Great team. Tech came out and explained factory vs recommended after installing adjustable rear and…read morefront control arm on 2016 Challenger Scat Pack Shaker. Car rode so much better! Highly recommend!

Great shop to take your vehicle too. Using them exclusively for track alignment services on a…read morededicated track car. The expertise and Knowledge of the master technicians and engineers employed here is astounding. They really know their stuff, equally important to that the business is honestly and punctual

When I was in California having car problems, I wanted to get it back to North Carolina so…read moreTechni-Quest could do the work. I cannot recommend Techni-Quest enough. The owner, Charles and all of his team members are knowledgeable and honest. I feel good when I drop my car off there and better when I pick it up (thats a big accomplishment for a service shop). The whole team has walked me through many major milestones. When it was time to say goodbye to my first car, they talked me through my options, and when I was deciding what "new" car to buy Charles talked to me about possible issues I might see with specific makes and models. Smart minded, whole hearted, great people.

The mechanics at techniquest are definitely the best in Cary, they had a rather difficult…read moreundertaking with my van, and they got it done as fast as they could because they know that it's my work vehicle, I would recommend this shop to anybody, in fact, my mom is their next customer. If anybody needs their car, detailed mention techniquest, and I will give you a great discount. my number is 919-337-2723.

I have had quite a few services performed here on my vehicle's and it's been a very amazing local…read moreservice station. It's been on my mind to write another review from an unscheduled stop right after Christmas. My daughter hit something with her car and broke an aftermarket rim. She's in college a few hours from home and needed to get back after her break. I had a new wheel ordered and paid for overnight delivery but could not find anywhere to install it. Every where was closed. I stopped by here and happened to run into an amazing gentleman that saved my entire day. The shop was closed but he was working on his personal vehicle for a trip to go see his daughter in college from what I remember. He opened the shop to remove the old rim and tire and mount the brand new setup for us. I have thought about this quite a bit and I'm always so thankful every time I go by and think about that day. An extremely kind gesture that saved so many things going wrong that day. I had a wonderful conversation with him as well. He stuck with me and helped me and I just wanted to Thank him and the wonderful family oriented establishment. They are incredible people and he didn't even charge us. I wanted people to know how great this place is and send as much business as possible their way!!!

My Car maybe cool for now, but I'm still Steaming!!!!…read more I dropped my car off Tuesday June 26th, 2024 and explained that my car was overheating and blowing hot air. They could not see my car that day, but scheduled me in at 11am on Wednesday. CLAS did not get to my car to see the problem until Thursday. I patiently waited for days since the Jennifer (the office rep) stated they had 1-2 mechanics working. I understood and due to the heat I figured it would take awhile. Thursday I spoke with James and he stated that I needed a new thermostat and a coolant flush. Long story short, I got my car back Friday 6/28 and within an hour my car red coolant temperature light, windshield wiper light and engine light was on. It was like I was back to square one! My car started to steam and stall. I called CLAS and called Jennifer who stated that they will be there Saturday 6/29 between 8am-12pm. They did not show up at all. There was a sign on the door that they will be on vacation starting 7/1. I called numerous times. I could not leave a voicemail due to it not being activated( I wonder why). I drove my car a little without the air and it overheated within minutes. I waited til everything cooled down and checked my fluid levels. Ya'all! There was no antifreeze or windshield wiper fluid. Per Jennifer she stated that the owner looked at my car‍The way this experience has been going he probably did not put in a new thermostat either. Now they on vacay with the money I paid them and I have to wait til they come back on July 8th to discuss the matter. -Nena Smiley

I was told this garage had great customer service and handled tire issues as quickly as possible…read more I stopped in for a tire repair, one of my tires had a slow leak due to a nail stuck in the tread. I assumed the shop did very good work based on the fact the line of customers already waiting before 8am, although they were not able to get me in immediately, I was able to return two hours later to have my tire looked at. I waited in the very comfortable waiting area, they have plenty of comfortable couch and recliner seating in front of the TV. The work did not take very long, they fixed the tire and the cost was more than reasonable. This is a great shop with talented and great people operating it!

Took car in and they were going to work on warranties part. Turns out they didn't do the work they…read moresaid they did, plus charged me for a diagnostic. Liars and cheats.

