Opens early on the weekend, very professional and friendly. I only had to spend about ten minutes…read moreof my weekend to get my emissions test done. Actually they charged less than where I went last year.

I got a coupon in the mail for them advertising a 49.99$ oil changed I made an appointment online…read moreand went in. The seating area was nice options to sit at a desk or couches. They had beverages available as well. The oil changed honestly took longer than I thought it would considering the apt in advance. So, I wouldn't return for this reason. But, overall good and affordable if you have extra time to spare.

We had a really positive experience here recently. I have an older car that broke down and we were…read moreable to have a very honest conversation with the manager (Josh or Tony?) regarding the diagnostics and he guided us on which repairs were critical vs not worth it. I feel like other shops may have tried to up sell us but they did not. We will definitely be back!

Very nice, professional, prompt, and, above all, honest. These people treat you like family.read more

Honest guys. I have them working on a car and a truck I would strongly recommend them for any type…read morework on your vehicle

While initially we had positive experiences with IAR, we had our heater go out 3 times within about…read morea year where IAR did the first 2 repairs and then the dealer did the 3rd repair. In attempting to resolve who is ultimately responsible, the Owner of IAR, Austin Blanton, intervened and by the end of the process simply stated he would be on the lookout for any legal representation. Folks that shop at IAR should know that Stephen and Ben are great; however, our experience with the Owner was disappointing.

diagnose squeak. I called and they said come over. on a…read moreFriday afternoon. Took me in right away. Gave me a diagnosis. Metal against metal in rear brakes. All honest and simple straight talk. Gave me my options. (It gets tricky here because this is an rv on a truck and can't fit in a regular bay.) I respect Bruce so much I will do my best to use Cory's. Every time.

Mr Corey is the nicest man. He greets you with a big smile and try's to tell you what is going to…read morehappen while they have your car. The price of repaired is very reasonable. They are very practical and no nonsense. The parking lot has lots of parking. The whole area is busy during rush hour times (mourning and evening). They aren't super quick and it could turn out they need to keep your car overnight.

Stellar service from A to Z! My Audi Q3 decided to act out at the worst possible time: right before…read moreChristmas. Called GCR as a new client to ask for advice and availability to have "the grinch" (aka my car) inspected and repaired. Chase answered my call and assured me that I would have the Audi inspected before the year end and that would cost under $100. The towing truck dropped off "the grinch" in GCR parking lot right before closing on December 23rd. Sometimes around noon on December 30th I received a very informative text message from Chase saying that the GCR tamed "the grinch" and the car is ready for pick up! Invoice was under $100, as promised and included complimentary service! Not only that I was not being taken advantage of (which most auto repair shops would do trying to upsell not needed services, unfortunately), but I was provided with meaningful insight that can save me a lot of grief in a long run! Ethics and service quality are a rare find nowadays, hence sharing my positive experience with GCR team. Kudos to everyone and special thanks to Chase for sharing not just his above average professional expertise and customer support skills, but also his incredible kindness towards a tired customer rambling in distress. Chase's understanding and patience made a world of difference to me. I'm grateful for your help and I'll confidently be a repeat customer (hopefully just for regular maintenance, rather than emergencies). Respectfully wishing GCR Team a prosperous new year 2025 in harmony and heath! Y'all rock! Cheers!

