Great, reliable service, very honest and wong try to scam you into repairs you dont need

I was referred by Baker Off Road to Hicks. I found Hicks to be an awesome repair shop. Honest, timely and very fair. I was given an estimate by a Ford Dealer in Cumming, Ga. I was told my water pump needed replaced. I was so impressed by Hicks that they were so honest. They pressure tested my SUV and stated no leaks were found in the water pump. I told them to check the brakes and do the pads. The car was ready on time. Excellent work and very kind and honest. We will be back. Don't hesitate to use this shop for full service repairs. read more

Excellent staff, very attentive and efficient. They changed the oil and replaced the fuel pump, and were able to source the part and fix the issue at an affordable price. I will return for future services. read more

Always excellent and cost efficient service ...they have kept my car in excellent shape for ten years.

They replaced the timing belt and water pump (a pretty major repair) in my 2014 Ford Fiesta. I got this done preemptively so that the belt would not break after 100,000 miles while driving. they do great work and other times I took the car in when it needed a major transmission repair they were honest and told me it was related to a recall issue and to take it to the dealership so that I could have the work done for free, so that's what I did. read more

My car's check engine light came on and it was having trouble starting. I checked with a code reader and it was throwing a P0300 code, which means a lot of things possibly, all of them outside my mechanical abilities. Took my car to Hicks Automotive and they looked at it, gave me a quote on fixing it including options on what I might prefer to have fixed now vs. later. I told them what I wanted and they had it fixed by the next day. My car rolls along nicely now. Friendly and responsive service. Highly recommended! read more

I used them for a pre-purchase vehicle inspection for $75. It was a good value compared to many other services that charge around $150. They were able to begin inspection promptly and it took around 45 minutes. They even broke their lunch break early to start. However the professionalism was not the best. The mechanic inspecting the vehicle kept coming in and out to talk to the two guys behind the counter. When I asked the mechanic inspecting my vehicle about it, he kinda mumbled what his review was and didn't really look like he felt like/wanted to talk. After asking him more questions, he pointed to the guy behind the counter and said to ask him and walked away. Rude. The guy behind the counter kept looking at his computer and didn't say a word to me for another 15 or so minutes. I assumed he was preparing the report, but at least a "I'll be with you shortly" would have been nice. They gave a decently honest review. However, they did not give me any sort of physical documentation or list of the inspection. Nor did they have a checklist of what was checked. They only told me what the problems were and that's it. I would have felt a lot more secure about what I paid for if I had received a physical documentation of what was looked at. It made me feel as though they just spot checked the vehicle. read more

I had an issue 2 shops could not locate or fix. It was my business van and I needed it for work. So they took me as a new customer and everything with no appointment. Like a team of scientists they swarmed my vehicle and one hour later it was fixed with very fair pricing to boot! Thanks guys you really helped my business! This place is top shelf! read more

Hicks Automotive - Carpet cleaning wheel chair bus conversion - Auto Repair Near Me - Roswell, Georgia

Honest, quality repair shop! I had some missing bolts under my car on cover that was flapping a bit. I went here and they replaced the bolts within 15 minutes and insisted on not charging me. Such nice people that really care about people vs selling unnecessary things like the chain shops. HIGHLY RECOMMEND! GO HERE! read more

honest. reliable. my whole family and all of my friends only use hicks automotive. i would nit trust anyone else with my vehicles. they are like family to me. read more

Have used them for years...they don't rip you off and give excellent customer service with good prices!

I was tired of having 567733 things added to the problems I brought my Honda element in for over at Honda Carland. They always say i need 5x more than what i asked for. I brought my car in the first time to Hicks for what I thought was a brakes problem. They looked at it in less than an hour and told me it was actually totally fine and looked over my transmission too, etc to make sure it didnt need anything else. Turned out there was just build up/dirt causing my brakes to squeal. Easy fix and they were honest about it! They could've easily lied to get more money than a small diagnosis fee. Brought it in a second time A few weeks later when my starter died. Brought it in around noon, they had it diagnosed in an hour and fixed by 4 PM. Price was also about $100 less that I got quoted elsewhere. Definitely my new local repair place! read more

Terrible pricing! Tried to charge me $800 to replace 3 spark plugs!! On top of that, they charged me $70 just to scan my check engine light. Horrible experience. Took my car to a shop in Marietta instead and they charged me $200 to replace all three! Much better pricing out there. read more

Had Hicks replace valve cover seals 2005 Toyota Tundra and tuneup. The cost of both of these services was less than what Toyota dealership wanted to just replace seals. Also was going to cost another service and they said to wait as did not need it yet Honest folks! Thanks read more

Amazing customer service, fast turnaround time and fair prices! My van driver window fell down into my door on a rainy cold day. After calling around, I was referred to Hicks and I'm so glad I was! They were able to get me in right away, just a few days before Christmas, and I had my car back in less than 3 hours! Super friendly staff and honest people. I'm not hoping anything else goes wrong with my car, but when it does, I'll be coming back! Thank you! read more

Still my favorite auto shop for Domestic vehicle. Honest, quick, No BS. Been going to these guys for years.

