Steve and his team at North Point Auto are professional, trustworthy, and time-conscious. I brought them a 2007 Mercury Montego that wouldn't start, and they did a thorough inspection complete with pictures and detailed notes. Steve made several personal calls to keep me updated on the status of my vehicle and what it needed. He was honest about pricing, the actual repairs required, and the timeline ahead. Couldn't recommend them more! read more

My car ran hot (3rd time - water pump had been replaced twice). Found North Point via reviews! I'm glad I did. Total car inspection - told me specifically what I did NOT need to do right now. They stayed in touch and made repairs quickly! Their pricing was quite fair. I'll take my VW back whenever it needs some TLC. Steve is great - Ed too! Honest and Fair. Thanks for getting me back on the road!! **And it feels like I'm driving a new car! read more

I've been a customer for years and I wouldn't take my car any place else. A little chaotic, but my car is always fixed at a fair price.

I scanned with OBD and saw I needed catalytic converter. They would not provide a quote over the phone unless they have seen one of my vehicles before. Must be a new trend, but a dumb one. read more

The owner, Steve is as honest, considerate and straight forward as they come. His guys are clearly hard workers. Quick mechanics, they do what they say and can't beat the price anywhere else. 11/10 quality service. read more

An honest mechanic with honest prices. Steve the owner really helped me out of a bind. I had a beautiful Mercedes that went off a mountain when a deer ran out in front of me. I reupped with a used Mercedes and the check engine light came on the day after I took it home. He was able to work with me and dealt with the warranty place. I'll be using him for life now and suggest anyone who needs a mechanic go here. I'll make sure and take my next car to him to check out before I purchase it! read more

Trust worthy place. They changed the. Engine of my car and has been working great. I didn't have to worry for anything rather than paying and confirming the changes. read more

Steve and his team are wonderful people. They are so friendly and kind, and Steve was so honest and helpful and really looked out for us. (Our car stopped running just before we were able to get it into his parking lot, and he and his fantastic mechanic came over to help us out.) His pricing was transparent and fair, and our car seems to be all better from her bad spell. We are so grateful because we are broke college students and really need this car to last at least a couple more years haha. The whole team did a great job at every turn, so we will be back anytime we need anything car related. Thank y'all so much!! read more

I feel so blessed, and I have so much gratitude for having found this shop!! Steve and Robin are Earthly Angels. It is SO rare to find knowledgeable and trustworthy mechanics nowadays (just as difficult as it is to find a trustworthy Medical Doctor), that when you find one, you feel very blessed. I know that if I go to North Point I will get exactly what my car needs (nothing else) and I will be charged the right price. I can simply relax knowing Steve and Robin will tell me honestly what my car needs and I won't have to have doubts or suspicions the way I used to feel with other mechanics. Talking to them is like talking to a good friend: they will give you advice about what you need to do, and you always know they want the best for you (and your vehicle)- not for themselves. I absolutely recommend this shop to anyone looking for a trustworthy mechanic and a lovely atmosphere :) read more

Brandon has really done a great job on several things with my car, he installed my new brembos brakes, welded up an old header, and an alignment. The alignment took a few hours and they even kept the shop open late to finish the job because I came in right as they were closing. And after all that work only charged me $85!!!! I've paid other shops for the same amount of work upwards of $250, and I left those places less satisfied because it wasn't on point. I brought in an old header that had a crack in the weld, most shops would use a mig welder which looks sloppy, he used a tig I can't even tell it was there. Brandon installed an aftermarket brembo brake kit from a Acura TL-S onto my 07 civic si he did an outstanding job drilling the knuckle to fit a larger bolt, trimming the heat shield, and installing the new brake master cylinder. read more

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If you are looking for a knowledgeable, thorough, and honest source to diagnose and repair automotive issues, look no further. I was amazed by the thorough, hands on diagnostics Steve performed to get to the heart of a hard to find issue with my 2012 F150 Ecoboost. Contrast this with the results from a dealership I had taken it to that simply looked up a diagnostic code and recommended that I replace everything their manual noted the problem could be. Steve saved me $2,000 in unnecessary reapirs, and my vehicle is running great. I can't recommend North Point Auto Repair strongly enough. read more

