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Alpharetta, GA

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Speed Auto Repair

4.0 (38 reviews)
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Services - Speed Auto Repair

Auto brake repair

Auto engine repair

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DO NOT GO TO THIS SHOP!!!! The only reason I'm giving them 1 star is because thats the only option I have to write this review. I took my 2021 Range Rover to replace the brakes and Rotors because they were cheaper than the dealership. BOYYYY WAS THAT A MISTAKE!!!!!!! The Brakes and rotors were replace after waiting for 3 days. I noticed a strip was missing off of the truck at the top of the rear window which was noticeable, however, no one knew what happened. The salesman, CHUCK said they needed to review the cameras to see if it was missing prior to my arrival and said it had to have happened while on the lot. This is the strip above the rear window that could not have fallen off, someone had to have removed it. After 2 hours and the shop accepting responsibility for the missing strip, Chuck said he called around for the part. Well he was unable to get the part until 4/2023 because the entire window has to be replaced . He said they would order part but no ETA. Now it's expected for me to drive around in a new Range Rover thats has missing parts. They did give me a discount on the brake services but it definitely is not equivalent to riding around in a damaged car for 6 months!! Don't waist your time or money going to this shop. It pays to go to the dealership. It cost more but worth less aggravation!

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6 days ago

Excellent customer service with clear communication throughout the process. I'd highly recommend.

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3 months ago

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3 months ago

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3 months ago

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2 months ago

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4 months ago

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1 year ago

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9 months ago

Ryan helped with my oil change process. Comfortable chairs inside and coffee machine.

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9 months ago

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2 years ago

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2 years ago

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2 years ago

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5 years ago

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4 years ago

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5 years ago

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5 years ago

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3 years ago

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5 years ago

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4 years ago

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6 years ago

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7 years ago

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Kirk D.

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7 years ago

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9 years ago

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Kirk D.

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3 years ago

great service. very professional. have been coming here for years. extremely trustworthy .

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8 years ago

Had the best auto service yesterday. James and his team treat you like family. Thank you ASC!!!

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7 years ago

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8 years ago

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6 years ago

Great customer service from Rafael upfront and excellent repair by Mark in the back. Outstanding shop!!

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7 years ago

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7 years ago

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9 years ago

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Kirk D.

Thank you for the continued business. Have a wonderful weekend.

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9 years ago

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9 years ago

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7 years ago

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Kirk D.

Thank you for the business and your trust.

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6 years ago

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15 years ago

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9 years ago

I love the clean look of Alpharetta. You can tell right away that it is a quality shop with great technicians. I love it.

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9 years ago

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Ask the Community - Speed Auto Repair

Review Highlights - Speed Auto Repair

“James and the team at ASC went above and beyond when I came to them with an AC problem on my 2013 Camaro.”

Mentioned in 4 reviews

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Pep Boys

Pep Boys

(28 reviews)

The management is money hungry! As a company we've done business several times with this location,…read morebut this time "Tom" a manager seeming to have no true care about the vehicles coming in, charge us for 4 tires when you can clearly see there was plenty of tread on 2 tires. Me just be a working let him ride out cause my manager ended up confirming (which ive let him know) with price but i would NEVER PERSONALLY TAKE MY CAR HERE AND I HOPE YALL DONT EITHER

2/8/26 Nauseating. I RARELY ever do reviews but when something is SO wrong... I believe if you are…read morea truly ethical and moral person, you want to help keep others from being a victim. This was just so basic... and a" cut & dry" situation with a NATIONAL FRANCHISE that HAS to have standards and transparency in place. Please don't go here & waste your time, money, finances, & emotional energy. This took up my entire day dealing with this... recourse and all. We took my car to Pep Boys to get a battery yesterday. The AAA guy had JUST charged my battery & told us we could get a better battery from another vendor and MAX $$ with labor he said should cost @$350..probably less. He said he used to work at a dealership & and said don't go there (as we all know they tend to charge a huge premium). So... we went to Pep Boys AT: ***4960 Atlanta Highway, Alpharetta where Justin B. stood behind his computer (HINDSITE-- thinking how much can I gauge this woman..)and quoted $655.99 for the BATTERY itself (yes, story gets better). I said "WHAT???" He says to us "Well...I don't know where the AAA guy is getting his prices from.. things are a lot more expensive these days." ( VERY Ironically, two other family members had just gotten their batteries replaced.. for around $280 total..comparable vehicles at other places..but still) He then said "well I don't have it in stock, but I can get it for you tomorrow." I 'll just need your key AND FULL PAYMENT before you go b/c if you decide to go somewhere else we cannot use the battery." He tells me that with labor, the cost is $825.44. & wants my card. "What? $825.44? So, a 94R battery and install $825.44. ?". SO labor is $111.60 to replace a battery? "Yes" We even talked to him about trying to go somewhere else bc that was WAY WAY more than we could imagine a battery & intall like this should be..& of course the trust factor was close to zero at this point. I had a pit in my stomach. Just the principal of the matter & feeling victimized was enough to make me feel sick. We stepped outside and discussed among ourselves, but it was late day & cold and windy &while we tried calling some other vendors there were waits on the phone triage as with every place..& we were going to check out Autozone, a tires & battery store, etc.,.Yet something inside me also said "ok this is a National Franchise..& if this particular store & guy is totally deceiving me/us... then there should be some recourse. We went back in & said we were going to leave the car & he reached out for my credit card and charged me....$825.44... and I said this is crazy. As I stepped back to leave he yelled out ... "oh we typically just go ahead and replace BOTH batteries.. the dual batteries.. at the same time cause when you have a problem with one they usually go out at the same time... the stop start battery". Ok yes I was/am familiar with the Stop start.. but I thought to myself... I don't have my car set to use the stop start feature, so we didn't think this would be affected, but just for kicks ... I say "oh, so how much is THAT battery?" he says..."over $200.00". So at this point I think he was gathering I might not be quite as stupid as he thought I was & knowing I had witness to all of this. So I said.. "ok well would you please call us when the battery comes in bc I/we would like to see what you mean when you test the battery. "ok" he says. VM today 12:46PM from Justin that my car "does not hv the stop start battery... & that my car is ready." (He tried to...but) I called 4 other local Pep Boys this AM. They were all shocked. The battery is $279.95 and labor is $19.95 +/- two dollars. This is a very standard common battery. None charged upfront for this svc. No store charges to get this battery. Did massive research on this today. DO NOT GO TO THIS PEP BOYS. This world is corrupt. For any of you wondering if there is a God...and will we go to Heaven or Hell ... I am sure there is a GOD. I am sure there is a heaven and Hell. I also just read what is felt will be be a National Best Seller for any age, religion, etc. It will make you think twice about where you stand and what you represent in life. It was JUST released on Amazon. "Are the Gospels True: The Forensic Evidence". The book is phenomenal. It will really make one think about how he/she treats one another in this very short life. There are good people out there. You have to find them. Stick with the sheep and not the goats.

