Luis is amzing and such an honest and genuine man. He is wise and talented beyond his years. My car looks brand new. It came in with back bumper damage and came out without a scratch on it. It was shiny and clean as a new car off a lots. I felt so special and cared for like I mattered and respected. You cannot go wrong taking your car here! A diamond in the ruff!! Christine C. read more

Expectation - they will fix your car per the good reviews you see, but that's where this review stops to be positive. Get ready to do all your follow ups they won't call you with updates. A week can go by and they won't call you back. You can't really plan when they have your vehicle you're really at their mercy. When you call them they will say "we were about to call you". So get ready for that line. Luis can get aggressive if you challenge him, they can get triggered easy so be careful. Easy fix here just call back your customers, be nice, don't act like you're in a hurry, ask if they have any questions, pretend you're not trying to just get to the next customer. Even at pickup day we had to call to find out it was ready. In addition. - Issues with insurance companies inform your customer right away, don't wait for them to call you to find out there are issues, the customer can really help push their insurance company and make the process faster that way. Thanks hope this resonates. Won't be back again plenty of good repair shops that call their customers and keep them updated. read more

Bad job please don't ever think about to take your car there they didn't fix my son car and they they not going to fix it because they get all there money they charge way more then they supposed to and when i call them to fix the car they give me attitude and cancel the warranty , bad business , bad service i wish I could give less than one star read more

I wrecked my 2008 rx350 which has huge sentimental value to me. They were able to work with the insurance and get her fixed no issue. They did a great job and took time to find parts. In addition I wasn't the most rationale as I was stressed about the end to end process but they were always nice and took time to explain things. If you wreck your car this is where you want to get it fixed. Pictures are before and after fix. read more

Alfa Collision Center - Wrecked rx350 - Body Shops Near Me - Roswell, Georgia

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This was my second time to need their services. Once again Alpha came through! My paint is a perfect match and the work was done quickly with great attention to detail. The staff was friendly and attentive as well. Thank you everyone! read more

Alfa Collision Center - Mirror - Body Shops Near Me - Roswell, Georgia

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Had damage to the front bumper of car that is no longer made. Tried another body shop first who told us if we could find the part they could fix it. Went to Alfa who searched very hard to locate the discontinued part and after a few mishaps with delivery, were finally able to repair the damaged bumper. Looks like new. Highly recommend. read more

They do quality work at a fair price and the work is done on time. Have you used them several times.

They did a great job on my Ioniq 6. The car looks brand new. One of the new tires had a slow leak the day after I picked it up. I called and they said bring the car in. We took it to the tire place and they fixed it in 5 minutes. Great work by both Alfa Collision and the tire place. Also the young lady up front was very nice and helpful during this 5 week process. I highly recommend this business. read more

Great place to get your car fixed for any damages. My gf back into our apartment garage door and Heidi and Louis were able to get it fixed up in no time. Very professional service and I was treated amazingly from the moment I dropped off the car. Highly recommend them. read more

Highly highly RECOMMENDED. For the 3rd time in the past 4 years, Alfa Collision has been above and beyond!!! Every time the front desk is friendly and helpful. The workmanship and attention to detail is the best. As always, Luis and David are the best at customer service. They remember the small details I asked to be fixed and they always deliver. When working through my insurance company, they took care of everything and made all the processes easy and seamless. The estimate was always lower than the other collision centers. You will appreciate their honesty and customer service. I sincerely recommend you see David or Luis for an estimate and evaluation. read more

This is our third experience with Alfa Collision Center. I worked with Louis, who was truly amazing! Since the accident was not my fault, they had to work with Progressive Insurance. It took a while for the insurance company to get the estimate, but once that was done, Louis really took care of me even fixing a few extra things that I know cost extra money. This is an amazing body shop. It costs much less than Nalley, Collision Center and Precision collision centers, where I also checked prices. I would highly recommend them, especially if you're having to pay for it yourself. This company is a true gem that is really hard to find!! read more