We have a new family auto repair facility. Everyone was super friendly and professional but most of all, they were honest and fair. They diagnosed the issue without charging me and gave great advice. We will back with our other car for some major work...and feel great about their doing it right. read more

Steve is not only a great mechanic but a great person as well. And so is his team of mechanics. When I took my truck in Steve took the time to put it on a lift, diagnosis my trouble and show me what was causing it. I've never - in 30+ years of driving had a mechanic show that level of service and care. I was sure I would be without my truck for at least a couple days - he got it back to me within 24 hrs.! I had already known they did great work as I had taken my wife's car to him previously - excellent service then as well. Steve is genuinely kind, friendly and respectful - and provides great service at fair and reasonable prices. As long as I live in Alpharetta he will be my mechanic. And I highly recommend him to others. Thanks Steve!! read more

If i could give less than a One Star review i would. Terrible communication and unprofessionalism by Steve, and beating around the bush for MONTHS while the car is still at the shop NOT fixed yet, but actually running worse than it was when it was dropped off MONTHS AGO. mind you the car is not fixed and he said the bill is going to be $3700, which was more than the initial estimate, now Steve says that he will no longer work on the car because he doesn't want to spend any more time on it and doesn't know how to fix the issue at hand (i have recorded audio and messages to prove it). The car is STILL NOT FIXED!!! but yet he wants to charge $3700 for a job that is NOT completed. Terrible shop, and terrible owner. I Don't know how this place is still in business. Do Not take your car here whatsoever... read more

I decided to skip the local Audi dealership for my 2014 A4 scheduled maintenance and give North Point Auto repair a try from their great reviews. If the dealer couldn't care to deliver the most important part of the car buying experience there was no reason to believe they could handle more complicated things like service. My car was ready on time and for a price that made sense. Highly recommend Steve and his shop. read more

I've had experience working in a shop and perform every task personally to my vehicle. However, with age, I admit becoming lazier to do my own work. Do not get me wrong! I did it out of passion and I still have that passion. I decided to trust my car to someone else for the very first time EVER! The result is NO REGRET in trusting Steve and Brian for servicing my vehicle. Having spent many hours under the hood with my own two hands, it is vital that no work goes half-assed. Having been invited into North Point Auto's shop and conversing with Steve and Brian, I guarantee they will NEVER half-ass anything. There is no room for error and that is what these guys believe. So, ever since I moved to a condominium, I no longer have garage spaces anymore. This limits me to do certain work to my vehicle; however, I can entrust my car to North Point Auto as a repeat customer. By the way, they do specialize in European makes and possess extensive knowledge and skill along with the welcoming attitude no matter how difficult the task. They seem to enjoy the more complicated stuff. I love their attitude! read more

Great Price and Service! Steve took care of my issue where my window was not rolling down on my driver side. He also gave me a great price to get it fixed and it works well. He also pointed out any thing my car did or didn't need maintance and showed me in person what those were. He even noticed my tire had a small nail in it when I first arrived and he patched it for free. I would definitely come back here again. read more

Steve is fantastic. I called RBM of Alpharetta to repair a side door mirror and I was told I needed to wait a week for the 1st appointment. Called North Point Auto repair and I was told to bring the car in the same day. The repair was made in less than 30 mins and I wasn't even charged a dime! It only required securing the mirror cover however I appreciate the shop's integrity. I plan to bring my car back for regular service and maintenance! Exceptional experience. read more

These guys are the best of the best. Steve is an honest, reliable and all around great guy. As a woman, I am always nervous about taking my car in for maintenance and repairs-I only go to Steve as I can trust him 100% and his expertise is second to none. Steve has become a friend over the years. If you want to support a small business in the area that does it right, come here! read more

Steve was extremely helpful and informative. Will definitely be our forever auto repair shop. Highly recommend.

