this company to fix my vehicle and glad to have worked directly with him. read more

I would give them more than 5 stars if I could! My "baby" who has been with me for years without any accidents was damaged when a oncoming driver made a left turn right in front of me. My "baby" was damaged pretty bad on the passenger left front. Well, off to my search for repair. Suggestions from respectable sources all suggested Performance Auto Collision Center, Inc. They were close so I took it to them. Setting up an appointment was simply and painless. Took my car there in the after hours that evening and was surprised but relieved also, that the security system was so responsive. I actually set it off when looking for a dropbox for my car keys. LOL My car was taken in, evaluated and Performance did all the negotiations and fighting the insurance company on my behalf. All I had to do was say, "okay, go ahead and fix my car". From that moment on I had periodic calls with updates and status on my repair which was very comforting for me. When I received the call to come inspect and picky "baby" up, I was so unexpectedly greeted with this near new looking vehicle. Not a scratch to be found! Every working part worked! Ain't that a surprise? I was so happy with everything related Performance Auto. I never had to return for any adjustments or touch ups and me and my "baby" are one again. Thanks to the team at Performance Auto Collision Center for restoring happiness to my life! Jesse read more

My poor car got smashed up and I brought it to the shop on a recommendation. Scott helped me through to the end and welcomed my persistent worried check in calls! They helped me out when I needed it most. They had to take apart parts of the car that were welded on and put it back together and you can not even tell the difference. The work is seamless! Scott, you rock! read more

After my wreck, I feared my baby would never be the same. Todd and his team did an EXCELLENT job restoring her to near new condition. They were very patient with me, especially towards the end of the process when I was admittedly getting impatient with my eagerness to get her back. Bottom line is, quality takes time. Performance Auto Collision handled my case with the utmost professionalism and has earned my recommendation as the best body shop around. THANKS GUYS!!! read more

Performance Auto Collision - Body Shops Near Me - Alpharetta, Georgia

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Buyer beware. As as customer they will charge you a $250 administration fee for handling an insurance claim, a $40/day storage fee while waiting for insurance approval, all on top of the charge to do an estimate. Do yourself a favor and find a shop that will value your business. read more

As a car professional myself .... and having built hotrods, classics and muscle cars for decades... the latest experience with Performance is stellar. The car was returned perfect and thoroughly detailed. I highly recommend Performance and their team. Thanks to Jeff for the good work! read more

Just left PAC this morning...they did minor door ding bodywork on my 2014 Maserati. They did an incredible job, completed the work in two days, and got me out of there for a really great price. I could not have asked for better service. These guys do amazing work. I highly recommend them. read more

We have used this body shop more times than we would like. We have had 4 cars repaired here over the last 8 years and every time the work has been outstanding and the service and communications superb as well. Only one time did we develop an issue with the repairs, in which one door was a little harder to close, and occasionally didn't latch properly. Months later we took it back and they adjusted it without question or charge. Best part is that their paint process is beyond excellent. You will notice cars on the road that have been repainted, and at certain angles, you will see a slight difference in tone or reflectivity. Never have we seen this on our cars, dark blue, silver, or white. You can't go wrong with this company, and I would argue, you cant find better. read more

Don't waste your time going here. Especially as a women. I went here for an estimate for damage on the front of my car - after looking at my car for less than 20 seconds I was quoted at $1000 more than I had been quoted at a different shop earlier the same day. read more

I had a beautiful 2017 Boxter hit in the front left side doing almost $20,000 damage. Chase and the team fixed it back to perfection. The car honestly looks as good as new. I cannot speak highly enough of the folks at Performance. read more

Went in for an estimate to repair and repaint a dinged door. Chase's estimate was FIVE TIMES higher than the other four estimates I got in the same vicinity, all of which were within $100 of each other for the same work. Shop around! read more

Good shop. I have a Porsche Cayenne and they use German paint. Nice people. Highly recommend.

It takes an impressive customer service experience for me to post something like this...but my experience with Performance Auto Collision repairing my 2011 Hyundai Elantra Limited after being rear-ended was great! After visiting a number of dealerships I wasn't instilled with confidence on the abilities of their repair shops so I started looking at 3rd party shops to get estimates and after visiting Performance I was confident I'd made a good choice. I was a bit intimidated at first as they repair very high end vehicles, but my adviser Chris Allen made it easy and provided solid advice and direction along the way. Throughout they communicated extremely well, meticulously repaired every item paying attention to every little detail and went above and beyond to deliver a solid repair and customer experience I enjoyed. I believe my car is now in better condition than before the accident. read more

Just had two more cars repaired at Performance (teenage drivers). Once again, a top notch experience. Dwight Young handled everything from start to finish, great communication, cars came out perfect. Performance is the only place we'll go. In fact, one of the cars belongs to my son, who is a student in South Carolina. I actually went up and brought the car down to Atlanta so Performance could work on it, rather than have the car repaired in SC. That's how much I trust these guys. read more