Very clean and neat office, friendly staff, immediate service, a fair estimate, got my car back sooner than I expected, and the repair work made it look like it never happened. I only gave them 5 stars because that was as high as I could go! read more

I am extremely pleased with Alfa Collision Center. They were recommended to me by a friend and I can honestly say that they live up to their fine reputation. The work they did on my Tacoma was great and the whole process went smoothly. I would recommend 5 stars for these guys. read more

Alfa Collision Center - Body Shops Near Me - Roswell, Georgia

I backed my wife's Infinity QX60 into the passenger side door of my F-150! Bummer!!!!! Anyway, after checking out YELP I got bids from two different shops that had good reviews. After meeting with both shops and getting their quotes, it was a no brainer. Alfa was very responsive and thorough to my initial inspection and quoting process. Their price was very competitive. I walked away with a firm quote and understanding of the work needed to be done. Not so with the other vendor. The work was done on a timely fashion as agreed and they kept to the price quoted. The quality of work was excellent. You couldn't tell there was any damage on either car. I would use this company in the future and recommend them to friends without any hesitation. read more

I cannot speak to their auto body work, because their estimate was too high and our car was simply too old. What I can speak to is their customer service, follow through and generosity. I initially called and spoke to David the first time and Danny the second time. After my car was dropped off, they told me that they would call me back with an estimate. Nobody ever called me. I had to call them and follow up. Based upon the high price of the estimate, we decided to sell our car for parts. I asked Danny if he could recommend a company that would pick up and purchase our vehicle. He told me that he would look into it and call me back the next day. He never called me back. The reason I am giving them a 4 star review instead of a 2 star review based upon their communication and follow through is for their generosity. They let me keep my car on their property until I finally found a company that would pick up and purchase the car. They did not try to charge me extra money for keeping our car on their property. I greatly appreciate their generosity and understanding. read more

Alfa Collision Center - Body Shops Near Me - Roswell, Georgia

Someone backed into my car and I researched where to take it. I found Alfa Collision Center online with five star reviews and I can tell why they have such a rating. The staff is courteous, and the work comes out. Excellent. I'm really glad I chose this location. read more

I would have given them 10 stars if I could! As far as I am concerned, David and his amazing team are magicians. I traveled on my Honda Odyssey from Illinois to Georgia in the June-July timeframe last year (2022) to meet with friends. I was the victim of a hit and run accident that put a bad dent in my lift gate (near where you unlock the trunk). My wife was also involved in a fender bender, mostly as a result of the other driver's fault. Despite my claims being approved by my insurance company, I could not find a single shop in my area in IL who could repair the damage, citing parts shortage due to the post-COVID situation. I was told by repairers that particularly Hondas were the hardest hit with vehicles lying in their garage in excess of 8 months! When I brought my car around to show to David at Alfa, he told me he would have no problems repairing it and worked with my insurance company to deliver my vehicle in under ten days, just in time for my trip back home that I had absolutely no option of extending. Frankly, once he was done with it, it looked better than when I had first driven it home from the dealer! Way to go, David & Team. You are the yardstick by which collision repair should be measured!! I put my trust in you and you delivered beyond my wildest expectations! read more

I had a fender bender on my beautiful red Lexus ES-350. Lexus wanted $2,600.00 to replace and paint the rear bumper and they wanted me to leave my car for up to two weeks. Someone referred me to Alfa Collision instead. Alfa instantly gave me a price of $1,700.00 for the job and promised me my car back in 24 hours! My car was ready early next day, and it looked like a new car - very professional job and they buffed and polished the whole car! Another time, I needed repairs to the BMS (blind spot monitoring system). Lexus wanted almost $2,000.00 and Alfa got the job done in 24 hours for $475.00. I can't say enough about this company. The owner, David, and his manager, Louis are first class. Honest, competent, friendly. They are the real deal. Quality work, great prices, eager to please. They are in business to build long term relationships and do it fabulously. A true gem! read more

