1. Expert Auto Care, Inc

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    Cumming, GA

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    Expert Auto Care, Inc

    5.0 (1 review)
    Closed • 8:00 am - 5:00 pm

    Services - Expert Auto Care, Inc

    Auto brake repair

    Auto general diagnosis

    Auto HVAC repair

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    3 years ago

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    Hamby's Automotive

    Hamby's Automotive

    (17 reviews)

    My vehicle had a brake failure which dumped hydraulic fluid all over my brake pads and calipers and…read moreassociated parts. I called, they were very friendly, got out to tow my truck quickly (the driver was exceptionally quick and also very friendly). 4 days for repairs at a bit over $1,000, cool. I pick it up, the brake pedal pressure is significantly different; the brakes don't engage until the pedal is at the floor. I assume the hydraulic pressure hasn't evened out, I drive it low speed for several miles, pumping the brakes. No change. I call again, and am offered a free repair, bring it in ASAP, we'll fix it. Cool, thanks. I know you're booked, and it's pretty easy to let an it bubble slip in. I bring it in, they get to it right away. 30 minutes later, they tell me it's ready, I test the brakes. No change. I let the guy know, he gets angry with me because he "just fixed it". You said you fixed it. it's not fixed. I go inside and let them know I'd like my money back, minus the cost of parta. They argue with me, I relent and let them try again. 20 minutes later, significant improvement, but not pre-failure status. I tell them that. They tell me they can bleed it again, they're explaining to me that my brakes I had failed (I was a HEO for over 5 years, I know how brakes work, thanks). I told him us talking likely wasn't going to settle it, and that I'd dispute the charge (minus parts) with my company, and sorry we had to have a rough morning. because I wanted to give them a fair shake, (I came in slightly irritated because I had to drive into Atlanta metro on nonexistent brakes before bringing it back to the shop) I had my daughter drive my truck around. She noted the pedal pressure is significantly spongier than before, but she also says "I don't think it's dangerous or anything, it's just not close to how it was". I'm not going to dispute the charges, but I will wonder why it took 3 trips, an argument, and a third-party confirming the repair was "acceptable" but not to the pre-failure state. I will not be returnin, and I will not encourage people I know to go there.

    My hyundai Genesis was in of abs. I took it to 4 locations and was told to take it to the…read moredealership. They proceeded to give me an estimate of $18,000. This car is a 2013, worth about $8,000. I laughed hysterically. One last call to Adam at Hanby Automotive, he said, "bring it in". My car is driving like a dream for $2300! They are the kindest people and saved me from buying a new car! If you want the best repair from great people, I highly recommend Handy Automotive!!!

    Byrd Automotive And Diesel

    Byrd Automotive And Diesel

    (2 reviews)

    Three months of repairs just to get my car back still overheating\…read more I originally brought the car to him because it was overheating\. I was told the problem had been diagnosed, that he could repair it, and that when the work was completed the overheating issue would be fixed\. He was friendly and seemed like he was trying to help me out, but what was supposed to be a repair turned into roughly three months of waiting\. There was constantly something causing another delay\. I would be told he had other things that were more important, things were getting in the way, he was getting behind, or that he would get to it soon\. Weeks just kept passing\. Then it seemed like every other week I was being told there was another problem with the car that needed to be addressed\. I tried to be understanding because I know unexpected problems can come up when working on a vehicle, especially once you start getting into the repair\. But after being patient through three months of delays and being told about one new problem after another, I ultimately got the car back still overheating--the exact reason I brought it there in the first place\. I don't have anything personal against him, and he was nice throughout the process, but after being without my car for three months, I expected the repair I originally brought it in for to actually be completed\. Unfortunately, I now have to take the car somewhere else and start figuring out the overheating issue again\. Based on my experience, I can't recommend his work\.

    Byrd Automotive and Diesel truly came to the rescue when a routine maintenance job on my son's Ford…read moreF-250 Super Duty 7.3 Diesel quickly turned into a nightmare. Even though we felt a bit embarrassed to call for help, he was courteous, professional, and resolved the issue without hesitation. If the level of service we received is representative of how he treats all his customers, I can confidently and highly recommend Byrd Automotive and Diesel.

    Affordable Auto Care

    Affordable Auto Care

    (5 reviews)

    Have used them for years. Not once have I found any reason for complaint. My experience EVERY time…read moreis the same... Lee knows how to fix it, I pay him, he makes his repairs or fixes, and have never had to go back or to someone else because something went wrong or was a ripoff.... IN FACT, it's been a long time since I last saw Lee and the guys at the shop in person because after Lee did his honorable mechanic magic, I haven't had anything else cause me to go back. That's exactly what anyone should, or I think does try to find when searching around for a reliable shop or mechanic. Well, now you ALL KNOW! ... your welcome in advance

    I am very happy and will come back again…read more They replaced an engine in a classic jeep for me. The reason I decided to go to them is that a friend has been using them for a while to repair her older Honda Accord, and they always treated her right. I saw a review by someone else bashing them for lack of service, but I happen to know that a couple of members of their family had some heath struggles a while back, and with this being a family owned and operated business, that was unfortunate and difficult. My guess is that this person got impacted by that, which is a shame, but I can say without question, that it was unusual, and not the way that this business is run. They are honest, and reliable, and that is not only uncommon these days, but it is of great importance! I will continue to do business with them.

    Expert Auto Care, Inc - autorepair - Updated October 2026

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