Great communication and follow-up…read more They came out, explained everything, sprayed and thankfully I see very little. What is do see, they are dead...YES!

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

Brantley is a very thorough technician. He always explaines what he is going to do. He is very…read morepolite and respectful. I appreciate the work that he does. I have been with Ideal Pest Control since 2015.

I wanted to leave an EXCELLENT review for Alexis Munoz. He recently took the lead on a rodent…read moreissue at one of our properties where we have renters and he was amazing. It was not an easy fix and took many visits to find and resolve the problem; but Alexis was so great. Professional, responsive, friendly, and on time. He even worked on a Saturday for us. I really appreciate his customer service and his attention to detail and his concern and dedication for getting the unwanted guests out of our house. Our tenants are also very happy and relieved. Thank you Alexis!!!

Don did a great job in explaining to me the process his company uses for the services for my home…read more He was friendly and professional.

Thanks Ryan from Safe apro for your thorough inspection and comprehensive proposal. All done in a…read moretimely and professional manner . Faced with a , Squirrel in the Attic problem,I was at the end of my patience and time to deal with it. One call to Safe Pro had me set up with a convenient appointment. Ryan gave me a 30 min heads up before he arrived and I was shocked when he spotted the source of my problem in about 2 minutes. Thanks Safe Pro for running such a great organization. It's refreshing in This day and age . I highly recommend Ryan and Safe Pro

Came home today to see my significant other being treated with the utmost respect and evidence of a…read morejob well done. Inspections are free and treatment is only suggested if needed. The gentleman, John, was a master of his craft and eased anxieties. Thankful and grateful an outstanding company like this exists locally. Will be using them for all future pest services.

Atrocious cancellation process. They make it nearly impossible. They will a straight up hang up on…read moreyou when you try to cancel. "Oh you can only talk to this person and she's out to lunch." At 3pm? Had to call from a different phone to even get through, then they try to charge you for more months because of some BS contract that "you agreed to" which is in the fine print at the bottom of some service receipt. Totally disingenuous company. Would never recommend. Disputing all charges on my CC.

Chad came out to address the issue and went above and beyond to place additional pest control in…read moreareas they may be hiding. I'll definitely be using him for my quarterly service. Communication was superb! Thanks Chad! Look forward to working with you.

Oooh I really should have written this immediately after my appointment so that I remembered my…read moreservice guy name. Anyway, I found the complete experience very professional, from my initial phone consultation to the service tech showing up on the day of. Both of the gentlemen explained to me the exact process, asked questions to make sure that I was getting the service that I need for my home, and explained step-by-step what was gonna happen once the service tech was here . Also the gave clear follow up Instructions. I am very happy with their service.

Came out did the job haven't heard anything in the attack since...pray it stays that way!read more

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

Waited 6 months until I reviewed, Awesome! Moved into a new build and with all the ground movement…read morearound me I kept finding spiders and bugs everywhere. I chose bc I have dogs and they were safe for them. Months later I find tons of bugs.... Dead around the perimeter but not in my house . Also used the Yelp coupon they honored

While their customer service started off great, this company seems to be unaccountable. After…read morescheduling an appointment 2 weeks out, nobody showed up at the time of the appointment, yet the technician claimed he "knocked." With 2 adults, a dog that barks at any slight noise at the front door, and a newborn in the home - there's no way we would have missed a knock. Their after hours answering service is worthless and rude. Save yourself some time, stress, and money ... and opt for a more professional company.

Wonderful customer service - I appreciated Ashlyn's efforts to get me an earlier appointment!!read more

Jerry Hsu serviced our home and he will always get a 5 star review from my family. Not only does he…read moretreat my (and I'm sure every) home as if it were his own, but he always keeps me informed on what he's doing and how he can help. Thank you, Jerry, for always making us feel safe in our home!!!

After buying a bag of dog food from a local retail store, we had a HUGE problem.. Upon opening the…read morebag and emptying it into our dog food container, we discovered it was infested with cockroaches.. I mean REALLY infested! We gave A & B Termite and Pest Control a call to please come out to see what they could do for us.. We noticed roaches had started coming out everywhere in the garage, as well as entering into our kitchen.. Shane came out to take care of the problem.. And did he ever.. It only took one treatment to get rid of ALL of the roaches.. We also noticed some dead spiders as well.. THANK YOU Shane for coming to our rescue!! We will DEFINITELY be using your service in the future to maintain our house to be bug free.. The BEST and MOST THOROUGH bug service we have ever had.. Please give them a call because they mean business!

I hired A & B Termite & Pest Control to come out after moving into a new home and finding that the…read moreshed in back was completely infested with mud daubers, hornets and yellow jackets. IT WAS SCARY. A & B came out and efficiently and calmly wrangled the bloodthirsty insects and allowed me to use my shed! They also consulted on an ant infestation inside the home, provided guidance on removing some old boards that were prone to insect activity and sprayed the yard and house for general bugs/cockroaches. They were extremely responsive via phone and followed up by text the day of the appointment. They are a 35+ year family business and I like having them in my neighborhood.

So far my experience with Unique Pest Control has been 10 stars…read more Brandon was my service rep, did a great job, great customer service and was super knowledgeable.

This company came out and did a complete treatment of our entire house and backyard. They also…read moreoffered us a guarantee and a follow up respray, which they came back and did about two weeks later. About a week after the initial treatment, we noticed there were no more fleas. They were completely gone, and honestly, it felt like we had our life back! I would highly recommend this company over any other company, including the big-name brands. Eric, who I believe is the owner, personally stayed in touch with us, gave us recommendations, followed up with us, and genuinely seemed to care about our situation. He even made sure not to enter certain areas during treatment times. You can tell this company actually cares about their customers and the results they provide. Five-star review without a doubt. Thank you again for giving us our home back!