Amazing and awesome service and finishing results! Got involved in a car accident with my BMW M4 that resulted in considerable damage to the body and overall appearance of the vehicle. There were nasty scratches, dents, and marks on large portions of the side. Decided to try out Alfa Collision center for repairs with high expectations that comes with having high-performance cars. Service was professional, efficient, and attentive to my concerns. The owner and staff was welcoming and assisted me in getting repairs started. They were able to work with my insurance company so that they would approve of the estimate and proceed with repairs without hassle. They used OEM parts and paint finish for my car which was a definite must. I got my car back in amazing and pristine condition so much so that it looked as good as the first year I got the car! The owner of the shop was friendly enough to give a courtesy polish touch up and wash at the time of pickup which was up to me if I wanted. He also made sure to fix up some old dents that were there previously before the accident that are unrelated just for the sake of service which he covered on himself! I got my car back looking car show ready and sleek under the sunlight. Looks almost perfect like new. The process to pickup also went smoothly and professional. Quick phone call notice, and that's basically it. No confusion and no hassle. I just go to the shop to pick up, and pay out of pocket costs that was left behind after insurance, which wasn't that bad at all if we are speaking of a car that has supercar-like performance. With that being said, they make their prices seem very fair for the out of pocket expense and they apparently had no issue getting insurance to give the green light at the end of the day. They list all the repairs done and parts used in the invoice. Basically everything was made sure to be kept OEM. Just one bearing part is non-OEM or aftermarket which doesn't seem like a big deal. The paint is exact match as the original BMW Yas Marina Blue, at least to the naked eye as hard as you can look. Great and fair pricing, AMAZINGLY friendly and courteous service plus especially with the grace for the stray damage that was he took care of on himself as complimentary work, and professional and impressive finish of a job that put a big smile on my face when I first saw my car during pickup. I got my car back looking almost new and shining so beautifully under lighting, and the eyesore and headache of the primary major damage from the recent accident and of the old minor damage on the opposite side of the vehicle which was there for years being dealt with and put behind me, I finally am enjoying my M4's appearance like I did when I got it actually new years ago. read more

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Only place I'd take my car. Everyone here is great - super helpful and friendly. Don't go anywhere else

After being run into by a pick up that was 3 times bigger than my Camry the people at Alfa restored my car to better than before. It hasn't looked this good since I drove it out if the dealership! read more

I was so impressed with the turn around time for replacing my bumper and fog light trim. Carla and David, the owner, were courteous, professional and were willing to work with me on the "no car" issue, without my even asking. The price for the work was competitive and transparent. The car was returned clean and with obvious concern for detail. There is apparent pride in their work! I would whole heartedly recommend this company without any hesitation. read more

I cannot recommend Alfa Collision enough! I dropped my car off Monday morning (after making an appointment) and it was ready by Wednesday afternoon! After getting my estimate, I decided to not go through insurance and they worked with me to bring my price down wherever possible! Everyone was so friendly and helpful! I've had family members also get their cars repaired here and have all had great experiences as well! read more

Took my SUV here for some repairs covered by another party's insurance after they backed into my parked vehicle. The whole process went so smooth - great customer service, efficient communication along the way, the repairs look great and were completed quicker than expected. I was so impressed and ready to leave a 5 Star review. Then a week after I picked up car up I needed gas and unscrewed my gas cap and dropped it like always but this time it hit the ground. The tether was missing. I took my car back to them to discuss and a man (whom I assume is the manager or owner) walked me out to look at it. Instead of acknowledging they broke it and should have replaced it earlier; apologizing and offering to order a replacement... he made excuse after excuse, tried to gaslight me, and was quite rude. He did offer to order a replacement as one was not on hand, but when I expressed my frustration that I now had to bring my car back 2x when this should have already been fixed he first tried to tell me that most people just place the cap in the cap holder on the inside of the gas door. I get that is an option, but I do not want to have to do that when the tether worked perfectly and suited my needs and it is now missing thanks to them. I asked what happened and he explained that they had to remove the gas cap to paint and that it probably broke. "These things break when they are old." I asked why they didn't replace it then or at least let me know and he told me "we cannot make everyone happy". I explained that until that moment I was quite happy with them, but that interaction was not pleasant. He then retorted telling me that he had had a bad day. Then mentioned that I had used a different collision shop I used a few years prior - not sure the purpose there; was he trying to blame the newly missing tether on their work?! I realize the cap tether is rather trivial but if they broke it, they should have replaced it or at minimum made me aware. They were paid over $7k for repairs to my vehicle and cannot take care of that $25-40 part that supposedly broke when they had to remove the gas cap? They actually had my car for a few days after it was finished thanks to a bought of COVID that ran through my house - so they had extra time even to replace it. It is obvious that it wasn't a concern to them. In the end the work seems to be well done - but the experience with the manager/owner left me very disappointed. It is like once they had the $$ they didn't care about customer service anymore. read more