We're blessed in the Triangle to have at least 3 (maybe 4) competent independent BMW repair shops…read more I think they are all good, with slightly different strong points. BPC is a good shop for overall general BMW care - cars that are not too old (but they know them), not too modified (I'd recommend another shop for that) but basically the level of dealer service you would get at BMW, at a lower price.

The Standard of Precision and Trust: Why I Drive 160+ Miles for Bimmer Performance…read more Let me cut straight to the point: when it comes to my family's safety -- especially the vehicles they drive every single day -- compromise is not an option. That's exactly why I drive 160+ miles round-trip, not once, but 3 times now, to Bimmer Performance. This shop doesn't just "service" BMWs -- they understand them. They understand the nuance, the engineering, and more importantly, the responsibility. Most recently, they replaced our "M's" rear tires and swapped out the accessory buttons, which had melted in the Arizona heat. That alone was done with top-tier precision, but the experience didn't stop there -- it never does with these folks. Before the appointment, I asked them to inspect the brakes. I was ready -- fully prepared -- to replace them if needed. They even pre-ordered the parts to be proactive, which meant I did pay a restocking fee when it turned out the brakes were still good. But that right there? That told me everything I needed to know. They didn't push the sale. They didn't just use the parts because they had them. They did the inspection, told the truth, and prioritized integrity over profit. That decision, right there, reaffirms exactly why I'll keep making the drive. Customer service at Bimmer Performance is second to none -- not just in general, but specifically within the BMW service industry. I've had great experiences before, but these folks operate on a standard I hadn't experienced until now. From the quality of their work to the way they communicate, everything is intentional, honest, and on point. And speaking of communication: the chat feature they use to keep you in constant contact with your service writer? That's a game-changer. You're not left wondering what's happening with your car. You're kept in the loop with real-time updates, explanations, and expert-level guidance at every stage. It's a streamlined, modern system -- and it's clear they've built it with the customer in mind. It's phenomenal from start to finish. I've tried two BMW dealerships in the Tri-Cities for service. I won't spend the next hour hammering them for the terrible service and delivery they provided,, I will just say they motivated a loyal dealership, service, customer to promptly start looking for an alternative, cause this wasn't it, and to the point where I have owned five BMWs over the last 10 years and almost left the brand, Bimmer Performance single-handedly turned that around at this point. There is no comparison. Bimmer Performance isn't just "better" -- they're operating in an entirely different category. This is a team that gets it. They know what they're doing, they care how they do it, and they communicate with the kind of clarity and consistency that builds trust fast. So here's the bottom line: if you're serious about maintaining your BMW -- whether it's about performance, longevity, or protecting your family -- Bimmer Performance is the only call you make. They've earned my time driving there. They've earned my trust. And they've absolutely earned my highest recommendation!

Tried to schedule a service call but their answering message doesn't have an option to speak with…read moreanyone. Left a voice mail and email and still no response. Business must be pretty good.

I've called you a few times and left vms to see about some car repairs, over a week ago. I have…read morealso emailed you....TWICE and NO response. I'm thinking now it may not be prudent to have repairs done by your shop, as your customer service is lacking.

My husband and I are new to NC and know nothing about inspections here, etc. It's much different…read morethan where we're from. Made an appointment for my inspection at Johnson's and I was shocked. No haggling like most mechanics, they didn't try to sell me on anything.. It was just simple and pleasant. Took all of 10 minutes and the staff was so pleasant and genuinely happy to have me there. My husband does most of our maintenance on our cars, but in the future if we need something outside of his ability.. Johnson's will be my first call.

Poor customer service. Lack of communication. I believe In business repeat customers are so…read moreimportant, and having the ability to communicate with your customers. Communication skills are much needed.

this place is one of very few left, Starter Repair businesses. I looked them up on the internet…read moresince I was going to be in the area. I work on all my own stuff and lost a retaining clip for a Japanese Starter. I stopped by and explained what I needed. The person I spoke to allowed me back into the stock room and gave me four of the mentioned clips in different sizes. He didn't charge me a dime. I offered to pay for them severeal times but he refused. I can't tell you how much that meant to me . When I got home one of the four retainers worked and I got my starter all back together and ready to install. Thanks Again Johnnys

They worked on an antique IH truck starter and a generator for me. Just a wonderful experience for…read moreme both times. Our area is fortunate to have Johnny's in the neighborhood.