BEWARE!!! These people are crooks with a smile and a soft spoken voice!!!…read more I took my BMW M760i to them because BMW had my appointment way too many days out and I couldn't wait that long because my coolant leak started getting worse. I called and GCR had me scheduled the next day to drop it off in the morning at 10am. Right before closing they called me to inform me of what they found and I couldn't believe it so I drove up there immediately in my other car to get this paperwork in hand. Mind you, I just bought this car in August 2025 and had it thoroughly inspected before purchase by another company and all was immaculate, literally had to get new tires and we all know dealers will do a lot before sale of a vehicle so he went half on them with me and I was fine with that. It is now January 8, 2026 and German Car Repair(GCR) is telling me and I quote "You have 2 cracked radiators and multiple leaks, 3 of them". They even supplied pictures with diagrams and markings showing the leak spots. The cost to fix this (according to these GCR crooks) would be $5025.06 to "REMOVE AND REPLACE MAIN COOLANT SYSTEM RADIATOR AND HOSES"(literally copied and pasted from their invoice and it lists all kinds of things) This is right before closing so I step out to see if my mechanic Shawn( BMW certified guy that's been working on my other bmw for years at his shop in kennesaw) can clarify some things for me. Since my car was still drive able and not running hot or anything I simply paid them for their diagnosis fee and left my vehicle in their parking lot in which another employee kindly backed it in a spot for me until later when I can pick it up or get it towed if I decide. I picked up my car that night and scheduled a tow (I live in Alpharetta and my mechanic is in kennesaw so I didn't wanna drive) for the next day to my mechanic. This was on a Friday so I knew he wouldn't get to me until Monday because he doesn't do weekends. Shawn told me I DO NOT HAVE A CRACKED RADIATOR!! The main hose that runs on top of it was leaking real bad so if you just looked at it you would think it was leaking but that's why you do a pressure test to make sure. A PRESSURE TEST GCR WAS PAID TO DO!!! I was so relieved but then became pissed because these folks really just tried to rob me with a soft tone and a freaking smile!!! Shawn does my repairs, the old faulty hoses and control arms because they were worn out bad and my total less my extended warranty of $750, $1466.74 and that was because it cost me $245 to tow it to him( I got charged an extra $100 by the tow company because I was sleep when they first came out and I like them and it's just business). That price is significantly lower than GCR price of $5025 just to fix the coolant leak!!!! They wanted more than I paid to fix both issues to just fix the control arm bushings!!! After picking my beautiful M760 I from the mechanic and driving that long drive home, I decided to call GCR to ask them why would they try to rob me like this because I thought you guys were a reputable company? This guy had the nerve to tell me they never said I had 2 cracked radiators. They only suggested that I replace them probably due to age or something the technician saw but he can't be certain unless he speaks with the technician. What a F&$&@ng joke!! I stated that clearly a pressure test was not done because why would I need to replace 2 radiators( main radiator and low pressure radiator) if they're not leaking? Again he states he doesn't know but he knows that is what's required to fix my issue. The diag fee is only $88 so it's not gonna break the bank at all. I suggested that in good faith they should at least refund that and he stated that they checked 3 different areas and the fee would stand. Mind you I really don't care about the fee and just wanted to hear his response. I say "if you didn't do a pressure test which is what is required for any kind of leak then the job was not done properly and I should be refunded". He stood firm and offered to check my car again for "free" and of course I immediately decline!! Why would I want you scam artists touching my car again so you can actually break something worth 5 grand this time? No I will hard pass. I know this was long but BEWARE OF THE TYPE OF PEOPLE AND ALWAYS GET A SECOND OPINION! Mechanics are shady people so it's imperative you find one you can trust!!!

We have used Team 1 for years for both personal vehicle maintenance, as well as, my husband's work…read morevehicles. They not only are excellent at diagnosing any problems when something is going wrong, but they are also very fairly priced in comparison to other mechanics we have used. Everyone wishes they had a trustworthy mechanic as a friend, so you know you're not getting taken for unnecessary work. With Team 1, you have a group mechanics that treat you like a friend, and only fix what is needed to get you safely back on the road.

Joe and his team are awesome. We appreciate them. They assist with our corporate fleet. Awesome…read moreand trustworthy! Recommend them! Pam C

HORRIBLE SERVICE!! Do not bring your car here or give them your business. I had gotten my oil…read morechanged here before, which was also slow took about an hour. I went in for an oil change today at 4:30 and they said those take 45 mins, which is incorrect. No one was there, so I thought he was going to be like sure we got you! Absolutely not. Went up the road to Take 5 Oil by human bean on McFarland and was out of there by 5pm and received three services, which is when the other place closes. Simply could have completed the service within 30 mins. The worker seemed like he did not want to be there nor was welcoming whatsoever. DO NOT RECOMMEND!! Jackson the manager is who I talked to. This place needs new management ASAP!!