I have used Alpha Collision several times and have been very pleased with their work. The parts needed were ordered in advance of my appointment, which conserved time. They listened to my concerns and made sure they addressed each of them. They go the extra mile to make sure you are satisfied and the cost reasonable. My car was ready when promised! The staff is very friendly. I highly recommend them. read more

Best body shop I've ever used. Honest, reliable, courteous, helpful. Car was beautiful after repairs. I'll not ever go anywhere else. read more

Wow!!!!! I honestly wish I could give 10/5 stars. This is BY FAR the best auto body shop I have ever worked with and I can't imagine any shop being even remotely on their level. David and his team were professional, empathetic, efficient, and just overall went above and beyond. David was able to take my car in only a couple days after I had called, said that he would expedite the process because I was paying for a rental car out of pocket, and walked me through what he and his team were doing daily to ensure that my car was ready in only a week. My car looks newer than it did before I even bought it brand new, and not only was the exterior perfect, but they detailed my entire interior for free, and it was a total surprise. Their prices are completely reasonable as well. I'm actually really in awe of how amazing this company really is. And I will be telling every single person to come here if they want a truly seamless and productive experience with an auto body shop. Thank y'all again from the bottom of my heart. I am so grateful to have found a place that I trust. read more

Alfa Collision Center - Body Shops Near Me - Roswell, Georgia

These guys were wonderful. They were communicative and thorough and did a fabulous job on my car. I would not hesitate to recommend them and would not take my car anywhere else if the situation presents itself that I need a collision center. read more

I have a 20 year old Porsche Boxster that isn't worth a lot of money, but my teenage son and I have put a lot of work into restoring it and making it something special. When somebody sideswiped it and the total bill to fix it exceeded what I bought it for, I was really upset that all of the work my son and I put into it would be for nothing. A couple of body shops looked at it and said they didn't want to even touch it, or that it was a total loss, despite the fact it was driving fine and all the damage was cosmetic. Based on several recommendations, I was fortunate to find Alfa Collision. David was super kind and compassionate, and made me feel like there was hope and everything wasn't a total loss. I left my car with him feeling much better about everything. Alfa took care of everything...I was having a hard time dealing with the at fault party's insurance, but they took that burden away and got the results I couldn't. I was very pleasantly surprised when Alfa finished the car ahead of schedule, under budget, and looking better than it did before the accident. I would definitely go with Alfa collision again in the future, and I recommend them to anybody needing collision repair. read more

Alfa Collision Center - Body Shops Near Me - Roswell, Georgia

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I originally used Alfa because they had the soonest available appointment to drop the car off. I was uneasy about not using a big name like "classic collision" or "caliber collision" but I am VERY glad that I chose Alfa. They handled everything with the insurance company and made the entire process easy. The car came back with polish on the wheels, vacuumed out interior, and color matched perfectly. I hope I'll never have to use them again but if I do I won't be going anywhere else. read more

Alfa Collision Center - Before - Body Shops Near Me - Roswell, Georgia

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THERE ARE STILL GOOD PEOPLE OUT THERE & these people are a prime example. I enjoyed every encounter and they did any amazing job on my car. Made it look better than I could have imagined. They got it done in a very timely manner and the prices are the best out there. They went above and beyond and I couldn't be more happy with the results. I will definitely be back. read more