I can't say enough positive things about my experience with Hicks Automotive. After shopping around for brakes and rotors, I was fearing the worst. Everybody else in the area was giving me quotes around $1100-$1700 for everything. Hicks was able to get me taken care of for just over $600. To make things better - this wasn't even for low quality. They installed quality ceramic brakes and high quality rotors. They didn't even charge me for looking into my other concerns. Best part is they were able to get me taken care of within 24 hours of my initial call. There's a reason these guys have been around for 50+ years. As long as I live within 30 miles of Hicks, I WILL NOT go anywhere else. Honest. Priced right. Great turnover time. Southern hospitality. Convenient location. You can't go wrong here, folks. read more

Not hard to see why they have 5 stars! Had my car towed here from Autonation Cheverolet Northpoint, Who I knew were taking advantage of me. I was advised to go to this place and am SO glad I did! Not only did I save hundreds of dollars but this cost included the tow! Everyone I spoke with at Hicks was professional and polite! They fixed my car fast and were SO much cheaper than Autonation! I will be going here and here only from now on for car repairs! Fair priced! Professional and fast! Take your car here if you can!!!!!!! read more

My parents have been customers here for years and Hicks has given them incredible, personalized service. Since my father passed away two years ago, Lynn @ Hicks has gone above and beyond to take care of my mother's car. He's always made it a priority when she calls with a question or a repair need and has even come to the house when the car had a dead battery, jumped it, and took it to Hicks to replace the battery and get the car back to her within just a couple of hours. He's so trustworthy and respectful - someone my mother can count on for keeping her car running. I live across the country, so it's great to know we can rely on someone like Lynn and Hicks Automotive. Thank you, Lynn!! read more

Mike & Ray are the best . So honest. & reliable. We have been customers for over 20 years- not one complaint. We hope Hicks Automotive will be there for us for a long time to come!! read more

Hicks Automotive - Auto Repair Near Me - Roswell, Georgia

Lynn Hicks is the best in the business. Every time I need something fixed on my truck, I take it to him now. He is fair and honest with me every time. His guys do good work and I don't have to worry about anything. read more

Great honest people, tell you how it is and don't try to add in a bunch of extra charges. Super courteous when talking to you and considerate of your situation. read more

Truly the Holy Grail: a 100% honest auto mechanic. On one of those freezing mornings, I had a dead battery. AAA brought a new one out, turns out it wasn't the problem. So we towed it in... and later I got a call from Hick's that it was an inexpensive fuse problem. Here's the deal: they could have told me anything, could've charged me anything and I would not have been equipped to argue (all I knew was that something was very wrong). But they were honest and even seemed happy to tell me it wasn't a big problem. This kind of ethical behavior should be the norm but we all know it isn't. So these guys are to be commended for it. Great to find. read more

Great people, we have taken our cars there for 15 years. Honest and dependable and only fix what needs to be fixed.

By far the BEST and most honest auto shop I have ever been to. Been taking all of the family car there for years. They feel like family and know that they will take care of you and your car. read more

This is the most honest mechanic shop around. They have helped me and my family so many times, and have fair prices. Thanks to you all!

Stop getting hustled and bring your business here! These guys saved me $650 that another place wanted to charge for redundant and unnecessarily things. These are HONEST old fashioned guys. Being a new girl to the area and no longer having my dad around all the time for auto advice, I finally feel safe and not taken advantage of. They explained everything they did upon pick up and will contact you if they think the work will go over a price that you specify at drop off. I'm so happy that I went to Hicks. read more

I have been using Hicks Automotive for 40 years. My grown kids take their vehicles to Hicks. Honest, reliable, low cost, and they stand behind their work. I refer people to Hicks every chance I can. read more

Mike at Hick's Auto was amazing. They repaired our 2002 Nissan Pathfinder. We trust them completely and will definitely be back! I would highly recommend them. Feel very lucky to have them in the community. read more