Amazing service.! I've been having my cars serviced here for over 3 years. It's a consultative way to get the most important things fixed. And no surprises at the last minute. Try it, you'll like it... read more

This is your go-to friendly neighborhood mechanic. Great service, prices and are definitely willing to go the extra mile to get to the right solution. Highly recommended! read more

Just the best customer service I've ever had at an auto repair place. They're tucked away in an odd location off Hembree, and things are a little crowded, but they do great work at a very reasonable price, and they take excellent care of you. I recommend it without reservation. read more

I checked YELP for auto repair with high ratings. This wa the first one that appeared. I took my Mercedes there for a wheel alignment. I was very impressed with the friendliness of the staff. There was a mechanical issue the would have caused me to spend a lot more money, but Steve came up with a solution that saved me hundreds of dollars. I highly recommend this business. read more

When I called about an A/C issue, I was told to wait for a couple of hours and bring my car at 4:30pm. When I drove there in rush hour traffic, I was told they could not service my car since they had other jobs to finish. I understand that things could happen but they could have respected my time and called me when they realized they could not work on my car. I asked if they could at least check to see if it was a minor issue and they completely refused. So disrespectful of my time and effort! Btw- I then called the highly rated Mings Auto Repair. They too were busy before closing time on Friday evening, but promised to check what was wrong. I drove 40 minutes to get to them. They checked, fixed my car and even did an oil change and I was out in 10 mins. What a contrast in customer service! read more

This shop is very dishonest. The mechanics worked on my car without a diagnostic and lied to me about it. Also they charged me for an oil change and did not change my oil. I spent 900.00 at this shop and my check engine light is still on. The owner Steve is a dishonest person. He lied to me once the work had been completed. I am very disappointed and dissatisfied with their work. Most importantly I will be getting me an attorney. Beware. read more

Seriously, the owner is as sincere and kind as it gets while looking to save you cash on parts and etc. And he knows what he's doing cuz after an 800 mile roadtrip the day after fixing my brakes, I'm alive with A/C so crisp and cool..! The car never felt that good even when purchased and maintained at the dealer. I tried this place for the first time and it was probably the best decision. read more

I've been going to this place for my car repairs since 2011. The current owner, Steve, is awesome! He is a great guy and the first truly honest mechanic I've come across in a long time. His repairs are reasonably priced. And... He goes out of his way to help his customers: I recently sold my car to another North Point customer. On the way to make the sale, the A/C gave out. He fixed a freon leak and replaced the panel to the A/C controls. In order to minimize the financial impact and make sure both customers were happy with the sale, he only charged for the panel, no charge for labor or the leak. Don't expect free labor because of this review. I normally pay for labor, but this was a very unusual situation and it shows the level of integrity in which he runs his business. read more

Steve is the BEST mechanic ever! My husband stumbled upon his shop about 5 years ago when he worked right next door. We later moved and tried a different repair place when my catalytic converter started rattling. The other shop wanted to replace the WHOLE unit for $1,000! We decided to take it to Steve for a second opinion. Apparently the only part that needed replacing was the heat shield. Steve spent a good bit extra time calling manufacturers to find the right part to save me a ton. He is a brilliant mechanic and a wonderful person to work with. As long as we live within 100 miles we will never go anywhere else!!! read more

Steve is a very nice guy and will take good care of your car. He does a good job of explaining the work that is required to be done on the car, so that you have a good knowledge of your car and the work that is going into it. Service time is super quick. I am glad to have found this place. read more

Great Service on my Mustang GT. The owner,Steve, really showed attention to detail and went over the top at working on my car and building the trusted relationship everyone wants with a mechanic!. I would recommend this shop to anyone!! read more

Steve and his team are kind, trustworthy, and hard-working. They are truly the real deal. Ladies, no game playing--just good, honest people who want to help you. I went to them when my car broke down, because they were close and thanks to positive Yelp review. I'm so glad I did; they were with me every step of the towards fixing my white Ford Focus. read more