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'm glad I found this shop as I was looking online for an auto body shop for my daughter's Ford Escape. Her rear passenger side tire delaminated while driving on a highway and damaged her quarter panel and part of the bumper. We went in on a Saturday and they provided an estimate that was fair. David's staff was friendly and professional, as was he. Other than the fact that they needed an extra day due to the need to get the tire rim replaced additionally, which they were not aware of originally, they were on point with their time frame for the repair. They did a great job and the workmanship is commendable. I highly recommend Alfa Collision Center. read more

Outstanding! I had read the positive reviews and stopped by without an appointment. The owner David introduced himself and I showed him my door handle which had been hit and was fully inoperable. I was skeptical it would be a big enough job for Alfa Collison to want to take on. David immediately provided a very reasonable estimate. I was ecstatic to have found a place that would do the work - especially at a reasonable price. But wait, it gets better. I expected I would have to schedule a time to come back. But David said he could have it done by end of day. What? Excellent. So as I was about to order an Uber ride home vs having to wait a few hours, David asked where I lived. It was on the way of where he was going, and he offered me a ride. Now thats service! When I picked the car up that evening it was perfectly repaired! The the lady at the checkout was friendly, and complemented the technician that did the repair. Alfa Collision will be my go to place for any need of their service in the future! read more

After having a rear-end accident in my BMW X6 2020, I was desperate to find a collision center to assist me due to the delay at BMW collision center which was about a 2-3 months wait. I searched around via online for the best reviews and was able to successful find an Alfa Collision facility by my job. I can honestly admit (based on my experience) that Alfa stands by their name. I am completely satisfied by their customer service, short wait time (they were able to begin right away), and results to my vehicle. I highly recommend Alfa Collision if you want professionals, short wait-time, and brand new results to your car. David and their whole team are exceptional! Thank you for your prompt service and expertise read more

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Just used Alfa for the 3rd time in 2 years (the joys of having teenage drivers!) and we had another great experience. Everyone on their staff is very friendly and helpful. They do great work at a very fair price. I don't even get quotes from other collision centers anymore - Alfa is my go to. read more

I can't say enough good things about this place. The back panel on my Lexus had popped out of place. I came by to get a quote on it, and the owner walked out with me. He immediately went and got a screwdriver and fixed it for me on the spot. He didn't charge me anything. I actually offered to pay, and he wouldn't accept it. I also had a paint spot on the side and he offered to have his detail guy buff it out for me for free. It is increasingly rare to see an honest, generous business these days, especially in the body shop business, so this is a true gem. I was so impressed that he just fixed it for me and sent me on my way. He's earned me as a customer for life. I was in and out of there in about 5 minutes flat, so I didn't use it, but the waiting room inside looked very nice and had comfortable looking, clean seating. They also had a mini fridge with beverages for customers who were waiting on their car. It was also climate controlled at a nice temperature. What a fantastic experience! read more

I needed my front bumper replaced and David really helped me out. I was provided a prompt preliminary estimate. The front office was very friendly and accommodating when booking my appointment. Once the bumper came in, I brought my car back and they had me in and out in no time. Professional and prompt service, great experience! read more

I was rear-ended several weeks back with moderate damage to my bumper. The at-fault party's insurance told me the earliest their in-network repair shops could get me in was 3-4weeks out so I could try to find a different place if I wanted. I called and emailed around but the first place to reply and tell me they can get me in within the week was Alfa! The service was prompt and wonderful! They even gave me a ride to the car rental location. I was also very pleased with the quality of their work. I highly recommend them! Thank you, Alfa. read more

I had been referred to Alfa by a good friend who had a great experience. Carolla was so cheerful and easy to work with and everyone that I came into contact with was very helpful. They were able to quickly repair significant damage to my Lexus and it looks brand new and they did great quality work. They made the insurance process very easy as well. I would only recommend this collision center for any body work. read more

GREAT SERVICE! Once we got the approval from the insurance appraisal the repairs were done within 24 hours. These guys were very honest. Car rides great!!! Will use them again!!!! read more