Valvoline Instant Oil Change - Wire connection broken during routine oil change when they checked the air filter

Valvoline Instant Oil Change

(51 reviews)

Nick the assistant manager was great! He was nice and professional and made sure to check if I…read moreneeded an inspection at the proper time. I really appreciate it and would return! Also he checked my oil and said it was good to go.

I have used this Valvoline location routinely since moving to Alpharetta, but after this experience…read moreI won't be returning. During my recent oil change, the air-filter area was opened and inspected while I remained in the vehicle. When I started the car at the end of the service, while I was still in the bay, the check-engine light immediately came on. The light had not been on before the service. When the light remained on, we scanned the vehicle. It showed code P0113 for the intake-air-temperature sensor circuit. The diagnostic freeze-frame recorded the fault with the vehicle at 0 mph and only four seconds of engine run time. When we inspected the engine compartment, we found a broken electrical wire at the intake sensor connector adjacent to the air-filter area. I contacted the store, Customer Care and management and provided the information. Rather than taking responsibility or even offering a reasonable path toward resolving what is a relatively inexpensive wiring repair, the response has essentially been that it isn't their fault. I understand that businesses sometimes make mistakes. What is disappointing is how this was handled after the problem was reported. A long-term customer shouldn't have to fight this hard over damage discovered immediately after a service. I'm posting the photos and diagnostic information so other customers can make their own decision.

Extra Mile Tire & Service

Extra Mile Tire & Service

(44 reviews)

As the daughter of a well respected mechanic from a busy northern town, I feel I am uniquely…read morequalified to write a review! As well as obligated! Being new to town we weren't certain where to go for auto maintenance and repairs. We have three cars, one of which is driven by our teenage son (to give you an idea of the wear and tear on that car, it being a 2004 Expedition!). Friends of ours said to take it to Extra Mile. Here we are a few years later and feeling more satisfied than ever! It seems word of mouth travels quickly for negative feedback, however, their service is so extraordinary, I had to write a review. The gentlemen at EM are honest, hard working, reliable and know exactly what your car needs. They often will give recommendations as to what needs maintenance now and what can be stretched for a bit. The amount of volume that you can see there no matter what time of day speaks as to their service (take note, between 11-2 is their busiest time for oil changes. Come in a little earlier or later to avoid the rush!)! Their tire insurance program alone is well worth a visit there! Their prices beat Costco and many other tire shops. My father had incredibly high standards in his shop. Not only treating his customers with respect and honesty but also by being reliable. It is not lightly that I hold EM to my fathers shop. I feel like family there. I trust they don't take advantage because I'm a woman or I send our teenage son there alone to get his oil changed. If Bill or Justin say the fluids should be changed, we change them! I know they would not sell us something unless needed for the well being of our cars. If this sounds oddly personal, that is absolutely by design! That Expedition is carrying my children around everyday! My husband has a long commute to work every day, and we need and love for him to come home safely ever day! I travel for work and need my car to be reliable and safe as well. I like to come home each day and be with my family! It is such a wonderful confident feeling every day we all go our separate ways that my family and I are safe! When it comes to our cars, that responsibility falls into the hands of the men at EM! I couldn't ask for anyone better qualified! Unless of course, I was fortunate enough to have my Dad down here taking care of our cars! Thank you from the bottom of our hearts Extra Mile! Your name is so very fitting! You Always go above and beyond for my family! Thank you!!

HORRIBLE SERVICE!! Do not bring your car here or give them your business. I had gotten my oil…read morechanged here before, which was also slow took about an hour. I went in for an oil change today at 4:30 and they said those take 45 mins, which is incorrect. No one was there, so I thought he was going to be like sure we got you! Absolutely not. Went up the road to Take 5 Oil by human bean on McFarland and was out of there by 5pm and received three services, which is when the other place closes. Simply could have completed the service within 30 mins. The worker seemed like he did not want to be there nor was welcoming whatsoever. DO NOT RECOMMEND!! Jackson the manager is who I talked to. This place needs new management ASAP!!

Speed Auto Repair - autorepair - Updated November 2026

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