I knew my a.c. needed to be repaired and was tired of paying dealership prices for maintenance and repairs. Looked on Yelp and found Steve. I'm so glad I did! He and his staff are very knowledgeable, friendly and service oriented. Steve explains thoroughly the car repairs needed. I will definitely be a repeat customer and recommend them to others. read more

From the first time I called Steve he was honest and up front. He broke down costs and explained the differences in the types of brakes he could use for my Audi A4. A few weeks before calling Steve I went to Pep Boys - Johns Creek, they told me (after 3 + hours) that I needed rear brakes the most and explained that the front were "pretty bad" too. They, fortunately, didn't have the sensors needed and would have to call around on Monday to get it and told me they would call me once they found it. They never called. I decided to call Audi directly, of course they were overpriced but only by $100 more than Pep Boys was going to charge. I called a few other local mechanics and was shocked when they quoted me a higher prices than Audi! So, based on the amazing reviews, Steve was on my list to call too, I called. I told him that I needed front and rear brakes and rotors and to bleed the brakes and replace fluid (what I was told was needed by Pep Boys). About 30 minutes to an hour after dropping my car off at Steve's he called to tell me that the front was really the issue (and that makes sense cause I'd assume front usually goes first). Anyway long story short, he did my front brakes, replaced the fluid, an oil change, and replaced a, nearly impossible to install for the average person (thanks Audi), parking light so that I can pass the emissions test. He was fair priced and honest.... a rare combination that equates to an amazing mechanic who I will go to time and time again for both my cars! read more

Searched high and low for an auto repair shop that is reasonably priced, and I have finally found it, and then some. Steve is extremely kind and honest. I took my car in to get breaks and an oil change and they had my car done the same day, even though they were extremely busy. Not only was my car done in a timely manor, but the work that was done was quality. They didn't try to sell me anything I didn't need, but were honest about things I would need in the future. I will definitely be taking my car here for any future work it needs. This place has my highest recommendation! read more

The reviews speak for themselves... North Point Auto Repair is Awesome!! Steve Miller exceeded my expectations on all levels. Very knowledgeable, professional, and just dead honest. His entire staff was extremely courteous at delivery. Steve is a true car enthusiast and someone you can trust! Thanks so much for taking care of my 2010 S4!! read more

Honest and fast, North Point Auto Repair is a great place if you have any kind of car problems. Came in needing brake pads, but turned out the right-side rotor on my '04 Nissan Sentra needed replacing as well. Brandon found a very affordable part, and was able to only add a little bit more to my initial estimate. Brakes are feeling like new. Couldn't be more pleased! read more

I have been back, my wife's car has been in, two more of my kids' cars...I cannot imagine ever going anywhere else. Steve is always honest and upfront. He told my son his car was not worth fixing. Most mechanics would not give that advice. They would do the $1,000 in repairs and happily wait for your next visit! Thanks Steve! read more

I recently relocated to Alpharetta from California. I have a Dodge Ram 1500 5.7L V8 Hemi and it broke down backing out of my driveway. I knew it was bad when I couldn't get it to stay running. I called around to several auto repair shops and after a lengthy discussion I decided that Steve Miller at North Point Auto Repair was my guy. I had my truck towed in and they got to work. They diagnosed my truck quickly. No compression and a broken valve spring. This turned into a full tear down and rebuild of my heads. Along the way they discovered that my pistons were in good shape, but needed to be re-ringed. I have 175K on my truck and I never expected that I would have to rebuild an engine. But, Steve kept me in the loop every step of the way. I stopped by the shop a few times during the process and they showed me the work that was being done. Steve also went the extra mile and sent me photos of the rebuild so I could see the progress. I have nothing but positive things to say about this repair shop! Sometimes as a woman you feel that you are going to taken advantage of when it comes to repair shops. Not with North Point! I will be a customer for life now. read more

I'm somewhat of a DIY-er, and enjoy doing simple repairs on my own vehicle when I have the time. North Point is the only place I take my vehicles if it's something I can't do myself. I trust Brian 100%, he's an A++++ mechanic that truly goes above and beyond with his work. I don't hesitate in recommending NP Auto to a family and friends. read more