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    Extra Mile Tire & Service

    2.0 (39 reviews)
    Closed 7:00 am - 5:00 pm

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    Response time

    30 minutes

    Response rate

    100%

    Services - Extra Mile Tire & Service

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    It works out if you know how they compute each line, but very tough at first to see how 62.74 relates to the numbers below.
    Jim B.

    One visit they called and said they were done. Showed up and they weren't. Hadn't even started the emissions inspection part which was the main purpose before their suggested items. Always upselling including on items recently fixed. On another visit, they suggested tire rotation on 2 year old car without looking at the car. Maybe a good practice, I don't know, but indicative. I was handing them the key and they hadn't even been outside. Another time they recommended replacing swollen lug nuts that were on recall and would have been done for free at Honda but naturally they wouldn't say that. And their invoices are tough to follow, and I like math! Fooled me 3 visits. Never again.

    Absolute scammers. This is the first negative review I've ever left on my Yelp account. I have truly never had such a bad experience with a company in my life. My parents used to frequent Extra Mile many years ago, so when my car first started leaking antifreeze in 2021, I drove 30 minutes to bring my car into their shop. Well, as all the other one stars have mentioned, they've changed drastically. Our first appointment there, we were told we needed a new radiator and hoses. The estimate wasn't cheap, but we were forced to trust them as we were leaving on a road trip to Ohio the following morning. We pick up the car the next day and begin our drive after we were assured the car was tested multiple times and the issue was resolved. Thankfully my husband thought to check our coolant halfway through and it was gone. I was shocked. We ended up having to stop the car every 30 minutes and refill. I called Extra Mile the next day and was told they'd pay for an inspection in OH... which they never ended up fulfilling, of course. The mechanic in OH told us the hoses were installed incorrectly and we likely never needed a new radiator. On the way home, our car continued to leak. We drove straight to Extra Mile where we were once again told it was fixed. We have been back 2 more times over the years for our leak. I never would have returned, but we were told our car was under warranty. We went back a few weeks ago after being assured we were still covered. When we went to pick up the car, we were handed a $150 bill. They NEVER asked for our approval to do the work and made us believe the service would be free. When I tried to express my confusion, I was lied to and told my husband had already approved it. Little did they know he was sitting in the car next to me. We were forced to pay the price to pick up our car.. and guess what... it's STILL leaking today. Stay away from this company. They will take all your money and leave you with the same issues you came in with.

    Got oil changed and emissions done. When I got my car back, oil residue was on headrest, overhead liner and dashboard. Very disappointed

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    3 months ago

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    12 days ago

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    1 month ago

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    6 months ago

    They were nice people in the office and everything went smoothly... In this day and age some businesses think they are doing you a favor.

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    3 years ago

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    1 year ago

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    Jackson C.

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    1 year ago

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    Jackson C.

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    1 year ago

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    Jackson C.

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    1 year ago

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    Jackson C.

    Helpful 1
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    1 year ago

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    Jackson C.

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    2 years ago

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    Richard E.

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    2 years ago

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    Richard E.

    We have no records of a Dee S. in our computer system.

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    2 years ago

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    Jackson C.

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    2 years ago

    Super fast and reasonable! Honest and helpful! Our go to place. Always have a good experience.

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    Jackson C.

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    2 years ago

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    2 years ago

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    Richard E.

    Picture above is the WRONG hose. NOT the one we replaced.

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    3 years ago

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    Richard E.

    Impossible for an oil change to cause all these problems.

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    3 years ago

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    Richard E.

    Never been accused of bait and switch before. Some type of mistake?

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    3 years ago

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    Richard E.

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    3 years ago

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    Richard E.

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    7 years ago

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    Richard E.

    Not sure what we are looking at here.

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    4 years ago

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    5 years ago

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    4 years ago

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    Richard E.

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    9 years ago

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    Rich E.

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    5 years ago

    Not sure if they are under new management but this place used to be so good and now is terrible!!!

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    Tim P.

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    7 years ago

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    8 years ago

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    Brendan L.

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    4 years ago

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    Rich E.

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    8 years ago

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    Richard E.

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    10 years ago

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    10 years ago

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    10 years ago

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    Rich E.

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    7 years ago

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    9 years ago

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    Rich E.

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    8 years ago

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    Brendan L.

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    10 years ago

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    Rich E.

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    7 years ago

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    8 years ago

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    Ask the Community - Extra Mile Tire & Service

    Review Highlights - Extra Mile Tire & Service

    Come in a little earlier or later to avoid the rush!)!

    Mentioned in 2 reviews

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (54 reviews)

    I came here for a brake replacement as they had the best price in town. They were able to give me…read morethis price over the phone, whereas other places needed to see the car first. It was easy to call ahead and see what the wait was. The time quoted was accurate and the process was easy. I dropped the car off and got a ride so I did not have to wait there. I returned on my own and even though the car was not ready yet, I found the waiting room welcoming. First off, there is lots of natural light. There is a small TV and some magazines, but I did not need them. The refreshments could have been better, but at least the chairs were comfortable. I was only waiting a short time and my car was ready. They even had time to do a courtesy check on my other car to see if the brakes needed replacing. This was free of charge!

    I'm going to start by saying this was the only location I could find that was open at 7am on a…read moreSaturday to get my car looked at. My wife was getting ready to go on a road trip and the engine light came on. I wanted to get it checked out before she left. I quickly looked up service options and this was the one that opened the earliest and when I called they said they would work me in. I got there shortly after opening and true to their word they got me in, in minutes, even though they were already knee deep in customers. They diagnosed the issue... a throttle actuator.. which once they dug into it they said they need to replace the throttle body at a cost of 1200! Fortunately while I was waiting I did a lot of Google research on the issue. What I found out was that most mechanics just want to replace the throttle body, with this issue, instead of first just trying to clean it and resetting it. It does take a mechanic to do this.. it has to be removed, cleaned, and then recalibrated and synced to the car. Not something that I can do... heck I can barely change a tire. I asked if they could try cleaning it... they figured out how to charge me for that... and two hours later and 800 less in cost my car was working and my wife could go on her road trip. They did good work, got me in when they were completely booked up, and did the right thing when asked to. Would have been nice if they had offered the right solution in the first place... but in the end it all worked ok.

    Extra Mile Tire & Service - tires - Updated May 2026

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