I rarely leave negative reviews, but after my experience with Extra Mile, I feel other customers…read moreneed to know what happened before trusting them with their vehicle. I spent thousands of dollars at this shop trying to fix an ongoing problem with my car. I authorized repairs and services based on what I was told was wrong and on the understanding that certain testing had been performed. Despite spending thousands, the original problem was never fixed. What became even more concerning was when I later asked for the actual reports and results from the testing I was told had been performed. I was unable to get the documentation I expected, and I was told that some of the recommendations had been based on ChatGPT suggestions. This left me seriously questioning the basis for the work I had paid for. After having to bring my vehicle back three times, I learned that the shop had been relying on a report created by the original manager who diagnosed my car. I was later told that this manager had been fired. However, when I asked for documentation and proof of the testing, the story changed, and I was told that he had not been fired. Every conversation I had with the shop was recorded, so I have documentation of what I was told and when I was told it. After all of this, I called and asked to speak with management and the owner about some type of compensation. I was told by the manager that the owner wasn't around during the day, had a "different type of lifestyle," and that I wouldn't be able to get an answer until Monday morning. I was told I would receive a call back. That call never came. I had to call multiple times myself, only to eventually be told there was nothing they could do. At this point, I expected both the owner and manager to take responsibility for what happened, review the documentation, and make a genuine effort to address the situation. Instead, I felt that neither took meaningful ownership. I was left to pursue answers myself, despite the fact that I had spent thousands of dollars and had repeatedly brought my vehicle back for the same unresolved problem. I finally took my vehicle to Honda, where they addressed the actual problem. Since Honda completed the repair, I have not had the issue again. I was also told there that many of the things I had paid Extra Mile to do were services that a vehicle generally would not need. My biggest issue isn't simply that they didn't diagnose the problem correctly the first time. Cars can be complicated, and mistakes happen. My issue is that I spent thousands of dollars based on their diagnoses and recommendations, had to bring my vehicle back three times, and the original problem remained. When I questioned the testing, requested documentation, and asked management and ownership to take responsibility and make the situation right, I felt completely dismissed. Had I received honest communication, documentation supporting the testing and recommendations, and a genuine effort from the owner and manager to take ownership of what happened, I might feel differently. Instead, I paid thousands of dollars, still had a broken vehicle, had to take it somewhere else to actually get it fixed, and received no meaningful resolution from Extra Mile. Based on my experience, I would not recommend this shop. I strongly encourage anyone considering having major work done here to ask for diagnostic reports and test results in writing, confirm who performed the diagnosis, get a second opinion, and understand exactly why each recommended service is necessary before authorizing it.

I highly recommend Alex Auto. Honest and knowledgeable evaluation of my vehicle, very clean waiting…read moreroom, friendly and informative service.

I needed rear brake pads done on my BMW and called around to get quotes and this place with its…read moregreat reviews and low prices won the job. The actual experience matched the reviews. I was able to schedule online and bring it in a few days later. They were waiting for me and had the parts already ordered. The interior of the shop was clean and welcoming, with a work desk and fridge of complimentary drinks. There was also a couch and some regular chairs. The phone chargers were a nice touch as well. My car was ready a bit after they promised later in the day and I picked up with no issues. They are super friendly and you will get a great price.

I've been coming here for a long time and I won't go anywhere else they are honest and reasonable I…read morehave 315,000 on my suburban and they are why I have a 99 Audi they rebuilt after my wife totaled it runs like a charm Every time I go there it's for a different reason not for the same problem I feel so good when I have to spend this money on these cars and when I go on a long distance vacation and I get back safely it's because of EMC between Russell ,Evan and Sandor they are totally the A-Team Just think about it next time when you go get your oil change at a Jiffy Lube and they tighten your plug too much and you wonder why you just blew your engine because it didn't have oil in it do you trust that guy choose wisely for your car should be a long-term investment

Rocco's Alpharetta is superb. Great guys, honest. They will have you in and out if needed. It's so…read morenice as a woman to have a mechanic that I can trust.

I have a hybrid Toyota Camry that I needed to get fixed urgently as the ABS warning lights were on…read more Christian Brothers handled my repairs quickly and gave very detailed explanation with images and videos in their report. James ( at the counter) was very nice and helpful. Great communication and fair pricing--very happy to get my car back so fast! Has they recommend!!

I went here for the first time for a simple maintenance oil / filter change. The staff was…read moreprofessional about scheduling me ASAP & they come off as very reliable and caring. Just walking into the waiting room says a lot about the environment you're entrusting your investment at ~ the room is homey with its furnishings & the staff even bakes chocolate chip cookies fresh to add a personal touch while you wait on your vehicle. My oil change took a little longer than expected, but Brandon ended up giving me a small discount for it out of courtesy. I know my car will be well taken care of here by that genuine gesture I wouldn't have gotten from anywhere else. I'll be back..!